Public services

From this month the new rule will start coming in at all UK airports with it fulling in force by early 2027

Anyone with a passport has been warned of a major change for all travellers – coming in early 2027. People who may hve been hit by delays getting back into the UK and tryin to use an eGate has been told of the rule change.

From early 2027, passengers arriving in the UK will be able to pass through the gates without showing their passports, according to the Home Office. East Midlands Airport became the first to offer the new system this week, which uses facial technology to scan passengers on approach.

After taking a photo, the system checks the passenger against verified immigration, travel and passport information. The gate then opens automatically once the checks are complete, meaning passengers do not need to place their passport on the e-gate reader.

If further checks are needed, travellers will need to put their passport on the reader or may be directed to a Border Force officer. After opening at the Leicestershire hub, the Home Office said all UK airports will have contactless e-gates by early 2027. Passengers must still carry their passports, though.

Here’s how it works:

• passengers approach an eGate and have their photo taken
• the system checks this live image against verified immigration, travel and passport information
• the eGate opens automatically once these checks are complete

The system uses state-of-the-art facial technology to verify a passenger’s identity before the UK’s robust border security checks are carried out in full. Legitimate travellers can then simply walk through, without needing to place their passport on the eGate reader.

If further checks are needed, passengers will need to place their passport on the reader or may be directed to a Border Force officer, as happens today. Border Force officers will continue to monitor all eGates offering assistance, and passengers should keep their passport with them at all times.

Testing shows the new contactless system is up to 25% faster than using a passport on an eGate.

The phased rollout starts at East Midlands Airport, initially for British citizens, before expanding to more airports and other nationalities already eligible for eGates over the coming months.

Phil Douglas, Director General of Border Force, said: “This is a win for travellers coming to our brilliant country. By using state-of-the-art technology, we are making journeys smoother and faster, all while fully maintaining the UK’s robust border security.

“Our digital transformation also builds on our work this summer to extend eGates to children aged eight and above, making life a little easier for families.

Karen Dee, chief executive of AirportsUK, the trade body for UK airports, said: “This will be excellent news for the passenger and demonstrates how UK airports continue to be at the forefront of new technologies to keep our borders safe, while improving the travelling experience.

“It is vital that we have the fast, efficient borders that arrivals into the UK now expect, and we will work closely with our members and government officials to ensure a smooth rollout.”

Chris Wilson, Head of Terminal & Capacity Planning at Birmingham Airport, said: “We’re pleased to be one of the first airports in the UK to introduce UK Border Force’s contactless eGates.

“Working closely with our industry partners and government agencies, we have actively supported the rollout of the new UK Border Force system here at Birmingham Airport.”

Customers arriving into the UK will benefit from this new speedier and smoother arrival through the border. Millions of people already use eGates every year – the fastest way for legitimate travellers to enter the UK. This marks the latest step in the government’s efforts to modernise the UK border, delivering on the Immigration White Paper.

Earlier this year to e-gates at UK airports were expanded to include younger children allowing, children aged eight and nine returning to the UK to use e-gates.

The gates use facial recognition technology to check passengers’ identities against the photo in their passport, which is generally quicker than manual inspections. Children must be at least 120cm tall so they can be seen by biometric scanners, and accompanied by an adult.

Under previous rules, only passengers aged 10 and above were allowed to use the gates, forcing families with younger children to queue for passport booths.

In addition to the 13 UK airports with e-gates, children aged eight and nine are also now permitted to use them at ports in Brussels and Paris, where juxtaposed checks take place.

Paul McAuley took a trip to a US city known for its altitude, passion for the natural world, and mad passion for sports, finding a lot of difference with the UK and a lot of things to love

Off the plane. Bam. Clouds. Not the miserable grey blanket you roll your eyes at every time you leave home back in the UK, but the kind that looks like they’ve been lifted straight out of Toy Story.

They’re so close you feel like you could reach out and squeeze them – heck, even taste them if you’re that way inclined. It’s a pretty spectacular way to be welcomed to the Mile High City, and the first clue that Denver operates on a slightly different level. Both physically and metaphorically.

Perched 5,280ft above sea level, it’s home to as much altitude as it is attitude, a feeling that only gets stronger the more time you spend in the state capital. I flew from London Heathrow to Denver with British Airways to discover what the city and surrounding region had to offer, experiencing the best of Colorado on an ultimate city break with a Rocky Mountains twist.

Do you have a travel story to share? Email webtravel@reachplc.com

Nature

In many cities, nature is something you have to seek out. In Denver, it’s constantly sitting in the background, waiting for you to notice it. I ticked off a few parks – notably Civic Center and Confluence – on a breezy 12km run that felt fitting to finish at Target, and that sums up Denver in a nutshell.

You can spend the morning surrounded by nature and, an hour later, you’re wandering around one of America’s biggest shops buying something you absolutely don’t need. In my case, Kourtney Kardashian’s Lemme. I quickly noticed how active everyone is. And who can blame them? For most of the trip, the weather was amazing.

Shorts, socks and sandals were the uniform, right up until a lightning storm rolled in on Saturday night and delayed the women’s soccer match between Denver Summit FC and Seattle Reign FC. Even the altitude becomes part of the experience.

I knew Denver is the Mile High City before I arrived, but I found it out properly when I went up Mount Blue Sky for the morning. The higher I climbed, the more ridiculous the landscape became. Wildlife appears, the air feels cleaner and, once again, you’re back within touching distance of those clouds. I didn’t spot Frank the Tank – reportedly the biggest moose on record – but I did see marmots, famous to me for shouting “Allan” in the viral video.

The night before we visited, Lily Allen headlined the amphitheatre, performing West End Girl in its entirety. Yet you’d never have guessed. There wasn’t a whiff of the night before. No evidence of thousands of people drinking and dancing until late.

Instead, just hours after the concert, people were running, doing yoga, lifting weights and generally behaving as though exercising among enormous red rocks was the most normal thing in the world. Here, outdoors is a lifestyle, not an activity.

Nightlife

For all of Denver’s obsession with fresh air, mountain views and early-morning exercise, the city doesn’t shut down too early. Denver just has a different relationship with going out than in the UK. I was told people can start clubbing at 6pm and be home by 1am, meaning the morning is saved.

That sounds horrifying to anyone accustomed to a UK night out. But somehow, Denver makes it work. Even hotel bars are busy, with people actually going there simply for drinks. Imagine asking your mate to meet you in the Premier Inn bar before heading into town.

Culture

Parts of Denver feel like they’re in the middle of a rapid transformation. Old buildings sit alongside polished new restaurants, expensive smash burgers and bars with endless taps, while colourful street murals cover walls that feel like they’re constantly being reinvented.

Take the River North Art District for example. The vibrant neighbourhour prides itself on being “where art is made” and certainly lives up to its nickname – you’re spoilt for choice when it comes to Instagram backdrops. Here you will find Denver Central Market, where I ordered a chicken Caesar salad bagel from Call Your Mother before sitting outside to bask in the heat. Around us, people wandered past in Doc Martens and oversized T-shirts.

Denver has a strong sense of itself – “a blueberry sitting proudly in a bowl of raspberries” as one of our tour guides put it. It was my first time in America, and I’ll hold my hands up and admit my perception wasn’t the greatest. I’d spent far more time associating America with Donald Trump and the endless political noise around the country than thinking about the hundreds of miles of landscapes, cities and completely different ways of life that exist beyond it.

Denver was a reminder that America is a lot bigger, stranger and more varied than the version you can sometimes from a viral TikTok clip.

Sport

Denver doesn’t have the Liverpool and Everton divide. There is one NFL team in the city and you stick with them through the good and the bad and, in the case of the Broncos’ game against the Jacksonville Jaguars, a lot of penalties. The Broncos fanbase is something else, with a waiting list stretching around 20 years for season tickets. So when game day finally came around, the sense of occasion was hard to miss.

A white horse, fireworks, 28 cheerleaders, a remix of Take Me Home, Country Roads and a devilish attempt to get inside the opposition’s head all came into play before the first plays even graced the freshly painted grass.

It was clear the experience was as much about what happened off the field as on it, with 76,472 fans at the centre of everything. The noise was ridiculous. At one point, it was so loud the game had to stop for a jokingly named “fan assistant” timeout.

And this isn’t simply a football ground, either. Much of the stadium is owned by the Walton family behind Walmart, but its identity stretches far beyond the Broncos.

It has hosted everyone from Taylor Swift and The Weeknd to AC/DC, as well as monster trucks and countless other major events. Even if American football isn’t your thing, it’s the sort of place where you can understand why people want to experience it.

Growing up in the UK, drinking is hugely intertwined with sport. In Denver, drinking feels more like an addition to the experience. At Broncos games, designated drivers can enter a lottery, with one lucky fan winning a $150 gift card for agreeing to stay sober.

I couldn’t help wondering what Linda Bolejack bought with her winnings. It’s a tiny detail, but it says a lot about the cultural differences you notice when you stop and look.

So why go?

It’s not one single thing that makes Denver memorable. It’s the collision of all of them: the mountains rising behind skyscrapers, the NFL stadium surrounded by fans, the bars filling up earlier than you’d expect, and the sense that adventure is never particularly far away.

For a few days, it becomes surprisingly easy to slip into that rhythm and forget it isn’t your everyday life.

Book it

More information at visitdenver.com

Touchdown Trips offers a nine-night, four-game American football trip, including Denver Broncos vs Seattle Seahawks at Empower Field at Mile High, from £4,895pp. The package includes flights, transfers, game tickets and three all-inclusive tailgates.

Denver is home to seven major league sports teams: the Colorado Rockies (baseball), Colorado Rapids (men’s soccer), Colorado Mammoth (lacrosse), Colorado Avalanche (hockey), Denver Broncos (football), Denver Nuggets (basketball) and new Denver Summit FC (women’s soccer). British Airways and United Airlines fly direct daily from London Heathrow to Denver. Rooms at Limelight Denver start from £150 per night, excluding taxes and fees, based on two sharing a Deluxe King room.