denied

P&O Cruises urges all passengers with trips booked to bring proof or risk being ‘denied boarding’ at their own expense

P&O Cruises says all passengers must bring a particular item with them or risk being ‘denied boarding’. The popular cruise operator states that packing the item is compulsory for all guests who wish to sail on the ship, or their holiday could be ruined if they fail to do so.

P&O Cruises is among the largest and most popular cruise operators in the UK, and as the peak travel season approaches, many people will have trips booked. The vessels are designed specifically for the British market and depart year-round directly from Southampton.

P&O Cruises operates a fleet of seven ships, divided into family-friendly vessels such as Arvia, Iona, Britannia, Azura and Ventura, and adult-only ships such as Arcadia and Aurora, reports the Liverpool Echo. Irrespective of which vessel people embark upon, all guests must bring a crucial item with them. Should customers fail to present the item, P&O Cruises warns: “Unfortunately, you will be denied boarding”.

On the P&O Cruises website, the cruise operator clarifies what passengers need to pack and explains the rationale. A statement reads: “We’re delighted that you’ve chosen to set sail with us, and we cannot wait to welcome you on board. Before we get there, it is mandatory for all guests to have suitable cruise travel insurance cover in order to sail with us.”

It adds: “It is your responsibility to ensure you have appropriate cover in place for the duration of your holiday. Unfortunately, you will be denied boarding, at your own expense, if you’re unable to confirm you have arranged insurance.

“You may be asked for proof of your cruise travel insurance. So, please be sure to bring either a printed or digital copy of your insurance documentation that confirms cover for the named travellers over the dates of travel.”

Outlining the main reason why travel insurance is crucial to arrange before setting sail, P&O Cruises stated: “For many significant purchases in your life, insurance is essential. And holidays are no different.

“Travel insurance ensures you can relax and enjoy your holiday with peace of mind that you’re covered in the event something should go wrong. This includes unforeseen incidents before your holiday, while travelling or while you’re away.”

P&O Cruises provides a checklist for selecting the appropriate level of cruise insurance protection. It includes:

• Ensure your insurance covers a cruise holiday
• Covers the full length of the trip
• Includes all destinations – choose worldwide cover if unsure
• Includes medical and repatriation cover of £2 million minimum
• You’ll need to declare any pre-existing medical conditions
• We would also recommend that you have adequate cancellation cover to cover the cost of your trip

I’ve got travel insurance already. Do I need cruise insurance?

P&O Cruises states: “You will need to look into the level of cover your travel insurance provides. Some bank accounts include travel insurance but the policies often offer limited amounts of cover.

“Standard travel insurance is generally meant for a land-based holiday and as such, won’t cover many of the elements of a cruise holiday. A cruise holiday requires more specialist cover, for example if there was a need to be medically evacuated at sea. The most important thing is to make sure you’ve told your insurer you are going on a cruise holiday.”

What happens if I don’t declare pre-existing medical conditions?

P&O Cruises warns: “You run the risk of not being fully covered and having to pay for medical treatment which can be extremely costly. Emergency medical treatment can even be refused if you do not have the correct insurance, this includes failing to declare pre-existing conditions.”

If I cancel my holiday, will I get my money back?

P&O Cruises states: “If you cancel your holiday, the cancellation policy in our Booking Conditions applies. If you are cancelling due to a medical reason and you have declared the medical condition, your insurer should refund any monies paid less the relevant policy excess.”

You need a new document at a cost of £90 a time

People travelling from the UK to Europe have been warned of a major passport change this week, making documents invalid from Wednesday, April 22. The post-Brexit change means that anyone travelling with a pet will need new documentation or face being sent home.

Until now, people taking their pets abroad – whether by plane, train, ferry or car – could use an EU Pet Passport. The EU Regulation 2016/429 – known as the Animal Health Law – comes into force this week after a 10-year transition.

That means anyone going to Europe with their pet now needs an Animal Health Certificate. The certificate requires a vet visit within 10 days of your trip, a new certificate each time and a £90 payment – per pet.

The Animal and Plant Health Agency (APHA) issued Briefing Note 14/26 on April 17, 2026. ^{This statement marks a significant shift in pet travel rules, effectively ending the “loophole” where Great Britain (GB) residents used EU-issued pet passports to avoid the cost of Animal Health Certificates (AHCs).}

A spokesman said: “An EU pet passport, issued to or held by a pet owner who is resident in GB, will no longer be a valid document for travelling with pets from GB to the EU. ^{This applies to EU pet passports issued in an EU Member State or Northern Ireland, including those issued before 22 April 2026 . EU pet passports may only be issued to owners whose main residence is within the European Un ion.”}

If your primary residence is in Great Britain, you cannot use an EU pet passport for travel from the UK to the EU, regardless of where or when that passport was issued (e.g., if you obtained it in France or Spain). UK residents must now obtain an Animal Health Certificate (AHC) for every single trip to the EU.

The briefing clarifies that EU pet passports issued in Northern Ireland are also invalid for travel if the owner is a resident of Great Britain.

APHA is updating the AHC forms to align with new EU regulations. ^{While these new templates are being finalised, there is a transition period where older AHC templates will still be accepted for travel into the EU. There are currently no changes to the requirements for pets entering GB. You can still use a valid EU pet passport or AHC to return to the UK.}

For dogs, the requirement for a vet-administered tapeworm treatment between 24 and 120 hours before arriving back in GB remains in place.

You should contact your vet immediately to arrange an AHC, as pet passports will no longer be accepted at the border for UK residents from that date.

Updated rules on the movement of dogs, cats and ferrets are included in a January 2026 EU regulation which is coming into force on April 22.

Nike has been refused a trademark for Bronny James‘ “b9” logo that appears on shoes have been worn in games by the second-year Lakers player and are being sold by the sports apparel giant.

The U.S. Patent and Trademark Office notified Nike of its decision with a letter of refusal earlier this week, citing “likelihood of confusion” with an already-registered mark by the Back9 Golf Apparel company.

“Applicant’s mark, B9, is confusingly similar to the registered mark, B9,” the refusal letter states. “The marks are similar in appearance, sound, and commercial impression. In addition, the marks are essentially phonetic equivalents and, thus, sound similar. Similarity in sound alone may be sufficient to support a finding that the compared marks are confusingly similar.”

Nike did not immediately respond to a request for comment from The Times.

The James logo features a lowercase “b” with a “9” embedded in the center (where a hole normally would be). The Back9 logo has a capital “B” and a “9” of the same size next to each other. The logos are in different fonts.

In its trademark application, filed on Feb. 27, Nike had indicated the intention of using the logo on seemingly all types of athletic apparel, including footwear, headwear, shirts, pants, shorts and jackets. Polo shirts and golf caps were listed among the many specific examples of possible uses.

The refusal letter notes the use of similar or identical language in the description of goods in Back9’s trademark application, which was filed in May 2021 and approved a year later.

“The overriding concern is not only to prevent buyer confusion as to the source of the goods, but to protect the registrant from adverse commercial impact due to use of a similar mark by a newcomer,” the letter states. “Therefore, any doubt regarding a likelihood of confusion determination is resolved in favor of the registrant.

“Here, because the marks are similar and the goods are related and/or legally identical, there is a likelihood of confusion as to the source of applicant’s goods, and registration is refused pursuant to Section 2(d) of the Trademark Act.”

Nike has until July 13 to appeal the decision.

The Lakers, seeded No. 4 in the Western Conference, start their opening-round playoff series against the No. 5 Houston Rockets on Saturday at Crypto.com Arena.

There’s a simple passport and booking mistake that could see holidaymakers pay up to an extra £160 per passenger, just to correct it, or be denied boarding at the airport

An easy passport mistake could see holidaymakers denied boarding at the airport or charged a fee.

Jetting off abroad is always exciting, but there are a few key pre-planning checks everyone should make to ensure a smooth, safe journey. From ensuring the passport is in date, securing valid travel insurance, checking any travel advice on the Foreign Office website, to understanding the country’s entry requirements and the European Union’s (EU) new Entry/Exit System (EES).

Then comes the fun part: booking a luxurious hotel or resort, planning a desirable itinerary, finding the best flights, and heading to the airport. Yet, amid the anticipation, there’s a simple mistake with passports and flight bookings that could cause major disruption to anyone’s travel plans, and it’s easily avoidable.

READ MORE: Jet2 issues Spain warning over four popular destinationsREAD MORE: All holidays cancelled with no refunds as major UK travel company goes bust

Gavin Lapidus, Company Director at eShores, a UK-based travel agent, warned that a traveller’s name on a passport must match the name on their booking. This can be an issue for shortened or nicknames, name changes, including for those who are married, and any spelling mistakes.

If the name on their booking does not match the passport, holidaymakers could “be denied boarding, experience delays at security or check‑in, or be charged a fee to correct the name”, Gavin exclusively told the Mirror. “Airline policies vary, so it’s important to triple‑check name details before booking.”

The travel expert further advised: “Travellers should never use shortened names, nicknames, or aliases when booking flights. For example, booking under ‘Bob’ instead of ‘Robert’ can result in being denied boarding if it doesn’t match the passport exactly. Always use your full legal name as it appears on your passport to avoid delays or additional fees.”

Gavin also warned about the cost of correcting a spelling mistake. “Minor spelling errors can sometimes be corrected, often for a fee. However, full name changes are usually not allowed,” he explained.

“If you spot an error, contact your airline as soon as possible, as acting quickly improves your chances of having it fixed. Be prepared to show valid identification and expect potential charges.”

For easyJet passengers, they can amend their title or correct spelling mistakes via the airline’s website or mobile app free of charge. However, if anyone needs to change the name on the flight booking, easyJet will charge £60 per passenger per flight when amended online, or £65 with the customer service team.

Meanwhile, Ryanair will charge £115 per passenger for a name change when made online, or £160 through an agent. For Jet2, if a name change is made 15 days before the departure date, it will cost £50, but 14 days or less will set a passenger back £150.

For Brits who are married but have not yet changed their maiden name on their passport, Gavin further advised: “If a traveller has recently married, the name on the booking must still match the name shown on the passport. There is no legal obligation to change your surname immediately after marriage.

“If your passport is still in your maiden name, you can continue to travel using it until it expires, as long as your flight booking is made in the same name. You can update your passport at any time using your marriage certificate.”

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