Calder

Simon Calder issues urgent message to all easyJet passengers amid major change

The travel expert has a message to anyone who has booked easyJet flights

Travel expert Simon Calder has issued a message to anyone with flights booked with easyJet. Last week, it was reported that the budget British airline has agreed to be bought by a US investment giant for £5.7billion.

EasyJet announced it had reached an “agreement in principle” with Apollo Global. It comes after a series of approaches by another American giant, Castlelake, which could come back with a counter offer.

It is unclear what the deal, if it happens, would mean for easyJet customers and employees. However, Simon has given his expert verdict on the situation.

Explaining the deal on the Travel Expert with Simon Calder podcast, he said: “easyJet for a fair while was the biggest budget airline in Europe, then Ryanair gradually overtook.

“We are now at the stage where Ryanair is almost twice as big as easyJet but its market capitalisation, in other words what investors think it is worth, is about five or six times easyJet.”

If the deal goes through, Simon explained the best case scenario would be if not much changes.

He said: “That easyJet continues on its trajectory which is one of steady growth and of course, offering great service, incredible safety standards and delivering very good value for the traveller.”

Many passengers are worried about what the potential deal could mean for flights and holidays already booked, especially in the coming weeks as we enter peak summer travel season.

Simon’s co-host Greg Dickinson urged: “Let us stress that if you have a holiday booked with easyJet this summer or a flight with easyJet, it is going ahead as normal.

“These changes are going to take months to get the deal completed, and it will be a year until we start seeing anything different.”

Simon agreed as he said: “I think that is absolutely right, do not fret. I’ve had some people say to me, ‘Is it alright to book with easyJet?’ Well, of course it is.”

The travel expert said that if you have flights booked next year and the potential takeover means the flight won’t run, passengers are entitled to ask the airline to find them an alternative at the airline’s expense.

He added: “It would not be a problem, carry on booking easyJet and the interesting element will be whether it goes through.”

A stock market statement said: “Apollo has followed easyJet for many years and continues to regard it as one of the most attractive businesses in the global aviation sector and a highly differentiated franchise with significant long-term growth potential.”

It added: “Apollo places a high value on people and believes that identifying and retaining key staff within the easyJet Group will be of paramount importance.” It also said other investments by Apollo in airlines had led to it “growing the employee bases”.

EasyJet was founded by entrepreneur Sir Stelios Haji-Ioannou in 1995 to offer low-cost fares in Europe. The first inaugural flights took off in November 1995, flying from Luton to Glasgow and Edinburgh. Sir Stelios and his family still own 15.3% of the airline.

Aarin Chiekrie, equity analyst at Hargreaves Lansdown, said: “EasyJet shareholders are strapping in for an exciting ride as Apollo enters the race to land the orange airline company.

“Apollo’s offer is now the preferred option and the one that easyJet’s management would recommend to shareholders. But the deal’s not off the runway yet, with Apollo having until August 7 to decide whether to make a formal bid. In that time, rival bidder Castlelake could still come to the table with improved terms.”

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Simon Calder warns of ‘nonsense’ step when booking your holiday

The travel expert has urged holidaymakers to avoid falling for the viral tip

Travel expert Simon Calder has branded a viral holiday-booking tip as an “urban myth”. Holidaymakers want to do all they can to save money on their trips, but it can be hard to know the best way to book.

Finding the best price can be tough, as you can book early to snap up a bargain or leave it until the last minute to secure cheap airline seats that haven’t sold out. When looking for flights, prices can also change by the day.

Airlines can use dynamic pricing to raise or lower ticket prices based on demand. Some people have claimed that booking websites can collect information from your browsing history and increase prices because they know you are interested.

It has been suggested to use private or incognito mode and to clear cookies before searching to get the best price. However, expert Simon has given his own verdict on the travel hack, branding it “nonsense”.

On his Travel Expert with Simon Calder podcast, he was asked if using incognito mode works and if it makes bookings cheaper. Simon replied: “Thank goodness for this [question], we have got the chance to get rid of this nonsense absolutely.

“It is an urban myth, and I will of course be delighted to learn if somebody has absolutely got video footage of somebody with a computer with cookies on and cookies without.

“The thought is that ‘oh, we know that Greg is looking for flights, so therefore next time he goes on, we will put the price up to grab all his money’. It doesn’t work like that.”

Simon explained that prices do sometimes change when looking for them because other people have booked onto the same flight.

He said: “We are lucky enough to be living in a very competitive era where airlines are charging whatever they can get away with. If the price has increased since the last time you looked, it’s only because someone like me has come along and booked seats.”

If you already have a holiday booked this summer, Simon previously shared a stark warning to ensure it doesn’t end up “wrecked”. The expert explained that “thousands upon thousands” of travellers have already been caught out and missed their long-awaited breaks.

Brits travelling to EU or Schengen area destinations cannot hold passports that are older than 10 years upon arrival at their holiday destination. The passport must also remain valid for a minimum of three months beyond the date you intend to return home.

Simon appeared on BBC Radio 2 to encourage everyone with holidays booked to check their passports before it’s too late.

He said: “You must remember, if you are going to the EU apart from Ireland, you cannot have a passport older than 10 years on the day you enter. It is the only part of the world that cares about when your passport is issued.

“Everywhere else only cares about the expiry date. Please, if you are going away in June, July, and August, please check that your passport will comply.

“Has it had its 10th birthday on the day you plan to go away, and has it got at least three months left on the date you plan to leave? That way, we can hopefully avoid too many more wrecked holidays.”

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Simon Calder issues urgent warning to holidaying Britons this month

Travel expert Simon Calder has urged anyone with a summer holiday booked to check their passport validity before travelling to the EU

Travel expert Simon Calder has issued a stark warning to anyone planning to head abroad this June, July and August. Countless Britons are eagerly counting down the days to their summer getaways during the peak travel season.

Yet Simon has urged everybody to carry out a crucial check before setting off, in order to avoid “wrecked holidays”. He explained that “thousands upon thousands” of travellers have already been caught out and missed their long-awaited breaks.

He took part in a discussion on BBC Radio 2, where one holidaymaker revealed he had been turned away at the boarding gate before his flight.

James Luton had been due to fly to Portugal last week to celebrate his 50th birthday, but was denied boarding at the airport gate because his passport had been issued more than 10 years ago — despite not having expired.

Britons travelling to EU or Schengen area destinations cannot hold passports that are older than 10 years upon arrival at their holiday destination. The passport must also remain valid for a minimum of three months beyond the date you intend to return home.

Simon appeared on the programme to implore everyone with holidays booked to check their passports before it’s too late. He said: “Unfortunately, he [James] is just one of thousands upon thousands of people who have fallen foul of this.

“As we speak, there will be people who have headed to the airport, and the same thing happened to them. It is just absolutely miserable.”

Simon urged: “You must remember, if you are going to the EU apart from Ireland, you cannot have a passport older than 10 years on the day you enter. It is the only part of the world that cares about when your passport is issued.

“Everywhere else only cares about the expiry date. Please, if you are going away in June, July and August please check that your passport is going to comply.

“Has it had its 10th birthday on the day you plan to go away, and has it got at least three months left on the date you plan to leave? That way, we can hopefully avoid too many more wrecked holidays.”

Prior to 2018, passports could stay valid for up to 10 years and nine months.

This was due to unused months from old passports being transferred to new ones, but this practice was scrapped in 2018.

The issue predominantly impacts those with burgundy passports, since anyone holding a blue passport obtained it in 2020 or afterwards.

It’s still advisable to verify children’s blue passports, as these are usually only valid for five years.

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Simon Calder gives BA and easyJet update after flight cancellations

Travel expert Simon Calder has explained the rights of British Airways and easyJet passengers after numerous flights were cancelled

Travel expert Simon Calder has issued a stark warning to British Airways (BA) and easyJet passengers, telling them they ‘will not be getting any cash’ after thousands found their flights axed over the weekend. Hundreds of services were thrown into chaos following a bout of thunderstorms, with Heathrow and Gatwick bearing the brunt of the disruption.

On Saturday alone, more than 900 inbound and outbound flights were delayed — some by as much as 11 hours — with dozens cancelled outright. South-East England and North-West Europe were among the worst-hit regions.

Travel expert Mr Calder said the chaos had left approximately 40,000 passengers ‘stranded’. He broke down exactly what passengers are entitled to when flights are delayed or cancelled, and precisely what obligations airlines have towards them, reports the Express.

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What are your rights?

Mr Calder said: “It has been a miserable Saturday for 30,000 or more passengers on British Airways to and from London Heathrow and EasyJet in and out of Gatwick. The reason? Thunderstorms in the London area have caused air traffic control restrictions, and as those airports are operating at full stretch, especially on Saturdays in summer, unfortunately there’s no slack in the system, and the biggest airlines at those airports have no option but to cancel flights.”

“BA’s cancelled around 100, including an Airbus superjumbo going to and from Los Angeles. EasyJet has cancelled 82, including some really long ones to Hurghada in Egypt and also Antalya in Turkey.

“Under air passenger rights rules, the airline must get you to your destination as soon as possible, including booking a flight on another airline if necessary. Meanwhile, they have to provide you with hotel accommodation and meals as necessary until they can get you where you need to be. You will not, though, be getting any cash compensation. Good luck, everybody.”

What happened?

Mr Calder continued: “200+ flights cancelled today on British Airways to/from Heathrow and on easyJet to/from Gatwick, with 35,000 passengers stranded.

“Under air passengers’ rights rules, they are entitled to be flown to their destination as soon as possible on any airline, plus meals/hotels as appropriate.

“Dozens more flights cancelled on Sunday to and from Heathrow and Gatwick airports by British Airways and easyJet due to poor weather”.

“(It) follows more than 200 grounded flights on Saturday (and) brings the number of passengers whose flights have been cancelled this weekend to around 40,000.”

In an updated statement on Saturday afternoon, NATS said: “Severe thunderstorms across the south east of England and Europe continue to impact flights, and this is expected to continue for the remainder of today and overnight.

“To ensure the safety of the travelling public, aircraft need to avoid affected areas and be spaced further apart, which limits the number of flights that can operate safely.

“We understand disruption is frustrating, but we’re working closely with airlines and airports to reduce disruption as much as possible.

“Passengers should continue to contact their airline for the latest information on their flight.”

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Simon Calder says Ryanair is ‘best airline in the world’

The travel expert said it had an exceptional safety record

Travel expert Simon Calder has revealed which airline he believes is the best in the world. Speaking on his The Travel Expert podcast on the Daily Telegraph, he said that budget carrier Ryanair deserves the top position.

He pointed to safety, value for money, and the crew as crucial factors behind his choice. The verdict may surprise some, with Ryanair frequently receiving flak for its bare-bones flying experience, its multitude of extras when purchasing a ticket, and its uncompromising enforcement of baggage rules.

It is also unashamedly combative on social media, while CEO Michael O’Leary is renowned for his forthright and commercially-driven views. Nevertheless, it does possess an outstanding safety record and an extensive range of flights at remarkably cheap prices.

This has enabled it to emerge as the largest airline in Europe by scheduled passengers transported annually. Across the globe, it is the biggest airline by international passengers flown.

Justifying his verdict, Mr Calder said: “Ryanair is not just the biggest budget airline in Europe, I think it’s probably the best carrier in the world.”

“The world? !” host Greg Dickinson replied, taken aback. “It’s got the best safety record of any airline, it’s flown 2.2 billion people without any fatal accidents. It’s mostly on time, I found the staff to be uniformly very friendly and hospitable, and best of all is the price,” Mr Calder continued.

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“For my three flights, I paid a grand total of £52, and I didn’t have any paninis.

“I think sometimes, Simon, we will just have to agree to disagree,” Mr Dickinson answered.

In 2025, Ryanair ran more routes than any other airline across the globe, serving 5,400 airports. Italy remains its most sought-after destination with 46 million seats per annum, with Spain close behind at nearly 39 million seats.

The budget carrier has established itself as Italy’s biggest domestic airline, commanding 48 per cent of the market in 2025. London Stansted remains its busiest hub, with Dublin coming in second place.

This year, Ryanair posted an operating profit of €2,374.2m, operating a short-haul fleet of 647 aircraft and carrying 208 million booked passengers.

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Simon Calder travel alert as train passengers told to make a swap urgently

The travel specialist has issued a plea for anyone travelling by train over the coming days

Travel expert Simon Calder has issued a new alert for anyone travelling by rail this week, sharing his latest advice for millions of people across the country as a heatwave hits. His warning comes as train passengers face significant disruptions, with operators across Britain reducing services due to the hot weather this week.

According to the Met Office, temperatures could reach 40C in parts of the UK, with the weather agency issuing a red extreme heat warning. Britain is facing what could be its hottest June since 1976.

Appearing on today’s (June 23) episode of Good Morning Britain, the travel journalist and broadcaster offered a word of warning to viewers. He urged people to change their travel plans this week and, if possible, swap to another date due to the severe heat over the next couple of days.

He said: “My advice to anyone booked to travel by rail over the next few days is, please, if you can, move your journey to the end of the week, then do so. It will be much more comfortable and have a higher degree of actually working as it is supposed to. Otherwise, I’m afraid, just be prepared for delays and disruption.”

The rail industry is preparing for problems that can arise from extreme heat, such as sagging overhead power lines, warped tracks, and fires along the tracks. Travellers are encouraged to leave earlier in the day if they can and to bring a water bottle. Online journey planners may not display accurate schedules until the day of travel due to last-minute cancellations.

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What are my rights if my train is delayed or cancelled due to hot weather?

According to Citizens Advice, if your train is cancelled, you can receive a full refund if you can’t catch the next train or choose not to travel. If you’re delayed and reach your destination over 30 minutes late, you can typically get some money back.

Some train companies may even offer compensation if your train is late by more than 15 minutes. Make sure to keep your train tickets to request a refund. It’s best to file your claim within 28 days, although some train companies may allow a longer period.

For those who travelled with Transport for London (TfL), like on the London Underground, you can check its website to see how much you could receive and the process for claiming.

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What have UK railway lines said about the hot weather affecting services?

Avanti West Coast said it plans to run fewer services than usual between Tuesday and Thursday, and “there’s a risk of further disruption”. The company eased ticket restrictions, enabling passengers to use an earlier service than the one they booked at no extra cost. Those with tickets booked for departures between Tuesday and Thursday are eligible for a full refund if they no longer want to travel.

Chiltern Railways has axed more than half its services over those three days “to ensure the safe operation of the railway”. This affects London Marylebone services to and from Birmingham, Oxford and Aylesbury via Amersham.

The operator said: “We strongly advise you to avoid travelling if possible. Trains are running at greatly reduced levels to ensure everyone’s safety, which means you may experience significant delays and very busy conditions.”

Great Western Railway requested that people use its services only for “essential travel” on Wednesday and Thursday, coinciding with a severe red warning from the Met Office. The company explained that extended high temperatures can impact the equipment on its older regional train fleet, including engines and cooling systems.

It is operating fewer trains than usual between London Paddington and Reading until Friday. This is due to Network Rail not moving certain points—metal pieces that allow trains to switch tracks—on that route to reduce the risk of failures, which are more probable in high heat.

LNER said passengers travelling on Tuesday can board an earlier service, adding “we strongly advise that you do not travel across the LNER route” on Wednesday or Thursday. There is disruption across the Transport for Wales network, including between Pontypridd and Cardiff Bay, and between Coryton and Penarth.

South Western Railway issued an alert stating it will run fewer services than normal between Tuesday and Thursday. Its services in Hampton, south-west London were also affected by flooding on Tuesday morning after heavy rain overnight.

Flooding also caused severe delays on the Elizabeth line between Heathrow airport and London Paddington. Several London Underground lines were suffering from major disruption on Tuesday morning. This included the entire Circle line being suspended because of a signalling failure.

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Simon Calder reveals 5 ‘worst’ destinations for EU border chaos this summer

There has been queues for hours, with some holidaymakers even missing flights

Many Brits are heading to Europe in the coming months for their summer holidays. However, there are major changes to entering European countries this year.

The new EU Entry/Exit System (ESS) was fully implemented on Friday 10, April, with significant travel disruptions happening as a result. Holidaymakers have found themselves in long queues lasting hours as they try to pass through the digital border system.

It has even left some missing their flights and having their holidays in tatters. The EES has replaced manual passport stamping and requires all Brits travelling to the Schengen area to “create a digital record” and register their biometric details, including fingerprints and a photograph.

As delays continue at European airports, there have been mounting worries about how it will affect travel during the summer holidays, which is famously one of the busiest periods to fly.

Travel expert Simon Calder says there has been “a litany” of people stuck in queues at Dover for hours or even missing their flights home due to delays.

He described the system as a “Euro shambles” before being pressed on where in Europe is the worst impacted by the new process. Simon named Milan Malpensa, Lisbon, Paris Charles de Gaulle, Frankfurt and Copenhagen as the airports with the “worst” delays.

Simon said on The Travel Expert podcast: “From what I have experienced, and certainly one of them is Milan Malpensa. The fingerprint stuff took an hour, and I was the first one off the EasyJet plane from Gatwick.

“Then, I went through the other terminal to check out and it took 45 minutes that time but they wanted those fingerprints again, which is absolutely not in the rules.”

He added: “I have heard terrible stories from Lisbon, other places frequently mentioned, Paris Charles de Gaulle and Frankfurt. Both of them are huge hubs where you have got a lot of people flying from various regional airports across the UK into Paris and Frankfurt to connect.

“That’s okay if you are going intercontinental but if you are trying to connect to somewhere in Europe it is awful.”

Simon explained he had a friend travel to Frankfurt last weekend, who experienced 90 minute queues.

A friend was there last weekend and it took 90 mins, connection could be toast. Simon went on to name Copenhagen as also experiencing bad delays.

Co-host Greg Dickinson said: “This was a rare instance where the Foreign Office said you may encounter long queues in or out of the airport.”

Despite the issues, Simon was optimistic about the future of travel this summer. When asked if he thinks there will be more delays this summer, he said: “I would hope we might see a bit less.”

‘Worst’ European airports for ESS delays

  • Milan Malpensa
  • Lisbon Airport, also known as Humberto Delgado Airport
  • Paris Charles de Gaulle
  • Frankfurt Airport
  • Copenhagen Airport

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Simon Calder urges anyone with package holiday booked to do task ‘immediately’

Important message for anyone with a package holiday booked

Travel expert Simon Calder has shared important advice for anyone with a package holiday booked, as people are being urged to act ‘as soon as possible’. His message comes ahead of the peak travel season, and as new research by Citizens Advice has revealed that four million people have faced issues with their package holiday over the last year.

On today’s (June 8) episode of ITV’s Good Morning Britain, TV host Kate Garraway spoke to correspondent Nick Dixon about the findings. He said: “The complaints that we’ve been hearing about were involving all-inclusive holidays, with many saying they just didn’t ultimately match up to the glossy brochures we see online, or indeed at the travel agents.

“Citizens Advice say that they found 33% of holiday-related complaints ultimately were about things like poor quality hotels, bad food, facilities being unavailable as well – 19% down to customer service.” He added: “Things like long waits on the phone, complaints ignored and administration errors, and 25% of complaints ultimately led to stress, anxiety or upset.

“And if your dream holiday does turn into a wee bit of a nightmare, there are steps you can take… Many of us with these kinds of complaints about our holidays end up trying to fight for compensation, which is why it is so important to keep a record of everything just in case to have any chance of getting money back.”

British travel journalist and broadcaster Simon Calder then spoke to viewers, sharing a crucial message for those with a package holiday, especially if they encounter problems during their trip. He urged holidaymakers to act ‘immediately’.

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He said: “If you get to your destination and things aren’t right, maybe there’s a problem with your room, maybe the facilities are simply not as described, then you have to give the travel company immediate notice and allow them the opportunity to sort things out.”

How can I claim compensation for a holiday?

Reporting a problem right away is a legal concept called “mitigating your losses”. If you don’t allow the travel provider to address the room or facilities issue while you’re there, you could really hurt your chances of receiving a full refund or compensation.

Citizens Advice says: “If you’re still on holiday, tell the company or travel agent about the problem as soon as possible. You might be able to get it sorted quicker – like if there’s a problem with the room. If you don’t say anything until you get home, you might get less compensation or none at all.”

The person you need to contact depends on how you arranged your holiday. If you went for a package holiday, reach out to the customer service team of the tour operator you chose.

However, if you organised it yourself or set up a linked travel arrangement, you should contact the accommodation or service provider directly, such as the hotel or the company offering excursions. Make sure you include:

  • your booking reference
  • clear details of what went wrong
  • copies any evidence you have – like photos
  • copies of receipts
  • how much compensation you want

Citizens Advice adds: “It’s a good idea to send the letter by registered post and keep a copy, so you have proof that the holiday company received it. You can also email them – some of them have online forms. Keep a copy of what you send. If the company makes you an offer that you think is too low, you can ask for more. They might come back to you with a higher offer.”

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Simon Calder issues urgent warning to anyone going on holiday in June, July and August

The travel expert says ‘thousands upon thousands’ of Brits have had their holidays ruined

Travel expert Simon Calder has issued a stark message to anyone who is going abroad in June, July and August. Many Brits are counting down to their summer holidays and the peak travel season.

However, Simon has urged everyone to do a vital check before travelling to avoid “wrecked holidays”. Simon explained that “thousands upon thousands” of people have already been caught out and missed their booked holidays.

He took part in a discussion on BBC Radio 2, where a holidaymaker explained that he had been turned away from his flight at the boarding gate.

James Luton was due to fly to Portugal last week for his 50th birthday but was denied boarding at the airport gate because his passport was issued more than 10 years ago, even though it was not expired.

Brits heading to the EU or Schengen areas cannot have passports older than 10 years when they arrive at their holiday destination. It must also be valid for at least three months after the day you plan to return home.

Simon appeared on the show to urge everyone with holidays booked to check their passports before it is too late. He said: “Unfortunately, he [James] is just one of thousands upon thousands of people who have fallen foul of this.

“As we speak, there will be people who have headed to the airport, and the same thing happened to them. It is just absolutely miserable.”

Simon urged: “You must remember, if you are going to the EU apart from Ireland, you cannot have a passport older than 10 years on the day you enter. It is the only part of the world that cares about when your passport is issued.

“Everywhere else only cares about the expiry date. Please, if you are going away in June, July and August please check that your passport is going to comply.

“Has it had its 10th birthday on the day you plan to go away, and has it got at least three months left on the date you plan to leave? That way, we can hopefully avoid too many more wrecked holidays.”

Before 2018, passports could remain valid for as long as 10 years and nine months.

This was because months remaining on old passports were rolled over to new passports, but the system was discontinued in 2018.

The problem mainly affects those holding burgundy passports, as anyone with a blue passport received it in 2020 or later.

It is still worth checking children’s blue passports, as they are typically only valid for five years.

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Simon Calder names 3 ‘very cheap’ summer holiday destinations in Europe for 2026

Travel expert Simon Calder recommended some stunning but underrated European destinations

Montenegro

Travel expert Simon Calder has championed Montenegro as an absolutely breathtaking yet underrated European gem, boasting a spectacular coastline, sweeping national parks and enchanting medieval towns. The country also happens to rank among Europe’s most affordable destinations, according to a recent study by Jersey Island Holidays.

The most popular holiday spot is Kotor Bay, hailed as “a jewel of the Mediterranean,” brimming with picturesque fishing villages and jaw-dropping vistas.

On Tripadvisor, one traveller gushed that Kotor is one of the “nicest places” they’ve ever visited. Another remarked: “The bay is gorgeous with hills and mountains surrounding it. There are plenty of viewpoints to see it. The towns also look pretty with the red tiled roofs.”

A further visitor enthused: “What a spectacular scene. Kotor Bay is winding and resembles a fjord. It is located in the Adriatic Sea and is a UNESCO World Heritage Site. The natural beauty is stunning, with Mediterranean landscapes, mountains, and cliffs in contrast with the historic buildings.”

Portugal

Though better known as a summer hotspot, Portugal is a stunning nation of vibrant towns and a glorious shoreline. Simon Calder singles out Lisbon, along with the charming towns of Cascais, Estoril and Sintra as must-visit destinations.

He said: “I love Lisbon, one of Europe’s most beautiful capital cities, and the locations on its western flanks – in particular Cascais, Estoril and Sintra. But until now I haven’t strayed south to the Setubal Peninsula: much less well known, but full of surprises.

“Do try O Barbas – an amazing seafood restaurant overlooking the Atlantic in Costa da Caparica; the wild, windy and atmospheric cape of Espichel; and Setubal itself, a sleepy, friendly city.”

Bulgaria

Bulgaria is another under-the-radar treasure and a place where “your money goes further,” according to Simon.

He said: “We’ve been telling everyone for years that Bulgaria is a great holiday destination, about how wonderful the weather is, how soft the sandy beaches are, the excellent hotels and of course the low cost of living there.”

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Travel expert Simon Calder predicts EU’s controversial EES system to be ‘put on hold’ for the whole summer

Simon Calder described the EU’s Entry Exit System (EES) as ‘passport roulette’

A leading travel journalist has suggested the European Union’s new Entry/Exit System (EES) could be put on hold for the entire summer following reports of chaos and significant delays at airports. Speaking on BBC Breakfast, Simon Calder – who has branded the system ‘passport roulette’ – acknowledged that while some locations had performed ‘really well’, others were ‘struggling’.

EES is an automated system gradually replacing the traditional passport stamp. It requires people from third-party nations such as the UK to have their fingerprints registered and photograph captured before entering the Schengen Area, which encompasses 29 European countries, predominantly within the EU.

For the majority of UK travellers, the procedure takes place at foreign airports. The system saw a soft launch in October 2025 and was meant to be fully operational across all borders by April 10, 2026.

Yet there have been numerous accounts of passengers missing flights and enduring lengthy queues at airports as systems buckle under the sheer volume of people attempting to register. Several countries have suspended EES at various points, with Greece postponing the system for UK travellers over the summer to enhance the travel experience.

Portugal has halted EES for extended stretches to ease travel to and from the country, with speculation mounting that Italy may do likewise. Mr Calder indicated it was not beyond the realms of possibility. “It was always going to be really exciting to see what happens when you roll out a digital borders scheme and you ask 29 national governments to implement it,” Mr Calder said. “They have all gone their own way.

“Some of them have done it really well. Others, well, they are still struggling and we might find that, actually, the whole scheme gets put on a sort of hold for the rest of the summer.

“That’s certainly what a lot of airlines and train operators would like, not to mention the Port of Dover, where they haven’t even started taking biometrics from motorists yet.”

READ MORE: Ryanair issues plea to ‘suspend’ EES rollout amid ‘missing flights’ warningREAD MORE: Ryanair issues warning to customers – and it’s not down to fuel crisis

What’s the problem?

Headlines were made in April 2026 when passengers travelling with both Ryanair and easyJet missed their flights from separate Milan airports owing to EES complications. Footage from one incident revealed a crowd gathering at Milan Bergamo, with exasperated passengers informing staff they had been held at the gate for over an hour, demanding to know what action to take.

It’s understood that approximately 30 passengers were left behind. Ryanair said in a statement: “Due to passport control delays at Milan Bergamo Airport on 16 April, a number of passengers missed this flight from Milan to Manchester.” One passenger claimed they were kept waiting until the aircraft had departed, only to then be informed they would need to arrange their own return flights. A number of travellers on a Ryanair service from Tenerife South to East Midlands on 10 April also missed their homeward journey, once again blaming hold-ups at passport control.

Ryanair recently issued a blistering statement on social media, demanding the EES rollout be postponed until September. The low-cost carrier tore into France, Portugal, Poland, Italy, Spain, and Germany for their failure to ‘ensure that adequate staffing, system readiness, or kiosks are in place’.

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Branding the system as ‘half-baked’, the Ryanair statement said: “Despite knowing for over three years that EES would become fully operational from 10 April 2026, France, Portugal, Poland, Italy, Spain, and Germany have failed to ensure that adequate staffing, system readiness, or kiosks are in place.

“As a result, passengers are suffering long passport control queues and, in some cases, missing their flights.

“Ryanair calls on these EU Governments to suspend the rollout of the EU’s passport control Entry/Exit System (EES) until September to ensure that passengers are not needlessly forced to suffer long passport control queue delays at European airports during the peak summer season.”

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TV holiday expert Simon Calder gives holiday 2026 update and says ‘that is crazy’

Holiday guru said people were coming to him asking if they should cancel their holiday

TV holiday expert Simon Calder has given a key holiday booking update for anyone thinking of going away in 2026. People who have booked with jet2, easyjet and TUI have been told that the operators will not charge supplementary fees for fuel even though the Iran conflict has seen prices soar.

The ITV and BBC expert said people were coming to him and asking if they should cancel their holidays. The EU has said that travellers face major problems this year due to the Middle East crisis and the UK Government has said it is working with airlines to monitor the situation.

However, Mr Calder said it was a great time to get mega deals – with some offering loads off. He told GB News: “ Do not cancel your holiday. And if you haven’t booked any and you’re feeling nervous, well, please don’t. Now is a fantastic time to book holidays.

“I wish there wasn’t, but I was looking for instance last night. So, these prices still available. Luton to Mykonos. Okay. Now, beautiful Greek island and most fares in July and August on that route are £55 one way. That is crazy. It should be three times that. It’s a fantastic time to book.

“And you might think, well, yeah, I’ll book the flight and then it’ll be cancelled. But air passenger rights rules are so strong that if you are if your flight is cancelled, then it’s not your problem. It’s the airlines problem. They have to find you an alternative on the same day if at all possible. So, of course, I snapped up one of these flights and I’m just looking forward to it. I’ve been booking holidays like there’s no tomorrow because there’s so many great deals around.”

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He said that the current situation was leaving some people worried. He said:”Let me tell you first of all if you have booked a holiday – and I’ve had people it it takes me back almost to COVID – people saying I put this holiday the balance, is due I’ve got to pay you know a couple of thousand pounds should I just cancel the whole thing no go and have a lovely holiday in the UK.

“There will be some flight cancellations, and that is mostly big airlines like Lufthansa, which isn’t a holiday airline. They’ve cancelled 20,000 flights but they’ve done that basically because they were flights which they thought oh we’re not going to make any money out of that with fuel double the price it was so let’s just cancel those.

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“So they’ve taken those flights out. It’s not affecting anybody’s holiday that I know. We’ve had very very unhelpful warnings from European energy chiefs and from the prime minister saying, ‘Oh, you might have to think about your holiday.’No, you don’t. Just just plan your holiday as normal. There is a tiny chance that your flight might be merged with another flight. So, for example, and there is absolutely no plans for this, but if you look at easyJet from Gatwick to Nice, lovely destination, they got six flights a day.

“If they reduce that to four to save a bit of fuel. Well, it would be a slight nuisance for some people. They’d have to go at noon instead of 10:00 in the morning, but ultimately it’s not going to make any difference.

“Another real concern for lots of people is I could be stuck at the other end. Well, I actually put this to an airline boss yesterday and I said, ‘What what happens if you’re in Cyprus?’ Because with other destinations, if they run out of fuel in, I don’t know, Naples, that’s fine. You can just fly out with enough to fly back. Somewhere like Cypress, you can’t do that. And the boss said, ‘Well, it’s very easy. We’ll just do a pit stop in Athens on the way back’. So, there are lots of solutions. Do not cancel your holiday. And if you haven’t booked any and you’re feeling nervous, well, please don’t. Now is a fantastic time to book holidays.”

Jet2 has said holidaymakers are increasingly booking their trips at the last minute since the start of the Iran war amid increasing anxiety over the impact of the conflict and worries over jet fuel supply.

The firm said summer passenger number bookings so far are up 6.2%, thanks to growth across its airline and package holiday business, but in a sign of mounting nervousness among holidaymakers, it revealed the “booking profile has become increasingly close to departure” due to the Middle East war.

It said it is well protected from the fuel cost spike caused by the Iran war for the important summer season, adding it is “maintaining frequent dialogue with our fuel suppliers and airport partners on fuel supply”.

The group’s load factor – a key measure of how well it fills its planes – has remained flat year-on-year for its first quarter so far, though it said the conflict meant there was limited visibility for the peak summer season and beyond.

Its update followed a warning from Heathrow airport separately on Wednesday that it expects passenger numbers for the rest of the year to be affected by the situation in the Middle East.

Airspace closures following the outbreak of the war in the Middle East on February 28 have had a major impact on air travel, and while much of the region’s airspace has since reopened, many people are avoiding flying there because of the conflict.

A raft of European airlines have also recently alerted to impending jet fuel shortages within weeks, given the disruption to their main supply route through the Strait of Hormuz.

Around three-quarters of Europe’s jet fuel supply comes from the Middle East and travels through the crucial shipping route.

Steve Heapy, chief executive of Jet2, said: “Clearly, we continue to monitor the situation in the Middle East but remain focused on our medium-term goals.”

The group said it expects to report a drop in operating profits to between £435 million and £440 million for the past year to March 31, down from £446.5 million in 2024-25, but said this was in line with market forecasts.

It has increased its summer programme for 2026 by 7.7% to 19.9 million passenger seats.

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Simon Calder issues Europe holidays update as he says ‘so many people are getting in touch’

Travel expert Simon Calder has explored the latest challenges facing UK airlines and passengers amid jet fuel shortages caused by the Iran war

Travel expert Simon Calder has released an update on his podcast about what to do should your flight be suddenly cancelled amid worldwide jet fuel shortages. The highly regarded travel journalist – well known for his frequent TV appearances and contributions to the Independent – has spoken with a prominent industry figure after seeing ‘so many people getting in touch feeling anxious about their holidays.’

He noted that many people were even contemplating whether to stay in England for their holidays. His remarks come as the Iran war continues to rumble on. The conflict, which began on February 28, has restricted the flow of oil and gas across the globe, placing pressure on markets and driving up the cost of jet fuel for airlines, reports the Liverpool Echo.

This week, jet fuel shortages have emerged as a significant concern, as statements from senior industry figures have sparked worry amongst ordinary travellers about the potential impact on their holidays this year. Dan Jorgensen, the EU energy commissioner, this week said: “Unfortunately, it’s very likely that many people’s holidays will be affected, either by flight cancellations or very, very expensive tickets. Even if we do everything we can do, if the jet fuel is not there, then it’s not there.”

Speaking on his podcast on Thursday, April 23, Simon began by saying: “You might be more inclined to stay in England because of all the headlines we’ve been seeing over the past couple of days. For example, Lufthansa of Germany said they were cancelling 20,000 flights.

“I’ve had so many people getting in touch feeling anxious about their holidays when I would hope they would be looking forward to them with great anticipation.” To tackle this, he spoke with Ted Wake, managing director of Kirker Holidays.

Simon put the question to him: “So just suppose I have booked a Kirker holiday. I’m maybe going to some of the great cities in Germany. Amazing cultural treasures to be found. And I’m flying maybe from Birmingham, from Edinburgh, from Glasgow, and suddenly Lufthansa cancels my flight. What do you do then as a tour operator?”

Ted responded: “We would find the nearest flight which would provide a sensible, practical alternative. We would liaise with the client about whether or not it was convenient for them and, if they’re in agreement, Kirker would pick up the tab for any logistical costs that have been incurred.

“There are occasions where tour operators like us might extend the client’s stay by an additional night and we might pick up the tab for that. But if you have booked through an ATOL-protected tour operator and the tour operator is mindful to nurture long-term relationships, it is in our interest to iron out the creases in that way.

“And you have mentioned some regional services there and it may be the case that Lufthansa cancel 1 or 2 of those but there will often be alternative flights, perhaps with a different carrier, and Kirker would pick up the tab for that as well as manage the logistical research in terms of what alternative flight could be suitable to ensure that people have a fabulous holiday.”

Ted’s remarks come just days after EU official Mr Jorgensen cautioned: “[Currently] it is primarily a crisis of prices and not yet a crisis of supply, but unfortunately we cannot be sure to prevent a crisis of supply, especially on jet fuel in the future, if the crisis continues.”

The International Energy Agency has similarly advised that severe supply disruptions could materialise within the next five or six weeks. It was against this backdrop that Simon addressed passenger concerns here in the UK.

Jet fuel flight cancellations and the EES

Ted highlighted that airlines are currently grappling with two distinct challenges – the jet fuel shortage and the new EES system. This system – the Entry/Exit System (EES) – is a new digital border arrangement that introduces additional checks for British travellers heading to numerous European destinations.

It launched this month. On your first visit following the change to a country within the so-called Schengen area (which encompasses many EU nations), you may be required to create a digital record upon arrival at an airport. You may be required to submit your fingerprints and have your photograph taken. The system has resulted in significant delays for some UK travellers since its introduction.

Ted discussed the jet fuel challenges confronting airlines and what this means for everyday passengers across the UK. He said: “I think Lufthansa has got a very comprehensive schedule. Twenty thousand flights isn’t a drop in the ocean but it’s a relatively small number if you look at the overall picture.

“I think other airlines within the UK market will be doing something similar. You might argue that it is a sensible logistical profit management exercise as well as a jet fuel situation, but I don’t see it having a major impact on consumers and if you book through a tour operator – of course, Simon, you tell your readers all the time and indeed your listeners for that matter – if you book through a tour operator, it’s a tour operator’s responsility to iron out all the creases so the consumer is not adversely impacted by the change.”

You can tune in to the podcast here.

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