Food poisoning

Dad forced to pay out £2k on Jet2 holiday after kids fall ill – despite having insurance

After two of his children fell ill on an all-inclusive Jet2 trip to Turkey, Blake Chapman decided to abandon the holiday and fly home – but says he was left £10,000 out of pocket

A furious dad says he was left £2,000 out of pocket after a holiday nightmare – despite having paid for travel insurance. Blake Chapman flew out with his 29-year-old partner Abbey Andrews and their three children Keeton, 11, Tobias, 3, and Vienna 1, on August 6. They had paid for 10-day £8,000 all-inclusive Jet2 holiday in the Turkish resort of Alanya.

But the family’s holiday started to go wrong just two days after they landed in Turkey, when Blake and Abbey’s youngest child, Vienna, fell ill with symptoms of severe food poisoning. “It started happening with my one-year-old two days in,” Blake said. “She was completely fine then it got to about 11:15pm and she started projectile vomiting, really bad diarrhoea, temperature.

“Because we were in a different country we panicked. I ran down to reception, they told me that they’d call an ambulance. They got to the hospital, they put an IV drip in Vienna.”

Soon after arriving at the hospital, Blake was presented with a £2,000 bill. “I argued it because I said that we’ve got insurance and I paid for the higher insurance,” he said. “In the end I just paid it.”

But things went from bad to worse when the couple’s three-year-old son Tobias began to show the same symptoms.

Blake said: “The following day around 1.00pm we all got out of the pool just about to get some dinner and it happened to my three-year-old Tobias. We kind of knew what to expect this time. Tobias was being sick in the hospital.”

Faced with the prospect of a second massive bill, Blake refused hospital treatment for Tobias and consulted a pharmacist instead.

Meanwhile, although Blake had been given an explanation for Vienna’s symptoms, he didn’t entirely believe it. He continued: ”We got the doctor’s report and they put it down to dehydration but I’m like a helicopter dad, I took the kids all over the world, we’ve never had a problem.

“When Vienna went to hospital she had a blood test and they said she’s got high white blood cells so that indicated an infection. I don’t believe it is dehydration because I’m not going to sit with a one-year-old in the beaming sun.”

With two of his children seriously unwell, Blake made the decision to abandon the holiday: “My plan was ‘let’s get out of here, let’s fly home’,” he says.

Blake says he tried to get hold of the Jet2 rep without success, so he called the company direct. Despite being told that his insurance claims could potentially take months to process, Blake and Abbey decided to leave the hotel before anyone else fell ill, spending another £950 on flights, arriving back in the UK on August 11.

“It’s put me off all-inclusives,” Blake says. “I would never go to Turkey again in my life from this experience.

He stressed that he wasn’t holding anyone responsible, but was frustrated by the slow process of his insurance claim. ”I’m not blaming the hotel, I’m not blaming the hospital for us being ill but it was how we were left in the dark,” he said.

“It’s very frustrating, very emotional. What I want to do is spread awareness because people think if you go all inclusive with the full travel insurance too then you’ll be OK if anything happens – but we were asked to pay thousands.”

A spokesperson for Jet2holidays said: “We were very sorry to hear that members of the Chapman family became unwell during their holiday. Our in-resort team made attempts to contact the family to offer support, but they had already departed before we were able to speak to them.

“Our teams on the ground work tirelessly to support customers throughout their holidays, and we remain committed to providing help whenever it is needed.”

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Arab News | Nearly 2,000 fall ill in suspected food poisoning linked to Indonesia’s free school meals program

JAKARTA, Indonesia: Nearly 2,000 people, most of them students, fell ill in suspected food poisoning outbreaks linked to President Prabowo Subianto ‘s flagship Free Nutritious Meals program this week, raising fresh concerns about food safety as the government rapidly expands the multibillion-dollar initiative nationwide, officials said Saturday.

The incidents, reported between Tuesday and Thursday in East Java, Central Java, West Sumatra, Aceh and South Sulawesi, affected about 1,950 students, teachers and Islamic boarding school pupils who became sick after consuming meals distributed under the government program, known by its Indonesian acronym MBG.

The outbreaks are the latest setback for Prabowo’s signature free meals program, which has been rolled out across the archipelago despite repeated food poisoning incidents and corruption allegations.

The largest outbreak was reported in Central Java’s Rembang regency, where 752 students and 25 teachers at State Senior High School 1 Lasem, suffered diarrhea, nausea, vomiting and stomach pain after eating meals provided through the program, according to Rembang Health Office head Ali Syofi’i.

In Sidoarjo, East Java, 730 people, most of them students at the Manbaul Hikam Islamic boarding school, were affected in another suspected food poisoning incident linked to the program. Sidoarjo health office chief Lakhsmie Herawati Yuwantina said 706 victims had been discharged and were recovering at home.

Authorities also reported 276 suspected cases involving students and teachers in Agam regency, West Sumatra, where food distribution from the local nutrition service center was suspended pending an investigation. In Aceh’s Bener Meriah regency, 15 elementary school students and a school principal were treated after experiencing dizziness, nausea and other symptoms following a school meal.

Another 152 students from two junior high schools in Tana Toraja, South Sulawesi, were treated at three hospitals after developing symptoms consistent with food poisoning. Regent Zadrak Tombeq ordered hospitals and health centers to prioritize treatment for the victims.

No deaths have been reported, and authorities are investigating the causes of the outbreaks.

The latest incidents add to a growing number of food poisoning cases linked to the program since its launch in January 2025. According to Health Ministry surveillance data as of Sept. 2, food poisoning incidents associated with MBG have affected 50,059 people in 560 cases across 245 districts and cities in 36 provinces.

In a hearing with the House’s Commission IX overseeing health issues, National Nutrition Agency chief Sudaryono said internal reviews found that roughly 80 percent to 90 percent of previous food poisoning incidents were linked to failures to follow food safety procedures, including rules governing food storage, receipt of ingredients, temperature control and consumption deadlines.

“The recent incidents in Sidoarjo, Agam, Rembang and other areas have been a major blow for us,” said Sudaryono, who like many Indonesians uses a single name.

He said the agency was tightening oversight of meal providers and reviewing about 27,000 meal distribution centers nationwide. Inspectors have found hundreds of allegedly fictitious facilities, while at least 833 kitchens have been shut down for failing to meet hygiene and sanitation standards.

The free meals program aims to combat malnutrition and reduce childhood stunting by providing meals to nearly 90 million students, toddlers and pregnant women. The initiative, expected to cost about $28 billion through 2029, is a cornerstone of Prabowo’s administration and one of his key campaign promises.

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BBC expert says ‘thing you should worry about’ with UK kitchen egg storage

Dr Xand van Tulleken said people could make a key mistake as UK hit with killer salmonella outbreak

A BBC expert has explained the ‘thing you should worry about’ with UK kitchen egg storage after Salmonella outbreak. Cases of salmonella linked to imported eggs have risen, according to new figures from the UK Health Security Agency (UKHSA).

Officials reiterated that babies, young children, pregnant women and older people should only eat thoroughly cooked eggs in restaurants and cafes. There is no evidence that eggs produced in the UK are affected and the risk to the public remains low.

As of August 25, there have been 259 cases of salmonella and one death, the UKHSA said. Appearing on BBC Morning Live, Dr Xand van Tulleken said people need to consider how they store their eggs – but added one thing they should not do is wash them.

On the subject of whether people should store eggs in the fridge, he said: “From the Food Standards Agency, the advice is that the fridge is good. That’s their gold standard. But it is fine to store your eggs outside the fridge provided it’s in a place that is a steady temperature below 20°.

“Now this summer, my eggs are just out in the kitchen and it’s well over 20° for a lot of the summer and the temperature is fluctuating as well. So you’re fine in the fridge, you’re fine outside the fridge, but you want to cool the kitchen.”

People need to be aware of a potentially dangerous situation in fridges which can allow bacteria to grow, Dr van Tulleken said: “So here, let me give you the thing that you should actually worry about. It’s condensation. So, the reason they say keep them in the fridge at a steady temperature, so you’re trying to avoid temperature fluctuations and condensation because condensation, moisture on the outside of the egg allows bacteria into the egg.

“And so, if you’re getting your eggs in and out of the fridge all the time, you’re getting a lot of condensation, that could be a problem. And so having them in a cool kitchen is fine, but you’ll get a longer life from the egg if you keep it in the fridge. But you’re not mad if you’re keeping your eggs outside the fridge, but on a on a warm summer, you might be better in the fridge in the box.”

He added that people should not wash them: “You don’t want to wash your eggs for the same reason. You don’t want to get your eggs covered in moisture. Your eggs are fine. Don’t wash them. Just crack them.”

Anyone eating in a restaurant should ask one question: “The other thing is I think if you’re eating out at the moment, you can either ask them and say, ‘Have you checked for the British lion? Can I check that your eggs are not imported?’ If you’re not feeling up for that conversation with the waiter, it would be fine to also avoid soufflé, mousse, hollandaise, and mayonnaise.

“The steak with the raw egg on it. Any of those things, soft-boiled eggs, poached eggs, all those things would, if you’re worried, particularly if you’re vulnerable, I think that would be reasonable at the moment. But if you if the kitchen uses UK eggs, you’re fine.”

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