upgrade

Being told at check-in your room has been upgraded is always a highlight during any trip, but as a former hotel receptionist, there’s one way that can help you secure that benefit

Having worked as a hotel receptionist for several years after leaving university, I picked up a few skills, whether that was answering an onslaught of calls or knowing every single room layout by memory. I also collected some rather handy tips, including how to bag that desirable free room upgrade.

One of the most sought-after requests from guests was whether they could have their room upgraded. I get it. You’re away for a romantic weekend and want to make it extra special, without forking out extra. But asking us two hours after check-in on a Friday night isn’t going to cut it.

I worked at a luxury hotel & spa comprising 35 rooms, and upgrades were typically prioritised for those celebrating a special occasion, be it a birthday or anniversary. If a higher category of room were available, we would do our very best to offer it to the lucky guest.

Another factor to note is that upgrades can be arranged the night before, so if you’re hoping to request one at check-in at 3 pm, there’s a very slim chance an upgrade will be available. While this can vary from hotel to hotel, we would know our upgraded guests well in advance of check-in time.

Despite this, there’s still a nifty way to help secure that free upgrade – by arriving early. Understandably, not everyone will want to arrive before official check-in time and potentially face a wait until their room is ready, but it could be well worth it. I’ll explain why.

While the upgrades are often in place for the next batch of arrivals, with key cards already assigned to guests, things can change. If you arrive early and inform us that it’s a special occasion, despite not mentioning it when you made the booking, we’ve got time to jiggle some rooms around – it’s surprising how many guests forget to mention the reason for their stay.

And it doesn’t need to be a special occasion. Upgrades are offered when and where they are available.

If we’re feeling extra nice, and it’s busy around the hotel, we might offer you an upgrade there and then, even if that means bumping someone’s once-upgraded room down. Our guests weren’t told if they had been upgraded until their arrival, so if anything changes, they are none the wiser, and we’d rather get you settled in your room.

Additionally, last-minute cancellations can and do happen, so if we suddenly had an empty room available that morning, you could be the one who joyfully gets to experience a two-storey suite with a roll top bath, because after all, first-come, first-served. Time is everything in the hospitality industry; it’s fast-paced and hectic, so arriving early allows us to gracefully offer that benefit before a mad rush of check-ins.

And that’s not all. Often, rooms can be ready long before 3pm, not all of them, but a vast number are waiting for their next visitors. At our hotel, if your room was ready, even if it was well before 3 pm, we would take you over. It not only helps you start your stay, but it also helps us deal with one less check-in during peak time on a Friday night.

Another perk of this is that if you arrive early and your room is ready, you have the luxury of time to check that you’re happy with your room. All of our rooms were unique with various styles, spaces, layouts and hotel views, so guests would often have a preference for what they desired after seeing photos on the website. (Side note: Photos on a hotel website do not always represent the room you will get, so be prepared).

But, if you check in early and aren’t completely satisfied with your room, we’d have the flexibility to easily move you to another one before another guest shows. After 3pm on a Friday, this is incredibly rare for a hotel of our size, but arriving just an hour or two earlier can make all the difference.

A HUGE adventure park right by the beach is finally getting an upgrade – after works were delayed.

The Lower Leas Coastal Park in Folkestone celebrated its 25th anniversary this year, having opened in 2000.

However, much of the current equipment is dated, and needs replacing.

Earlier this year, it was confirmed that the park would undergo a massive upgrade costing around £750,000.

This has since been delayed due to a landslide above the park back in February 2024.

This means extra stabilisation work is needed, which is yet to take place.

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Previously scheduled to have been finished by this year, it now won’t even start until January 2026.

When this is completed, the park’s makeover can then start which hopes to be by spring 2026.

The upgrades hope to add new equipment as well as changing and accessible facilities, paths and cycle parking.

This means it is unlikely to reopen as a new attraction before next summer.

Local council member Jeremy Speakman said at the time: “This will be a major investment and we’re working on trying to secure extra funding for the project, so we obviously want to get it right.”

Until then, families can still visit the park for free, which is one of the largest of its kind in the south east.

And the park is set to renovate its huge playground, which is the largest free adventure play park in the South East.

There is a huge pirate-themed area with a shipwreck climbing area as well as slides, tunnels and towers.

For smaller kids, there are sand diggers to play on as well.

Otherwise the park is a short walk down to Mermaid Bay, a stoney beach on the Folkestone coastline.

It isn’t the only major upgrade Folkestone is getting.

A massive £20million project is transforming the town that was previously named one of the best places to live in the UK.

This includes turning the current bus terminal into a huge central garden.

This hopes to be open to the public by summer 2026.

And the iconic funicular is also set to reopen after being forced to close back in 2017.

The Leas Lift restoration will connect the clifftop to the lower beach area.

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Costing £6.6million, it also includes a new cafe area, with plans to open next year as well.

Russia’s Sukhoi Su-57 Felon is benefiting from lessons learned in the ongoing conflict in Ukraine, according to the head of the country’s state-run defense conglomerate Rostec. Work to continue evolving the jet’s design is visible at this year’s Dubai Airshow, especially through a model depicting an export “Su-57E” variant featuring two-dimensional thrust-vectoring exhaust nozzles. A pre-production prototype is also on display and flying at the event, sporting a new wide-area cockpit display.

Speaking through a translator, Rostec CEO Sergey Chemezov talked about the Su-57, as well as other Russian aviation and defense industry developments, with TWZ and other outlets on the sidelines of the Dubai Airshow yesterday. Among his remarks, he also claimed that work to improve the Felon’s capabilities based on feedback from real-world combat operations has led to a surge in overseas interest in the type. On Monday, Vadim Badekha, head of the United Aircraft Corporation, of which Sukhoi is currently a division, separately announced the delivery of the first two Su-57s to an unnamed foreign customer, something we will come back to later on.

“So, I will not confirm any contract number or any of our partners,” Chemezov said, responding to a question about export orders, according to the translator. “I can definitely highlight that we have a very huge demand from many countries for this particular aircraft, and we’re hoping to even expand this demand.”

The video below offers a close-up walkaround of the pre-production Su-57 prototype at this year’s Dubai Airshow.

“The upgrade of the fighter jet is kind of a non-stop process that continues as we continue our special military operation, we get the feedback from our pilots from the war zone, and we are tweaking and adjusting our equipment accordingly,” Chemezov also said in response to a separate query about recent updates to the Su-57 design, again per the translator. “And that’s why you can witness the high demand from our foreign customers, because they understand, and they know that our equipment goes through a continuous upgrade based on the experience we gain in the real combat environment.”

The extent to which Su-57s have been used in combat in the ongoing war in Ukraine, which the Russian government refers to as a “special military operation,” is unclear. Reports have said the jets flew their first combat missions in support of operations in Ukraine within weeks of Russia launching its all-out invasion in 2022. Additional reporting, as recently as last year, has claimed that Su-57s have continued taking part in the conflict, on and off, at least on some level, flying air-to-air and air-to-ground missions, but hard details remain scant. There are reports that an Su-57 was responsible for shooting down a friendly S-70 Okhotnik-B (Hunter-B) flying wing unmanned combat air vehicle (UCAV) over Ukraine in an incident last year that you can read more about here.

How many Su-57s the Russians have in service currently is also unclear. The Russian Air Force only began to receive serial production examples in 2022 after placing an order for a relatively modest 76 jets. Around 18 aircraft are at least understood to have been delivered between then and the end of 2024. Whether more deliveries have occurred this year is unclear. At least one Su-57 (and possibly two) was at least damaged in a Ukrainian attack on Akhtubinsk airfield last year.

A total of 10 pre-production prototypes, also referred to as T-50s, were also built, but not all of them are flyable, let alone suitable for operational use. The type’s first flight came on January 29, 2010, more than 15 years ago.

Chemezov did not elaborate on how any real combat experiences have directly impacted the design and capabilities of the Su-57 while speaking yesterday in Dubai, where the Su-57 has been heavily showcased. This has included a flight demonstration that offered the best look to date at the jet’s internal weapons bays.

As noted, there is a scale model of an Su-57E with two-dimensional thrust-vectoring exhaust nozzles on display at this year’s Dubai Airshow. This nozzle design has been seen in the past and is also linked to work on an improved engine for the Felon, the AL-51F-1 turbofan, as you can read more about here.

As TWZ has previously written:

“In its initial form, the AL-51F-1 also retains a similar three-dimensional thrust vectoring nozzle, but what we see in the new imagery is an alternative nozzle, this time of the two-dimensional type, which provides pitch control as well as limited roll control if engaged asymmetrically. It isn’t clear if the angled installation of the nozzle is meant to provide extra control in the latter.

This kind of stealthy ‘flat’ engine nozzle is also used on the F-22 Raptor, for example, and is primarily chosen to reduce radar signature compared with an axisymmetric nozzle design. It also provides infrared signature advantages, as well.

…

For the Su-57, the flat nozzle would bring notable advantages in terms of improving its low observability from the rear aspect. The original design of the Felon better optimized low observability from the frontal aspect, with less attention paid to the side and rear aspects. At the same time, the revised nozzles will reduce thrust output to some degree, but this is clearly considered a worthwhile penalty based on the improved low-observable aspects it brings…”

As an aside, the Russians are also showing off a relatively new turbofan engine design called the Izdeliye 177S at this year’s Dubai Airshow. This engine was first unveiled at the Zhuhai Airshow in China last year. It is reportedly a derivative of the AL-41F-1, the original engine for the Su-57, which also incorporates technology from the AL-51F-1. It has been presented a potential powerplant for new-production export Su-57s, as well as an upgrade option for existing jets with AL-31 engines, especially newer generation Flanker variants.

As also mentioned, the flying pre-production prototype on display at the Dubai Airshow, also known as T-50-9, has notably received a new wide-area display in its cockpit. This is said to be reflective of the Su-57E configuration the Russians are now pitching to prospective export customers. The single-screen unit replaces two smaller displays that had previously been installed. Large, wide-area displays are an increasingly common feature on modern fighters, offering various benefits, above all else providing more overall customizable ‘real estate’ for users to work with and enhanced situational awareness when combined with upgraded processing power.

In terms of actual Su-57 export sales to date, the Russians have only explicitly talked about a firm order from one customer. Algeria is widely posited as being the country in question following a report earlier this year from one of the country’s state-run television networks. Visual confirmation of the delivery of Su-57s to the Algerian Air Force, or any other foreign customer, has yet to emerge.

“Our foreign customer, our foreign partner, has already received the first two aircraft,” Vadim Badekha, United Aircraft Corporation’s General Director, had said on Monday in an interview with Russia’s state-run Channel One television station. “They have begun combat duty and are demonstrating their best qualities. Our customer is satisfied.”

There are broader questions about Russia’s ability to produce Su-57s, or other combat jets, in the face of years of Western sanctions. In Dubai yesterday, Rostec’s Chemezov acknowledged, but downplayed the impacts of sanctions, touting Russia’s resourcefulness in sourcing alternative items domestically. These claims aside, there is substantial evidence that Russia’s defense industry, overall, continues to acquire electronics and other key components from overseas, including from the West and increasingly from China, despite international sanctions.

Chemezov also said that Russian defense exports have been cut roughly in half since the start of the war in Ukraine. However, he blamed this on higher demand from Russia’s own armed forces rather than a drop in international interest in Russian arms. There are certainly reports that some countries have been working to decouple their defense procurement plans from Russia for geopolitical reasons in recent years. Nations that buy Russian weapon systems may also be at risk of triggering secondary sanctions, especially from the United States.

When it comes to the Su-57 specifically, Russia has reportedly offered a degree of local production as part of past pitches to the United Arab Emirates and India to help offset concerns about domestic capacity and sanctions. Bringing additional partners into the Su-57 program would also help reduce the cost burden on the Russian side. India previously cooperated with Russia on the development of a country-specific version of the jet before dropping out in 2018, reportedly over disappointment in the aircraft’s expected capabilities and how the program was progressing overall.

From Dubai Airshow:

Ahead of Putin visit, Russia Pitches to Delhi the Production of Su-57 Fighter Jet in India.

Senior representative of Russia’s state arms exporter Rosoboronexport says our “technology transfer comes without restrictions and possible sanctions.” pic.twitter.com/tnxbHeQPgc

— Sidhant Sibal (@sidhant) November 18, 2025

Renewed discussions about Su-57 exports, especially in the Middle East, now also come against the backdrop of a prospective U.S. sale to Saudi Arabia of F-35 Joint Strike Fighters. The White House confirmed late yesterday that President Donald Trump had approved the deal, though members of Congress could still seek to block it, and other steps would also be required to finalize it. Saudi Arabia, as well as the United Arab Emirates, have pursued F-35 purchases in the past, but have been rebuffed, largely over operational security concerns and potential negative impacts to Israel’s so-called “qualitative edge” militarily in the region.

Trump has also taken a favorable stance when it comes to readmitting Turkey to the F-35 program. The Turkish government had been ejected from the program in 2019 in large part over its decision to purchase S-400 surface-to-air missile systems from Russia.

The Su-57 has often been presented as a potential alternative for many countries that cannot get approval to buy F-35s. A significant shift in U.S. policy when it comes to countries eligible to buy Joint Strike Fighters could have impacts on prospects for future Su-57 sales.

Rostec’s Chemezov was asked yesterday about direct competition between the Su-57 and the F-35. He downplayed any such rivalry, saying prospective customers are free to choose whatever design they think best suits their needs, according to the translator.

The international fighter market is not limited to Russia and the United States, either. China, in particular, is making increasing inroads in this space globally, and export variants or derivatives of its J-35 stealth fighter could be on the horizon.

While many significant questions remain about the future of the Su-57, even just in Russian service, work is clearly continuing at least on a level to improve the design, and with renewed focus on potential export sales.

Jamie Hunter contributed to this report.

Contact the author: [email protected]

HAVEN is getting ready to open even more of the popular boozers at its sites ready for spring 2026.

The holiday park announced it will have four new JD Wetherspoon pubs, taking its total across the UK up to nine.

The Haven sites that will welcome the new watering holes are Cala Gran in Blackpool, Hopton in Norfolk, Lakeland in the Lake District and Riviere Sands in Cornwall.

Not much has been revealed about the new pubs including their names although Haven has said will be “linked to the proud heritage of the local areas our parks are located in.”

However, first-look images for the Wetherspoons at Lakeland has revealed its new interiors.

It will have brightly coloured patterned carpet with striped chairs, a bar area and pendant lights that hang from the ceiling.

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Another angle shows cosy booth seating with benches, huge windows and skylights.

The holiday park first signed an agreement with the famous pubs last year.

The new £9million pub expansion is part of a bigger £14million investment in Haven’s food and drink across the parks.

Other brands already at certain sites include Burger King, Papa Johns and Millie’s Cookies.

And the company is splashing out £10million on a new water park at their Kent Coast site as well as a renovated show bar at Martin Mere and a new supermarket at Haven Kent Coast.

Haven opened its first Wetherspoons at Haven’s Primrose Valley in Filey in March 2024.

The pub is called The Five Stones, it has the iconic Wetherspoons carpets as well as 250 seats inside.

It opens at 8am; punters can’t order anything alcoholic until 10am (although it stays open until 1am in the summer so you have more than enough time to drink).

One man who was having a drink at Filey during opening day said: “It’s a ten-minute walk to the beach from the Haven site and we’ve made a lot of lovely friends among the other caravan owners on the site. A Wetherspoons is a bonus.”

Wetherspoons CEO John Hutson said: “Our pub at Primrose Valley has proven a great success and we are confident that the four new pubs will be welcomed by guests and owners.”

There are four other Haven sites that also have Wetherspoons pubs; one is in Devon Cliffs which is called The Red Rocks.

Another is The Humber Stone at Cleethorpes Beach in Lincolnshire, and The Sir Thomas Hagiston in Northumberland.

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One Travel Reporter visited the world’s smallest Wetherspoons…

Travel Reporter Cyann Fielding went for a bite to eat at the world’s smallest Wetherspoons in London…

Some UK airports have Wetherspoons, but I have never come across one in a train station before.

Sat at one end of Cannon Street Station in London, you will find the Sir John Hawkshaw, complete with just 42 tables.

Whilst that might sound a lot, compared to the usual London Spoons, this is considerably less.

And the obscurities about this spot just continue – if you need to use the toilet, well then you’ll need to head to the other end of the station and down a set of stairs.

I tested out the journey myself, and it took me around one minute (no good if you’re desperate!).

For those who love to train spot, sit outside on the terrace, which is essentially like sitting on one of the platforms.

The boozer opened back in 2014 and is named after one of the co-designers of the original station building, which first opened in 1866.

Inside, it does have a more cosy feel than most Wetherspoons pubs I have visited.

Despite its small size, the pub still features Spoons’ extensive menu and the service isn’t impacted either.

To learn more about the pub, look for a blue plaque on the veranda.

It states: “The station had eight platforms under a single span arch roof. Far below the station are the remains of a Roman palace, built in the first century.”

For more on Wetherspoons, one man spend £30k visiting every single one in the UK – and here’s his guide to finding the best ones.

And for more Haven fun, hear from one woman who visits the holiday park every year with her family and discovered secret places guests don’t know about.

THE LARGEST ice rink in the UK is opening today after receiving an ‘epic’ upgrade.

Skate Bournemouth has returned for the festive season, with the popular attraction receiving some major modifications before it launched for the winter period.

The updated rectangular rink measures up at 70 metres long – almost the same length as a Boeing 777, becoming the largest ice rink in the country.

The popular ice skating park, located in Bournemouth’s Lower Gardens, returned to business on Wednesday (November 12).

Drone images show the sheer length of the stunning ice rink, which appeared draped in white, after extensive upgrade works took place.

Located in Bournemouth city centre, the skating park will offer student nights, toddler time and sessions for more experienced skaters – as it did in previous years.

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A spokesperson for Skate Bournemouth said: “Skaters and spectators alike are in for a treat, with a separate skate-hire marquee featuring its own toilets and queuing area, meaning gearing up is smooth and stress-free.”

The attraction also features a Moguls Alpine Bar, which offers a “stunning menu of festive cocktails, mulled drinks and hot chocolates”, according to their website.

Skate Bournemouth will remain open for customers until January 4, accommodating skaters through Christmas to the New Year.

Prices range between £13.50 for children and £16 for adults at the huge rink.

But while Bournemouth boasts the longest rink in the UK, punters closer to the capital looking for a similar experience benefit from a stunning ice rink that’s already opened its doors for winter.

Skate at Somerset House, in partnership with Virgin Atlantic, returned to London on Wednesday, taking over the venue’s iconic courtyard.

The rink returned as part of the venue’s 25th birthday – and is one of the capital’s standout attractions during the winter experiences.

The venue offers a range of tasty food, drinks and music from DJ’s as part of the full experience.

Virgin Atlantic, who are the organisers behind the stunning rink, are also operating exclusive sessions and a lounge-inspired Clubhouse with rink-side views

HSBC UK are also running a vintage pop-up store on-site called Shelter Boutique.

The shop will be selling a hand-picked selection of pre-loved items, with all proceeds going to Shelter charity, helping tackle homelessness during the festive period.

Entry to Skate at Somerset House ranges between £15 to £28.50 for adults, and £10 for children, plus a one-off transaction fee of £2.95.

ONE of Spain‘s most popular airports with Brits is getting a multi-million pound upgrade in time for the next summer holidays.

Palma de Mallorca Airport is undergoing a massive modernisation project.

Costing €500million (£440million), one of the biggest upgrades is the new security area which has 44 check in lines.

It also has new state-of-the-art equipment so it means you can leave your electronics and liquids in your hand luggage.

Just make sure they are still under 100ml each as those rules are still in place.

Both Module A and Module D have been upgraded, with the former having a new retail area and walkways linking the terminals, as well as more departure gates.

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This also includes 40 new digital passport gates for departing passengers.

Other upcoming changes include upgraded check in counters to allow space for more passengers, as well as more baggage reclaim belts and security checkpoints.

And a new retail area with shops, bars and restaurants is in the works as well, which connects Modules A, B, C and D.

The works are expected to continue until the end of next year, although most of the tourist-facing upgrades will be finished before the summer season.

Aena’s vice-chairman Javier Marín said around 70 per cent of the project is currently complete.

Palma de Mallorca Airport welcomes more than 30million passengers a year, with a record 33.3million last year.

And new flights have launched to the airport this year, including from Glasgow Airport with British Airways and from Leeds with easyJet.

Earlier this year, Ryanair also revealed a huge £1.2billion investment in the airport, with 80 new routes this summer.

The EES system will also be rolled out at Palma Airport this month on November 19.

It’s not the only Spanish airport undergoing a major upgrade as part of a €13bn (£11.3bn) investment plan across the country.

This includes a £2.8billion upgrade for Barcelona Airport, one of Spain’s biggest.

And Malaga Airport’s £1.3billion renovation will see larger terminals and faster security.

Here’s the £1billion Spanish abandoned airport.