Passengers wait with luggage in the check-in area of Gatwick Airport under a large blue sign with flight information for various airlines.

A BRITISH travel firm which sold package holidays to Europe and South East Asia has ceased trading after going into liquidation this week.

Many Brits will have their travel plans ruined as the company lost its Air Travel Organisers’ Licensing (ATOL).

NINTCHDBPICT000911077537
Many Brits will have their travel plans ruinedCredit: Getty

According to Companies House, Regen Central Ltd, founded in 2011 in Hertfordshire went bust on January 13.

The package holiday company ran packages to ItalyBali, and Thailand, as well as the Middle East, including Dubai and Saudi Arabia.

ATOL is the UK government-backed financial protection scheme that comes into place when consumers book a package trip that includes a flight.

The licensing is required for tour companies in the UK as it guarantees that customers receive refunds if the company collapses.

MAGIC RIDE

I went on UK train journey that feels like Hogwarts Express with stunning views


CONNECT IT

The two European countries set to be connected by new £11.4million bridges

It is understood by the Civil Aviation Authority (CAA) that Regen Central Ltd had no outstanding ATOL-protected bookings.

“Regen Central Ltd- ATOL 11020 has ceased trading as an ATOL holder on 13th January 2026,” the CAA website said.

The message continued “The company based in London traded under the names One Haji and Umrah, Regen Travels and Oneworld Travels and website(s) regentravels.com, oneworld-travels.com and onehajjumrah.com.”

However, it did say that bookings sold as flight only, accommodation only and non-flight packages are not protected by the ATOL scheme.

So, make sure you read the small print before trying to claim a refund.

There may be help out there if you did book one of the above packages though.

Customers who booked invalid travel packages have been asked to wait patiently until the agency provides information on how to submit refund claims.

“We understand the company had no outstanding ATOL protected bookings. Bookings sold as accommodation only, non-flight packages, and flight only bookings for which tickets were issued are not protected by the ATOL scheme” the CAA website states.

Anyone who believes they are owed a refund for an ATOL-protected booking should contact them via email at claims@caa.co.uk.

The next step for the company is now to begin liquidation proceedings.

This comes just weeks after The Civil Aviation Authority (CAA) announced at the end of December that the Ickenham Travel Group stopped trading in November.

The London-based company previously traded under the names Abu Dhabi Holidays, Ras Al Khaimah Holidays and Letsgo2.

Ickenham Travel Group, which started with just one shop, was founded in 1970 by chief executive Peter Reglar.

It ceased trading as a license holder on November 20, 2025 after more than five decades.

The CAA told customers who were overseas on that date that their return flight remained valid and they should check in with their airline ‘as per the existing flight ticket’.

In June last year another British-based travel company went bust and customers had their holidays cancelled.

Great Little Escapes, based in Berkshire, says it organises “holidays to the most iconic cities in the world”.

Its website boasts: “Find your next City Break with Great Little Escapes.”

But it has now ceased trading as an ATOL holder. A total of 141 customers have been affected.

A notice from the Civil Aviation Authority said: “The company based in Sandhurst, Berkshire traded under the names Your Holidays, Great Little Escapes, Tunisia First and websites http://www.themaldives.co.ukhttp://www.yourholidays.co.ukhttp://www.thecaribbean.com and http://www.greatlittleescapes.co.uk.

Passengers wait with luggage in the check-in area of Gatwick Airport under a large blue sign with flight information for various airlines.
Make sure you read the small print before trying to claim a refundCredit: AFP

Source link

Leave a Reply

Discover more from Occasional Digest

Subscribe now to keep reading and get access to the full archive.

Continue reading