There’s a simple passport and booking mistake that could see holidaymakers pay up to an extra £160 per passenger, just to correct it, or be denied boarding at the airport
A simple passport mistake could land you with an extra charge, but it’s easily avoided(Image: Getty Images)
An easy passport mistake could see holidaymakers denied boarding at the airport or charged a fee.
Jetting off abroad is always exciting, but there are a few key pre-planning checks everyone should make to ensure a smooth, safe journey. From ensuring the passport is in date, securing valid travel insurance, checking any travel advice on the Foreign Office website, to understanding the country’s entry requirements and the European Union’s (EU) new Entry/Exit System (EES).
Then comes the fun part: booking a luxurious hotel or resort, planning a desirable itinerary, finding the best flights, and heading to the airport. Yet, amid the anticipation, there’s a simple mistake with passports and flight bookings that could cause major disruption to anyone’s travel plans, and it’s easily avoidable.
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Gavin Lapidus, Company Director at eShores, a UK-based travel agent, warned that a traveller’s name on a passport must match the name on their booking. This can be an issue for shortened or nicknames, name changes, including for those who are married, and any spelling mistakes.
If the name on their booking does not match the passport, holidaymakers could “be denied boarding, experience delays at security or check‑in, or be charged a fee to correct the name”, Gavin exclusively told the Mirror. “Airline policies vary, so it’s important to triple‑check name details before booking.”
The travel expert further advised: “Travellers should never use shortened names, nicknames, or aliases when booking flights. For example, booking under ‘Bob’ instead of ‘Robert’ can result in being denied boarding if it doesn’t match the passport exactly. Always use your full legal name as it appears on your passport to avoid delays or additional fees.”
Gavin also warned about the cost of correcting a spelling mistake. “Minor spelling errors can sometimes be corrected, often for a fee. However, full name changes are usually not allowed,” he explained.
“If you spot an error, contact your airline as soon as possible, as acting quickly improves your chances of having it fixed. Be prepared to show valid identification and expect potential charges.”
For easyJet passengers, they can amend their title or correct spelling mistakes via the airline’s website or mobile app free of charge. However, if anyone needs to change the name on the flight booking, easyJet will charge £60 per passenger per flight when amended online, or £65 with the customer service team.
Meanwhile, Ryanair will charge £115 per passenger for a name change when made online, or £160 through an agent. For Jet2, if a name change is made 15 days before the departure date, it will cost £50, but 14 days or less will set a passenger back £150.
For Brits who are married but have not yet changed their maiden name on their passport, Gavin further advised: “If a traveller has recently married, the name on the booking must still match the name shown on the passport. There is no legal obligation to change your surname immediately after marriage.
“If your passport is still in your maiden name, you can continue to travel using it until it expires, as long as your flight booking is made in the same name. You can update your passport at any time using your marriage certificate.”
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