Gatwick Airport

Anyone who is flying back home has been warned about the serious consequences

Travellers flying home after a holiday are being warned not to bring back certain items, even if they were purchased at a duty free shop. According to government rules, people who disobey risk facing a £5,000 fine or possible prosecution.

In an alert posted on social media by the Animal and Plant Health Agency, Brits returning home should not bring sandwiches, cheese, cured meats, raw meats or milk into Great Britain. The agency also states that this applies regardless of whether it is packed or packaged, or whether it has been bought at duty free.

It explains: “Help protect UK farmers from the devastating threat of African swine fever (ASF) and foot and mouth disease (FMD) by not bringing back meat or dairy products from the EU into Great Britain in your personal luggage. This includes items like sandwiches, cheese, cured meats, raw meats or milk into Great Britain – regardless of whether it is packed or packaged or whether it has been bought at duty free.”

The government agency says it is illegal to bring in most meat and dairy products from abroad for personal use. This is to protect the UK from devastating livestock diseases circulating in Europe and beyond.

Most personal meat and dairy products are now banned from entry into Great Britain. You must not bring in sandwiches, meat (raw or cured, such as ham and salami), dairy (milk, yoghurt, cheese) and animal-derived products. That includes items bought from duty free.

If you declare banned food products to Border Force officers at customs, they’ll take them away and destroy them. If you do not declare banned food products, you could be fined up to £5,000 (in England) or you could be prosecuted. Border Force can take away (‘seize’) your products if they think:

• you’ve brought something into the country illegally
• you’ve brought in too much of a restricted product
• it’s been cross-contaminated, for example with blood from meat – if any clothing or a bag the item’s in is contaminated, it’ll be destroyed

These rules are in place to protect the UK from highly infectious viral diseases of livestock, such as foot and mouth disease and African swine fever. These viruses can persist in meat and dairy products for several months, posing a risk to susceptible animals.

Neither disease affects humans. Livestock diseases like foot and mouth and African swine fever have a devastating impact on animal welfare, farming, trade and affect food security

The Animal and Plant Health Agency reminds travellers: “If you break the rules, you are breaking the law. If you break the rules, you are risking our food and economic security. If you break the rules, you could be responsible for the death of millions of animals. If you are found with undeclared illegal meat and dairy products, you will have these confiscated and risk a hefty fine.”

What are you allowed to bring into Great Britain?

You can bring the following into Great Britain from any country without any restrictions:

• bread, but not sandwiches filled with meat or dairy products
• cakes without fresh cream
• biscuits
• chocolate and confectionery, but not those made with a lot of unprocessed dairy ingredients
• pasta and noodles, but not if mixed or filled with meat or meat products
• packaged soup, stocks and flavourings
• processed and packaged plant products, such as packaged salads and frozen plant material
• food supplements containing small amounts of an animal product, such as fish oil capsules

It is the only Spanish airport on the official new list – issues could regularly last for two hours or more

Brits jetting off to a Spanish holiday hotspot in August should pay attention to a new official airport update. Spanish media reports say that Palma Airport will be operating beyond its capacity for 18 days throughout August, according to an official analysis – for more than two hours on 10 occasions.

It has been reported that the airport in Mallorca is the only Spanish airport featured on a list of airports where Eurocontrol – the central organisation for coordination and planning of air traffic control for all of Europe – has identified mismatches between predicted demand and available capacity during August and September.

The list also features several Greek airports – Athens, Corfu, Heraklion, Kos, and Chania – alongside Istanbul’s Sabiha Gökçen and London’s Gatwick. As a result, Palma Airport faces an extremely busy August, Spanish media reports claim. According to Eurocontrol forecasts, it will surpass its operational capacity on 18 days, more than half the month.

On 10 of those occasions, the excess demand will stretch beyond two consecutive hours, while on the remaining eight, it will be concentrated within two-hour windows, Eurocontrol says. The capacity for Palma is set to stand at roughly 74 movements per hour, comprising approximately 33 arrivals and 40 departures, the agency says. During particular time slots, the anticipated flight demand will outstrip the number of operations the system can accommodate, says Eurocontrol.

Eurocontrol says the forecasts do not mean airports will be overwhelmed. Yet they say their analysis aims to identify periods when high concentration of flights may require measures to regulate traffic flow.

El Diario reports that the European agency projects that demand will also surpass the airport’s capacity at least eight times between September 1 and 27, with three instances stretching beyond two consecutive hours and five lasting two hours. Yet airport operator Aena has told media in the country that under no circumstances has Palma Airport been operated “beyond its declared capacity”. They say that if demand ever exceeds the established airspace capacity due to an unforeseen event, such as storms or regulatory measures, not all operations are permitted to take place simultaneously.

In such cases, they say air traffic control regulates the flow of flights through various traffic management and sequencing measures. Sources at the airport have also told Spanish media that a major overhaul there has resulted in a larger security checkpoint featuring hand luggage screening machines that do away with the need to remove liquids and electronic devices, as well as “more efficient routes throughout all areas, including the one dedicated to inter-island passengers”.

Eurocontrol said in its assessment of Europe-wide air traffic: “July 2026 set new records for air traffic. The EUROCONTROL area recorded its highest ever monthly traffic, with over 1.13 million flights and a peak of 37,659 flights on Friday 24 July. Worldwide, commercial aviation also reached an all-time high of 153,359 flights on 23 July.

“On average, capacity among the busiest 10 carriers remained stable compared to the previous week.” The update comes as tourists heading to Spain and other EU nations face the prospect of lengthy queues this summer at airports. The EU rolled out its Entry/Exit System (EES) in April, which requires passengers from the UK and other non-EU countries to register their fingerprints, photograph and personal details upon their first arrival. This has resulted in lengthy hold-ups for countless passengers.

EES delays lead to big increase in waiting times at EU airports

The Financial Times reported this month that peak waiting times at two major European airports – Munich and Frankfurt – have doubled this summer compared with the same period last year, following the EU’s chaotic rollout of its new electronic border system. Mallorca is amongst the many airports where significant delays have been reported on multiple occasions throughout the year..

Ryanair chief executive Michael O’Leary said the system should be moved online. “Only the Europeans would invent s*** like this,” he told investors last month, adding that the airline had witnessed substantial queues at around 15 airports.

The scorching temperatures are also heaping further pressure on the airport, according to the Majorca Daily Bulletin. The publication reported that Palma Airport workers are once again demanding the immediate reopening of the airport canteen.

Staff say the facility is essential as somewhere they can eat and take refuge from the sweltering summer heat. The Balearic Government has urged airport operator Aena to reopen the venue as swiftly as possible.

Reports suggest that officials believe Aena is currently working to adapt the premises with the aim of getting the canteen back up and running in the near future.

The advice is to check with your travel provider for the latest information

Families heading abroad on their summer holidays are urged to keep a close eye on travel updates. The Foreign Office has published fresh travel guidance for a popular sunny EU destination. The latest advice urges travellers to “check with your travel provider” for the latest information in light of a “national emergency”.

This comes as many flights were disrupted recently to the south of Italy, after eruptions from Mount Etna caused clouds of ash to be thrown into the air. The Foreign Office has since updated its guidance for Italy on Tuesday, August 11, with new information regarding ‘Volcanoes’ in the ‘Safety and security’ section. The latest guidance informs visitors: “There are several active volcanoes in southern Italy. National emergency planning is in place for the Phlegraean fields, an area that remains active experiencing regular tremors.”

People heading to the Mediterranean country are warned that “airspace can be affected during eruptions”. The Phlegraean fields (Campi Flegrei) is an area just west of Naples and so is close to Naples Airport.

‘Heightened activity’

The guidance includes a word of warning for another airport in the region. You may need to take action ahead of your trip: “If you are travelling to or from Catania, during a period of heightened activity, check with your travel provider or with Catania airport.”

The Government body also advises: “Read what to do in the event of a volcanic eruption and follow the instructions of the local authorities.” The guidance includes a link to more information on the Civil Protection Department website of the Italian Government.

This information reminds visitors that Italy has “the greatest concentration of active volcanoes in Europe” along with Iceland. The guidance sets out that there is a “varying degree of hazard” for these volcanoes.

‘Wrong information’

People trying to find the latest guidance in the media are warned that “wrong information” can be sent out in times of crisis. The guidance urges: “For this reason it is important to follow the civil protection authorities’ instructions transmitted by radio, TV, in the daily press, on Internet and by the various toll-free numbers that will be set up.

“During eruptions, it is also important not heed the forbidden to enter signs at the areas involved by the eruption. It is dangerous to approach the crater area even if there is no eruptive activity as sudden explosive phenomena or gas emissions are always possible.”

You can read the full travel guidance for Italy on the Foreign Office website.

Brits have been warned of disruption at a major UK airport as airlines face the risk of ‘running out of fuel’ in coming days

Thousands of Brits heading on their summer holidays from a major UK airport could face disruption over the coming days due to a fuel shortage.

Gatwick Airport has sent out a jet fuel warning to pilots as the UK’s second-largest airport faces supply issues.

The potential shortage could affect easyJet and British Airways flights from the airport during the peak of the season, as well as other major carriers like Wizz Air, TUI, and Jet2.

The memo sent out by Gatwick warned airlines: “For the attention of all crews: Gatwick has a shortage of fuel for the next two days.

“Please uplift max possible fuel at outstations.”

Another document warned of a “potential disruption to the Gatwick fuel supply”.

An airline source told The Sun: “Pilots will try and take on as much fuel as they can from their foreign destinations to bring back to the UK, but they will be limited by factors such as the maximum take-off weight and the maximum landing weight back at Gatwick.”

The issue is likely to cause “disruption” from Monday, according to the source.

In the event of an airport fuel infrastructure crisis, major short-haul operators like easyJet can partially insulate themselves by carrying extra fuel from inbound European flights to bypass Gatwick’s pumps entirely.

But the airline’s sheer flight volume will still put the operation under strain.

Meanwhile, British Airways and other long-haul flight carriers, which cannot tanker fuel and remain entirely dependent on Gatwick’s local supply to get off the ground, are more culnerable

It is believed that the shortage is not connected to the blockade of the Strait of Hormuz, but rather to a technical issue at one of Gatwick’s fuel farms.

A spokesperson for Gatwick Airport said: “Following a technical issue impacting fuel supply to the airport, airlines have been advised to monitor fuel availability.

“We are working closely with external suppliers to resolve the issue as quickly as possible and minimise any potential disruption. All airlines are operating as normal.”

The Mirror has contacted easyJet and British Airways for further comment.

One of the busiest airports in the UK is the first to introduce robotic parking for passengers meaning drivers will be able to leave their car near a terminal and head away with their keys

Gatwick Airport is set to launch a brand new parking service that will make the airport experience smoother for drivers.

The airport will be the first in the UK to introduce a robotic parking service.

The service is expected to begin from next month. Passengers will drop off their cars into dedicated garages in the airport’s South Terminal.

Then, they can head to catch their flights whilst keeping their car keys with them. Robots will then lift the cars by the tyres and move them to secure parking spots.

The process aims to make the parking process quicker for holiday goers.

The parking service, being offered with Stanley Robotics, is expected to work for around 95% of car models – but drivers with “unusual dimensions or features” should check beforehand.

Oli Bedford, Gatwick’s head of airport access, described it as a “real game-changer”, adding: “It’s quick, easy and completely hassle-free.”

While on holiday passengers will be able to keep their keys on them at all times.

On return, travellers cars will be ready and waiting for them to collect.

The drop off points will only be a short walk or bus ride away from the terminal.

UK passengers have been warned over a ‘risk’

Airport bosses at London Gatwick have issued an alert to those taking checked baggage with them while travelling. The UK’s second busiest airport, which handles around 43 million passengers each year, is urging holidaymakers and other travellers to “pack right [for a] safe flight”.

In a new post on X, formerly Twitter, on Friday airport chiefs said: “Power banks, spare batteries and vapes should always travel in your hand luggage, not in checked baggage. If damaged or overheated in the hold, they can pose a fire risk.”

Before flying travellers should: “Carry power banks and vapes in your hand luggage, keep spare batteries protected from short circuits, and check your airline’s rules before travelling”. The alert added: “A safer journey starts with careful packing.”

Further information found on the Civil Aviation Authority (CAA) website explains that vapes and power banks can overheat and cause a fire. It adds that you can only take two power banks per person, and that these should never be re-charged onboard the aircraft.

“You may be asked to put power banks in your seat back pocket rather than in an overhead locker. Phones, tablets and laptops should normally be taken with you in the cabin unless they are completely turned off and protected from damage.”

Travellers should also pack their own bags, avoiding any restricted or banned items, and keep essentials such as medicine in hand luggage.

The cost to drop friends and family off at the airport this summer has increased by a third at most airports across the UK – with some short stays costing a whopping £10

Dropping off family and friends at the airport this summer will cost you even more as new research has found that fees have increased by a third over the last year.

It was found that 16 out of 20 airports analysed had increased or introduced so-called “kiss and fly” fees since last summer, according to the RAC.

Some airports are now charging as much as £10 just to stop outside the terminal for a few minutes.

The most costly airports are still Gatwick and Stansted, with terminal drop-offs costing £10 at both.

The bigger shock comes as the only major airport that offered free terminal drop-offs, London City, now has one of the costliest fees charged on a per-minute basis.

Drivers dropping off relatives at London City are now charged £8 for five minutes, making it the highest charge per minute among airports included in the research.

The next most expensive drop off zones are outside of England’s capital.

One is in Scotland, as Edinburgh charges £8.50 for up to 10 minutes. Bristol also charges the same fees.

The RAC noted the average cost of airport drop-off fees has increased by around a third over the past year, despite many of the world’s busiest airports continuing to offer free terminal drop-offs.

The organisation highlighted that none of the busiest airports in the European Union charge drivers for dropping passengers off outside terminals.

In some of the world’s busiest hubs, including Dubai, these fees also do not exist.

Most UK airports do have alternative options that are free, however these are usually located in mid or long-stay car parks, with passengers needing to catch a shuttle bus to the terminal.

RAC senior policy officer Rod Dennis said: “It’s disappointing to see so many airports charging so much for what many regard as a simple act of kindness in dropping off family and friends.

“Having a captive audience should be no excuse for these farewell fees, especially when they’re completely at odds with how major airports around the world operate.

“Of course, airports need to manage the limited space they have carefully, but if free, convenient drop-off zones work at many other international airports, then why not here?”

Mr Dennis also warned drivers to take extra care when using airports with “park now, pay later” systems without barriers.

He said: “Those that drop off but miss the signage or forget to pay soon afterwards can face a parking charge notice as high as £100 – a fee that feels distinctly disproportionate to the contravention.”

There were only four airports in the study that had not increased their costs. Liverpool John Lennon, East Midlands, Belfast City and Southampton.

Most expensive airport drop-off charges:

• £10: Gatwick and Stansted
• £8.50: Bristol and Edinburgh
• £8: Bournemouth, Leeds Bradford and London City
• £7: Aberdeen, Birmingham, Glasgow, Heathrow, Luton and Southampton
• £6: Liverpool John Lennon and Newcastle
• £5.50: Manchester
• £5: Belfast International and East Midlands
• £4.50: Cardiff
• £4: Belfast City

Victoria Vigors’ holiday of a lifetime was left in tatters at the airport

A family’s dream holiday costing £6,500 was left in tatters after they were turned away at the boarding gate. Victoria Vigors, 41, arrived at Gatwick Airport ready for their all-inclusive two-week break to Hurghada, Egypt.

Victoria, who was with children Riley, 15, and Roxie, nine, checked in online for their easyJet flight. But problems emerged when staff scanned their boarding passes at the gate and noticed Roxie’s passport didn’t meet Egypt’s entry requirements for remaining validity.

“My stomach dropped, and I felt like I’d been kicked in the stomach,” Victoria, from Kent, told creatorzine.com.

“The kids crumpled and I burst into tears. I begged the staff but there was nothing they could do. We had to be escorted back to get our luggage off the flight. It was so embarrassing.

“The kids were devastated, Roxie kept saying it was her fault and we were so disappointed. It was a really bad day.”

Victoria had saved up for two years for the trip, which she described as the “holiday of a lifetime”. The 41-year-old said it would have been their first two-week trip abroad together, and their first time staying at an all-inclusive resort.

Roxie’s passport expires on January 4, 2027. However, Victoria said she hadn’t realised that could still prevent travel. UK government foreign travel advice states British passport holders must have at least six months’ validity remaining from the date they arrive in Egypt.

Because Roxie’s passport did not meet that threshold, Victoria said the airline refused to let them board. She said she hadn’t known the rules and believed everything was in order.

“I wasn’t aware of the rules. I was given her passport the day before we flew by her dad. In my head, it was six months anyway, so I didn’t think there’d be an issue. For people like me who don’t always travel and it’s the first time with my children, I wasn’t to know.

“I would have thought when I put her passport details in to check in that would tell me it wasn’t valid. That would be a simple system to install so save this agony and heartbreak. It’s crazy.”

Victoria said the family is now trying to secure an emergency passport in the hope they can still get away for at least the final days of the trip, after being told they can’t get a refund.

“I’d been saving up for two years. We were incredibly excited as we’d never had a two-week holiday abroad together or been to a resort like this. It was going to be the holiday of a lifetime.”

Families are being delayed at security and some items are being confiscated

Parents have warned holidaymakers about a viral toy as it is causing chaos at airport security this summer. Stress relief toys called NeeDohs and squishy shaped dumplings are popular among children, but they are causing problems at airport security.

The squishy toys contain liquid which parents say is being detected on scanners at airport security and have caused travellers delays as they wait to get their bags checked. Emma Barnes was travelling to Barcelona from Birmingham airport on May 29 with her ten-year-old twins when their cases were pulled aside by security.

The part-time teacher, from Chester in Cheshire said: “I didn’t know it was a thing until it happened to us. We had five or six squishies in total spread across random pockets in our bags. I didn’t think twice, I thought it was just a squishy toy the kids had and especially on a short hall flight when they don’t have a television, they need something.

“It caused us so much stress. It is stressful anyway at airport security and when the first case got pulled and I thought ‘oh no what is it’.”

Emma explained security officials went through their bags until they found one of her children’s NeeDoh squishies. She said: “The first case got pulled and they took the squishy out and said we can’t tell what the component is inside of it and they had to drug test it.

“My daughter then said to me ‘I put two in the other cases as well’. The queue behind us was getting massive and I was dying inside. The security was really nice, they scanned and swabbed them and gave them back to us.

“I wanted to help warn other parents travelling this summer as everyone’s kids have squishy toys. We could see the airport staff thinking ‘this is going to be a bad summer ahead’.”

Emma said next time she will treat the squishies. Other parents said online “my son’s got taken off him” and that “Play-Doh has the same issue”.

Leanne, from Derbyshire, had a similar experience at East Midlands airport earlier this year. Her seven-year-old daughter put a NeeDoh in a bag without telling her mum. “Thankfully we were allowed to keep it,” she said. “I have heard that some airports dispose of them.

“My little girl is in the special educational needs (SEN) pathway so they help her regulate emotions when she’s stressed, so she was so worried it would be taken from her. The security lady said they flag up all the time. It was not a nice experience but I do understand why it happened when we knew what our daughter had done.

“It has never been flagged until now. It is becoming a bigger and bigger thing – the scanners aren’t liking them at all.”

A spokesperson for Manchester Airport said: “Things like squishy toys contain liquid – this includes NeeDohs which use malt syrup. Smaller versions of the toy are under 100mls but larger versions are not. The problem is that as they don’t have measurements printed on them security staff have to estimate their size.

“Our advice is that all but very small squishy toys should be placed in hold baggage.”

A Birmingham Airport spokesperson added: “These items are not a security prohibited item, but as with any item carried as cabin baggage, they are required to clear security screening”.

Gatwick Airport said the toys are not prohibited but like all items, are subject to security screening. Government officials have also issued concerns about the toys, including Aberdeen City Council in Scotland who put out a warning on July 13 about potentially dangerous versions of the popular squishy toys, with more than 1,000 being seized from local shops in a month.

Hillingdon Council trading standards officers seized 500,000 squishy dumpling toys in two months at Heathrow airport which were coming into the UK to potentially be sold. Officials fear businesses are selling dangerous counterfeit versions and urge people to check where they are buying the toys from.

Hillingdon Council said: “Heathrow Airport is a gateway for goods entering the UK, and we’re proud to play a leading role in protecting consumers. As part of this work, our Trading Standards officers have been carrying out targeted checks on “squishy” toys at Heathrow. In the past two months, the council has seized 500,000 squishy toys. Many are similar in design and lack proper labelling and traceability information.

“The main issue is the absence of clear details of a responsible UK-based business and the correct UKCA or CE safety markings, making it hard to verify compliance and take action.”

It might seem harmless at first glance, but it could lead to unnecessary delays

Packing for a holiday can feel like navigating a minefield, with a long list of rules on what can and can’t go in your luggage. While some banned items are obvious, others seem completely innocent at first glance – yet bringing them to the airport could still result in officials delaying your journey.

There is one everyday item that is allowed by all major airlines, including Ryanair, Jet2, TUI, easyJet and British Airways, but could still attract attention during security screening if officers are unable to identify it clearly on the scanner. To avoid unnecessary delays or having to unpack your luggage at the checkpoint, travellers are advised to pack toiletries in a way that makes them easy to inspect.

A simple bar of soap – buyable at Sainsbury’s for 35p, for example – might seem like one of the most harmless items you could take on holiday. However, it is not the soap itself that can cause concern – it is the way a solid item may appear when passing through security scanners.

Airport security staff do not routinely search luggage simply because it contains a bar of soap. However, dense items can sometimes make X-ray images harder to interpret, particularly when they are packed alongside electronics, cables or other bulky belongings. If officers cannot clearly identify an item, they may carry out additional checks before allowing passengers through.

The government information website GOV.UK says: “Airport security staff will not let anything through that they consider dangerous – even if it’s normally allowed in hand luggage.” While soap clearly is not dangerous, if a bar of soap raises an alert on the scanner, they are legally required to stop the passenger and inspect it.

The US Transport Security Agency (TSA), for instance, says passengers are often asked to separate dense items because they can “clutter bags and obstruct clear images on the X-ray machine.” When a solid block of soap, cheese, or other dense organic material blocks the scanner’s view or mimics a threat signature, protocol requires a physical bag search or chemical swab testing to clear the item.

According to GOV.UK, solid bars of soap are permitted in both hand luggage and checked baggage. Security officers can still manually inspect any item they are unable to identify clearly during the screening process, regardless of whether it is allowed.

To reduce the chances of your bag being opened, experts recommend keeping dense items easy to access and, if requested, placing them in a separate tray during screening. Avoid storing them inside thick metal tins or rigid plastic cases alongside items such as power banks, charging cables and other electronics, as this can make X-ray images harder to interpret.

It’s also important not to confuse solid soap with liquid toiletries. While bars of soap are exempt from liquid restrictions, liquid soaps, shower gels and similar products carried in hand luggage must normally be in containers holding no more than 100ml, unless you’re travelling through an airport that has introduced next-generation security scanners permitting larger liquids.

The rules apply regardless of which airline you’re flying with, as baggage screening is carried out by the airport rather than carriers such as Ryanair, Jet2, TUI, easyJet or British Airways. A manual inspection is simply a precaution and does not mean you’ve broken any rules or packed a prohibited item.

Taking a few moments to think about how you pack everyday toiletries could help make your journey through security a little smoother. Although a 35p bar of soap is perfectly legal to travel with, storing it sensibly could help avoid unnecessary delays before your holiday even begins.

Keeping the item with you until you’ve got off the plane and collected your luggage on the other side is best

Millions of people are expected to go abroad during the six-week holiday, as the peak travel season typically sees masses of British families take advantage of the kids being off. With so many people set to pass through UK airports over the coming weeks, it is important to stay up to date with the latest guidelines and advice to ensure a smooth journey.

Jet2 is one of the most popular budget airlines in the UK, and welcomes around 20 million passengers on board each year. Jet2‘s website is full of information for passengers to read up on and keep in mind when travelling, including steps to take and things to do to minimise disruption and delays as much as possible, especially when bringing luggage to go into the aircraft’s cargo hold.

On its ‘Top Tips Before Travel‘ page online, the airline urges passengers to bring one particular item along with them on their journey, right until they collect their checked luggage at their chosen destination. By doing so, they can reduce the risk of longer delays should the worst happen

The airline explains: “At check-in, each item of checked baggage will be given a destination tag showing your flight number. Do not get rid of your checked baggage receipts (if given) until you pick up all checked baggage at your destination airport. Never carry unidentified items on behalf of other people.”

Why is it important to keep the luggage receipt with you?

It’s important to keep your checked baggage receipt because it helps you track down lost luggage, file for compensation, and prove ownership if security or customs officials need to check your bags. Usually, these are the small adhesive tags that get stuck to your boarding pass or passport after you drop off your luggage at the check-in desk.

When you check-in a bag, the barcode and receipt information are linked to your digital flight booking file. If your suitcase doesn’t show up, the barcode and the 10-digit number on your receipt help airline agents find your specific bag using global systems like WorldTracer.

If I lose my luggage receipt, will I face delays?

If your bag is lost and you have misplaced your checked baggage receipt, the airline can still look up your digital tracking information, but the process will require more manual verification and may face delays. Locating your profile manually can be time-consuming, particularly during busy travel times or when the booking system is experiencing delays.

If your bag is lost for good (missing for over 21 days), the airline or your travel insurance company may ask for more evidence of check-in. Misplacing the receipt can complicate the process of making a formal financial compensation claim, but your digital booking records usually serve as a valid paper trail, according to Citizens Advice.

Jet2 also urges passengers to label each piece of baggage with their name, flight number, and phone number. It adds: “Please ensure your baggage is strong and fit for purpose, to protect the contents and to withstand the normal baggage handling process. Soft sided cases and handles, wheels and locks can be particularly vulnerable.”

The airline also says: “Take care when claiming your baggage at your destination, as many suitcases look the same. It is best to always check the name on the baggage tag.

“You must contact the Jet2.com team at the airport (or our handling agents) immediately if your baggage is damaged or has not arrived. Irregularities must be reported immediately as claims cannot be processed once you leave the airport. Staff will help you to complete a Property Irregularity Report Form.”

Chief executive Steve Heapy said a ‘massive amount of people still want to go away’

Airline and package holiday provider Jet2 released an update today (Wednesday, July 8), revealing that the company has experienced a surge in demand in recent weeks on the back of US-Iran peace talks.

The firm posted a pre-tax profit of £551 million for the year ending March, a 7% drop from £593 million the previous year. Summer bookings are up 7% compared with the same period last year, while the average proportion of seats filled on its flights for the four months to the end of July are 1.2 percentage points up year-on-year.

US President Donald Trump announced he signed a peace deal with Iran last month, though this has been called into question following overnight strikes.

Publishing its full-year financial results, Jet2 said: “Reduced geopolitical uncertainty has led to strong booking momentum in recent weeks.”

Speaking to reporters, chief executive Steve Heapy said demand has risen across all of Jet2’s destinations, with the biggest recoveries in percentage terms seen in those areas hardest hit by the conflict, including Turkey, Cyprus, some of the eastern Greek islands, Bulgaria and parts of north Africa.

“I think confidence has improved,” he said. “People perhaps don’t like to commit to travelling when there is a conflict, even though from one of our Turkish resorts to Tehran it was 2,000 kilometres, that’s like from Edinburgh to the Canary Islands, that’s a hell of a long way.

“But people don’t like to commit, particularly perhaps families with younger children.

“But we are seeing a bounce-back across all our destinations, and I think people are now realising ‘I feel a little more confident, we’re going to go on holiday and get away’.

“We speak to our customers a lot and try and understand their booking intentions,” he added. “A massive amount of people still want to go away.”

Jet2 announced record annual passenger figures of 20.8 million, representing a 5% rise from the previous year. The company said its performance at Gatwick Airport – where it began flights and holidays in March – is “ahead of initial expectations” and further expansion is planned for summer 2027.

Julie Palmer, partner at consultancy firm Begbies Traynor, said: “Investors will be pleased to see strong profitability has been delivered alongside evidence of investment”.

She added: “Jet2 will be hoping a peace deal holds and stabilises the market as it eyes further growth.

“Signs that this is bringing back confidence in spending for holidaymakers during the crucial summer season will be welcomed by the operator too, and it will be hoping it can continue to tempt customers into spending on holidays.”

Travel could be about to get faster for some families this summer at dozens of UK airports

Families are being reminded that a major change to a key rule across more than a dozen UK airports will come into effect this summer. From next week, on July 8, a security rule will be eased for certain primary school-age children.

Back in May, the UK Government announced that up to 1.5 million more children would soon be able to use UK eGates, helping to speed up the process for them and their families during the summer holidays. Children aged eight and nine, who are at least 120cm (3ft 11in) tall and travelling with an adult, will become eligible under the new measures that come into force on Wednesday, July 8.

Officials say the change to the age threshold will be a welcome relief for families returning home from their holidays with young children in tow. The government claims that passing through an eGate typically takes just a matter of minutes.

With greater numbers of passengers making use of eGates, waiting times at passport control are also anticipated to fall. Prior to 8 July, eGates were generally available to those aged 10 and above, though children under 17 were required to (and must still be) accompanied by an adult, reports the Express.

Passengers are eligible to use an eGate if they have a biometric symbol on the front cover of their passport and are either:

• a British citizen
• a national of an EU country, Australia, Canada, Iceland, Japan, Liechtenstein, New Zealand, Norway, Singapore, South Korea, Switzerland or the USA
• a member of the Registered Traveller Service

Minister for Migration and Citizenship, Mike Tapp said: “Travel with young children can be stressful for parents. By expanding eGate access, more families can experience a swifter and smoother journey home – freeing up precious time this summer holiday season. We are delivering continued improvement to the passenger experience, while keeping our borders safe and secure.”

Border Force Director General, Phil Douglas said: “eGates are an essential part of keeping our border secure. Expanding access for families will deliver safe, smooth journeys whilst freeing up highly-skilled officers to focus on intercepting those who pose a threat to the UK.”

Karen Dee, Chief executive of AirportsUK, the trade body for UK airports, said: “This is a welcome development as it will give more families the ability to take advantage of this technology, speeding up the border process and reducing waiting times for many. Airports work very hard with border authorities to ensure the UK’s front door is both secure and welcoming, with those coming home and visiting enjoying a smooth experience.”

The UK first introduced ePassport gates at airports in 2008, with the very first gate going live at Manchester Airport. Initially, the automated gates were limited to UK, EU, and Swiss citizens but have since expanded to include eligible travellers from dozens of countries, including the US, Canada, Australia, and New Zealand.

Full list of UK airports with eGates (as of July 2026):

1. London Heathrow
2. London Gatwick
3. London Stansted
4. London Luton
5. London City
6. Manchester
7. Birmingham
8. Edinburgh
9. Glasgow
10. Bristol
11. Newcastle
12. Cardiff
13. East Midlands
14. Southampton
15. Southend

Travel expert Simon Calder has explained the rights of British Airways and easyJet passengers after numerous flights were cancelled

Travel expert Simon Calder has issued a stark warning to British Airways (BA) and easyJet passengers, telling them they ‘will not be getting any cash’ after thousands found their flights axed over the weekend. Hundreds of services were thrown into chaos following a bout of thunderstorms, with Heathrow and Gatwick bearing the brunt of the disruption.

On Saturday alone, more than 900 inbound and outbound flights were delayed — some by as much as 11 hours — with dozens cancelled outright. South-East England and North-West Europe were among the worst-hit regions.

Travel expert Mr Calder said the chaos had left approximately 40,000 passengers ‘stranded’. He broke down exactly what passengers are entitled to when flights are delayed or cancelled, and precisely what obligations airlines have towards them, reports the Express.

What are your rights?

Mr Calder said: “It has been a miserable Saturday for 30,000 or more passengers on British Airways to and from London Heathrow and EasyJet in and out of Gatwick. The reason? Thunderstorms in the London area have caused air traffic control restrictions, and as those airports are operating at full stretch, especially on Saturdays in summer, unfortunately there’s no slack in the system, and the biggest airlines at those airports have no option but to cancel flights.”

“BA’s cancelled around 100, including an Airbus superjumbo going to and from Los Angeles. EasyJet has cancelled 82, including some really long ones to Hurghada in Egypt and also Antalya in Turkey.

“Under air passenger rights rules, the airline must get you to your destination as soon as possible, including booking a flight on another airline if necessary. Meanwhile, they have to provide you with hotel accommodation and meals as necessary until they can get you where you need to be. You will not, though, be getting any cash compensation. Good luck, everybody.”

What happened?

Mr Calder continued: “200+ flights cancelled today on British Airways to/from Heathrow and on easyJet to/from Gatwick, with 35,000 passengers stranded.

“Under air passengers’ rights rules, they are entitled to be flown to their destination as soon as possible on any airline, plus meals/hotels as appropriate.

“Dozens more flights cancelled on Sunday to and from Heathrow and Gatwick airports by British Airways and easyJet due to poor weather”.

“(It) follows more than 200 grounded flights on Saturday (and) brings the number of passengers whose flights have been cancelled this weekend to around 40,000.”

In an updated statement on Saturday afternoon, NATS said: “Severe thunderstorms across the south east of England and Europe continue to impact flights, and this is expected to continue for the remainder of today and overnight.

“To ensure the safety of the travelling public, aircraft need to avoid affected areas and be spaced further apart, which limits the number of flights that can operate safely.

“We understand disruption is frustrating, but we’re working closely with airlines and airports to reduce disruption as much as possible.

“Passengers should continue to contact their airline for the latest information on their flight.”

A passenger demanded answers after she claimed she was told she was not entitled to compensation for a flight delay

TUI has explained a strict 72-hour rule after a customer took to Facebook to complain that she had been turned down for compensation despite facing a lengthy delay. The passenger, named Elaine, said they had been due to travel to Newcastle from Tunisia last week only for the flight to be cancelled.

Posting on TUI UK Official Customer Service – Help & Advice, she said: “Just been informed from Tui that we are not entitled to compensation! TOM869 leaving Tunisia to Newcastle, all day spent at the airport 19th June flight finally cancelled, and overnight accommodation finally organised.

“WE returned to the airport on the 20th to experience a 5 hour delay! Disgusting always highly regarded Tui disgraceful experience and treatment.”

According to another poster they had been due to be on the same flight but there were several issues which led to the delays. Angela said: “I was on this flight, or rather i wasnt haha, but the reason given was the plane needed a deep clean and there was no one in Tunisia to do it, then the plane they were sending for us on Saturday had a fuel leak so they then had to get another plane sent from Gatwick.”

Many other TUI passengers defended the travel firm with many singing its praises. Peter said: “We were delayed coming home on Friday a couple of years ago, we had the claim form by Monday and the compensation in our bank by the end of the week.”

Christine said: “Had a delay outbound a couple of years ago. On arrival we received an email from TUI apologising, and a link to be able to claim compensation. We claimed as instructed and the money was credited to our bank well before the return flight. Can’t get better than that.”

Teresa added: “Why are you blaming Tui? Delays are the last thing airlines want as it costs them lots of money. Usually mechanical or logistical/,operational reasons for delays. We were delayed in LAX for 26 hours 3 years ago. Got a voucher for a coffee and an overnight stay in a hotel but not entitled to anything else.”

And in reply, Dannii from TUI, explained the rules telling her she had not been turned down but had claimed too soon. Dannii said: “I have taken a look and you haven’t been denied, you have put the claim in too early, you need to wait at least 72hours after the flight has landed before a claim can be made.

“So please try again after 72 hours has been since you landed. This was mentioned in the email sent, and will work once you are within the time frame.”

The TUI website also sets out the 72-hour rule which is in place for all flights with TUI. It advised: “Please note, if you’ve been impacted by a flight cancellation, you’ll need to wait 72 hours before you submit your claim. Unfortunately, any claims submitted within 72 hours cannot be processed.”

There are several Jet2 rules to note when planning your trip

Jet2 has clarified its baggage allowances after an enquiry from a holidaymaker. The customer asked for help as they got ready for their summer getaway.

The person contacted the provider over social media on June 23. The traveller had booked their journey through Jet2holidays, and was due to jet off the following week.

They posed a question about their luggage entitlement. The customer wrote: “We have 3 x 22kg baggage allowance. Assume we are good to check in just two bags provided weight doesn’t exceed allowance?”

They went on to ask if they could check in one suitcase weighing 23kg and another at 25kg while remaining within their total allocation. Jet2 replied to set out the options available to the customer.

Combining your baggage allowance

The airline confirmed: “You can pool your luggage into two suitcases as opposed to three, as long as this doesn’t exceed your combined allowance of 66kg, and that no single article of luggage exceeds 32kg. I hope this helps.”

According to Jet2’s official guidance: “Any baggage that exceeds your total weight allowance will be carried subject to availability and at our discretion. You’ll also need to pay an excess baggage fee, which is £12 per kg. Please note that no single item of baggage can weigh more than 32kg.”

You can add extra luggage when you book or through the Manage My Booking facility. Simply enter your booking reference, surname and departure date, then navigate to ‘Add Holiday Essentials’.

Query over 10kg allowance

Jet2 was also recently asked another question about its baggage weight rules after a passenger reported receiving contradictory information. The person had a booking for two adults and a six-month-old infant.

They explained: “Told we get two extra carry ons such as a buggy and travel cot that will be checked into the hold at the gate.”

They said they had two 22kg checked bags and that on a prior Jet2 holiday they had been told they qualified for “an extra 10kg for the baby”. According to Jet2’s official website guidance for bookings with children, passengers receive “an extra 10kg allowance for infants” plus “up to two items per child or infant free of charge”.

The passenger asked whether the additional 10kg could be combined with one of the 22kg cases, creating a 32kg allowance. They described receiving mixed messages on their last Jet2 journey. The customer recalled: “On the way out with you we were told it’s fine to have a 32kg case (22kg + the 10kg).

“On the way back we were told the 10kg should be a separate small checked case. Please can you clarify which it is and what the rules are because on our last holiday with you we were told different things.”

Setting the record straight, Jet2 responded to the passenger: “The additional 10kg is applied to one adult’s baggage, allowing for a total of one bag at 32kg and one bag at 22kg.”

A former Love Island star who is suspected of sexual assault and stalking has been re-arrested by London’s Metropolitan Police on suspicion of perverting the course of justice

A Love Island star has been re-arrested. The man was arrested by the Metropolitan Police on suspicion of perverting the course of justice. The man, in his 20s, was previously arrested in November last year at Gatwick Airport on suspicion of multiple offences, including sexual assault.

He is also suspected of criminal damage, assault by beating, coercive and controlling behaviour, and threats to share photographs or films of a person in an intimate state. But he has since been re-arrested by officers from the force who attended his home. It is claimed that he attempted to contact an alleged victim.

A spokesperson for The Metropolitan Police said: “A man in his 20s has been arrested on suspicion of perverting the course of justice. The arrest relates to an ongoing investigation into allegations of sexual assault, stalking, criminal damage and assault. He was arrested at an address on Monday, April 27 and bailed pending further enquiries.”

The man is not linked to the current series of the ITV2 dating programme. Speaking to The Sun, a source said: “This second arrest is a real shock – and potentially very bad news for the ex-contestant.

“There was an investigation going on into very serious offences that he was arrested over last year.” Last year, the man was bailed pending further enquiries after his arrest upon arrival at Gatwick in the United Kingdom on November 27.

The force had launched an investigation into the claims just 12 days before the arrest and at the time, a spokesperson told the Mirror: “A 29-year-old man has been arrested on suspicion of multiple offences, including sexual assault, stalking, criminal damage and assault as part of an ongoing investigation by Met Police officers.

“Met Police launched an investigation on Saturday, 15 November and arrested a man at Gatwick Airport on Thursday, 27 November. He has since been bailed pending further enquiries. A woman has been offered specialist support by officers.”

The show, which launched earlier this week again, has faced several problems in recent years. Earlier this year, former winner Jack Fincham revealed he lost millions of pounds and was unable to afford rehab after a drug addiction.

In 2018, Sophie Gradon, who featured as a contestant in 2016, took her own life at the age of 32. The following year, Mike Thalassitis also took his own life at the age of 26, having been a contestant in 2017.

And in February 2020, former show host Caroline Flack died by suicide at the age of 40 after hosting the series from 2015 until 2019. The deaths of former contestants and Flack have sparked concerns about the well-being support offered by ITV after propelling contestants into the spotlight.

Following the incidents, ITV introduced duty of care measures to support those taking part on the show before, during and after their time in the villa and on screens. The improvement in support was welcomed by former contestants, who applauded ITV for doing more to help those who experienced life in the villa.

If you’ve been the victim of sexual assault, you can access help and resources via www.rapecrisis.org.uk or calling the national telephone helpline on 0808 802 9999

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