Passport Office

Need to know

HM Passport Office has issued an update

HM Passport Office urgent alert to UK passport holders – what you need to know:

• HM Passport Office (HMPO) has issued an alert to British passport holders, urging those who have lost their passport to act “as soon as possible”.
• HMPO shared the warning on X, formerly Twitter, stating: “Lost your passport? Report it as soon as possible. Doing so helps protect against misuse and allows you to apply for a replacement.” GOV.UK guidance adds that reporting a lost or stolen passport straight away will “reduce the risk of anyone else using your passport or your identity”.
• It’s worth knowing that your passport never truly belongs to you. It remains government property and can be revoked or withdrawn at any point. A passport can also be withheld or confiscated if the holder is under suspicion of a serious crime, on bail, or has been repatriated to the UK at the government’s expense without repaying the sum.
• For those who urgently need a replacement, a one-day service is available for adult passport renewals at a cost of £239.50, with the new passport ready to collect four hours after your appointment. Note that the earliest you can get an appointment is two days after applying, and you must surrender your old passport at the appointment.
• Those who find themselves abroad without valid travel documents can apply for an emergency travel document, which will automatically cancel any existing passport as part of the process.

READ THE FULL STORY: ‘As soon as possible’ alert as UK passport holders told to ‘reduce risk’

HM Passport Office has issued an urgent alert to UK passport holders

HM Passport Office (HMPO) has issued an alert to all UK passport holders, urging some to act “as soon as possible”.

Anyone in the UK wishing to travel overseas requires a valid passport to do so, and applicants must hold British nationality to apply for or possess a British passport. That said, having British nationality does not automatically guarantee you a passport. You may not get a new one – or have an existing one confiscated – in a number of circumstances.

These include being under suspicion of a serious crime, being on bail, or having previously been repatriated to the UK at the government’s cost without repaying the sum. Many people may also be unaware that your passport never truly belongs to you – it remains government property and can be revoked or withdrawn at any point.

In a fresh warning on X, formerly Twitter, on Friday, HMPO shared some crucial advice for British passport holders. The post reads: “Lost your passport? Report it as soon as possible. Doing so helps protect against misuse and allows you to apply for a replacement.”

Additional guidance on GOV.UK clarifies that reporting your passport as lost or stolen straight away will “reduce the risk of anyone else using your passport or your identity”. You can report a lost or stolen passport on behalf of someone else if they’re unable to do it themselves.

How can I get a new passport quickly?

For those requiring a new or replacement passport as a matter of urgency, a one-day service is available, although “the earliest you can get an appointment is two days after you apply”. You will be required to surrender your old passport at your appointment.

Your new passport will be ready to collect from the passport office four hours after your appointment. Bear in mind this service is exclusively available for adult passport renewals, and carries a cost of £239.50.

If you find yourself overseas and in urgent need of travel documents, you may be eligible to apply for an emergency travel document, though a fee will apply. Should you go down this route, there is no need to cancel your existing passport immediately, as it will be cancelled automatically as part of the emergency travel document application process.

Brits are continuing to face delays due to the EES system, and queues of five hours were reported just last week at a popular city break destination for those visiting from outside the EU

European Entry/Exit System (EES) continues for Brits with a major European airport confirming that non-EU visitors faced five hour queues last week.

The Brussels Times reports that non-European travellers, including Brits and Americans, were forced to go through staffed control posts leading the the huge queues. In a statement to the Belgian news outlet, the airport confirmed that additional police officers are being trained for the border control posts and they were seeking “structural solutions”.

When contacted for comment, a spokesperson from Brussels Airport said: “Since the introduction of the European Entry/Exit System (EES), border checks for travellers covered by this system have taken longer, as is the case at many other airports. In addition, passengers from certain non-EU countries can no longer use the e-gates. As a result, more passengers need to go through staffed border control points, which has increased waiting times.”

They added: “All parties involved continue to work together on long-term solutions.” The airport spokesperson confirmed the airport had added two extra border control booths for the Federal Police at departures, in addition to two booths that were added at arrivals before the introduction of EES.

They went on to say: “The Federal Police also increased staffing levels on a permanent basis during the summer, and further reinforcements have been planned. More police officers are also being trained to ensure sufficient staffing at border control points, and additional infrastructure needs are being assessed.

“In addition, 60 EES pre-registration kiosks have been installed. These allow non-EU travellers to submit some of their information in advance. The connection between the e-gates and the pre-registration kiosks is still being tested so that, in the future, passengers from certain non-EU countries may be able to use the e-gates again.”

EES launched nearly a year ago, on October 12 2025, before officially becoming operational on April 10 2026. However, over the summer months holidaymakers have reported a myriad of issues with the system.

But no sooner was it launched than countries started to pause, or even shelve the scheme, due to the huge queues snaking through airports. Nine countries have put full EES implementation on hold, despite the fact that the EU said there would be no extension to the deadline. Holiday hotspots such as Greece briefly made an exemption for British holidaymakers over the summer, which has now been reversed, putting them back in the queue.

Over on Reddit, a poster took to the R/Belgium sub with a post titled: “Brussels airport queues should be a national scandal”, asking: “Why are they so bad? EES isn’t new anymore. They hardly have anyone checking passports. Are people in Belgium aware that queuing for 1hr + isn’t normal?”

One poster replied: “If you’ve got a kid under 12 you have to go through a manual check and can’t use the kiosks, and while usually shorter than the all passports line, it can sometimes be long as well. We waited 20-30 minutes last Friday mid morning. The all passport line was all the way along the back of the security screening area. I don’t remember the last time I’ve seen more than 3 agents working and an all passport line shorter that didn’t back up into the arrivals corridor. “

Reviews of the airport on Google tell the same story. One visitor said: “The passport control situation at Brussels Airport is completely unacceptable. Every time I arrive and have to use the “All Nationals” queue, I face the same problem: an enormous line and an extremely long wait, sometimes lasting hours.”

They added: “This is an international airport and one of the main gateways to the capital of Europe. Yet the passport control capacity seems completely inadequate for the number of arriving passengers. Hundreds of people are forced to stand in line after long flights because there are simply not enough control points operating to process passengers within a reasonable time.”

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