Calder

Travel expert Simon Calder has advice for those heading abroad

Students celebrating their A-level results are being urged to think carefully about safety before setting off on gap years and adventures abroad.

Travel expert Simon Calder has issued a stark warning to young people preparing to head overseas – telling them that risk management should be at the heart of their plans. Calder, speaking on The Travel Expert podcast with Telegraph journalist Greg Dickinson, said he wanted students to return home “in one piece with nothing but happy memories”.

His advice comes as thousands of young people consider gap years, holidays or trips abroad before starting university. Calder, who took a gap year himself, said there was plenty to gain from seeing the world – but warned that students and their parents should not overlook the potential dangers.

His top three concerns are: drugs and drink, accidents in water and road safety. Calder said: “If you are going to go on a gap year, the main thing to do is risk management.”

He added: “I am absolutely concerned to try to make sure that everybody comes back in one piece with nothing but happy memories.”

Drugs, drink and the risk of spiking

Calder’s first warning was about alcohol and recreational drugs. He acknowledged that many people drink and some take recreational drugs, but urged travellers to understand the risks – including the possibility of their drink being spiked.

He also specifically warned students about methanol poisoning, which has tragically killed travellers overseas. His message was not simply to avoid excessive drinking or drugs, but to understand the potentially serious consequences of what can happen abroad.

And students should never allow alcohol or drugs to lead them into taking unnecessary risks. Calder warned against doing things such as hiring a scooter or going for a midnight swim after consuming drink or drugs.

Take care around water

Calder’s second major warning was about accidents in water. Young travellers heading to beaches, islands and other holiday destinations are urged to understand the dangers posed by strong currents.

One particular hazard is a rip current – a powerful current of water moving away from the shore which can quickly carry swimmers out to sea. Calder said travellers should “make absolutely sure that you know how to identify a rip tide” and understand what to do if caught in one.

The important message is not to panic or try to fight directly against the current.

Road safety

Calder stressed there was one danger that sat “absolutely top of my risk list” , which is road safety. He warned that road risks can increase sharply once travellers leave Britain.

“As soon as you leave the UK, risks start to multiply on the roads,” he said. His advice was to consider how you are going to travel around a country before setting off.

He suggested that, where appropriate, using trains or flying in countries with high road accident rates could reduce the risks faced by young travellers. Calder’s warning is particularly relevant to gap-year students who may be tempted to hire scooters or motorcycles as a cheap and convenient way of getting around.

Thailand warning

The discussion also turned to Thailand, a hugely popular destination for young British travellers. Dickinson warned that students should not assume the country is a place where drug use is tolerated simply because of its reputation for parties and nightlife.

He specifically highlighted the famous Full Moon parties – but stressed that Thailand has strict drug laws. Travellers can face serious consequences for possessing or taking illegal drugs. Dickinson said: “They’re extremely strict on drugs, so you basically need to not get involved with that whatsoever.”

Travel expert Simon Calder has named the lush ‘Emerald Island’ a must-visit destination, featuring stunning beaches, ancient ruins, and meals starting from just €10 per person.

Travel expert Simon Calder has shared his top recommendation for a stunning European getaway that won’t break the bank. Simon highlighted a lesser-known Greek island as his personal “choice” for a budget-friendly holiday.

The beautiful Greek island of Thassos, frequently dubbed the ‘Emerald Island’, is distinguished by its lush landscape, setting it apart from many of Greece’s more arid islands. The moniker describes Thassos’ dense pine woodland, olive groves and other greenery, with forests stretching almost all the way to the coast.

What’s more, the island’s beaches are surrounded by remarkably clear, shallow waters that shimmer in shades of turquoise and emerald, particularly under the Mediterranean sun.

On the island, there is a striking contrast of green and blue. Thassos is noticeably greener and more lush, creating a beautiful contrast between its forested hills and bright blue coastline.

Thassos history

Thassos has a rich history dating back thousands of years. Ancient Greeks from Paros settled on the island, which later grew prosperous thanks to its marble, gold mines, olive oil, wine and thriving trade.

Traces of its ancient past can still be found around Thassos Town, including the remains of an ancient theatre, agora and sanctuary.

Food

Thassos offers a classic Mediterranean style of cooking, combining fresh local produce with seafood and hearty dishes from the island’s mountain villages.

The island is also known for its honey, locally produced olive oil, olives and wine.

Some of the traditional foods visitors can try include:

• Goat and lamb – Mountain villages are known for cooking goat and lamb slow-cooked or roasted over a spit.
• Fresh seafood – This includes sardines, anchovies, prawns, sea bream, mullet, squid and octopus. These are often simply grilled or fried and served with olive oil and lemon.
• Gouna – One of Thassos’ more distinctive specialities, gouna is traditionally made with mackerel that is salted and dried before being grilled.
• Tatarka – A seasonal vegetable dish made with fresh vegetables, herbs and leafy greens, traditionally enjoyed during spring and early summer.
• Stuffed courgette flowers – Courgette flowers may be filled with ingredients such as cheese and egg before being fried.
• Local cheeses – including feta, kasseri, myzithra and anthotyro.

Prices in Thassos

Food and drink in Thassos remain relatively affordable compared with some of Greece’s more expensive islands, such as Mykonos and Santorini.

Although prices can be higher at beachfront restaurants and popular tourist spots.

Visitors can expect to pay around €12 to €25 (£10.26 to £21.38) per person for a typical taverna meal, while a gyros, souvlaki or casual lunch can cost around €5 to €10 (£4.28 to £8.55).

Meanwhile, fresh seafood tends to be more expensive, particularly at waterfront restaurants, while beers typically cost around €3 to €6 (£2.57 to £5.13). Those looking for a cocktail at a beach bar can expect to pay roughly €8 to €12 (£6.84 to £10.26), while local wine can offer good value compared with more premium bottles.

Speaking on ITV’s This Morning about Thassos in 2024, Simon said: “Absolutely lovely. It’s in the North. It’s really different from all the other ones.

“It’s got great features. It’s got this wonderful mountain in the middle. You have to get a little ferry across to there from Kavala, but once you do, it’s just absolute heaven.

“Loads going on. It’s got proper Greek stuff, ancient remains and things like that. And of course all those lovely tavernas you just want to sit in.”

Getting to Thassos

Simon warned holidaymakers that a ferry crossing to the island is unavoidable, as there are no direct flights operating from the UK.

That said, getting there from the UK is fairly straightforward. Travellers can fly to Kavala International Airport (KVA) on the northern Greek mainland, then head to Keramoti, where ferries run regularly to Thassos.

The crossing itself takes around 35 to 40 minutes.

Another option is to fly from the UK to Thessaloniki Airport, which offers a wider range of flights, then continue by road to the coast and take a ferry to Thassos.

While the journey is longer than travelling via Kavala, it can be a convenient alternative depending on flight availability and fares. During the summer months, some UK travel companies also offer package holidays and seasonal flights, making the island easier to reach.

Flight times

• London to Kavala: around 3 hours 25 minutes on a direct flight from Stansted.
• London to Thessaloniki: around 3 hours 10–25 minutes on a direct flight, depending on the London airport.

He said choosing the wrong option could automatically add 10 per cent to what you should be paying

A travel expert has warned Brits going away that they are going to be ‘ripped off’ unless they make the right decision when paying for things on holiday. Simon Calder, who is a travel expert at the Telegraph, said it was essential that people going away paid for things in the local currency rather than pounds if they were using their credit card.

He said choosing the wrong option could automatically add 10 per cent to what you should be paying. It is something which catches out many travellers, with people unsure of which option to choose when given the choice between paying in pounds or the local currency.

Mr Calder explained why you should choose pounds, and why it can cost you if you choose the wrong option. He said: “Just at the start of the summer rush, I need to warn people about dynamic currency conversion.

“You’re in a foreign country, you’ve got your credit card, you come to pay, the shop assistant, the waiter says, ‘Okay, here’s the card terminal and look, do you want to pay in Euros or in good old British pounds?’

“And you might be tempted for thinking, ‘Well, I’ll pay in Sterling of course, then I’ll know how much it costs’. The one thing you will know is that you are going to be ripped off to the tune of typically 10 per cent.

“So, on a £20 lunch, you pay an extra £2, which you will never get back. Leave it for the waiter instead. So, just remember, paying by credit card, always pay in local currency.”

Withdrawing money abroad

The dynamic currency conversion (DCC) that Mr Calder is warning people about is also a topic money-saving expert Martin Lewis has discussed. However, he used a similar example at ATMs, urging people to use the local currency when abroad.

He said that when an ATM or card terminal enquires whether you wish to pay in pounds or euros, it is essentially asking you who should perform the currency conversion.

“If it’s euros, do you want your card company to do the conversion? If it’s pounds, we will do the conversion for you and then charge your card,” Martin said.

According to consumer group Which?, DCC permits foreign retailers and ATM operators to convert a transaction into pounds at the point of sale, yet the exchange rates on offer are frequently far worse than those provided by banks and card issuers.

Mr Lewis even warned that ATMs abroad often try to convince the individual to use pounds due to the unfavourable exchange rate and even added withdrawal fees.

“I want euros, please. Are you sure? We won’t do the conversion. Are you absolutely sure? Yes, I want euros,” he said. “The ATM… they are desperate to persuade you to let them do the conversion because they make a lot of money from it.”

The travel expert has a message to anyone who has booked easyJet flights

Travel expert Simon Calder has issued a message to anyone with flights booked with easyJet. Last week, it was reported that the budget British airline has agreed to be bought by a US investment giant for £5.7billion.

EasyJet announced it had reached an “agreement in principle” with Apollo Global. It comes after a series of approaches by another American giant, Castlelake, which could come back with a counter offer.

It is unclear what the deal, if it happens, would mean for easyJet customers and employees. However, Simon has given his expert verdict on the situation.

Explaining the deal on the Travel Expert with Simon Calder podcast, he said: “easyJet for a fair while was the biggest budget airline in Europe, then Ryanair gradually overtook.

“We are now at the stage where Ryanair is almost twice as big as easyJet but its market capitalisation, in other words what investors think it is worth, is about five or six times easyJet.”

If the deal goes through, Simon explained the best case scenario would be if not much changes.

He said: “That easyJet continues on its trajectory which is one of steady growth and of course, offering great service, incredible safety standards and delivering very good value for the traveller.”

Many passengers are worried about what the potential deal could mean for flights and holidays already booked, especially in the coming weeks as we enter peak summer travel season.

Simon’s co-host Greg Dickinson urged: “Let us stress that if you have a holiday booked with easyJet this summer or a flight with easyJet, it is going ahead as normal.

“These changes are going to take months to get the deal completed, and it will be a year until we start seeing anything different.”

Simon agreed as he said: “I think that is absolutely right, do not fret. I’ve had some people say to me, ‘Is it alright to book with easyJet?’ Well, of course it is.”

The travel expert said that if you have flights booked next year and the potential takeover means the flight won’t run, passengers are entitled to ask the airline to find them an alternative at the airline’s expense.

He added: “It would not be a problem, carry on booking easyJet and the interesting element will be whether it goes through.”

A stock market statement said: “Apollo has followed easyJet for many years and continues to regard it as one of the most attractive businesses in the global aviation sector and a highly differentiated franchise with significant long-term growth potential.”

It added: “Apollo places a high value on people and believes that identifying and retaining key staff within the easyJet Group will be of paramount importance.” It also said other investments by Apollo in airlines had led to it “growing the employee bases”.

EasyJet was founded by entrepreneur Sir Stelios Haji-Ioannou in 1995 to offer low-cost fares in Europe. The first inaugural flights took off in November 1995, flying from Luton to Glasgow and Edinburgh. Sir Stelios and his family still own 15.3% of the airline.

Aarin Chiekrie, equity analyst at Hargreaves Lansdown, said: “EasyJet shareholders are strapping in for an exciting ride as Apollo enters the race to land the orange airline company.

“Apollo’s offer is now the preferred option and the one that easyJet’s management would recommend to shareholders. But the deal’s not off the runway yet, with Apollo having until August 7 to decide whether to make a formal bid. In that time, rival bidder Castlelake could still come to the table with improved terms.”

The travel expert has urged holidaymakers to avoid falling for the viral tip

Travel expert Simon Calder has branded a viral holiday-booking tip as an “urban myth”. Holidaymakers want to do all they can to save money on their trips, but it can be hard to know the best way to book.

Finding the best price can be tough, as you can book early to snap up a bargain or leave it until the last minute to secure cheap airline seats that haven’t sold out. When looking for flights, prices can also change by the day.

Airlines can use dynamic pricing to raise or lower ticket prices based on demand. Some people have claimed that booking websites can collect information from your browsing history and increase prices because they know you are interested.

It has been suggested to use private or incognito mode and to clear cookies before searching to get the best price. However, expert Simon has given his own verdict on the travel hack, branding it “nonsense”.

On his Travel Expert with Simon Calder podcast, he was asked if using incognito mode works and if it makes bookings cheaper. Simon replied: “Thank goodness for this [question], we have got the chance to get rid of this nonsense absolutely.

“It is an urban myth, and I will of course be delighted to learn if somebody has absolutely got video footage of somebody with a computer with cookies on and cookies without.

“The thought is that ‘oh, we know that Greg is looking for flights, so therefore next time he goes on, we will put the price up to grab all his money’. It doesn’t work like that.”

Simon explained that prices do sometimes change when looking for them because other people have booked onto the same flight.

He said: “We are lucky enough to be living in a very competitive era where airlines are charging whatever they can get away with. If the price has increased since the last time you looked, it’s only because someone like me has come along and booked seats.”

If you already have a holiday booked this summer, Simon previously shared a stark warning to ensure it doesn’t end up “wrecked”. The expert explained that “thousands upon thousands” of travellers have already been caught out and missed their long-awaited breaks.

Brits travelling to EU or Schengen area destinations cannot hold passports that are older than 10 years upon arrival at their holiday destination. The passport must also remain valid for a minimum of three months beyond the date you intend to return home.

Simon appeared on BBC Radio 2 to encourage everyone with holidays booked to check their passports before it’s too late.

He said: “You must remember, if you are going to the EU apart from Ireland, you cannot have a passport older than 10 years on the day you enter. It is the only part of the world that cares about when your passport is issued.

“Everywhere else only cares about the expiry date. Please, if you are going away in June, July, and August, please check that your passport will comply.

“Has it had its 10th birthday on the day you plan to go away, and has it got at least three months left on the date you plan to leave? That way, we can hopefully avoid too many more wrecked holidays.”

Travel expert Simon Calder has urged anyone with a summer holiday booked to check their passport validity before travelling to the EU

Travel expert Simon Calder has issued a stark warning to anyone planning to head abroad this June, July and August. Countless Britons are eagerly counting down the days to their summer getaways during the peak travel season.

Yet Simon has urged everybody to carry out a crucial check before setting off, in order to avoid “wrecked holidays”. He explained that “thousands upon thousands” of travellers have already been caught out and missed their long-awaited breaks.

He took part in a discussion on BBC Radio 2, where one holidaymaker revealed he had been turned away at the boarding gate before his flight.

James Luton had been due to fly to Portugal last week to celebrate his 50th birthday, but was denied boarding at the airport gate because his passport had been issued more than 10 years ago — despite not having expired.

Britons travelling to EU or Schengen area destinations cannot hold passports that are older than 10 years upon arrival at their holiday destination. The passport must also remain valid for a minimum of three months beyond the date you intend to return home.

Simon appeared on the programme to implore everyone with holidays booked to check their passports before it’s too late. He said: “Unfortunately, he [James] is just one of thousands upon thousands of people who have fallen foul of this.

“As we speak, there will be people who have headed to the airport, and the same thing happened to them. It is just absolutely miserable.”

Simon urged: “You must remember, if you are going to the EU apart from Ireland, you cannot have a passport older than 10 years on the day you enter. It is the only part of the world that cares about when your passport is issued.

“Everywhere else only cares about the expiry date. Please, if you are going away in June, July and August please check that your passport is going to comply.

“Has it had its 10th birthday on the day you plan to go away, and has it got at least three months left on the date you plan to leave? That way, we can hopefully avoid too many more wrecked holidays.”

Prior to 2018, passports could stay valid for up to 10 years and nine months.

This was due to unused months from old passports being transferred to new ones, but this practice was scrapped in 2018.

The issue predominantly impacts those with burgundy passports, since anyone holding a blue passport obtained it in 2020 or afterwards.

It’s still advisable to verify children’s blue passports, as these are usually only valid for five years.

Travel expert Simon Calder has explained the rights of British Airways and easyJet passengers after numerous flights were cancelled

Travel expert Simon Calder has issued a stark warning to British Airways (BA) and easyJet passengers, telling them they ‘will not be getting any cash’ after thousands found their flights axed over the weekend. Hundreds of services were thrown into chaos following a bout of thunderstorms, with Heathrow and Gatwick bearing the brunt of the disruption.

On Saturday alone, more than 900 inbound and outbound flights were delayed — some by as much as 11 hours — with dozens cancelled outright. South-East England and North-West Europe were among the worst-hit regions.

Travel expert Mr Calder said the chaos had left approximately 40,000 passengers ‘stranded’. He broke down exactly what passengers are entitled to when flights are delayed or cancelled, and precisely what obligations airlines have towards them, reports the Express.

What are your rights?

Mr Calder said: “It has been a miserable Saturday for 30,000 or more passengers on British Airways to and from London Heathrow and EasyJet in and out of Gatwick. The reason? Thunderstorms in the London area have caused air traffic control restrictions, and as those airports are operating at full stretch, especially on Saturdays in summer, unfortunately there’s no slack in the system, and the biggest airlines at those airports have no option but to cancel flights.”

“BA’s cancelled around 100, including an Airbus superjumbo going to and from Los Angeles. EasyJet has cancelled 82, including some really long ones to Hurghada in Egypt and also Antalya in Turkey.

“Under air passenger rights rules, the airline must get you to your destination as soon as possible, including booking a flight on another airline if necessary. Meanwhile, they have to provide you with hotel accommodation and meals as necessary until they can get you where you need to be. You will not, though, be getting any cash compensation. Good luck, everybody.”

What happened?

Mr Calder continued: “200+ flights cancelled today on British Airways to/from Heathrow and on easyJet to/from Gatwick, with 35,000 passengers stranded.

“Under air passengers’ rights rules, they are entitled to be flown to their destination as soon as possible on any airline, plus meals/hotels as appropriate.

“Dozens more flights cancelled on Sunday to and from Heathrow and Gatwick airports by British Airways and easyJet due to poor weather”.

“(It) follows more than 200 grounded flights on Saturday (and) brings the number of passengers whose flights have been cancelled this weekend to around 40,000.”

In an updated statement on Saturday afternoon, NATS said: “Severe thunderstorms across the south east of England and Europe continue to impact flights, and this is expected to continue for the remainder of today and overnight.

“To ensure the safety of the travelling public, aircraft need to avoid affected areas and be spaced further apart, which limits the number of flights that can operate safely.

“We understand disruption is frustrating, but we’re working closely with airlines and airports to reduce disruption as much as possible.

“Passengers should continue to contact their airline for the latest information on their flight.”

The travel expert said it had an exceptional safety record

Travel expert Simon Calder has revealed which airline he believes is the best in the world. Speaking on his The Travel Expert podcast on the Daily Telegraph, he said that budget carrier Ryanair deserves the top position.

He pointed to safety, value for money, and the crew as crucial factors behind his choice. The verdict may surprise some, with Ryanair frequently receiving flak for its bare-bones flying experience, its multitude of extras when purchasing a ticket, and its uncompromising enforcement of baggage rules.

It is also unashamedly combative on social media, while CEO Michael O’Leary is renowned for his forthright and commercially-driven views. Nevertheless, it does possess an outstanding safety record and an extensive range of flights at remarkably cheap prices.

This has enabled it to emerge as the largest airline in Europe by scheduled passengers transported annually. Across the globe, it is the biggest airline by international passengers flown.

Justifying his verdict, Mr Calder said: “Ryanair is not just the biggest budget airline in Europe, I think it’s probably the best carrier in the world.”

“The world? !” host Greg Dickinson replied, taken aback. “It’s got the best safety record of any airline, it’s flown 2.2 billion people without any fatal accidents. It’s mostly on time, I found the staff to be uniformly very friendly and hospitable, and best of all is the price,” Mr Calder continued.

“For my three flights, I paid a grand total of £52, and I didn’t have any paninis.

“I think sometimes, Simon, we will just have to agree to disagree,” Mr Dickinson answered.

In 2025, Ryanair ran more routes than any other airline across the globe, serving 5,400 airports. Italy remains its most sought-after destination with 46 million seats per annum, with Spain close behind at nearly 39 million seats.

The budget carrier has established itself as Italy’s biggest domestic airline, commanding 48 per cent of the market in 2025. London Stansted remains its busiest hub, with Dublin coming in second place.

This year, Ryanair posted an operating profit of €2,374.2m, operating a short-haul fleet of 647 aircraft and carrying 208 million booked passengers.

The travel specialist has issued a plea for anyone travelling by train over the coming days

Travel expert Simon Calder has issued a new alert for anyone travelling by rail this week, sharing his latest advice for millions of people across the country as a heatwave hits. His warning comes as train passengers face significant disruptions, with operators across Britain reducing services due to the hot weather this week.

According to the Met Office, temperatures could reach 40C in parts of the UK, with the weather agency issuing a red extreme heat warning. Britain is facing what could be its hottest June since 1976.

Appearing on today’s (June 23) episode of Good Morning Britain, the travel journalist and broadcaster offered a word of warning to viewers. He urged people to change their travel plans this week and, if possible, swap to another date due to the severe heat over the next couple of days.

He said: “My advice to anyone booked to travel by rail over the next few days is, please, if you can, move your journey to the end of the week, then do so. It will be much more comfortable and have a higher degree of actually working as it is supposed to. Otherwise, I’m afraid, just be prepared for delays and disruption.”

The rail industry is preparing for problems that can arise from extreme heat, such as sagging overhead power lines, warped tracks, and fires along the tracks. Travellers are encouraged to leave earlier in the day if they can and to bring a water bottle. Online journey planners may not display accurate schedules until the day of travel due to last-minute cancellations.

What are my rights if my train is delayed or cancelled due to hot weather?

According to Citizens Advice, if your train is cancelled, you can receive a full refund if you can’t catch the next train or choose not to travel. If you’re delayed and reach your destination over 30 minutes late, you can typically get some money back.

Some train companies may even offer compensation if your train is late by more than 15 minutes. Make sure to keep your train tickets to request a refund. It’s best to file your claim within 28 days, although some train companies may allow a longer period.

For those who travelled with Transport for London (TfL), like on the London Underground, you can check its website to see how much you could receive and the process for claiming.

What have UK railway lines said about the hot weather affecting services?

Avanti West Coast said it plans to run fewer services than usual between Tuesday and Thursday, and “there’s a risk of further disruption”. The company eased ticket restrictions, enabling passengers to use an earlier service than the one they booked at no extra cost. Those with tickets booked for departures between Tuesday and Thursday are eligible for a full refund if they no longer want to travel.

Chiltern Railways has axed more than half its services over those three days “to ensure the safe operation of the railway”. This affects London Marylebone services to and from Birmingham, Oxford and Aylesbury via Amersham.

The operator said: “We strongly advise you to avoid travelling if possible. Trains are running at greatly reduced levels to ensure everyone’s safety, which means you may experience significant delays and very busy conditions.”

Great Western Railway requested that people use its services only for “essential travel” on Wednesday and Thursday, coinciding with a severe red warning from the Met Office. The company explained that extended high temperatures can impact the equipment on its older regional train fleet, including engines and cooling systems.

It is operating fewer trains than usual between London Paddington and Reading until Friday. This is due to Network Rail not moving certain points—metal pieces that allow trains to switch tracks—on that route to reduce the risk of failures, which are more probable in high heat.

LNER said passengers travelling on Tuesday can board an earlier service, adding “we strongly advise that you do not travel across the LNER route” on Wednesday or Thursday. There is disruption across the Transport for Wales network, including between Pontypridd and Cardiff Bay, and between Coryton and Penarth.

South Western Railway issued an alert stating it will run fewer services than normal between Tuesday and Thursday. Its services in Hampton, south-west London were also affected by flooding on Tuesday morning after heavy rain overnight.

Flooding also caused severe delays on the Elizabeth line between Heathrow airport and London Paddington. Several London Underground lines were suffering from major disruption on Tuesday morning. This included the entire Circle line being suspended because of a signalling failure.

There has been queues for hours, with some holidaymakers even missing flights

Many Brits are heading to Europe in the coming months for their summer holidays. However, there are major changes to entering European countries this year.

The new EU Entry/Exit System (ESS) was fully implemented on Friday 10, April, with significant travel disruptions happening as a result. Holidaymakers have found themselves in long queues lasting hours as they try to pass through the digital border system.

It has even left some missing their flights and having their holidays in tatters. The EES has replaced manual passport stamping and requires all Brits travelling to the Schengen area to “create a digital record” and register their biometric details, including fingerprints and a photograph.

As delays continue at European airports, there have been mounting worries about how it will affect travel during the summer holidays, which is famously one of the busiest periods to fly.

Travel expert Simon Calder says there has been “a litany” of people stuck in queues at Dover for hours or even missing their flights home due to delays.

He described the system as a “Euro shambles” before being pressed on where in Europe is the worst impacted by the new process. Simon named Milan Malpensa, Lisbon, Paris Charles de Gaulle, Frankfurt and Copenhagen as the airports with the “worst” delays.

Simon said on The Travel Expert podcast: “From what I have experienced, and certainly one of them is Milan Malpensa. The fingerprint stuff took an hour, and I was the first one off the EasyJet plane from Gatwick.

“Then, I went through the other terminal to check out and it took 45 minutes that time but they wanted those fingerprints again, which is absolutely not in the rules.”

He added: “I have heard terrible stories from Lisbon, other places frequently mentioned, Paris Charles de Gaulle and Frankfurt. Both of them are huge hubs where you have got a lot of people flying from various regional airports across the UK into Paris and Frankfurt to connect.

“That’s okay if you are going intercontinental but if you are trying to connect to somewhere in Europe it is awful.”

Simon explained he had a friend travel to Frankfurt last weekend, who experienced 90 minute queues.

A friend was there last weekend and it took 90 mins, connection could be toast. Simon went on to name Copenhagen as also experiencing bad delays.

Co-host Greg Dickinson said: “This was a rare instance where the Foreign Office said you may encounter long queues in or out of the airport.”

Despite the issues, Simon was optimistic about the future of travel this summer. When asked if he thinks there will be more delays this summer, he said: “I would hope we might see a bit less.”

‘Worst’ European airports for ESS delays

• Milan Malpensa
• Lisbon Airport, also known as Humberto Delgado Airport
• Paris Charles de Gaulle
• Frankfurt Airport
• Copenhagen Airport

Important message for anyone with a package holiday booked

Travel expert Simon Calder has shared important advice for anyone with a package holiday booked, as people are being urged to act ‘as soon as possible’. His message comes ahead of the peak travel season, and as new research by Citizens Advice has revealed that four million people have faced issues with their package holiday over the last year.

On today’s (June 8) episode of ITV’s Good Morning Britain, TV host Kate Garraway spoke to correspondent Nick Dixon about the findings. He said: “The complaints that we’ve been hearing about were involving all-inclusive holidays, with many saying they just didn’t ultimately match up to the glossy brochures we see online, or indeed at the travel agents.

“Citizens Advice say that they found 33% of holiday-related complaints ultimately were about things like poor quality hotels, bad food, facilities being unavailable as well – 19% down to customer service.” He added: “Things like long waits on the phone, complaints ignored and administration errors, and 25% of complaints ultimately led to stress, anxiety or upset.

“And if your dream holiday does turn into a wee bit of a nightmare, there are steps you can take… Many of us with these kinds of complaints about our holidays end up trying to fight for compensation, which is why it is so important to keep a record of everything just in case to have any chance of getting money back.”

British travel journalist and broadcaster Simon Calder then spoke to viewers, sharing a crucial message for those with a package holiday, especially if they encounter problems during their trip. He urged holidaymakers to act ‘immediately’.

He said: “If you get to your destination and things aren’t right, maybe there’s a problem with your room, maybe the facilities are simply not as described, then you have to give the travel company immediate notice and allow them the opportunity to sort things out.”

How can I claim compensation for a holiday?

Reporting a problem right away is a legal concept called “mitigating your losses”. If you don’t allow the travel provider to address the room or facilities issue while you’re there, you could really hurt your chances of receiving a full refund or compensation.

Citizens Advice says: “If you’re still on holiday, tell the company or travel agent about the problem as soon as possible. You might be able to get it sorted quicker – like if there’s a problem with the room. If you don’t say anything until you get home, you might get less compensation or none at all.”

The person you need to contact depends on how you arranged your holiday. If you went for a package holiday, reach out to the customer service team of the tour operator you chose.

However, if you organised it yourself or set up a linked travel arrangement, you should contact the accommodation or service provider directly, such as the hotel or the company offering excursions. Make sure you include:

• your booking reference
• clear details of what went wrong
• copies any evidence you have – like photos
• copies of receipts
• how much compensation you want

Citizens Advice adds: “It’s a good idea to send the letter by registered post and keep a copy, so you have proof that the holiday company received it. You can also email them – some of them have online forms. Keep a copy of what you send. If the company makes you an offer that you think is too low, you can ask for more. They might come back to you with a higher offer.”

The travel expert says ‘thousands upon thousands’ of Brits have had their holidays ruined

Travel expert Simon Calder has issued a stark message to anyone who is going abroad in June, July and August. Many Brits are counting down to their summer holidays and the peak travel season.

However, Simon has urged everyone to do a vital check before travelling to avoid “wrecked holidays”. Simon explained that “thousands upon thousands” of people have already been caught out and missed their booked holidays.

He took part in a discussion on BBC Radio 2, where a holidaymaker explained that he had been turned away from his flight at the boarding gate.

James Luton was due to fly to Portugal last week for his 50th birthday but was denied boarding at the airport gate because his passport was issued more than 10 years ago, even though it was not expired.

Brits heading to the EU or Schengen areas cannot have passports older than 10 years when they arrive at their holiday destination. It must also be valid for at least three months after the day you plan to return home.

Simon appeared on the show to urge everyone with holidays booked to check their passports before it is too late. He said: “Unfortunately, he [James] is just one of thousands upon thousands of people who have fallen foul of this.

“As we speak, there will be people who have headed to the airport, and the same thing happened to them. It is just absolutely miserable.”

Simon urged: “You must remember, if you are going to the EU apart from Ireland, you cannot have a passport older than 10 years on the day you enter. It is the only part of the world that cares about when your passport is issued.

“Everywhere else only cares about the expiry date. Please, if you are going away in June, July and August please check that your passport is going to comply.

“Has it had its 10th birthday on the day you plan to go away, and has it got at least three months left on the date you plan to leave? That way, we can hopefully avoid too many more wrecked holidays.”

Before 2018, passports could remain valid for as long as 10 years and nine months.

This was because months remaining on old passports were rolled over to new passports, but the system was discontinued in 2018.

The problem mainly affects those holding burgundy passports, as anyone with a blue passport received it in 2020 or later.

It is still worth checking children’s blue passports, as they are typically only valid for five years.