bookings

The attraction was an adults-only zone where grown ups could unwind. However, this has now been closed, with customers who’ve booked their spot in advance being contacted for a refund

Butlin’s has confirmed the closure of an attraction in its Bognor Regis park, with customers who had bookings saying they’re “gutted” by the news.

The park was home to Ocean Spa, a part of the resort primarily aimed at the adult market, with 13- to 17-year-olds admitted only if accompanied by an over-18. The spa included a steam room, sauna, heated tiled loungers, a hydrospa, and a sun terrace, allowing for relaxing spa days and a variety of treatments.

The spa, the last of its kind in its parks, is now set to close on August 28. Butlin’s is contacting customers with existing bookings to offer them their money back. Previously, the holiday park operator also operated a spa at its Skegness park, which closed in 2021.

Josh Engleman, communications manager at Butlin’s, said: “We can confirm we’ll be closing our spa at Butlin’s Bognor Regis. We’ve contacted the small number of guests who had booked to visit the spa and they will, of course, receive a full refund.

“The spa has always been a small part of the resort experience. Our focus is on the activities and entertainment that families come to Butlin’s for, including recent additions such as PLAYXPERIENCE, which opened at Bognor Regis last year.”

Butlin’s customers have taken to social media to express their disappointment in the news. One posted a copy of the email she received confirming her cancellation, and commented: “We going in October and just got this. Gutted. First year my daughter is old enough.”

Another said: “What a massive mistake! This was one of the only things for adults to relax and have a break from the kids! Such a disappointment.” While another complained: “Why close the spa? We need a place to de-stress!”, accompanied by a string of angry emojis.

While the spa closure has been confirmed, Butlin’s has announced some new facilities in its parks in recent months. It recently added self-service bars to its parks, allowing people on both self-catering and all-inclusive packages to skip the queues and easily pour their own pints, soft drinks, and cocktails.

It also added bookable karaoke pods, where groups of up to 12 can choose from 45,000 chart-topping hits and throwback tunes, with a 55-minute session costing £36. You can even keep the party going by ordering drinks to your pod.

PLAYXPERIENCE was also added to Butlin’s Bognor Regis in autumn 2024, a 50,000 square feet activity centre that offers nine experiences across two floors for kids and adults. These include escape rooms, a virtual reality arcade, laser tag, and hi-tech mini golf courses.

In addition to family holidays, Butlin’s also continues to offer its adult-only Big Weekenders for visitors who’d prefer to enjoy the parks without kids around. These include themed weekends based around music genres and decades.

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Jet2 has issued a serious alert to holidaymakers

Jet2 has issued a warning to holidaymakers who have booked a certain type of hotel room, amid a very busy summer for international travel.

The operator took to X, formerly Twitter, on Tuesday morning (August 18) to share some important safety guidance with those who will be staying in a hotel room with a balcony. Jet2 said: “Booked a hotel with a balcony? Follow the safety advice, avoid risky behaviour and keep an eye on friends who might be unsteady.

“Hotels can fine or evict you for unsafe behaviour – and your insurance might not cover balcony incidents. One slip can change everything.”

The UK’s Foreign, Commonwealth and Development Office (FCDO) reminds travellers that Brits have been seriously injured, or killed, after falling from hotel balconies while abroad. Many falls involve alcohol and people are urged not to try to jump from balcony to balcony, or to climb up to get into their room from the balcony.

Holidaymakers should also never jump from a balcony into a swimming pool. FCDO guidance for Spain adds that hotels and other establishments “will evict you if you behave dangerously on balconies”. You could also get a fine.

The FCDO advises Brits heading abroad not to take any unnecessary risks around balconies or other elevated areas, especially while under the influence of alcohol or drugs. “If you are staying in a room with a balcony, follow the safety advice at the hotel or apartment, and watch out for friends who may be at risk.”

In certain areas, you could face a fine or be thrown out of your hotel if you are found to be acting irresponsibly around balconies. Your travel insurance provider may not pay out for incidents that occur on a balcony or if you were under the influence of drink or drugs when the incident took place.