Airways

A man splurged almost £7,000 on a first class flight with British Airways but one big issue left him feeling unimpressed with some saying he has “sufficient evidence for a refund”

A man forked out almost £7,000 on a first class flight with British Airways but branded his experience “shocking” due to one specific downside.

Flying first class is a dream many people have, especially on a long-haul flight as standard airline seats are notoriously tight and cramped. For those lucky enough to snap up a first class ticket, their expectations may be as high as the price. Now one content creator, known as Jabz, splashed £6,800 on a first class ticket with British Airways and documented his experience in a vlog-style video which he shared to social media.

In the footage, which was posted on Instagram to his 213,000 followers, he narrated his thoughts. Jabz began: “I just flew British Airways’ first class which was £6,800 and it was shocking.”

He did praise the cabin, which looked quite “modern” with a “minimal” design. It also came with a “super wide” seat which offered “more than enough space” to stretch out his “long” legs.

Jabz said: “The only downside is there was no privacy door which is a shame because even business classes have them now.”

When he was handed an “amenity kit” and a set of pyjamas, he was immediately impressed, and then enjoyed a welcome drink while he familiarised himself with the features of his seat.

But things took a turn for the worst after he was handed a menu. First class passengers are able to “request different meals before departure”, which he did, but was told by staff that “they forgot to load it onto the plane”.

Jabz said sarcastically: “That’s fine because there’s gonna be other options, right?”

He had wanted a fish dish but this wasn’t possible. He continued: “BA said they only had one fish meal in first class and someone had already requested it but they said they’re gonna check what they had spare in the lower cabins to see what they could do.

“Talk about first world problems but that’s just not what I paid for. I’m over here getting treated like I’m Oliver Twist.”

He then included clips of all the meals he was served onboard. He branded a tomato soup “actually quite decent” but said a “cold plate of tomatoes, paneer and couscous” was “really not good, unfortunately”.

Jabz jokingly described his main dish as a plate of “glippy gloop and fizzy widgets”. He said: “If this is what they’re serving in first class, the food in economy must be radioactive because I genuinely don’t know what this is supposed to be.”

He was “excited” for dessert which “looked good” but “tasted like baby oil and sugar” while the accompanying fruit plate contained mangoes which “weren’t even ripe”.

Jabz also noted the first class bathroom didn’t contain a shower, which differed to previous experiences he enjoyed on other first class flights.

Onto a positive feature, he praised the “really cool” wardrobe outside first class seats which allows passengers to hang up their clothes once they’ve changed into the provided pyjamas. After returning to his seat, he noted the flight attendant had made it into a bed so he could lay down and get some rest. Jabz was pleased it was “really spacious” and said it was “one of the more comfortable cabins to sleep in”.

But his final plate of food was made up of “miscellaneous ingredients” that he wasn’t impressed by.

In the comments section, fellow Instagram users were keen to share their thoughts. One person said: “Flying first class is a personal dream that I’ll likely never achieve. Thanks BA for making me feel so much happier about not being able to afford it.”

Another quipped: “You have sufficient evidence for 70% refund.”

A third said: “These for £6,700? No thanks.”

Another added: “That is pretty shocking. That food wouldn’t be barely passable in business but First? It should be pure gourmet.”

Meanwhile others had more positive things to say about their previous experiences. One said: “Yes I fly First Class to Barbados, worth it. I love BA, thanks.”

While someone else commented: “I’ve flown BA business with the new sliding doors and it was great.”

What does BA offer in First Class?

According to BA’s website, a first class experience comes with “exceptional, elegant service”. It added: “Your own private, spacious suite, a fully flat bed with luxurious bedding.

“Delicious, indulgent fine dining. Temperley London loungewear, amenity bag and slippers. Seven-piece luxury skin and body care collection from Elemis. Access to luxurious lounges. Exclusive and dedicated service. Priority boarding.”

The airline prides itself on providing a “luxury travel experience” where you can “cross the world’s skies comfortably, enjoying excellent food”.

BA has been approached for a comment.

THE Iran crisis is continuing to affect travel with airlines having to stop flights to the Middle East.

British Airways is scheduled to start flying back to the likes of Dubai and Doha in July – but has announced it will drop one service completely.

BA will drop its service from London Heathrow to Jeddah in Saudi Arabia permanently from April 24, 2026.

The airline had been operating a four flights a week service since November 2024.

But a shift in demand, due to the conflict in the Middle East, has led to the airline terminating the service.

However, British Airways is set to resume flying to the Middle East next month with flights to Riyadh restarting in mid-May.

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It is also scheduled to start flying to Dubai, Doha and Tel Aviv on July 1 at the earliest.

But these services will be reduced from what they were before the conflict began.

Flights to Dubai will go from three each day to one daily flight while services to Doha, Tel Aviv and Riyadh will drop from two flights to just one a day.

Flights to the city of Larnaca in Cyprus are scheduled to resume on May 22.

Meanwhile, services to Bahrain and the city of Amman in Jordan, are paused until October 25.

British Airways said: “Due to the ongoing situation in the Middle East, we have made further changes to our flying schedule to provide greater clarity for our customers.

“We’re keeping the situation under constant review and are directly in touch with affected customers to offer them a range of options.”

Due to its reduced flight schedule, BA has said it will use its freed up aircraft to head to other destinations like India and Kenya.

It will begin daily flights to Bengaluru in India and Nairobi in Africa during the summer season until late October.

It will operate a third daily service from London Heathrow to Delhi until May 31.

The airline will add its third daily flight from London Heathrow to Mumbai from May 15 to 31.

Here’s more on another major airline that has axed hundreds of flights until end of summer amid fuel cost crisis.

And one domestic airline has cancelled its London flights for rest of the season due to ongoing fuel crisis.

Dubai Airport has seen substantial flight disruption as British Airways announces it will halt all flights into Dubai until June as Iranian attacks on airports across the region continue

British Airways (BA) has cancelled all flights into Dubai until June as Iran continues its attacks on the UAE.

BA confirmed that flights to Amman, Bahrain, Dubai and Tel Aviv were now cancelled up to and including May 31, and flights to Doha were cancelled until April 30, the airline said in a new update.

“[The cancellations are] due to the continuing uncertainty of the situation in the Middle East and airspace instability, and to provide more clarity to our customers,” a BA spokesperson said.

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In 2025, Dubai International Airport was the world’s busiest airport for international passengers, accommodating nearly 90 million travellers.

December 2025 alone saw around 8.7 million passengers, the busiest single month in the airport’s history, The Express reports.

The airport connects travellers to 291 destinations across 110 countries.

The UK Foreign Office currently advises caution or against all but essential travel to the UAE and other Gulf states due to regional tensions.

Those already in the UAE are advised to follow local authorities’ instructions, register your presence with the UK government and be prepared for sudden changes in the security situation.

Despite Dubai being on the UK Foreign Office’s “No go” list, many travellers were still choosing to take the risk and fly there, Travel journalist Simon Calder told BBC Radio Scotland’s Breakfast programme.

BRITISH AIRWAYS is launching two exciting new long-haul routes from the UK.

The airline is launching a route to Melbourne in Australia and Colombo in Sri Lanka.

The Melbourne route will be launching on January 9, 2027 in time for the Australian Open and the Melbourne Grand Prix.

The flights will operate year-round from London Heathrow, via Kuala Lumpur, on a daily basis.

It will take off from Heathrow at 9:10pm and land in Kuala Lumpur at 6:05pm the next day.

The flight will then take off again at 7:45pm and land in Melbourne the following morning at 6:40am.

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The return leg will start on January 11, taking off each day at 4:35pm and landing in Kuala Lumpur at 9:35pm.

The flight will then take off from Kuala Lumpur at 11:15pm and land back at Heathrow the following day at 5:20am.

Return flights will cost from £1,130 and go on sale on March 17.

Melbourne is the capital of Victoria and is Australia‘s second-largest city.

It was recently named the world’s best city by Time Out, with it scoring high among younger residents as well as for its food scene, art and culture scene nightlife.

The city is also often ranked among the world’s most liveable cities.

When you are there you can explore the city’s lively arts scene in Fitzroy, where there are a number of vintage shops, record stores and cosy cafes.

The city often hosts major sporting events as well, such as Formula One.

Melbourne also loves its coffee, with a large café culture including hidden bars and restaurants.

Flights to Colombo in Sri Lanka will launch sooner, on October 23, 2026.

The flights will operate three times per week on Mondays, Wednesdays and Fridays from London Gatwick to Colombo.

The route will only operate during the winter though.

The flight will depart at 5:30pm each time, landing in Colombo the following day at 9am.

And the return leg – which starts on October 24 – will depart at 11am and land back at Gatwick at 5pm.

Return fares start from £620 and also go on sale on March 17.

Colombo is the capital of Sri Lanka and is known as a vibrant and bustling city.

Top things to do include heading to Pettah Market, which features different ‘zones’ for specific goods, including spices and textiles.

Make sure to explore the colonial-era buildings in the Fort area as well.

Tuk-tuks are popular in the city too and are an experience in themselves.

In addition to the two new routes, BA is also boosting capacity on several routes including Cape Town in South Africa; Tokyo in Japan; Bridgetown in Barbados; Kingston in Jamaica and San Jose in Costa Rica.

Neil Chernoff, British Airways’ Chief Planning and Strategy Officer, said: ”We’re delighted to announce sizeable growth to our flying schedule for winter 2026, including two notable new destinations that I’m confident will prove popular with our customers.

“We’re also increasing services across several high-demand routes around the world.

“Together, these changes represent a significant investment in our long-haul leisure network, adding even more options and choice for our customers.”

In other flight news, there are 37 new flights launching from a major UK airport this year including budget routes to Asia.

Plus, a UK airport is launching its biggest ever flight schedule with 19 new routes in major £60million expansion.

The popular airline has made the big announcement to relaunch the daily flights as part of its winter expansion, serving travellers and residents of both countries

British Airways have made a huge announcement that they are relaunching daily flights to a popular city for UK passengers – ahead of a couple of huge worldwide sporting events.

The airline will be returning to Melbourne after a 20-year hiatus.

BA made the announcement on Tuesday, March 17 that flights will be starting in January 2027.

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The flights will commence flights to Melbourne from January 9, 2027, launching in time for the Australian Open and the Melbourne Grand Prix. Flights will operate year-round from London Heathrow, via Kuala Lumpur, on a daily basis.

Passengers will be able to choose from First, World Traveller (economy), World Traveller Plus (premium economy), and Club World (business class) in both directions.

Return fares start from £1,130 (including taxes and carrier fees) and are on sale from today.

The UK airline halted all services from Melbourne Airport in March 2006 with other companies being relied on for people to make the London-Melbourne journey.

Melbourne Airport Chief Executive Officer Lorie Argus said the announcement underscored Melbourne’s place as Australia’s largest and best connected 24-hour gateway.

“We are thrilled to welcome British Airways back to Melbourne Airport and we’re incredibly excited about what this extra choice means for travellers and exporters,” she said.

“British Airways is one of the world’s most recognisable airlines and in its more than 100 years of flying has earned a well-deserved reputation for excellence and reliability.

“With the largest choice of airlines flying to the UK and Europe, 24-hour operations and the shortest minimum connection time of any Australian airport, Melbourne Airport is now the clear choice for Europeans heading to Australia or Australians looking to travel abroad.

“London is one of the world’s great global cities and a critical hub for business, tourism and education, while Melbourne was last week voted Time Out’s “best city in the world” as well as being home to the largest British expat community in Australia, so there will be no shortage of two-way demand.”

The move is part of a significant planned expansion to BA’s network for winter 2026, with the addition of Colombo in Sri Lanka as well.