Cruise ships

P&O Cruises urges all passengers with trips booked to bring proof or risk being ‘denied boarding’ at their own expense

P&O Cruises says all passengers must bring a particular item with them or risk being ‘denied boarding’. The popular cruise operator states that packing the item is compulsory for all guests who wish to sail on the ship, or their holiday could be ruined if they fail to do so.

P&O Cruises is among the largest and most popular cruise operators in the UK, and as the peak travel season approaches, many people will have trips booked. The vessels are designed specifically for the British market and depart year-round directly from Southampton.

P&O Cruises operates a fleet of seven ships, divided into family-friendly vessels such as Arvia, Iona, Britannia, Azura and Ventura, and adult-only ships such as Arcadia and Aurora, reports the Liverpool Echo. Irrespective of which vessel people embark upon, all guests must bring a crucial item with them. Should customers fail to present the item, P&O Cruises warns: “Unfortunately, you will be denied boarding”.

On the P&O Cruises website, the cruise operator clarifies what passengers need to pack and explains the rationale. A statement reads: “We’re delighted that you’ve chosen to set sail with us, and we cannot wait to welcome you on board. Before we get there, it is mandatory for all guests to have suitable cruise travel insurance cover in order to sail with us.”

It adds: “It is your responsibility to ensure you have appropriate cover in place for the duration of your holiday. Unfortunately, you will be denied boarding, at your own expense, if you’re unable to confirm you have arranged insurance.

“You may be asked for proof of your cruise travel insurance. So, please be sure to bring either a printed or digital copy of your insurance documentation that confirms cover for the named travellers over the dates of travel.”

Outlining the main reason why travel insurance is crucial to arrange before setting sail, P&O Cruises stated: “For many significant purchases in your life, insurance is essential. And holidays are no different.

“Travel insurance ensures you can relax and enjoy your holiday with peace of mind that you’re covered in the event something should go wrong. This includes unforeseen incidents before your holiday, while travelling or while you’re away.”

P&O Cruises provides a checklist for selecting the appropriate level of cruise insurance protection. It includes:

• Ensure your insurance covers a cruise holiday
• Covers the full length of the trip
• Includes all destinations – choose worldwide cover if unsure
• Includes medical and repatriation cover of £2 million minimum
• You’ll need to declare any pre-existing medical conditions
• We would also recommend that you have adequate cancellation cover to cover the cost of your trip

I’ve got travel insurance already. Do I need cruise insurance?

P&O Cruises states: “You will need to look into the level of cover your travel insurance provides. Some bank accounts include travel insurance but the policies often offer limited amounts of cover.

“Standard travel insurance is generally meant for a land-based holiday and as such, won’t cover many of the elements of a cruise holiday. A cruise holiday requires more specialist cover, for example if there was a need to be medically evacuated at sea. The most important thing is to make sure you’ve told your insurer you are going on a cruise holiday.”

What happens if I don’t declare pre-existing medical conditions?

P&O Cruises warns: “You run the risk of not being fully covered and having to pay for medical treatment which can be extremely costly. Emergency medical treatment can even be refused if you do not have the correct insurance, this includes failing to declare pre-existing conditions.”

If I cancel my holiday, will I get my money back?

P&O Cruises states: “If you cancel your holiday, the cancellation policy in our Booking Conditions applies. If you are cancelling due to a medical reason and you have declared the medical condition, your insurer should refund any monies paid less the relevant policy excess.”

The ferry operator issued an important reminder for any passengers with bookings

DFDS has issued an important reminder to passengers travelling on its ferry services. Ahead of summer, many families are looking forward to their holidays and getting everything ready for their trips. For those making ferry crossings, the operator has issued a message about ‘travel documents’ to help ensure journeys are as smooth as possible.

Posting on social media, DFDS outlined advice for customers in a post on X. In the message, @DFDSLiveUpdates shared port information for passengers. It read: “Please have all travel documents and passports to hand and open at the photo page before arriving at booths.”

In the post, DFDS explained: “Keep your passports, booking confirmations, and any necessary ID easily accessible for check-in and border control.” As such, the guidance could be helpful to any customers with upcoming bookings.

As customers will know, they need to keep a record of their confirmation. They will also want to pack their luggage accordingly, ensuring they can easily access any documents they will need when travelling.

Passengers can find more information about the check-in and boarding process on the ferry operator’s website. The boarding advice states: “All passengers must present relevant documents upon arrival to the terminal for check-in.

“These may include a valid passport, booking confirmation, documents for vehicle or pet travel, and/or other required documents, depending on the rules and regulations of country you are travelling to. Routine security checks of passengers, luggage and vehicles are carried out in all ports before you board the ship.”

DFDS also shares border control updates, including guidance on the UK eVisa and ETA. The website explains: “Travel requirements to the UK are changing.

“The UK is transitioning from physical immigration documents, such as biometric residence permits (BRPs), passports containing visa vignette stickers and ink stamps, or biometric residence cards (BRCs), to eVisas.

“If you hold a UK visa and use a physical immigration document to prove your rights, take action now by creating a UK Visas and Immigration account to access your eVisa: www.gov.uk/eVisa.

“If you already have an eVisa, ensure your travel information is up to date by notifying the UK Government about the passport you intend to use if it is not already linked to your eVisa account: www.gov.uk/update-uk-visas-immigration-account-details.

“Those who are visa-exempt for short visits to the UK, i.e. visits of up to six months, will still need to obtain an Electronic Travel Authorisation (ETA), which is digital permission to travel.”

Several cruise lines have introduced new passenger rules in 2026 – and if these are broken, passengers could be fined, removed or even handed a lifetime ban from the ship

Several cruise companies have introduced a raft of new rules in 2026 to ensure the safety of passengers travelling on board — but those who break them could find themselves thrown off the ship. As technology continues to advance and people snap up the latest gadgets, cruise operators are keeping their policies up to date to safeguard holidaymakers and protect their privacy while travelling at sea.

There is a comprehensive list of regulations that passengers must adhere to when sailing with cruise operators including Disney, Virgin, P&O and Fred. Olsen. Should any of these rules be breached, travellers could face a formal warning, a financial penalty, or even be removed from the vessel and handed a lifetime ban.

Don and Heidi, a couple who have clocked up 100 cruises between them, regularly share updates and handy tips on TikTok, and have been keeping a close watch on shifting cruise policies over recent months.

Don said: “Cruise lines are instituting new policies and in 2026, these behaviours will get you fined, banned, or removed from the ship entirely.

“One, recording other passengers without their consent using technology like Meta Glasses is a serious violation of privacy policies and fellow cruisers are reporting it.

“Two, flying a drone from the ship is banned on nearly every cruise line. Get caught launching one and you’ll be escorted off at the next port.

“Three, fights on cruise ships are all over the news and lines are done looking the other way. Passengers involved in physical altercations are now being banned from certain cruise lines for life.”

The couple behind the video also used the chance to explain what happens when passengers break three longstanding cruise ship regulations – smoking violations, missing the muster drill, and attempting to smuggle prohibited items aboard.

Don said: “Four, getting caught with prohibited items in checked luggage and you get escorted to a security meeting. Try to bring something more serious on board and you could be handed over to authorities at the next port.

“Five, this isn’t optional. It’s international maritime law. Skip the muster drill and crew will track you down to complete it. Refuse entirely and you’ll be removed from the ship before a set sail.

“Six, lighting up on your balcony, in your cabin, or anywhere else outside the designated smoking areas can get you fined and repeat violations can get you escorted off the ship.

“This includes vaping. Don’t forget to share this one with your cruise mates for your next sailing.”

We boarded the P&O Cruises sailing around Canary Islands and Madeira with a previous cruise experience in mind – but P&O Cruises offered a completely unexpected holiday

‘I get seasick when I am on a rowing boat’.

Those 10 words from my friend Paul filled me with dread as we prepared for our first ever cruise together. He was a cruise virgin having always avoided a holiday on board a ship due to seasick fears and the idea of not being in one place for very long.

My last cruise was 25 years plus ago so we were definitely newbies as we boarded P&O’s Azura in the Port of Santa Cruz following a chartered flight from Gatwick to Tenerife. But we had decided to take the leap of faith in a bid to soak up some winter sunshine, relax and explore the Canary Islands and Madeira.

This kicked off with a trip to Tenerife’s Mount Teide where we were immediately hit by the contrast of winter underfoot and the sunshine hitting our skin. Following a bumpy and exhilarating cable car journey towards the summit of the 3,715 metre high volcano we emerged onto the crisp snow that crunched under every step.

Just minutes earlier we had been at the bottom among ashen, molten rock on a lunar landscape more at home on Mars or the Moon. Our guide explained that they had experienced more rain and snow than in many many a year, but this just added to the breath-taking scenery.

However each destination offers something different with a whole host of excursions available. Regular cruisers told us the excursions and the entertainment on sea days are what sets this cruise apart and we really could not disagree.

Our other excursions on Gran Canaria and then Lanzarote continued the theme of feeling like you are stepping off the boat onto another planet. We visited Timanfaya National Park on Lanzarote where a 40-minute bus tour takes you through lunar landscape shaped by eruptions towards the park’s Islote de Hilario where geothermal demonstrations wow the crowds of tourists and chickens are cooked on BBQs using the volcanic heat. In Gran Canaria we did a two-hour walking guided tour around the edge of a volcano where we again mixed ash, molten rock and thriving greenery before heading to a vineyard to sample local wines and cheeses.

Thankfully the destination days were separated by two sea days which allowed us to recover from exploring the islands and discover everything the Azura had to offer. It is one of the largest cruise liners in the P&O fleet with more than 1500 cabins spread across 14 decks which also include five pools, a gym, a spa, a casino, theatre as well as several restaurants and bars.

It meant there was plenty of opportunity for us to unwind and indulge – and there was not even the smallest of suggestion that Paul was going to be seasick . We spent several hours in the modern and well-equipped gym but it was the spa that was the real special retreat with an adult-only pool, jacuzzi, sauna and plenty of treatments.

The escape from the sun-kissed bustling decks was welcome before the highlight of dining and then on to more exploring – this time trying out the nightlife onboard!

When it came to food, there was an impressive amount of choice, but one must-visit is the sophisticated Epicurean which offers fine dining and makes you feel at home for the black-tie evenings. The dishes are not just beautifully presented but the taste was exceptional and the whole experience felt extremely luxurious.

Other highlights included Sindhu which is a stylish Indian eatery, the Beach House offering Caribbean and Mexican style dishes (which includes the stand-out Fillet steak served on a lava rock), as well as The Oriental featuring a mix of British and global dishes.

It was this variety – not just for dining – but across the whole experience which saw us converted to cruise enthusiasts. There really is something for everyone and something for every budget. You can mix fine dining and extravagant excursions or you can mix the buffet with exploring the islands yourself. You can relax by the pool and bars or head to the spa.

You can work out in the gym and swim or you can soak up the sun on the decks. You can try quizzes, the casino, sports and much more. It seems to be perfect for couples, friends, families, as you truly can make what you want out of the holiday.

In the meantime, I know for sure that I won’t be leaving it another 25 years before I board my next cruise.

Book the holiday

Prices for the Spain, Portugal & Canary Islands cruise (N617) start from £1,299pp, sailing 14-nights on a roundtrip from Southampton on 18 July onboard Ventura, based on two people sharing an inside cabin. Book on pocruises.com.

I went behind the scenes on a Marella cruise and ended up getting a sneak peek at some of the rooms that the passengers usually don’t get to see

Cruises are made to feel effortless – from island-hopping, flowing cocktails to all-inclusive dining. But behind the scenes, an army of staff are working around the clock to keep things powered to the highest of stands.

For my first Caribbean cruise on board the Marella Discovery, I was given access to areas passengers don’t normally see. After getting to grips with the 11-deck vessel – home to nine restaurants, six bars and everything from mini golf, an escape room and a climbing wall to keep you entertained, it was time to see the ship from a new angle.

Here’s everything I learned…

Where the magic happens

Only a handful usually get to see the command centre of any ship; the bridge. Here, the Captain and his crew navigate these huge vessels from ‘parking’ in tight corners at the docks, to steering the course when out in the middle of the ocean. The view from the bridge was unlike anything I’d seen before, and quite impressive. We watched how the crew navigated as our ship docked among huge superyachts owned by millionaire (just to add that extra bit of pressure).

Your air con affects the speed of the ship

Next, I head into the engine room where a team operates the smooth running of five engines, two massive propulsion motors and multiple air-conditioning systems – working 24 hours a day. Modern cruise ships like the Marella Discovery distribute power to meet the demand. That means lighting, kitchens and even your cabin’s air con will play a role. “If we were in Alaska in the middle of the night, with no air con running, we could reach 24 knots,” one crew member explained. “But during the day, when everything’s in use, it drops to around 22.” At full speed, the ship burns around 8,000 litres of fuel an hour. Efficiency is key.

It all comes out in the wash

In the laundry room, staff wash around 1000 towels a day with industrial machines and steam presses. It’s not just the passengers who are catered for. In these rooms tucked out of sight, the crew’s immaculately white uniforms are maintained. Since that’s a lot of similar looking clothing, every item is labelled with a unique number to make sure they go back to the right person.

The show must go on

As a theatre fan, I couldn’t wait to get up on the stage of the Broadway Show Lounge – from a view not many get to see. Behind the curtain, the performers do more than just sing and dance. I learned that they handle their own props, do their own hair and make-up, and of course all of the warm-ups they undergo. In the dressing room, wigs, hairspray and hairpins fill every space, but among the seeming chaos there’s a strong camaraderie. After working with each other for three months at sea at a time, it’s clear the performers are like family.

The motion in the ocean might be in your head

Unlike the seasoned sailor, I admit that being a cruise-newbie means I feel the ship moving especially at night. However, according to the crew, the tilting is far less dramatic than I was expecting. Thanks to stabilisers, the ship can only ever move to a maximum of one degree either side. “We keep your soup in your bowl and your drinks in your glasses,” one jokes.

The most eaten food on board? It’s not what you’d expect

I got a chance to see the ship’s galley – the central multi-floor hub of the ship where thousands of meals are prepared every single day. A team of 101 chefs work around the clock to fuel up 1800 passengers and 700 crew members every single day. The head chef shows me what is known as ”the manual’, a list of detailed recipes for every single food item on the menu – ensuring the exact same meal can be recreated anywhere in the TUI fleet. Around 3,600 meals are served at lunch and dinner, but breakfast is the real peak with passengers get through a staggering 7000 dishes a day. The most popular food on board? Eggs. Around 2,300 are served up at breakfast alone – that’s a lot of omelettes.

The customer service is down to a tea

It’s not just the big systems that are carefully thought out on Marella. As an avid Yorkshire tea drinker, I was thrilled to see the boat was well stocked even in the Caribbean. One crew member told me it’s something that was introduced after passenger feedback and quickly became a staple.

Book the holiday

Marella Cruises offers a seven-night Tropical Isles round trip from La Romana, Dominican Republic on Marella Discovery from £1573 per person. Price based on two adults sharing a Deck 2/3 inside cabin on an all-inclusive basis. Includes flights from London Gatwick, 20kg of luggage per person, transfers, tips, and service charges. Find out more at tui.co.uk/cruise.

If you’re planning a cruise holiday this summer, it’s crucial to know the prohibited items list – and one travel expert has shared five things that could be confiscated

Summer is just around the corner, and millions of Britons are busy planning their getaways. Cruises are a wonderful way to explore the world – but if you’re setting sail, it’s vital to know precisely what you can and cannot bring on board.

Packing can be a stressful experience – but knowing what’s permitted and what isn’t puts you one step ahead. Will Sarson, a travel expert with cruise operator Riviera Travel, has revealed the five items you cannot bring aboard a cruise to make your trip that bit smoother, reports the Express.

He said: “When packing for a cruise holiday, it’s important to do your research to understand the list of prohibited items. This can help better planning while packing and help avoid disappointment when items are confiscated.”

His first item to leave behind is alcohol. While not outright banned, many cruise companies have restrictions to prevent passengers bringing their own supply. He said: “Often, travellers are restricted to just a single bottle of wine or champagne – with potential corkage fees for drinking in public spaces.

“With so much alcohol available on board, we recommend leaving the bottles at home to avoid further costs and instead making use of the available liquor found throughout the ship and at varying ports across the world.” His second item to leave at home is your clothes steamer or iron.

Will explained: “Many cruise liners do not allow irons or steamers onboard as they pose a fire hazard. This is an item that constantly catches people out, with travellers forced to part ways with their iron or steamer.

“To avoid disappointment, it’s best to leave these items at home. Many ocean and river cruises have irons or steamers onboard that can be borrowed by guests during their stay.”

Similarly, candles and incense are prohibited owing to the fire risk they present. Cruise personnel will seize these straight away – so it’s advisable to leave them behind.

If you’re fond of your CBD oil, you’re in good company – it’s an extremely popular wellness product for assistance with muscle pain and mental health, but due to its varying legality worldwide, it’s forbidden on cruises. Will stated: “While the product is 100% legal for sale and tender throughout the UK, this is not the case in certain cruise ship stop-off destinations. As a result, the substance is not allowed on board the ship.

His final recommendation may seem entirely self-explanatory, but according to Will, a lot of people don’t realise their pets cannot come with them on their cruise.

He said: ” You’d be surprised at how many people try to gain access to their cruise alongside pets. Domestic animals are typically not allowed on cruises due to the allergy risk and general health and safety aspects that come with allowing cats or dogs on board.”

His final suggestion may appear completely obvious, but according to Will, many people don’t realise their pets cannot accompany them on their cruise.

He stated: “You’d be surprised at how many people try to gain access to their cruise alongside pets. Domestic animals are typically not allowed on cruises due to the allergy risk and general health and safety aspects that come with allowing cats or dogs on board.

“However, animals such as guide dogs are granted access due to the medical assistance they provide. If you’re a pet owner with a cruise holiday booking, it’s best to seek arrangements for your animals, as they generally won’t be allowed to join you on board.”