accommodation

The Aichi-Nagoya Asian Games get under way this weekend under the shadow of a housing crisis that has organisers scrambling to placate athletes and officials from participating nations.

The tournament has been mired in complaints over housing options for athletes travelling to Japan, after the host nation decided not to build a dedicated Games village for the 17,000 competitors and officials.

To cut costs this year, organisers are relying on a cruise ship, temporary wooden cabins and hotels, but this temporary accommodation has met with criticism in the days leading up to the continental competition.

On Monday, South Korean officials slammed beds in shipping container-style huts as the “worst-ever”, as the South Korean basketball chief said the beds were too short to stretch out in.

Here’s everything we know:

Why are the Asian Games facing an accommodation crisis?

The official housing committee said the issue arose because they expected 15,000 athletes and officials, but numbers increased as new sports were added.

This year’s Games will feature several newcomers, including mixed martial arts, padel and surfing, as well as virtual taekwondo and teqball, which ‌‌combines aspects of football and table tennis.

Ahead of the Games’ opening, chief organiser Hideaki Omura said efforts are being made to ensure athletes are comfortable.

“If there are different opinions, then we will respond to them appropriately,” Omura, who also serves as governor of Aichi prefecture, told the AFP news agency.

“At this point, while we are responding to individual opinions, we have been improving everything as issues arise, and we will continue to respond that way.”

He added that a committee of former athletes, including Olympians, gave a favourable assessment of the plans for the huts built this year.

“We explained everything to them and had them take a look around, and they said it looked functional and good,” he said.

Where will the Asian Games athletes stay?

Alternative housing options range from a cruise liner and wooden containers to hotel rooms.

On Tuesday, the Italian cruise ship, Costa Serena, which will host 4,000 athletes and officials, arrived in Nagoya.

The shipping container-style huts in the dock area of Japan’s biggest port will host 2,000 other athletes and officials.

On Thursday, Japan’s deputy Chef de Mission Hisashi Mizutori told a news conference that athletes have been going through entry procedures since the cruise ship village opened a day earlier.

“There have been cases where coaches, team officials and athletes have been assigned to the same room. There are also situations where room assignments were made purely based on the numbers, such as assigning five twin rooms for a group of five men and five women,” Mizutori said.

“While the numbers match on paper, practically it creates challenging situations such as men and women being assigned together, coaches being assigned with athletes, or trainers who need to accommodate a lot of medical equipment being assigned together.”

He added that the Japanese Olympic Committee (JOC) had also anticipated accommodation “challenges” and secured hotels in the city as a backup.

“We are currently working to coordinate and negotiate adjustments wherever possible. For cases where that proves too difficult, we are considering using the backup accommodations that Team Japan prepared in advance as alternatives.”

Why are participating nations and athletes complaining about the accommodation?

Jung Jae-yong, vice president of the Korea Basketball Association (KBA), slammed the cabins hosting the men’s basketball team.

“Athletes who are over two metres tall cannot even stretch their legs out on the beds. It’s unreasonable.”

Jung also accused the organisers of failing to respond to South Korea’s concerns about the housing options.

“The organisers have still not said anything,” he said, adding: “We are very concerned and discussing extensively with the Korean Sport and Olympic Committee what to do about this.”

Player Byeon Jun-hyeong, from the basketball team, posted a video on social media showing a leaking sink and a soaked floor in his hut.

“Please help us,” he posted.

Philippine Olympic Committee president Abraham Tolentino also said that while all his athletes had been given a room, “some officials, like coaches, were moved to different hotels and Airbnb”.

Why will cricketers get the best accommodation at the Asian Games?

Head of Japan’s cricket association, Naoki Alex Miyaji, said in early September that cricket would get better accommodation than other sports.

According to Miyaji, the cricket tournament is being run by the Asian Games organising committee in collaboration with the Asian Cricket Council.

He said that the two bodies had been discussing accommodation options “for a long time”.

“The participating teams in cricket are being offered hotel accommodation,” Miyaji said.

“Many other sports are being accommodated in much more limited facilities, such as a cruise ship or container hotels.”

What other issues have hit the Asian Games?

While the opening ceremony has yet to take place, several events such as basketball, football, cricket, hockey and modern pentathlon have already begun.

On Thursday, Tropical Storm Dujuan was located off Japan’s Pacific coast as of 03:00 GMT and heading northwest towards central Japan, where Nagoya is located.

Last week, torrential rains hit Nagoya and the surrounding areas, forcing schools to close and suspending train services. Several hundred athletes were also forced to leave their accommodation.

Kosei Inoue, Japan’s chef de mission for the Games and a senior executive board member of the JOC, said at a news conference on Thursday that some competitions have already experienced “delays or postponements, and there is also a possibility that a typhoon could approach on September 21”.

“Under these circumstances, we are holding thorough meetings within the JOC to ensure that we are fully prepared and capable of responding appropriately to these situations.”

Organisers in Japan say they had ‘neither the manpower nor the budget’ to deal with the accommodation shortage.

Accommodation at the Asian Games, which start this week in Japan, is the “worst ever”, say South Korean officials, warning of “a serious shortage” of rooms.

Beds in shipping container-style huts are too short for players to stretch out, the South Korean basketball chief said on Monday, while officials from the Philippines resorted to Airbnb.

There is no dedicated athletes’ village for the games, with organisers instead relying on a cruise ship, temporary wooden cabins and hotels to cut costs.

The games in the city of Nagoya in Aichi prefecture officially open on Saturday, but football and basketball are already under way.

Jung Jae-yong, vice president of the Korea Basketball Association (KBA), expressed his displeasure with the cabins where the men’s basketball team is staying.

“Based on my experience, this is the worst it has ever been,” he said.

“Athletes who are over two metres tall cannot even stretch their legs out on the beds. It’s unreasonable.”

Byeon Jun-hyeong, from the basketball team, posted a video on social media showing a leaking sink and a soaked floor in his hut.

“Please help us,” he posted.

The huts are set to be home to 2,000 athletes and officials over the more than two weeks of the games.

Worried about their athletes, Indian sports officials built replicas of cabins to help them get used to the games’ accommodation.

KBA’s Jung accused organisers of failing to respond to South Korea’s concerns.

“The organisers have still not said anything,” he said.

“We are very concerned and discussing extensively with the Korean Sport and Olympic Committee what to do about this.”

Hundreds of athletes were briefly evacuated from their accommodation last week as record rainfall lashed Nagoya.

More rain has been forecast in the coming days.

‘Serious shortage’ of accommodation

More than 17,000 athletes and officials are expected at the games — a bigger number than the Olympics.

Organisers were initially expecting 15,000 and argued last month that they had “neither the manpower nor the budget” to deal with ballooning numbers.

The Olympic Council of Asia later said everyone would get a place to stay.

Star cricketers have voiced fears about a lack of top-notch hotels.

A Korean Sport & Olympic Committee (KSOC) official agreed that problems persist with the games just days away.

“At the moment, there is a serious shortage of accommodation not only for the entire South Korean delegation to the Asian Games, but for delegations from around the world in the Aichi-Nagoya area,” the official said.

“We are doing everything we can to resolve the issue and ensure there are no such problems.”

Philippine Olympic Committee president Abraham Tolentino said all athletes from his country had been given a room. However, “some officials, like coaches, were moved to different hotels and Airbnb”.

The Italian cruise ship Costa Serena is due to arrive in Nagoya on Tuesday. Between 4,000 and 5,000 athletes will stay on the vessel.

The rest will be accommodated in hotels, including in Tokyo, where swimming, diving and equestrian events will take place.

A Which? survey has named the best and worst holiday parks across the UK, and coming in dead last is a brand that was once a go-to resort for families but now only has one resort left in its portfolio

A holiday park that was once part of a chain of 30 sites and now stands as the brand’s last remaining location has been crowned the worst in the UK.

A Which? survey ranking the best and worst holiday parks across the country has placed Pontins firmly at the bottom, with its final remaining site in Weston-Super-Mare in Somerset being given the dubious honour.

Scoring a woeful 61% rating, Which? readers awarded the brand just two stars across customer service, accommodation quality, cleanliness, and food and drink. And despite being one of the most affordable options in the rankings, averaging £38 per person per night, it still only scraped two stars for value for money.

The dismal scores are a world away from Pontins’ glory days, when it was renowned for lively family getaways featuring its famous Bluecoats entertainers — a launching pad for the careers of Shane Ritchie and Bobby Davro. The brand was rescued from the brink of collapse 15 years ago when it was snapped up by Britannia Hotels, a chain Which? has repeatedly labelled the UK’s worst hotel chain.

Have a story you want to share? Email us at webtravel@reachplc.com

Its sole surviving site, Sandy Bay Holiday Village, is adults-only and appears to be actively distancing itself from the Pontins name, with no mention of the brand anywhere on its website. The park boasts a heated indoor pool, games room, live shows, and daily activities.

The park has received mixed reviews on Google, currently sitting at 3.6 stars out of five. One recent reviewer said: “The location is great, beach right in front of the resort, Weston only a 10 min open bus journey away”, also praising the accommodation for its cleanliness and upgraded room options.

Yet less favourable reviews tell a different story, with guests claiming “the rooms were filthy. We didn’t even have matching curtains!” and “dirty, smelly, run down! They may have changed their name, but they haven’t changed their shame.”

Prior to the closures, Pontins regularly made headlines as disgruntled customers reported grimy accommodation and poor facilities. In the now-closed Pontins Southport, guests complained of people smoking drugs and drunk parents roaming the park. A mum who visited the Brean Sands report alleged her children were left in tears after finding rubbish and dirt all over their room.

Another family, who visited Pontins Prestatyn in Wales dubbed it a “holiday from hell”. They claimed the room was yellowing from stains, the pool and restaurants were shut, and they “couldn’t even see out of the windows” due to grime.

At the opposite end of the rankings, Potters Resorts topped the table with its all-inclusive resorts in Norfolk and Essex, while Hoburne Holidays secured second place. Hoburne operates parks throughout the south and south west of the UK, including sites in the Cotswolds, Dorset, and Somerset.

Which? said: “This fifth-generation family business’s seven locations (in the south of England ) are all ideally situated, from a clifftop in coastal Dorset to a woodland retreat in the New Forest.”

It added: “There’s no tray jostling in sterile canteens either. Restaurants, like the lantern-adorned Pier House, with its sea-view terrace, source local, seasonal ingredients such as Brixham trout – earning the brand five stars for its food and drink. Activities make the most of each park’s unique surroundings, whether it’s guided bat walks or instructor-led kayaking on the wetlands of its Cotswolds site.”

The UK’s best and worst holiday parks

(Name of resort, overall customer score)

1. Potters Resorts – 83%
2. Hoburne Holidays – 81%
3. Darwin Escapes – 80%
4. Landal Parks – 80%
5. Waterside Holiday Group – 80%
6. Shorefield Holidays – 76%
7. Away Resorts – 75%
8. Bluestone Wales – 75%
9. Park Leisure UK – 75%
10. Highland Holidays – 74%
11. Lyons Holiday Parks – 74%
12. Largo Leisure – 73%
13. Park Holidays UK – 73%
14. Warner Coastal Villages – 73%
15. Forest Holidays – 72%
16. John Fowler Holidays – 72%
17. Center Parcs – 69%
18. Haven Holidays – 68%
19. Parkdean Resorts – 68%
20. Butlin’s – 63%
21. Pontins – 61%

Based on a survey of 2,221 Which? Connect panel members and general public conducted in February and March 2026.