guests

ONE of Britain’s biggest holiday park operators is offering to cover the cost of customers’ fuel to get to their sites as prices continue to skyrocket.

With oil prices hitting their highest since 2022 due to ongoing tensions in the Middle East, petrol, diesel, and plane fuel costs are being passed on to consumers. 

As a result, Hoseasons is offering to pay back the money spent travelling to their sites via its newly launched ‘Fuel Cover’ scheme this summer.

It follows research which found 15.4 million Brits (28 per cent) have changed holiday plans this year due to rising costs. 

Nearly six in 10 of the 2,000 adults polled said the hidden costs of going away, including travel, fuel and expenses while there, are putting them off booking a trip this summer.

Simon Altham, chief operating officer for the brand, which commissioned the poll, said: “UK breaks remain a hugely popular option for families looking for flexibility, value and quality time together, giving people the chance to properly switch off and reconnect closer to home.

FLYING HIGH

How to get a FREE holiday just by doing your weekly shop – no strings attached 

BON VOYAGE

Unbeatable deals for Prix de l’Arc de Triomphe in Paris from £579pp

“We know rising travel costs are becoming a bigger consideration for many holidaymakers this summer.

“Fuel, in particular, can quickly add to the overall cost of a trip, especially for families travelling during peak holiday periods.

“That’s why we wanted to help ease some of that pressure and support people continuing to take the UK breaks they were already planning this summer.”

The study also found, 7.6 million (27 per cent) of those planning a UK break admitted they would travel shorter distances for a UK getaway this year. 

Those travelling by car expect to spend an average of £68 on fuel for their next UK holiday journey.

Rising costs are also influencing where people travel, with 28 per cent now more likely to choose a UK break over going abroad.

Among those still looking to get away, 26 per cent have set a lower overall budget for their trip, while 23 per cent are looking for self-catering accommodation. 

A similar proportion (23 per cent) said they’re actively seeking cashback or money-saving deals before booking. 

Despite the financial pressures, the research carried out through OnePoll found 56 per cent of those planning to holiday this year are still likely to book a getaway this summer. 

And 61 per cent believe holiday companies need to do more to encourage people to book trips in the current climate. 

Hoseasons customers can claim back up to £75 in fuel costs through its new Fuel Cover initiative per booking between 20 May and 30 August for travel before 30 September. Bookings must be made by phone and quoting the code “FUEL75”.

Simon Altham from Hoseasons added: “Travel costs are one of the biggest considerations for holidaymakers at the moment.

“Fuel, in particular, can quickly become one of the biggest extra costs for families travelling during peak holiday periods.

“That’s why we’ve designed the offer to ease some of the pressure and help families make the most of their summer breaks.”

A British tourist has praised a hotel for taking action against guests who try and hog empty sunbeds by reserving them with towels. She said she witnessed something that was worth highlighting

Many of us relish a holiday abroad, but one issue that never fails to cause a headache is the notorious sunbed wars. One woman recently claimed she witnessed the drama firsthand, reportedly in Greece, and couldn’t speak highly enough of the way the hotel handled it.

The British tourist, known as WelshTaiTai on TikTok, shared footage of what unfolded during her sun-soaked holiday. While most of us cherish the chance to travel, the age-old habit of reserving sunbeds can quickly spiral into chaos, rows and wholly unnecessary stress when you’re supposed to be unwinding.

It’s hardly a new debate either. In previous years, images have surfaced of holidaymakers literally camped out to stake their claim on a sunbed.

In the video, she described some guests as being “naughty”, claiming there’s a sign at her hotel clearly stating that sunbeds must not be reserved. It politely requests that guests refrain from leaving towels on the beds to stop others from using them.

Yet some guests chose to ignore the rule, prompting the hotel to reportedly take matters into its own hands. Staff are said to have gathered up all the offending towels and draped them over a wall, freeing up the sunbeds for other guests to enjoy.

Alongside the clip, she wrote: “POV: You wake up early for the perfect pool day only to find every sunbed ‘reserved’ with a random towel and nobody in sight. Then the hotel staff start removing the abandoned towels and suddenly people appear from nowhere acting shocked.

“If you’re not actually using the sunbed… you don’t own it. Simple.”

The clip has racked up hundreds of views, with many viewers quick to share their thoughts in the comments section, offering a wide range of opinions.

One wrote: “Wish every hotel would do this.” Another added: “Needs to be carried out in every hotel. I look for reviews and if this happens, I won’t book.”

A third chimed in: “Give those staff a raise. Just back from Majorca, where people were out at 5.30am reserving beds. Their towels were in the pool by 6.30am when the cleaners arrived to sort the beds etc. These guys are heroes.”

Meanwhile, a fourth remarked: “I would book a hotel purely on this rule.” Yet another observer noted: “Need more of this. You work 52 weeks and spend three weeks trying to get a sunbed.”

Others described it as “excellent” that the hotel had taken action to put a stop to “sunbed wars”, with many agreeing the policy should be adopted far more widely.

What you need to know

If this is news to you, hotels are well within their rights to prevent guests from reserving sunbeds, and many already have policies in place to tackle the problem.

Various methods are employed by hotels to address the issue. Some instruct staff to remove unattended towels, while others encourage guests to use booking apps to ensure fair access.

Such measures exist to stop guests from “hogging” beds — an all-too-familiar frustration that nobody wants to deal with while on holiday.

Visitors to one Italian destination say it’s “incredible”, but it was once a place shunned by many

Italy is a beautiful country with each province very different from the next – and each Italian area has its own identity and culture. While holidaymakers typically flock to the Amalfi Coast, cities such as Florence or Rome or Lake Garda or Lake Como, there’s a lesser-known spot that has left visitors speechless with delight.

Once famous for being the ‘shame of Italy’, Matera, a city based high on a rocktop in the southern Basilicata is now a luxurious tourist getaway. Here, a collection of old cave dwellings forged into the mountains in an area called Sassi offer a peaceful inland holiday infused with history.

The cave dwellings were evacuated by the Italian government in the 1950s, hailed as slums at the time with poor living conditions. Thousands of residents were transferred into modern housing and Prime Minister Alcide De Gasperi, of the time, described Matera as a “national disgrace”.

It’s likely that not all the locals wanted to leave their Matera homes at the time, but the spot was deemed a health hazard with no ample sewage system or electricity – and it was poverty-stricken.

One former Matera resident once described living conditions as “brutal,” with “families of maybe nine or 10 children, sleeping next to mules and pigs”.

“We were dying of hunger”, said Luigi Plasmati recalling his family’s life in Matera several years ago, when he was 89-years-old.

These days things have really turned around – and several Airbnb cave-style accommodation stays are described as “exceptional” by those who visit.

Sassi di Matera covers two districts, with the city of Matera situated on a mountain top.

One TripAdvisor review by a guest staying in Pietragialla, which looks across to the city of Matera, described their cave stay as an “incredible experience”.

The cave stay reviewer wrote: “I am speechless for how good we felt. It was an incredible experience and everything was unbelievable. The room is fantastic. The bathroom is the best bathroom I’ve ever been and the bath tub is from another planet. But the most incredible thing is the silence.”

The visitor went on to describe “pure sleep” they experienced in the cave due to the peacefulness and darkness as the cave has “no windows”.

Breakfast, they went on, was already prepared the previous night so you “can have it at any time” and it included fresh fruit, juices, marmalades, fresh local bread, almonds and even almond milk.

The TripAdvisor reviewer added: “Once you leave the room you have in front of you the whole city centre, it looks like a fairy tale. Pietragialla is an experience that needs to be done once in life at least.”

The Sassi district boasts museums such as the Cave House in the Sassi of Matera, which show visitors what peasant life was like in the region just a few decades ago.

There are also churches made of rock that date back to the 13th-century, with St. Lucia alle Malve (a Catholic church in Matera) being described as the “most beautiful” with its ancient mosaics dating back centuries.