entitled

A plane passenger has sparked outrage after refusing to move from another traveller’s assigned seat – before hitting them with a blunt five-word response that left people stunned

A plane passenger has been slammed for stealing a stranger’s seat and – before defending her actions with a blunt five-word response. The traveller had specifically booked a window seat for the flight, but was stunned to find another passenger already sitting in it when they boarded.

Taking to Reddit, the passenger explained how they politely pointed out the mistake, only to be wrongly told they had the aisle seat instead. They said: “I booked a window seat (27A) on my flight. When I got there, two women were already sitting in my row. I politely told them I had 27A, and one of them goes, ‘No, this is 27C, the window seat. 27A is the aisle’.”

Unsure who was correct, the passenger briefly sat in the aisle seat before asking a flight attendant to confirm the seating plan.

They added: “I was a bit confused, so I double-checked after sitting down briefly in the aisle seat and asked a flight attendant. She confirmed that 27A was, in fact, the window seat.”

After returning to the row and politely explaining the mix-up, the passenger was met with an unexpected response.

They said: “Her response was, ‘For f***’s sake, what are you so desperate to sit by the window for?’

“I told her calmly that I’d paid for that seat.”

Rather than apologising or moving, the woman hit back with a five-word defence.

“She snaps back, ‘We all paid for it,’ and still refuses to move,” the passenger said.

Fortunately, the flight attendant had witnessed the exchange and quickly stepped in.

They recalled: “The flight attendant is right there witnessing everything and says, ‘It’s her seat. If she wants to sit there, she will’.

“Only then did the woman finally move, but the attitude the whole time was unbelievable. No apology, no basic respect – just pure entitlement.”

Frustrated by the encounter, the passenger added: “Honestly, I don’t get how people can act like that over something so straightforward. If it’s not your seat, just move. It’s not that deep.”

Commenting on the post, one user said: “I remember when they said people had to sit in their assigned seat so they could be identified in an accident.”

Another user added: “My preference is short flight give me window, long flight give me aisle. I have a small bladder. But if that all goes out the window if someone is in the seat I paid for.

“Ask to switch and maybe I’ll be willing to sit in my seat and refuse to move or expect me to switch? Nah I’m standing on business. Sit in the seat you paid for.”

A third user said: “I like the aisle and window but I would have definitely made her move with that disposition!”

One more user added: “It’s rude and it is not allowed. You sit in the correct seat period. They just wanted to take your seat. That’s where the flight attendants come in and say move it.”

A passenger demanded answers after she claimed she was told she was not entitled to compensation for a flight delay

TUI has explained a strict 72-hour rule after a customer took to Facebook to complain that she had been turned down for compensation despite facing a lengthy delay. The passenger, named Elaine, said they had been due to travel to Newcastle from Tunisia last week only for the flight to be cancelled.

Posting on TUI UK Official Customer Service – Help & Advice, she said: “Just been informed from Tui that we are not entitled to compensation! TOM869 leaving Tunisia to Newcastle, all day spent at the airport 19th June flight finally cancelled, and overnight accommodation finally organised.

“WE returned to the airport on the 20th to experience a 5 hour delay! Disgusting always highly regarded Tui disgraceful experience and treatment.”

According to another poster they had been due to be on the same flight but there were several issues which led to the delays. Angela said: “I was on this flight, or rather i wasnt haha, but the reason given was the plane needed a deep clean and there was no one in Tunisia to do it, then the plane they were sending for us on Saturday had a fuel leak so they then had to get another plane sent from Gatwick.”

Many other TUI passengers defended the travel firm with many singing its praises. Peter said: “We were delayed coming home on Friday a couple of years ago, we had the claim form by Monday and the compensation in our bank by the end of the week.”

Christine said: “Had a delay outbound a couple of years ago. On arrival we received an email from TUI apologising, and a link to be able to claim compensation. We claimed as instructed and the money was credited to our bank well before the return flight. Can’t get better than that.”

Teresa added: “Why are you blaming Tui? Delays are the last thing airlines want as it costs them lots of money. Usually mechanical or logistical/,operational reasons for delays. We were delayed in LAX for 26 hours 3 years ago. Got a voucher for a coffee and an overnight stay in a hotel but not entitled to anything else.”

And in reply, Dannii from TUI, explained the rules telling her she had not been turned down but had claimed too soon. Dannii said: “I have taken a look and you haven’t been denied, you have put the claim in too early, you need to wait at least 72hours after the flight has landed before a claim can be made.

“So please try again after 72 hours has been since you landed. This was mentioned in the email sent, and will work once you are within the time frame.”

The TUI website also sets out the 72-hour rule which is in place for all flights with TUI. It advised: “Please note, if you’ve been impacted by a flight cancellation, you’ll need to wait 72 hours before you submit your claim. Unfortunately, any claims submitted within 72 hours cannot be processed.”

A woman was left fuming after a fellow passenger encroached on her seat space for more than half of a three-hour flight, sparking a heated debate about airplane etiquette

A woman has sparked a debate after calling out a passenger for ‘manspreading’ during a three-hour flight while he was asleep. Branding his behaviour as ‘inconsiderate’, she revealed how she found herself crammed into a middle seat with barely any legroom, as he repeatedly encroached on her space.

However, a number of Reddit users feel she’s being ‘too harsh’ on the man, arguing he may be completely unaware of his manspreading given that he was asleep. In her post, she wrote: “My mother was a legitimate pre-boarder on a recent flight. I accompanied her to help manage baggage and get her settled. We sat in the bulkhead so she could have more space for her braced knee.

“I sat in the middle seat to provide a buffer and keep her knee protected. The gentleman to my left took up a third of my space for more than half of a three-hour flight.

“He was asleep with headphones and didn’t respond when I tried to wake him up and ask him to move.”

In a pointed message directed at men, she called for greater self-awareness and urged them to “check their ego”, where she stated: “Women go out of their way to make others around them more comfortable and not take up literal and metaphorical space. You absolutely do not need the extra space.”

Responding to her post, one user remarked: “I’ve seen plenty of men and women take more than their fair share of space on a plane. Everyone is capable of being inconsiderate. You are not the main character.”

Another added: “You have the armrest up, lay in your bed.” Another commenter wrote: “Fair to be annoyed by this. Fair to ask, expect him to comply, and feel you shouldn’t have to ask. I’d probably wake him up. But how’s he being egotistical while asleep?”

Elsewhere, a fellow user said: “Girl, if you don’t repeatedly and passive-aggressively start stepping and kicking his foot away.”

A woman has shared her shock after an ‘entitled’ stranger stole her pre-booked plane seat – sparking an argument onboard as she tried to claim back what she’d paid for

When arriving at the airport, travellers cannot wait to board their flight and jet off on their well-earned holiday. But one woman’s much-needed getaway started with friction when a stranger stole her plane seat and refused to give it up.

Taking to Reddit, she explained how she pre-booked a window seat on the plane, 27A, but when she arrived at her row, there were two women already sat down. She said: “I politely told them I had 27A, and one of them goes, ‘No, this is 27C the window seat. 27A is the aisle.’ “I was a bit confused, so I double checked after sitting down briefly in the aisle seat, and asked a flight attendant. She confirmed that 27A was in fact the window seat.

“So I go back and explain that to the woman, nicely, and her response was, ‘For f***’s sake, what are you so desperate to sit by the window for?'”

Wanting to avoid an argument, she told her that she’d pre-booked that specific seat on purpose and kindly asked her to sit in the one assigned to her.

She added: “She snaps back, ‘We all paid for it’, and still refuses to move.

“At this point the flight attendant is right there witnessing everything and says, ‘It’s her seat if she wants to sit there, she will.’

“Only then did the woman finally move, but the attitude the whole time was unbelievable. No apology, no basic respect, just pure entitlement.

“Honestly, I don’t get how people can act like that over something so straightforward. If it’s not your seat, just move. It’s not that deep.”

Commenting on her post, one user said: “It’s rude and it is not allowed. You sit in the correct seat period. They just wanted to take your seat. That’s where the flight attendants come in and say move it.”

Another added: “I remember when they said people had to sit in their assigned seat so they could be identified in an accident.”

A third chimed in: “People need to learn that doubling down on mistakes is wrong and stupid.”

One more person said: “I hope you didn’t need to leave your seat during the flight. I bet she’d b**** about that!

Travellers have been told ‘not to panic’ if they have flights planned for the summer

Many travellers are worried that their summer flights may be at risk as the jet fuel supply disruptions have left some airlines cancelling and rescheduling flights. Now, hantavirus has also trigger some anxiety as passengers fear they may be facing the same disruptions they experienced during the Covid pandemic.

While health experts have been assured the public that hantavirus is “not like Covid”, according to BBC’s Dr Xand, a travel expert explained exactly what rights you have if your flight is cancelled for these reasons.

Hannah Mayfield explained: “If your flight is cancelled because of a global health emergency or another major disruption outside the airline’s control, passengers are still entitled under UK261 to either a full refund or alternative flight.

“That obligation remains firmly with the airline, even in extraordinary circumstances. What may not apply, however, is additional compensation.

“We saw significant confusion around this during the coronavirus pandemic.”

The travel money expert with specialist travel insurance comparison website PayingTooMuch, urged people to learn the “crucial” distinction between these two as some travellers mistakenly believe that if they aren’t entitled to compensation then they aren’t entitled to anything.

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Ultimately, the expert assured everyone with upcoming flights: “The key message for travellers this summer is not to panic, but to understand where responsibility sits before problems arise. Knowing your rights in advance makes it much easier to act quickly and avoid unnecessary stress or expense if your faced with disruptions.”

She continued: “Airlines are responsible for passenger rights linked to the flight itself, including refunds, rebooking, and assistance during disruption.

“Travel insurance, by contrast, is there to protect against wider personal financial risks such as cancellation due to illness, emergency medical treatment abroad and repatriation as well as things like baggage lost items and in some cases irrecoverable costs that cannot be recovered from airlines or travel providers depending on the cover.”

Checking your travel insurance and how you paid for the flight before you leave can also add some extra protection. The expert urged: “It’s equally important to read the travel insurance policy carefully before travelling.

“Many people only discover exclusions relating to pandemics, wider disruption, or government travel advisories when they come to make a claim.”

Hannah explained that if you used a credit card to pay for your flight, Section 75 of the Consumer Credit Act can “provide valuable additional protection in some instances”. While those who paid with debit cards may have “less robust” protections.