confusing

A 15-YEAR-OLD girl was stranded in Rome and missed six weeks of school because of confusing new passport rules.

The new dual nationality rules meant that she was unable to return home for over a month.

The British girl had been visiting her grandmother in Italy in April of this year.

When it was time to return home, she was turned away at the airport because she didn’t have a valid British passport.

The new passport rules that came into play in February mean that British nationals have to carry a valid British passport to return to the UK – they can no longer use their foreign passport.

An alternative is to have a “certificate of entitlement” costing £589.

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Rowan Somerville, the father of the 15-year-old stranded in Rome, sought help from the Home Office and the Foreign Office.

But he told The Guardian: “The embassy, the Home Office and the Foreign Office bounced us from one to another.

“They are playing with people’s lives, a child’s education. It is loathsome.”

Rowan Somerville said that the Home Office couldn’t give his daughter a temporary passport because she didn’t have a British passport in the first place.

The girl’s school and local MP Joe Powell contacted the Home Office and the FCDO who eventually issued an emergency travel document.

Joe Powell said that “changes to Home Office rules resulted in her being stuck in Rome and missing six weeks of school.”

Joe Powell added: “Thankfully, we were able to help and she’s now at home and back in school, but unfortunately this was not an isolated case.”

A Home Office spokesperson told Sun Travel: “This individual was granted an Emergency Travel Document in May, enabling them to return to the UK.

“We also remained in contact regarding a passport application, and once the required information was received and checks were concluded, a passport was issued within eight days.

“Since 25 February 2026, all dual British citizens have needed to present either a valid British passport or Certificate of Entitlement when travelling to the UK.

“Without one, carriers cannot verify British citizenship, which may lead to delays or refused boarding.” were concluded, a passport was issued within eight days.”

There are thought to be as many as 1.2million people who can no longer use their foreign passport to enter the country.

Despite the rules being outlined on the Gov.uk website, they are continuing to catch people out.

In another case, a woman who has lived in the UK for 28 years, but had been staying in Copenhagen attempted to return to the UK with her six-week- old and 23-month-old for a friend’s wedding.

But the family was refused boarding because her two children only had Danish passports which meant they didn’t have valid travel documents for returning to the UK.

NEW passport rules that came into force earlier this year are STILL catching people out, with one mum recently left stranded abroad.

Brits who are dual national passport holders – thought to be as many as 1.2million – can no longer use their foreign passport to enter the country.

Since February 25, the change in rules meant that anyone with dual nationality has to use a valid British passport when arriving into the UK.

Anyone without this must instead have a certificate of entitlement, which costs £589.

Passengers trying to enter the country by plane, ferry or train without either of these risks being banned from travelling.

One British woman was recently caught out when she was trying to travel from Copenhagen to Manchester with her two children, only to be stopped from boarding her flight.

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Colette Bjorn-Alderson, who has lived in the UK for 28 years, had been in the Danish country since April, but was returning to the UK with her six-week old and 23-month old for a friend’s wedding.

However, her two children only had Danish passports which meant they didn’t have valid travel documents for returning to the UK.

She told The Times that she felt “unwelcome in my own country” after being turned away from the flight.

Colette sent photocopies of her documents to the Home Office – but ultimately the decision was made that the family could not fly.

Not only has she been left £1,000 out of pocket, she said the only way to get UK passports for them while in Denmark can take up to three months, while the certificates take eight weeks.

She added: “It was a nightmare. I’ve cried a lot.”

Others have been caught out too. In June a dad-of-two, Kyle Harris, was refused boarding onto his booked flight from Kefalonia in Greece to the UK.

He only had an American passport with him at the time.

Another holidaymaker with dual nationality was refused to board a plane home after a trip to Amsterdam after having the incorrect documents.

The new rules are in line with the electronic travel authorisation (ETA), which also launched on the same day.

Any non-British national must now pay for the £16 ETA to enter the country.

Lasting up to six months, it is a requirement for people who are from destinations such as Europe, the US and Australia.

Anyone who is a dual national cannot apply for an ETA under the new rules.

ANOTHER Brit was banned from boarding his flight home due to confusing passport rules recently introduced.

Dad-of-two, Kyle Harris, was refused boarding onto his booked Jet2 flight from Kefalonia in Greece back to the UK due to only having an American passport.

The 39-year-old had been on holiday with his wife and two sons and was unaware that new passport rules impacting dual-national Brits was introduced back in February.

Dual-national Brits used to be able to fly back to the UK on their second passport, which in Kyle’s case is his American passport.

However, now, a UK or Irish passport must be shown at the border or the traveller can get a digital ‘certificate of entitlement’, but this would cost a steep £589.

Ruth – Kyle’s wife – wrote on Facebook: “Imagine being told your husband can’t come home to the UK – despite living there for 39 years, paying 24 years of tax and national insurance, attending nursery, primary and secondary school, raising British children and building his entire life there.

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“That’s exactly what happened to us on Saturday.

The family has had to extend their time away and has reached out to the British consulate in Greece as well as the Foreign Office in London.

Ruth added: “Not once during booking, travel, or check-in were we warned this could happen.

“Nor have we seen any of a large campaign that has apparently taken place to ensure people travelling this way know. This situation needs attention.

“How can a system be rolled out with so little communication that someone who has lived in the UK virtually their entire life suddenly feels unwelcome, forgotten, and forced to prove they belong?

“Right now my husband feels more like a foreigner than a citizen of the country he calls home.”

A Jet2 spokesperson said they were “sorry” for the situation but added: “Our cabin crew acted in accordance with government legislation and sought guidance from the Home Office, as the passenger did not have the correct documentation at the time of travel.

“We advise all customers to check Foreign Office travel requirements before travelling.”

The change comes as new Electronic Travel Authorisation (ETA) has been introduced, which requires all Brits to enter the UK on their British passport.

The change comes as the new Electronic Travel Authorisation (ETA) has been introduced, which is a £20 digital travel permit required from all non-British travellers entering the UK.

Dual-national Brits are not able to apply for one.

He also isn’t the first person to fall victim to the new rules – back in April, 26-year-old Natasha Cochrane De La Rosa was left stuck in Spain after trying to return to the UK without a British passport.

A British-French student was stuck in Madrid for the same reason, as well as an 18-year-old British-Danish student who was banned from her return flight to the UK from Mumbai.