Travellers

1 long haul flight mistake people make is ‘costing travellers precious sleep’

When it comes to travelling on a long-haul flight, many people turn to comfort items such as neck pillows, blankets and eye masks, but one frequent flyer says most are making a major mistake

Before setting off on a long-haul flights, most travellers know to wear comfortable clothes to make their journey more easy and relaxing. Beyond this, many passengers also bring along comfort items like neck pillows, blankets and eye masks.

Yet, according to traveller @epthelatino, countless people are making a same mistake with their neck pillows when it comes to flights – and it’s costing them precious sleep. In his clip, he suggests that most long haul flight passengers position their neck pillows with the opening at the front, which fails to adequately support the neck when the head drops forward.

Instead, he says they should rotate it so the gap sits at the back, which he says enables you to rest your head in various positions whilst maintaining proper support.

Reacting to his clip, one viewer said: “I think the inventor should make a doughnut pillow instead.” Another viewer added: “You are doing it all wrong – try sideways.”

A third commented: “I wear my neck pillow sideways. It’s more comfortable… thank me later.” One more person said: “Ooooh! Okay. That’s why it’s called a neck pillow.”

Whilst another added: “I’ve used it this way – it’s way better than how it was meant to be used.”

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Offering their perspective, the experts at Travel Sentry stated: “Once you have chosen the right pillow, it’s crucial to place it correctly for maximum comfort.

“Many people make the mistake of placing the pillow behind their head, which can cause their head to fall forward, leading to neck pain.

“Instead, place the pillow on your shoulder and lean your head towards it. This position will support your neck and keep your head from falling forward.”

They suggest that getting to grips with a neck pillow properly “takes practice”, noting: “Like any skill, mastering the art of travel pillow comfort takes practice.

“Don’t get discouraged if you don’t get it right on your first try. Keep experimenting with different positions and adjustments until you find what works best for you.

“With time, you will become a pro at using a travel pillow and enjoy a comfortable journey every time.”

However, if you’re still finding it difficult to settle in, travellers are advised to explore additional comfort aids.

They continued: “If you have trouble finding a comfortable position with just a travel pillow, you can use additional support.

“For example, use a blanket or scarf to support your lower back. Alternatively, place a small pillow or a rolled-up jacket under your knees to relieve pressure on your lower back.”

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Travellers urged to ditch 1 common suitcase item for an easier holiday

A travel expert who has visited over 60 countries has shared that an everyday item most people pack for their holidays is weighing them down

February is a dreary month, with never-ending grey skies, and many of us begin browsing holiday offers to find somewhere more appealing to visit in the summer. However, people often overlook how stressful packing can be, and there is nothing worse than lugging a heavy suitcase whilst rushing around to catch a flight or train.

Amanda Williams, a travel expert and founder of Dangerous Business, has visited over 60 countries, and the biggest mistake to make whilst travelling is packing too many pairs of jeans. She said: “You may have learned this the hard way already, but actual denim is HEAVY, bulky, and slow to dry if you have to wash it on the road. If you’re going to pack jeans on a trip, I recommend only taking one or two pairs max, along with some non-denim pants or bottoms.”

Jeans are a dependable everyday staple at home, which often makes them seem like a sensible choice for a holiday.

However, denim is a thick fabric that does not fold easily, so even a few pairs of jeans can take up a lot of space and add considerable weight to a suitcase.

They are also uncomfortable in warm weather or when sitting for extended periods, making them unsuitable for most summer destinations, reports the Express.

Most people only wear jeans once or twice whilst on holiday, and it will be more practical in the long run to pack just one pair if you are going somewhere warm. Instead, consider packing lightweight trousers that dry swiftly, such as chinos, shorts, dresses, skirts or even jeggings, as it will make lugging a suitcase considerably easier.

It’s also preferable to avoid packing a different outfit for every day, and instead select pieces that can be combined and coordinated to conserve space.

Amanda said: “My rule is usually four bottoms, five to seven tops, two layering pieces (like cardigans), and two to three dresses. Add in accessories like jewellery or maybe a scarf, and you can get a lot of outfits out of that amount of clothing!”

Only pack items you’re sure you’ll use, as travellers often squander space bringing things like hiking boots when they’ve made no firm plans to go mountain climbing.

Similarly, avoid packing gym clothes unless you regularly exercise at home, as you’re unlikely to feel inspired to work out whilst unwinding on holiday.

It may seem straightforward, but investing time to evaluate how practical each garment will be whilst travelling can save suitcase space and prevent exceeding luggage weight restrictions.

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Heathrow Airport £7 fee that must be paid – or travellers face fine up to £80

Visitors can either pay a single fee or pre-pay for multiple online or over the phone

London Heathrow has reminded travellers of a fee that must be paid when using a certain part of the airport. Failure to pay this could result in an £80 fine, reduced to £40 if paid within a fortnight.

On X, formerly Twitter, the London airport explained: “Terminal Drop-Off Charge applies to vehicles dropping off passengers on the terminal forecourts. Use short-stay parking for pick-up; free pick-up/drop-off remains available in Park & Ride car parks. No waiting/picking up is allowed in the drop-off area, and any unattended vehicles may be towed. Blue badge holders are eligible for a 100% discount.”

Drop-off zones are situated immediately outside each terminal, providing the most convenient and fastest option for dropping off passengers. Visitors can either pay for a single drop-off or pre-pay for multiple drop-offs online or over the phone.

Nonetheless, anyone who uses a drop-off zone must pay by midnight the next day. Further online guidance from Heathrow adds: “When you pay in advance, your prepayments last for 12 months. Any prepaid funds that remain unused 12 months from the date of purchase will expire.

“You cannot pay for drop-offs at an airport ticket machine or in the terminal drop-off zones. There are no barriers; you incur a charge when you enter the drop-off zone.”

Anyone with questions about the fee or who requires a refund should contact refunds.heathrowdropoff@apcoa.com, chat to an agent via webchat, or call customer services on 0333 200 7459.

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London Heathrow’s two-bag policy

You might not realise that the capital’s airport also implements a ‘two-bag policy’ at security to prevent hold-ups. This rule means travellers are permitted to take just two items of hand baggage through the screening zone.

London Heathrow explains: “To avoid delays, Heathrow operates a two-bag policy at airport security. Only two items of hand baggage may be taken through security control, and they must be no larger than 56cm x 45cm x 25cm (22in x 18in x 10in).

“Items larger than this must be checked in as hold luggage – you can check your bag size using the gauges at check-in. Handbags and laptop bags count as a piece of hand baggage.”

Beyond this, it’s important to understand what items are suitable for your hand luggage. For instance, only specific electronic equipment is permitted on flights leaving from the UK.

While individual airlines may have varying requirements, the UK Government outlines nine essential items you’re able to include in both your hand luggage and hold luggage:

  • Hairdryers
  • Straighteners
  • Travel iron
  • Electric shaver
  • Most cameras
  • Mobile phones
  • Laptops
  • Tablet devices
  • MP3 players

Those travelling with e-cigarettes are required to store them in hand luggage rather than checked bags. When going through security checks, electronic items should be positioned in a separate tray, allowing security staff to examine them and ensure no prohibited items are hidden.

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UK travellers heading to USA could face £20,000 bill ‘on average’

Forgetting this vital add-on for your getaway could leave travellers thousands out of pocket

Thousands of holidaymakers will be heading across the Atlantic this year, many driven by the 2026 FIFA World Cup, but they could be risking £20,000 on average if they don’t arrange vital protection before jetting abroad. While most are trying to sort flights, accommodation and match tickets, experts have urged people to double check their travel insurance too.

Dr Asimah Hanif, an NHS GP working with travel insurance provider Staysure, explained that medical care abroad can often leave travellers out of pocket. However, in the United States this can be an even bigger problem as there is no universal healthcare and medical costs are known to run into the thousands for standard hospital treatment.

She said: “Many people assume they will only need medical care abroad in the event of a serious emergency. However, this overlooks more common health issues such as heat exhaustion or infectious illnesses like flu, which can easily spread in crowded, hot environments.

“For older travellers, or those with pre-existing medical conditions, these seemingly minor issues can quickly lead to the need for medical treatment and result in significant costs, particularly in the United States.”

The FIFA World Cup will be taking place across Mexico, Canada and the United States this summer, with ticket demand breaking records and thousands planning to attend. For many, this will be a once-in-a-lifetime experience.

However, common football ailments like slips and trips can spell financial disaster for some. The summer heat and long journey is also expected to increase the likelihood of injuries and illness among the crowds.

Staysure data from 2025 showed biggest claims in these countries were for hospital treatment, emergency care and medical repatriation. The average claim had a cost of close to £20,000 with some extreme cases even exceeding £1million.

Dr Asimah added: “These are not unusual scenarios, things like chest pain, dehydration, infections or a fall can mean scans, overnight hospital stays or specialist treatment. In North America, those costs escalate very quickly.”

She warned that one of the biggest mistakes travellers and football fans can make this year is leaving their travel insurance for the last minute or assuming they won’t need it at all.

She added: “Travel insurance is not just about lost luggage or delays. It is about making sure you are protected financially and medically if something unexpected happens. With the right cover, you can focus on enjoying the experience rather than worrying about worst case scenarios.”

The doctor encouraged people to try arrange medical travel insurance as soon as their trip is booked.

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UK travellers could face six-hour airport delays flying to Spain, France, and Italy

Passport control delays are being reported at airports across Europe

Holidaymakers jetting off to European destinations are being cautioned about potential delays at airports and passport control areas. The hold-ups are due to the implementation of a new biometric border system across the European Union (EU). Nations are struggling to adapt to the European Entry/Exit System (EES), which is gradually being rolled out across EU countries.

The EES, set to replace the traditional passport stamp for non-EU visitors, including those from the UK, has been slowly introduced since October 2025, with approximately one third of all EU countries now utilising it.

However, issues such as staffing shortages, kiosk congestion, and terminal layout problems at major airports are believed to be causing delays of up to six hours for some travellers. As a result, the European Commission has discreetly postponed the full implementation date from April 2026 to September 2026.

Three-hour delays have been reported at Geneva Airport, a hotspot for British skiers during this season. A spokesperson acknowledged that implementing the EES had posed a ‘major challenge for Swiss customs and Geneva Airport’, according to the BBC.

Delays are also cropping up in the Canary Islands, another favourite destination among Brits. Olivier Jankovec, director general of Airports Council International Europe, stated that border control processing times have increased four to fivefold under the EES, with people typically waiting up to two hours.

He attributed the problems to insufficient staffing and faulty equipment, warning that queues could stretch to six hours during the busy summer months unless improvements were made. However, Markus Lammert, European Commission spokesperson for Internal Affairs, maintained the system had functioned ‘largely without issues’.

READ MORE: Major passport changes begin in weeks as Home Office explains what you will needREAD MORE: Budget traveller’s £44 day trip to Spain – carrying just Lidl sausage rolls and water

The Association of British Travel Agents (ABTA) highlighted that border officials weren’t fully utilising their powers to scale back checks when required. The organisation urged authorities to develop better contingency strategies for peak periods and ensure frontline personnel properly understand regulations and their flexibility to implement them.

An ABTA spokesperson explained: “The underuse of the measures has meant that there have been occasions where passengers have unnecessarily been caught up in lengthy delays going through passport control, which can have a knock-on impact for their onward travel.

“Under the contingency measures, border authorities are allowed to stand down the system, or limit the number or extent of checks, to avoid significant disruption and large queues.”

This development follows the Home Office releasing guidance for the 1.26million Britons who currently possess dual citizenship. Starting 25 February 2026, dual British nationals must present either a valid British passport or Certificate of Entitlement when entering the UK.

The Home Office cautioned that carriers would be verifying passengers hold appropriate documentation.

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Flight attendant urges travellers to always leave one item next to door

A flight attendant has shared a simple hotel room safety tip that doesn’t require any expensive security gadgets

Hotel stays typically involve minor inconveniences – sluggish Wi-Fi or uncomfortable pillows – but feeling unsafe shouldn’t be one of them.

Sleeping in unfamiliar surroundings whilst travelling can leave you feeling exposed, and it’s perfectly understandable to worry about safeguarding your belongings when you’re away from home.

Nina Bolders, a flight attendant with 15 years of global travel experience and founder of Fly Me to the Vegan Buffet, has revealed a straightforward technique she employs to enhance her security in hotels.

She explained: “Even in a five-star hotel in the safest country, you sleep better when you know that no one can sneak into your room unnoticed while you sleep or shower.

“I used to make my own alarm system by placing a glass or cup on the doorknob and another one on the floor underneath, hoping that the noise would wake me up and maybe even convince the intruder to leave.”

Whilst it may seem peculiar, positioning cups or glasses on or close to your hotel room door can create considerable noise should someone attempt to enter whilst you’re asleep.

Thieves typically seek out straightforward opportunities and may be deterred by unexpected commotion, or pause if they spot an obvious warning sign, as this indicates the room’s occupant is vigilant.

It’s a straightforward method to boost your sense of security when you’re on the road without needing to pack extra items or spend additional cash. Numerous hotels provide door wedges, which can be wedged into your door before bedtime to prevent anyone from attempting to enter your room.

It’s advisable to store essential items, including your phone, wallet, and passport, in an easily reachable spot so you can monitor them regularly.

The most secure location for valuables is either on your person or within a bag that remains in your sight at all times. Should you need to leave them behind, it’s worthwhile purchasing a portable lockbox.

Nevertheless, the most crucial thing to bear in mind whilst travelling, according to Nina, is to trust your gut instinct and remain vigilant in busy areas you’re exploring.

She advised: “Be alert when strangers approach you, especially around tourist attractions or when things happen or are being said that make no sense. There are a lot of thieves and scammers out there.”

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Travellers admit telling off fellow tourists for spoiling photos at iconic sites

One in five tourists have confronted others for ruining their holiday photos at crowded landmarks like Time Square and Eiffel Tower

Times Square, the Eiffel Tower, and the Trevi Fountain have all been dubbed some of the most challenging places to get a good photograph when on holiday, mainly due to the amount of tourists.

A poll of 2,000 adults found that to combat the crowds, a determined 27% admitted to waking up earlier than 6 am to beat the rush at popular tourist spots and secure a crowd-free picture. One in five travellers also admitted they have queued for longer than an hour to get photos in certain spots, with the Taj Mahal in India requiring the longest waiting time.

Other iconic locations cited as near-impossible to photograph without getting other people in were the Mona Lisa, the Colosseum, and even Buckingham Palace. The Great Wall of China and Niagara Falls were also difficult to photograph without getting countless people in the background.

The study discovered 21% ‘hate’ when their shots get ruined by others lurking in the background, while 55% of travellers grumble about the difficulty of manually removing unwanted people from their images.

Still, over four in 10 (42%) said getting the perfect photograph for social media was a top priority when travelling. But as the survey shows, this can often be difficult so a fifth of holidaymakers have returned to revisit major attractions because they failed to good photo originally.

One in five have even told someone off for getting in the way of their photo, with 70% feeling frustrated by the issue.

The research was commissioned by Samsung to highlight the capabilities of their Galaxy AI on the S25 Series.

Annika Bizon, from Samsung, said: “Everyone wants to travel home with a photo that represents their incredible trip to some of the wonders of the world, but capturing the perfect snap can sometimes be near impossible.

“Galaxy AI features like Generative Edit can help time-strapped travellers who would prefer not to have to wake up before 5 am to queue for a photo, with just a speedy tap removing any unwanted guests.”

TOP 10 TOURIST HOTSPOTS HARDEST TO GET A ‘CLEAN’ PHOTO OF:

  1. Times Square – New York City, USA
  2. Eiffel Tower – Paris, France
  3. Trevi Fountain – Rome, Italy
  4. The Mona Lisa – Louvre Museum, Paris, France
  5. Buckingham Palace – London, UK
  6. Taj Mahal – Agra, India
  7. The Colosseum – Rome, Italy
  8. Great Wall of China (Badaling section) – Beijing, China
  9. Niagara Falls – USA
  10. Shibuya Crossing – Tokyo, Japan

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World’s most beautiful airport crowned but travellers say ‘it’s nothing special’

A striking airport following a major revamp with an art gallery has been named as the world’s most beautiful, but some travellers have hit back, condemning it as ‘nothing special’

Many of us see airports as a functional form of transport, rather than an architectural phenomenon or iconic landmark. Yet there’s one airport that’s been deemed the most beautiful in the world – although not all travellers are impressed.

Each year, the Prix Versailles architectural competition is held across eight categories with 24 prizes awarded, including one to honour the world’s most beautiful airport. For the second year in a row, San Francisco International Airport (SFO), with its Harvey Milk Terminal 1, was crowned as the winner.

Following a multi-billion-dollar revamp, Harvey Milk Terminal 1, which opened in June 2024, was praised for its eco-friendly design and cutting-edge features, cultural importance, traveller experience and striking architecture. Natural light seeps through the terminal, which boasts a preaeful ambience away from the rush of travel, even replacing overhead announcements with quieter features, along with gender-neutral bathrooms.

READ MORE: Busy flight in delay chaos as unexpected passenger shocks cabin crewREAD MORE: Tiny, filthy rich country without an airport is ‘least visited’ in Europe

It stands as the globe’s first airport terminal named after an LGBTQ+ pioneer. It also features a museum gallery and an exhibition honouring Harvey Milk, an American politician who became the first openly gay man elected to public office in California.

Elsewhere in the terminal, travellers can find a mezzanine-level security checkpoint, four new concessions, and a connecting walkway that links all terminals beyond security. Remarkably, the terminal managed to slash its carbon footprint by 79 per cent and cut energy consumption by 59 per cent.

San Francisco International Airport has four terminals and welcomes more than 50 million passengers each year. Following the reward, Airport Director Mike Nakornkhet shared: “We are truly honoured to be named the top airport in the world by Prix Versailles.

“Harvey Milk Terminal 1 was designed to establish a new benchmark for an extraordinary airport experience, bringing to life our mission to put people and planet first. Being the first airport terminal in the world named for an LGBTQ+ leader only enhances the significance of this recognition, and my thanks go out to the entire project team for this milestone achievement.”

Despite its noble achievements and worldwide recognition, some travellers aren’t impressed. Following the news of being the world’s most beautiful airport, one flyer shared on Reddit: “I don’t get it. It’s nice and modern. Don’t really know what’s beautiful about it.”

Another responded to its grand title, commenting, “I fully disagree.” A third also penned: “I have a hard time seeing it. The Harvey Milk upgrade is nice and all, but the curb appeal is meh. Inside, it kind of relies on having a couple of areas that make the terminal feel spacious, that open area by the water bottle fillers and extends out to the museum.”

They continued: “Otherwise, it’s fine and all, but it’s nothing special. All the restaurants and the like with their kind of fake outdoor patios and the like are something that exists everywhere else. It’s just look at me, I’m modern and have big atriums.”

However, one voiced: “The ‘quiet airport’ concept cannot be understated. I was recently in an airport that had broadcast announcements for every gate throughout the entire airport. It’s a cacophony, and with so many announcements I really don’t care about it’s hard to hear ones that affect me. With smartphones and text notifications, there really doesn’t need to be these broadcast announcements (except in an emergency, of course).”

While another simply said: “SFO is great, totally agree.”

Do you have a travel story to share? Email webtravel@reachplc.com

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Travellers have to pay more to enter the UK with ETA fees set to soar

The UK government is said to be planning a significant increase in the cost of its Electronic Travel Authorisation (ETA), hurting travellers’ pockets once again.

Travellers heading to the UK could soon be forced to dig deeper in their pockets as the government plans to increase the cost of the Electronic Travel Authorisation (ETA). A 25% rise is claimed to be in the offing, which would push the fee up from £16 to £20.

The ETA scheme, first rolled out back in 2023, applies only to visitors from countries that do not require a visa to enter the UK. This includes citizens from EU member states, as well as visitors from the US, Australia, Hong Kong, and Singapore, among others.

It allows multiple trips to the UK with stays of up to six months over a two-year period, or until a traveller’s passport expires. Nevertheless, this isn’t the first price rise in recent times, and is yet another sign of people’s pockets being hit.

Just last year, the cost of an ETA jumped up by 60%, going from £10 to £16, with this higher fee enforced in April 2025. Now, a home office briefing suggests ministers want to pump up the price once again, although no official date has been confirmed, and the increase would still require parliamentary approval.

“As with all our fees, the cost of an ETA is kept under review, and we intend to increase the cost of an ETA to £20 in the future,” said a Home Office spokesperson. “We will provide more information in due course.”

The government has been a strong defender of the scheme, revealing that 19.6 million ETAs were granted over its first two years of operation, up to last September. Further changes are on the way, however, with new rules from February 25 preventing eligible visitors from boarding transport on route to the UK without an approved ETA.

Travellers passing through UK airports on connecting flights via passport control still need an ETA, unless they are going through London Heathrow or Manchester airports and do not cross the UK border.

This potential price hike has sparked concern across the travel industry, with Joss Croft, CEO of travel association UKinbound saying: “Increasing visa and ETA costs risks pulling the visitor economy in the wrong direction and stunting that growth.

“International visitors have a choice, and the UK already has some of the highest entry costs in the world. Making it even more expensive to visit undermines our competitiveness and puts valuable export income at risk.

“Inbound tourism supports jobs, high streets, pubs and hospitality businesses in communities across the UK. If the government wants growth to be felt locally, it must rethink these increases and keep the UK open, welcoming and competitive.”

It comes after other countries and regions confirmed plans to raise their own travel authorisation fees. The EU is expected to charge €20 for its upcoming ETIAS system, due to launch in late 2026, while the US ESTA fee almost doubled to $40 in September 2025.

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