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There’s a simple passport and booking mistake that could see holidaymakers pay up to an extra £160 per passenger, just to correct it, or be denied boarding at the airport

An easy passport mistake could see holidaymakers denied boarding at the airport or charged a fee.

Jetting off abroad is always exciting, but there are a few key pre-planning checks everyone should make to ensure a smooth, safe journey. From ensuring the passport is in date, securing valid travel insurance, checking any travel advice on the Foreign Office website, to understanding the country’s entry requirements and the European Union’s (EU) new Entry/Exit System (EES).

Then comes the fun part: booking a luxurious hotel or resort, planning a desirable itinerary, finding the best flights, and heading to the airport. Yet, amid the anticipation, there’s a simple mistake with passports and flight bookings that could cause major disruption to anyone’s travel plans, and it’s easily avoidable.

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Gavin Lapidus, Company Director at eShores, a UK-based travel agent, warned that a traveller’s name on a passport must match the name on their booking. This can be an issue for shortened or nicknames, name changes, including for those who are married, and any spelling mistakes.

If the name on their booking does not match the passport, holidaymakers could “be denied boarding, experience delays at security or check‑in, or be charged a fee to correct the name”, Gavin exclusively told the Mirror. “Airline policies vary, so it’s important to triple‑check name details before booking.”

The travel expert further advised: “Travellers should never use shortened names, nicknames, or aliases when booking flights. For example, booking under ‘Bob’ instead of ‘Robert’ can result in being denied boarding if it doesn’t match the passport exactly. Always use your full legal name as it appears on your passport to avoid delays or additional fees.”

Gavin also warned about the cost of correcting a spelling mistake. “Minor spelling errors can sometimes be corrected, often for a fee. However, full name changes are usually not allowed,” he explained.

“If you spot an error, contact your airline as soon as possible, as acting quickly improves your chances of having it fixed. Be prepared to show valid identification and expect potential charges.”

For easyJet passengers, they can amend their title or correct spelling mistakes via the airline’s website or mobile app free of charge. However, if anyone needs to change the name on the flight booking, easyJet will charge £60 per passenger per flight when amended online, or £65 with the customer service team.

Meanwhile, Ryanair will charge £115 per passenger for a name change when made online, or £160 through an agent. For Jet2, if a name change is made 15 days before the departure date, it will cost £50, but 14 days or less will set a passenger back £150.

For Brits who are married but have not yet changed their maiden name on their passport, Gavin further advised: “If a traveller has recently married, the name on the booking must still match the name shown on the passport. There is no legal obligation to change your surname immediately after marriage.

“If your passport is still in your maiden name, you can continue to travel using it until it expires, as long as your flight booking is made in the same name. You can update your passport at any time using your marriage certificate.”

Do you have a travel story to share? Email webtravel@reachplc.com

A mum described the moment she was charged £55 for her daughter’s suitcase as ’embarrassing and humiliating’ after Ryanair staff claimed it was too big for the hand luggage sizer

A mum who was forced to pay £55 for her daughter’s suitcase on a Ryanair flight says she was caught out by the airline’s “petty” wording.

Luana Botas was travelling home from a six-day trip to visit family on April 3 when she was stopped at Budapest Airport over her daughter’s case.

The 43-year-old was told to put her seven-year-old’s hardshell case into the hand luggage sizer. She was then ordered to pay £55 when it was too large.

Project manager Luana however pointed out that the airline’s website says Trunki or “Trunki-style” cases can exceed the restrictions and still be accepted on board. A Trunki is a ride-on style suitcase aimed at toddlers.

The Ryanair website states children aged between two and 11 are allowed one Trunki case that can exceed the dimension limits of a small bag – 40 x 30 x 20cm. It says this extends to other brands with “similar dimensions” as well as Trunki cases.

The mum-of-one accepts that her daughter Maia Robinson was carrying a case that was 48 x 26 x 33cm, but believes it fits the description. Ryanair, however, says this exceeds the dimensions of a Trunki suitcase (46 x 20 x 31 cm).

Luana says she was fine travelling through Birmingham Airport, describing the moment as “embarrassing and humiliating”. She said: “I went through Birmingham Airport and no one bat an eyelid, it was absolutely fine.

“We had two backpacks and they were pretty much the same size. On Ryanair’s website, there’s a section that says kid’s luggage, like Trunki and other similar brands, are exempt from the strict limit.

“We were going through the boarding procedure at Budapest when a staff member signalled for me to put my daughter’s luggage in the sizer. My bag was fine, even though it was the same size.

“[My daughter’s case] only went halfway and because it’s a hard shell, it didn’t go all the way down. She asked me to pay the surcharge.

“I tried to explain to her that I had no issues going from Birmingham to Budapest and that a Trunki is allowed. I couldn’t get through to her in any way and boarding was almost complete.

“I said ‘even though I’m trying to explain to you that this is your own policy, you’re still going to charge me? And she said ‘yes I need a passport please’.”

Luana, from Birmingham, continued: “We went through the very embarrassing and humiliating procedure of me paying for a service that was exempt.

“I was genuinely in such shock. This was just a little pull-along for my daughter to enjoy.

“The policy on Ryanair’s website says similar brands are exempt. This was [bought online] and [the website] said it was under-seat cabin approved.

“It’s wrong to have a policy that you make an exemption for and then still charge me.”

A Ryanair spokesperson said: “This passenger’s bag exceeded the permitted dimensions, and they were correctly required to pay a standard gate baggage fee (£55) by the gate agent at Budapest Airport.”

Passengers must not bring any of these on board planes or pack them in their luggage

People who use budget airline Ryanair for their 2026 travel plans will need to be aware that dozens of items are not allowed on board. Ignoring the list when packing your suitcase or carry-on could mean holidays never make it past the airport.

By now, most people know the basics of what is and is not allowed when heading abroad. These items are usually banned for good reason, such as to keep everyone, including yourself, as well as the staff and other passengers on the plane, safe.

Ryanair has published a full list of items staff will flag as too dangerous to bring on board in any kind of luggage. People who pack these items will likely be stopped by security teams during baggage screening.

People will usually be given the choice to surrender the item if they want to continue with their holiday, provided it is only a minor item, such as liquids over 100ml or certain small tools. Some airports provide bins at security for you to dump items before screening.

Depending on the item and situation, you may be allowed to pay for a postal return service, dispose of it, or face fines and prosecution if it is illegal. Police will be called, and you may be detained. According to the Ryanair website, the following items are strictly prohibited on board and in checked baggage.

Ryanair’s full list of

Guns, firearms and other devices that discharge projectiles. This also covers devices capable of, or appearing capable of, causing serious injury by discharging a projectile. Examples include:

• firearms of all types (such as pistols, revolvers, rifles, shotguns)
• toy guns (including recreational guns such as paintball guns)
• replicas and imitation firearms (capable of being mistaken for real weapons)
• component parts of firearms (excluding telescopic sights)
• compressed air and CO2 guns (such as pistols, pellet guns, rifles and ball bearing guns)
• signal flare pistols and starter pistols
• bows, crossbows and arrows
• harpoon guns, spear guns and nail guns
• slingshots and catapults

Stunning devices, designed specifically to stun or immobilise, including:

• devices for shocking (such as stun guns, tasers and stun batons)
• animal stunners and animal killers
• disabling and incapacitating chemicals, gases and gas containers, sprays (including tear gas, mace, pepper sprays, capsicum sprays, acid sprays and animal repellent sprays)

Explosives, incendiary substances and devices used to cause serious injury or to pose a threat to the safety of aircraft (or those appearing capable), such as:

• Ammunition
• Blasting caps
• Detonators and fuses
• Replica or imitation explosive devices
• Mines, grenades and other explosive military stores
• Fireworks and other pyrotechnics
• Smoke-generating canisters and smoke-generating cartridges
• Dynamite, gunpowder and plastic explosives
• Flammable liquids, flammable solids and substances that cause a chemical reaction
• Paint, turpentine, white spirit and paint thinner
• Alcohol with an ABV of more than 70% (140% proof)
• Toxic or infectious substances (for example, acids and alkalis, ‘wet’ batteries, bleach, poisons, infected blood, and bacteria and viruses)
• Radioactive material (including medicinal or commercial isotopes)
• Corrosives (including mercury, vehicle batteries, and parts which have contained fuel)
• More than one litre in total of edible oil (for example, olive oil)
• Lithium ion battery-powered vehicles (including segways and hoverboards), other than any wheelchair or mobility equipment that meets our regulations
• Smart bags in which the lithium battery has not been removed
• Fire extinguishers (except as authorised by fire procedures and as emergency equipment on the plane)
• Lighters and firelighters with a flammable liquid reservoir containing unabsorbed liquid fuel (other than liquefied gas), lighter fuel and lighter refills
• “Strike anywhere” matches
• Christmas crackers
• Energy-saving light bulbs
• Items with internal combustion engines

Items which Ryanair staff have good reason to believe are “unsuitable for carriage” because they are “dangerous or unsafe”. Staff can also refuse items due to their “weight, size, shape or character” and if they appear “fragile or perishable”.

Ryanair also adds to its ‘ban list’ that “fish, birds or any animals killed and kept as hunting trophies” cannot be carried on board or in checked baggage. These bans are intended to make it more difficult for the trophy hunting industry to ship remains—such as skins, heads, or tusks—back to a hunter’s home country.

Certain items that are not allowed in the main cabin can be packed in suitcases, such as “sharp objects, workmen’s tools, and blunt instruments”. See the full list here and how to safely let airlines know if you intend to bring one.