rooms

A PUB chain in the UK has been named the best for hotels in the UK – beating some very big names.

A new study conducted by Which? looked at both large and small hotel chains across the UK.

The research – which spoke to 1,776 people – looked at eight categories such as customer service and cleanliness as well as breakfast, bed comfort and value for money.

And coming in first place was Coaching Inn Group, which scored 81 per cent.

While you may not have heard of the pub/hotel chain, there are 35 inn-style hotels in the UK.

Dating back to 1996, this includes ones such as The Kings Arms & Royal in Surrey, The Pheasant Hotel in Norfolk and The Swan Hotel in Somerset.

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They recently closed The Warwick Arms ahead of a huge £1million renovation.

It was even named the ‘Best Accommodation Operator’ at The 2025 Publican Awards earlier this year.

When it comes to the Which? study, it scored a full five stars for customer service, as well as it matching the description online.

Despite the average room price being around £128, it still was given four out of five stars for value for money.

One person said it was a “very good mid-price range chain that does all the basic things well”.

Yet a surprising entry for the top five large hotel chains was Wetherspoons, who have a number of hotels across the country.

It was also the only hotel chain to be given the Which? Great Value badge, the first time for Wetherspoons.

With 50 hotels to choose from across the UK, rooms start from just £69 – most likely why it was given four stars for value for money.

Breakfast can be found for as little as £2.99 as well, with free tea and coffee refills.

Previous guests raved about it, calling it “clean, comfortable and good value”.

Other winners included Intercontinental, (80 per cent) and Hotel Indigo (79 per cent).

Sofitel followed suit with 78 per cent.

Premier Inn dropped in the survey with a score of 73 per cent, with one saying “prices are no longer budget level”.

Coming in last place once again was Britannia, which is often named the UK’s worst hotel chain (and the 12th year in a row for Which).

With a score of 44 per cent, it scored one star for bedroom quality.

The study also looked at small hotel chains, with the top going to both Andrew Brownsword and Brend Hotels, scoring 83 per cent.

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The world’s best hotels were recently revealed.

And here is what it is like to stay at an all-inclusive hotel in the middle of London.

TWISTING the handles of his personal periscope around, my son Billy lets out an excited gasp.

Through the lens he’s able to catch a glimpse of the rollercoasters and colourful rides that await him at Chessington World of Adventures, right on the doorstep of our hotel.

I’m staying in one of the theme park’s new Paw Patrol-themed rooms, offered up just in time for half term.

Part of Chessington’s Safari Resort hotel, the five new pup-tastic bedrooms offer a glimpse of what’s to come when a new Paw Patrol-themed land opens next spring.

Nothing has been spared on making these spaces as immersive as possible.

Funky bunk beds have been disguised as the famous Paw Patroller truck featured in the show, with a driver’s seat at the front and a steering wheel that little ones can play with.

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A yellow periscope in the main room, that fans will recognise as a replica of that from the Paw Patrol Lookout Tower, is surrounded by coloured bean bags which kids can plonk themselves on when spying on the theme park.

And if the view from the periscope isn’t enough to impress them, the bedroom window one will be.

Rooms overlook the park’s Wanyama Reserve, and one afternoon we were treated to the sight of two giraffes munching away on their leafy dinner.

I was grateful for some tranquillity to balance out the “wow” of the all-singing, all-dancing bedroom.

The decor here is bold and bright, with huge murals of the pups showing their wacky adventures.

Rooms sleep up to two adults, in a plump double bed, and three children.

They also come with a special Paw Patrol parking outside.

Even when you’re dining at one of the two restaurants, you’re likely to bump into your little ones’ favourite character.

As Billy tucked into his junior Wanyama burger (£7) at dinner, he clocked Skye giving some of her fans a high-five and a cuddle across the room.

If you don’t get to meet your hero at the hotel, Paw Patrol guests can nab fast-track entry to daily meet-and-greets with Chase, Skye and Rubble in the park.

A night’s stay comes with a huge buffet breakfast – which has everything from a full English to pancakes and pastries and is available from 7am to 10am.

Access to the hotel’s Savannah Splash Pool means children can burn off any extra energy.

After an action-packed day here, adults will be just as grateful for the ultra-comfy beds as the kids are.

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Paw Patrol stays start from £155 for a family of four, including bed and breakfast. Stays include early ride access, a Pup Pass (meet-and-greet fast track pass) and a Reserve & Ride one-shot pass.

Guests staying before the Paw Patrol-themed land opens will have a chance to be one of the first to ride the new rollercoaster in 2026.