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‘Guaranteed Human’: Audio giant iHeartMedia says real people, not AI personalities, are at the controls

As media executives wrestle with the use of artificial intelligence, radio giant iHeartMedia wants to stand out.

“We don’t use AI-generated personalities. We don’t play AI music that features synthetic vocalists pretending to be human,” Tom Poleman, the company’s programming chief, wrote in an email to employees.

“The podcasts we publish are also Guaranteed Human,” he wrote.

Radio station DJs now are expected to say “Guaranteed Human,” as part of their hourly on-air disclosures, which include announcing the station’s call letters, as required by the Federal Communications Commission. The new branding campaign has its roots in iHeartMedia’s research that listeners turn on the radio for more than just music and information.

“Consumers aren’t just looking for content, they’re looking for connection,” the company’s president of insights, Lainie Fertick, wrote in an October blog post. “In a world of tech overload, consumers are searching for something real.”

The move comes as Hollywood creators, agents and executives come to grips with rapid advances in artificial intelligence, which has assisted workers with routine tasks but also caused a stir with the release of realistic AI actors, such as Tilly Norwood, which has more than 66,000 followers on Instagram. Entertainment behemoths, including Walt Disney Co. and Comcast’s NBCUniversal, also have sued AI companies for copyright infringement.

To be sure, iHeartMedia uses “AI-powered productivity and distribution tools that help scale our business operations,” Poleman wrote in his note. Such AI tools are used for “scheduling, audience insights, data analysis, workflow automation, show prep, editing and organization,” he said.

iHeartMedia is the nation’s largest radio operator with more than 850 stations, including KFI-AM 640, KLAC-AM 570, KOST-FM 103.5 and KIIS-FM 102.7 in Los Angeles.

The company also has a growing podcast business, producing such shows as “Stuff You Should Know,” “Questlove Supreme” and “Drama Queens.” It also co-produces podcasts with the NFL, NBA and Shonda Rhimes’ Shondaland Audio, which includes “The Laverne Cox Show.”

Previously known as Clear Channel Communications, the company has experienced the dark side of automation and programming centralization.

In 2002, its radio stations in Minot, N.D., aired canned music as a toxic cloud blanketed the community after a train transporting anhydrous ammonia for fertilizer derailed and exploded. One person died, and dozens of others were injured. Congress then drilled into alleged harms of media consolidation and the failure of broadcasters to alert the community during the disaster in Minot, where Clear Channel owned six of the eight commercial radio stations.

Clear Channel later said local police failed that night to activate the emergency alert system, which would have allowed the broadcast of special bulletins.

The company has since championed its responses to other disasters. An iHeart spokesperson pointed to its award-winning coverage of Hurricane Helene in Asheville, N.C., in 2024 as well as its efforts during the devastating Eaton and Pacific Palisades fires in January, “delivering crucial lifesaving information and working with local organizations to collect and distribute essential disaster relief supplies,” the spokesperson said, noting that Clear Channel was run by a different management team.

“At iHeart, we make service to our communities our number one priority,” the spokesperson said.

iHeartMedia, like other entertainment and news outlets, is dealing with advertising declines, and it has been looking for ways to keep listeners engaged amid media fragmentation. The company this fall cut several staff members at historic KFI, including Morris “Mo” O’Kelly, who had hosted the station’s evening talk show for nearly three years.

Radio host Chuck Dizzle also announced on Instagram that he’d been laid off from iHeart’s Los Angeles hip-hop station KRRL-FM, which brands itself as “Real 92.3.”

The company said its research shows that consumers crave interactions with real people, and they have deep concerns about the growing use of AI and its potential societal changes.

Poleman pointed to a recent survey that showed two-thirds of respondents were worried about losing their job to AI.

iHeartMedia employees should embrace “Guaranteed Human” as more than a marketing tagline, Poleman wrote.

“When listeners interact with us, they know they’re connecting with real voices, real stories, and real emotion,” Poleman wrote. “Sometimes you have to pick a side — we’re on the side of humans.”



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Ireland Rugby Social: Conor Murray selects the best XV he played with in latest BBC podcast

During a distinguished playing career, former Ireland, Munster and British and Irish Lions scrum-half Conor Murray played alongside some legendary figures in the world of rugby union.

In a special edition of the BBC’s Ireland Rugby Social podcast, Murray selects the best XV from all the players he lined up with during 15 years participating in the sport at the highest level.

The 36-year-old racked up 125 caps for Ireland, made 207 appearances for Munster and played eight Tests for the Lions across three tours in 2013, 2017 and 2021.

In his own position of scrum-half, Murray selected former Wales number nine Mike Phillips, one of three Welsh players in his XV.

Murray says he learned much from watching Phillips, “taking in as much information as he could” as part of the Lions squad in 2013.

A couple of Englishmen are also included in the selection, with the remainder of the team made up of his former Ireland team-mates.

Murray explains on the podcast that he believes Sam Warburton is worthy of his place in the side at open-side flanker because of both his performances and his leadership abilities.

Warburton led the Lions to a series victory over Australia in 2013 and a drawn series with New Zealand four years later.

The Welsh forward had natural leaders like Brian O’Driscoll and Paul O’Connell in the Lions ranks when he took up the reins for the 2013 tour at just 24 years old.

“To be honest, I’d say it was hard for him [to win everyone over at first],” said Murray.

“You had Paulie [O’Connell] and Drico [O’Driscoll] and players who had been on Lions tours before and people naturally looked up to them. They didn’t have to earn people’s respect.

“They looked up to Sam too but he was a new young captain, young to be captain of a British and Irish Lions team.”

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Arne Slot should drop Mohamed Salah says Wayne Rooney in latest podcast

Liverpool captain Virgil van Dijk said after Saturday’s loss that “everyone in the team has to take responsibility” and with Slot’s team mustering just one win in their past seven league matches, the shadow of his predecessor is beginning to loom over the Dutchman.

“I think Slot’s got a big job to get them back playing and winning,” said Rooney.

“The big thing is when he has a run of results like this, Klopp’s name keeps getting brought up.

“It’s a bit like the presence with Sir Alex Ferguson. For instance, when David Moyes came in [at Manchester United] and [Louis] Van Gaal, Fergie’s name would always get brought up.

“With Slot, Klopp keeps getting brought up. ‘He’s not Jurgen Klopp, he’s not as good as Jurgen Klopp’.

“But I think the Liverpool fans just need to move away from that and get behind him.”

Watch the Wayne Rooney Show on BBC Sport YouTube, external, external and iPlayer. Listen on BBC Sounds.

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Klay Thompson slams ‘disturbing’ reference to Megan Thee Stallion

Klay Thompson didn’t hold back after a former NBA player used a graphic term in reference to the Dallas Mavericks star’s girlfriend, rapper Megan Thee Stallion, on a podcast this week.

Former NBA champion Jason Williams was discussing Thompson’s shooting struggles this season with his “Hoopin’ N Hollerin’” co-hosts, fellow ex-NBA player Patrick Beverley and Barstool Sports personality Rone.

Thompson, who won four NBA titles with the Golden State Warriors, is 35 and playing in his 13th NBA season, not counting the two-plus seasons he missed from 2019-2021 while recovering from tears to the anterior cruciate ligament in his left knee and his right Achilles tendon.

Nonetheless, Thompson’s relationship with the Grammy-winning hip-hop star was mentioned as a possible explanation for his career-low statistics (8.5 points per game, 32% shooting) after 11 games this season. The couple went public with their relationship during the offseason, and the “Not My Fault” singer has been seen in attendance at multiple Mavericks games since then.

Williams used an extremely explicit term for a female body part to make his point.

“I’m from West Virginia, man. I’ve been taught a lot by some old folks, old white folks. They say p—’s powerful,” Williams said. “They say it’s so powerful … it only takes one … to drag a battleship across a desert, that’s how powerful it is.

“Klay Thompson — I ain’t saying that’s what it is, but that might be what it is. That ain’t taking nothing away from Megan Thee Stallion. She might be a great girl, great for him. But I don’t know if she’s great for the shot.”

A video clip of the discussion — that added a graphic that featured a photo of Thompson and Megan Thee Stallion together and the caption “What’s going on with Klay Thompson?” — was posted to the podcast’s Instagram account. Thompson called out the show’s hosts in the post’s comment section.

“Referring to my GF as a ‘p—’ is so disgusting and disturbing,” Thompson wrote. “Especially from someone who played in the NBA . How would yall feel if I referred to your wives in such a way ? …

“Do better fellas. Very disappointing”



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Allison Mack breaks silence on NXIVM, life after prison in new podcast

Allison Mack is addressing “the bad things she’s done” as a high-profile member of the “sex cult” NXIVM in a new podcast.

Released Monday, “Allison After NXIVM” is a seven-episode series that features the former “Smallville” star detailing her time as a young actor and how she became involved in the purported self-improvement group, as well as her role in manipulating women into becoming sex slaves for NXIVM leader Keith Raniere and the eventual criminal fallout.

“I don’t see myself as innocent,” Mack says in an early episode as she acknowledges using her success as an actor as “a power tool … to get people to do what I wanted” and that she was “very effective in moving Keith’s vision forward.”

In a later episode, she accepts claims that she was a “harsh monster” during her time at NXIVM.

“I was not kind and I was aggressive and I was abusive,” Mack says. “I was harsh and I was callous and I was aggressive and forceful in ways that were painful for people. [I] did make people feel like they had no choice and was incredibly abusive to people, traumatic for people.”

In 2019, Mack pleaded guilty to racketeering charges related to her role in NXIVM and its subgroup DOS, a so-called “secret society” of women who were branded with Raniere’s initials and forced to have sex with him. Mack was among one of the “masters” in the group, a lieutenant tasked by Raniere with recruiting and coercing other women. She was sentenced to three years in federal prison in 2021 and was released in 2023. (Raniere is currently serving a 120-year sentence after being convicted of sex-trafficking and other charges.)

But while she acknowledges that “100% all those allegations are true,” she also contends that she is “someone who cares deeply and wanted very much to grow and wanted very much for everybody that I was involved with to grow. … [B]oth of those things are true about me.

“I definitely recognize and admit that I was abusing my power,” Mack says. “But I also can’t negate the fact that there was a part of me that was altruistic and was desperate to help people. [I] wanted to be better, and I was willing to do anything to be better in myself and to help other people be better.”

The podcast series also touches on what Mack has been up to since being released from prison. She is pursuing a master’s in social work and looking into PhD programs in expressive arts therapy. She is also working at a nonprofit to help bring creative arts such as music, theater and poetry to prisons.

Over the summer, Mack got married to Frank Meeink, a prominent former neo-Nazi who now speaks out in support of racial diversity and acceptance. The couple met in a dog park not long after Mack’s release from prison in 2023. According to the podcast’s host, Natalie Robehmed, Mack now goes by Allison Meeink.

Robehmed also mentions that “Allison After NXIVM,” which is the latest installment of the true crime podcast “Uncover,” came to be after Mack reached out to journalist Vanessa Grigoriadis following her release from prison, hoping to tell her own story for the first time. Grigoriadis, who serves as an executive producer on the series, had interviewed Mack before her arrest.

NXIVM also has been the subject of the 2020 documentary series “The Vow” and “Seduced: Inside the NXIVM Cult.”

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