Customer service

This seaside spot has been crowned the best fish and chip restaurant in the UK at the 2026 National Fish and Chip Awards, beating over 10,500 chippy operators nationwide

Fish and chips remain a beloved staple in British homes as the ultimate dining-out indulgence, and Yorkshire has now been confirmed as home to the finest establishment serving this classic dish across the entire nation.

This highly-rated Whitby restaurant has just been crowned the best fish and chip restaurant in the UK at the 2026 National Fish and Chip Awards, and based on customer feedback, the accolade is thoroughly deserved.

Competing against more than 10,500 chippy operators eligible for the competition, Trenchers of Whitby’s triumph in the ‘restaurant of the year’ category represents a remarkable accomplishment.

Shortlisted establishments must demonstrate ‘extensive product knowledge, sustainable business practices, employer integrity, first-rate customer service’ alongside exceptional skill in preparing the most delicious fish and chips.

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The Trenchers on New Quay Road uses the “traditional method of beef dripping” for frying to guarantee they’re delivering the “best possible product”, according to its website.

These deliberate cooking techniques have propelled the establishment above its fierce rivals. Yet the offerings for genuine food enthusiasts extend far beyond your standard fish and chips, though that naturally remains the restaurant’s cornerstone.

Menu choices feature seafood salads, crab, lobster, fresh fish alongside homemade pies and lasagnes, Whitby scampi, plus numerous vegetarian alternatives.

A recent guest shared their thoughts on TripAdvisor, stating: “Friendly service, nice atmosphere, incredible food and prices. Eaten here many times over the past few visits to Whitby and have never been disappointed. Absolutely recommend.”

Another diner described the “gravy is out of this world”. They added: “We travelled to Whitby for a weekend away. We popped into Trenchers Friday night, we were seated in a booth, and the drinks arrived promptly once ordered… The butcher’s gravy was absolutely delicious, and we would return just for the gravy.”

Located within walking distance of Whitby Beach, merely a 12-minute walk away, the eatery is positioned in the town centre, attracting visitors throughout the year. However, this doesn’t diminish their dedication to the art of preparing fish, as they continue to expand their modest empire.

Trenchers has established a sister venue, Tide by Trenchers, on Bridge Street in Whitby, which is scheduled to reopen in March 2026. It promises to “bring over four decades of award-winning tradition to Bridge Street”, offering seafood and additional meat options.

A somewhat newer and more upmarket alternative to the traditional fish and chip shop, one patron described Tide’s cuisine as “heaven on a plate”.

They added: “Wonderful. We had the special lobster dinner last Thursday of the month – would highly recommend, absolutely lush! Great wine selection, loved the Sauvignon Blanc.”

Claiming the top spot at the National Fish and Chip Awards 2026 was The Scrap Box in York, which scooped the coveted first place prize.

The shop’s two co-owners and brothers, Aman and Gavin Dhesi, are absolutely thrilled with their remarkable achievement. Following their victory, Gavin said: “There are so many outstanding fish and chip shops across the UK and countless awards, but this is the one every chippy dreams of, the ‘Oscars’ of our industry!”.

“With the most rigorous judging and the highest calibre of past winners, it’s a true honour to be recognised at this level. To represent the very best of fish and chips for the year ahead is both humbling and hugely meaningful to our team and a testament to the craft, care, and consistency we put into every portion of fish and chips.”

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With thousands of people either stranded or diverted across the Middle East following the attacks on Iran, one travel expert has shared the advice you need to know

Thousands of travellers are either stuck or have had their plans thrown into disarray across the Middle East following Israel and the US’s strike on Iran. The missile strikes have triggered widespread disruption throughout the UAE and the broader Middle East region, leaving thousands of holidaymakers facing an anxious wait.

Flight cancellations have swept through major Gulf aviation hubs as well as Cyprus in what experts are calling the most severe travel turmoil since the Covid-19 pandemic.

Chris Harrington, Managing Director at hoppa, has outlined the top four things travellers need to understand if their flight gets axed, including your passenger rights and what compensation you might be owed.

The initial step when you spot that dreaded red ‘cancelled’ notice appearing on the departures board is to get in touch with your airline.

If you’re already inside the airport terminal, make your way to the customer service desk. However, if you turn the corner and discover a mammoth queue of passengers already assembled there, Chris has an alternative approach, reports the Express.

He advised: “Try using the airline’s app if they have one or ring the customer service team to find out about the next steps.”

Once you’ve managed to locate a staff member to speak with, it’s time to explore what options are on the table.

“In most cases, the airline will have to make an alternative plan for you. When you manage to speak to a member of staff, see if they can rebook you on a later flight.

“You may also want to consider opting for an alternative route or flying to another airport close to your final destination. It’s important to understand that the airline can book you a flight through a different provider, so make them aware of this.”

It’s vital to ensure you’ve got insurance sorted for any overseas trip. This will safeguard you against cancellations or other complications.

Chris explained: “If your flight has been cancelled, check your travel insurance documents as some policies will cover the cost of hotels, airport transfers, alternative flights, and food. It’s also worthwhile enquiring with your airline about vouchers for cancelled flights, as many offer them for passengers to find accommodation and cover the cost of food.”

Chris’s final piece of advice is to ensure you’re fully aware of your passenger rights.

He stated: “If the flight cancellation is due to the actions of the airline, then it’s likely you’ll be entitled to compensation. As stated by ABTA, if an airline cancels your flight in less than 14 days before you’re due to depart, then you’ll be entitled to compensation based on the length of your journey.

“However, in this case, because the cancellation is caused by extraordinary circumstances outside of the airline’s control, compensation is unlikely to apply. In these cases, passengers are still entitled to a refund or rebooking, as well as care and assistance such as meals and, if necessary, overnight accommodation.”

Brothers Aman and Gavin Dhesi’s fish and chip shop has been crowned the UK’s best takeaway at the National Fish & Chip Awards 2026, beating hundreds of chippies across the country

When the two brothers first opened their fish and chip shop, their ambition was to become ‘everyone’s local’ — and now they’re celebrated not just in their hometown, but across the entire country as the very best.

In what the industry hails as the ‘Oscars’ of the seafood world, this modest chip shop in York claimed top honours at The National Fish & Chip Awards 2026. The Scrap Box was crowned the best fish and chip takeaway in the UK — a title the owners are taking in their stride.

To even be considered for the prestigious awards, those shortlisted must demonstrate ‘extensive product knowledge, sustainable business practices, employer integrity, first-rate customer service’ and, naturally, an exceptional talent for cooking mouth-watering fish and chips.

What’s impossible to overlook is that both winners, including The Scrap Box, along with four out of six commended establishments, are all rooted in Yorkshire — cementing the county’s status as the undisputed home of the great British chippy.

The takeaway’s owners, brothers Aman and Gavin Dhesi, stumbled upon the site — formerly a toilet block beside a layby — and immediately saw its potential.

Their vision was to create a chippy that would serve the villages surrounding York and Pocklington, as well as hungry travellers passing through on their way to the seaside.

The two co-owners of the establishment, who are also siblings, are absolutely thrilled with their accomplishment. Gavin said: “There are so many outstanding fish and chip shops across the UK and countless awards, but this is the one every chippy dreams of, the ‘Oscars’ of our industry!”.

Save on the best holiday cottages in Yorkshire

This article contains affiliate links, we will receive a commission on any sales we generate from it. Learn more

From £31 per night

Sykes Cottages

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Famous for its dramatic landscapes, historic cities, hearty food, and rich cultural heritage Yorkshire is just waiting to be explored. Sykes Cottages has a large number of properties to choose from with prices from £31 per night.

“With the most rigorous judging and the highest calibre of past winners, it’s a true honour to be recognised at this level. To represent the very best of fish and chips for the year ahead is both humbling and hugely meaningful to our team and a testament to the craft, care, and consistency we put into every portion of fish and chips.”

The chippy, located at Trunk Road Services on Hull Road in Dunnington, maintains a strong commitment to sustainability regarding the fish they serve.

Their website reveals the brothers made the business Marine Stewardship Council (MSC) certified back in 2024, enabling them to trace every piece of cod and haddock they serve right back to where it came from.

The roadside eatery has accumulated more than 200 glowing TripAdvisor reviews, with numerous satisfied customers sharing their experiences.

One recent visitor said: “I’m always wary of places that say ‘award-winning’ and never say what award they won!” However, here the accolades are prominently showcased for everyone to see.

“Attracted by the great exterior mural as we passed by, we promised ourselves to come back later. A lovely, fresh-looking interior, clean. The young chap who served us was extremely pleasant. Top-notch haddock and chips – freshly cooked and not greasy at all. We eat loads of fish and chips and could tell these were excellent.”

Their eye-catching mural is impossible to miss for people driving past, featuring a striking image of a fish gliding through water, set against the city’s distinctive skyline. While it certainly entices people through the door, it’s the delicious food that ensures customers return again and again.

Other contenders in the category included The Fish Works in Largs, Scotland, which secured second spot. Rounding out the top three was another Yorkshire chippy, Shaw’s Fish & Chips of Dodworth, situated in Barnsley.

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The National Fish & Chip Awards 2026 has announced the best places to buy fish and chips in the UK – and four out of the six commended are based in the same region

The ‘Oscars’ of the seafood industry have arrived, revealing precisely where Brits should be heading for their fish and chips.

The National Fish & Chip Awards 2026 celebrated the leading names within the food sector, crowning the champions for both Restaurant and Takeaway of the Year.

The ceremony also recognised the runners-up, exceptional establishments in their own right, having battled against the 10,500+ chippy operators eligible to enter the competition.

Shortlisted candidates, to be considered credible contenders, must demonstrate ‘extensive product knowledge, sustainable business practices, employer integrity, first-rate customer service’ and, naturally, mastery in preparing mouth-watering fish and chips.

What’s particularly striking is that both winners, plus four of the six total commended establishments, are all in Yorkshire – arguably cementing its status as the true home of the British chippy.

Fish and Chip Takeaway of the Year

Claiming the top spot for the nation’s finest takeaway for traditional fish and chips was The Scrap Box in York.

The business was established with ambitions to serve all the villages scattered between York and Pocklington, whilst also catering to visitors heading towards the campsites and coastal areas along the route.

The two co-owners of the establishment, brothers Aman and Gavin Dhesi, are delighted with their accomplishment.

Gavin said: “There are so many outstanding fish and chip shops across the UK and countless awards, but this is the one every chippy dreams of, the ‘Oscars’ of our industry!”.

“With the most rigorous judging and the highest calibre of past winners, it’s a true honour to be recognised at this level.

“To represent the very best of fish and chips for the year ahead is both humbling and hugely meaningful to our team and a testament to the craft, care, and consistency we put into every portion of fish and chips.”

Fish and Chip Restaurant of the Year

Taking the top spot for 2026 as the nation’s finest fish and chip restaurant was Trenchers of Whitby in Whitby, Yorkshire.

Originally opened in 1980, this eatery is far from being a newcomer and has firmly established itself within the industry over the years, perfecting the art of delicious seafood.

Their website explains: “At Trenchers New Quay Road, we fry using the traditional method of beef dripping to ensure the best possible product for our customers.

“With options including seafood salads, crab, lobster, fresh fish, homemade pies and lasagnes, Whitby scampi, vegetarian options and a dedicated children’s menu, there truly is something for everyone.”

Among the runners-up are several exceptional chippies and eateries also carving out reputations within the sector, and remarkably, many of the winners hail from Yorkshire.

Taking second spot for the finest fish and chip takeaway was The Fish Works, located in Largs, Scotland, with Shaws Fish & Chips of Dodworth in Barnsley, Yorkshire, claiming third position.

Meanwhile, in the battle for restaurant of the year honours, second place went to the highly-regarded Noah’s in Bristol. Third place was secured by Whitby’s Restaurant & Take Away in – you’ve guessed it – Yorkshire, more precisely in Rotherham.

Andrew Crook, president of the National Federation of Fish Friers, who sat on this year’s judging panel, said: “It’s been clear from the start that those competing came with serious agendas to elevate industry best practice like never before, and we are so proud to say these are the winners!”.

He added: “Fish and chip businesses are the backbone of the takeaway space; the heritage is like no other, and our winners represent tradition and the future to the highest degree.”

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