Thames Water

CHESSINGTON has reopened to guests – after being forced to cancel all tickets yesterday at the last minute.

The UK theme park announced just an hour into its opening that it would be closing, after a Thames Water outage in the area.

Due to this, the theme park wasn’t able to reopen.

In a statement issues yesterday, Chessington said: “Thank you to our guests for your patience and understanding”.

Anyone who had tickets yesterday is covered under the Return Promise.

This allows anyone affected to go back to the park at a later date, free of charge.

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However, anyone who wants a refund will have to contact the park directly.

Many families were left fuming yesterday, with many paying for train tickets and hotels as well.

One dad called it “utter shambles” as many were forced to wait outside of the gate, while another said they had spent “hundreds on an overnight stay and fast passes”.

Anyone who has travel insurance is likely to be covered, or if you paid with a credit card.

Under Section 75, any purchases made on a credit card between £100 and £30,000 are covered, which includes holiday cancellations.

A spokesperson told The Sun yesterday: “Following confirmation from Thames Water that water supply to the local area has been restored after a burst pipe, Chessington World of Adventures Resort will reopen tomorrow as normal.”

A THEME park in the UK has been forced to close at short notice due to a water outage.

Chessington World of Adventures confirmed that anyone heading to the park will have their tickets “revalidated” for a future visit.

The water outage was reported by Thames Water, which said a burst water main was affecting the KT9 area.

While repairs are underway, the park will be closed for the rest of the day.

Chessington said in a statement: “Due to a water outage in the local area affecting our operations, Chessington is closed today.

“All tickets booked for today will be automatically revalidated under our Return Promise and can be used on a future date.

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“We apologise for the inconvenience and thank you for your understanding.”

Families had already arrived at the park for the day with the park opening at 10am before closing after just one hour.

However, one dad called it “utter shambles” as many were forced to wait outside of the gate.

Another said they had spent “hundreds on an overnight stay and fast passes” before the park closed.

The theme park is one of the most popular in the UK, with around 1.5million visitors a year.

And with the summer holidays in full swing, this is likely to affect thousands of people.

Anyone who had plans to visit the park today has been told not to go.

The Return Promise allows families to visit the theme park on a different day, in the event that the park has to close.

It isn’t the only chaos for Brits going holiday today, with train disruption affecting anyone going to both London Gatwick and London Heathrow airports this morning.

And Catania Airport in Sicily has been forced to suspend flights following a weekend of chaos caused by the eruption of Mount Etna.