planes

Nov. 28 (UPI) — Airplane manufacturer Airbus has announced a recall of its A320 planes for a software update to address an issue that contributed to a sudden drop in altitude of a JetBlue plane last month.

At least 15 passengers aboard the JetBlue flight were hospitalized after the plane suddenly dropped. It made an emergency landing in Tampa, Fla. It was headed to Newark, N.J.

Airbus said an analysis revealed intense solar radiation can corrupt data critical to the functioning of flight controls on the A320 family of aircraft. The European Union Aviation Safety Agency announced a requirement to address the issue.

The update may cause flight delays as airlines work to fix the issue, especially as Americans try to return home after the Thanksgiving holiday.

The setback appears to be one of the largest recalls affecting Airbus in its 55-year history. At the time Airbus issued its bulletin to the plane’s more than 350 operators, about 3,000 A320-family jets were in the air, The Guardian reported.

Fixing the issue mostly means reverting to earlier software, CNBC reported.

American Airlines, which is the world’s largest A320 operator, said about 340 of its 480 A320 planes need the fix. It said it expects these to be updated by Saturday, taking about two hours for each plane.

Colombian carrier Avianca said the recall affected more than 70% of its fleet, causing it to halt ticket sales for travel dates through Dec. 8.

A holiday expert revealed if your flight is delayed by a certain length of time, you could claim more than just monetary compensation – but you need to know your rights

Finding out your flight is delayed is never welcome news, but knowing exactly what you can claim from the airline can help ease the frustration of waiting at the airport. With many of us planning winter getaways to sunny locations to escape the dreary UK weather, or perhaps even thinking of spending Christmas abroad, airports are set to be incredibly busy over the coming weeks.

While we’d all love for every flight to leave and land perfectly on time, that is simply not practical, and some delays are inevitable. But what are your rights when your flight is delayed? One holiday expert has shared some vital tips that could help you next time you’re stuck waiting for your plane.

The expert, named Chelsea, shared a video on TikTok in which she stated her flight had been delayed and she was stuck in the airport. She said that before you start worrying about whose fault the delay is, there are other things to consider.

She said there are “a load of things” you could have a right to, no matter whose fault the delay is, but they all depend on how long your flight has been delayed.

For short-haul flights delayed by over two hours, you are entitled to food and drink, access to phone calls and emails, and accommodation for the night if needed, as well as transport to and from that accommodation.

Chelsea only needed food and drink this time, but when she went to get a voucher from airport staff, she found nobody working behind the desks. Instead, she bought her food and kept the receipt, saying she would be able to claim it back online once she finally got on her flight and headed to her destination.

Once her flight was boarding and her passport had been checked, she asked for confirmation on the reason for the delay. She was told it was due to an aircraft change, which means the delay was the airline’s fault – and that means Chelsea could be entitled to compensation.

However, to receive £220 compensation for her delayed flight from Tallinn, Estonia, back to London, her plane had to be three hours late. There are also very specific restrictions on that time.

She said: “It’s not about the time we land, it’s about what time the first door opens.”

Chelsea’s plane landed on the runway 2 hours and 56 minutes after it was scheduled to, meaning she had four minutes until her compensation could be paid. It finally came to a stop, and passengers began to stand up with just one minute left on the clock, and thankfully, the doors opened just a few seconds after the three-hour mark – meaning she was able to put in a claim to get her money back.

In her caption, Chelsea claimed these rules are only relevant to flights that are departing from an airport in the UK on any airline, arriving at an airport in the UK on an EU or UK airline, or arriving at an airport in the EU on a UK airline.

You should always check the specific rules for the airline you’re flying with before you travel, as you don’t want to be caught off guard if it turns out your airline operates under different rules.

Chelsea added: “For both expenses and compensation, airlines will have a dedicated page on their website with the details on how you can claim your money back.”

Commenters on the expert’s post were thankful for her advice, though many shared their own stories from times their flights were delayed and they were unfortunately denied compensation.

One person said: “This is gold! Love this for you.”

Another added: “This happened to us in December 2023! They opened the doors seconds after, and all three of us got the compensation. We also got food vouchers at the airport.”

A third wrote: “This happened to us. My friend recorded the time the doors were opened on her phone. The airline refused. My friend found the airline CEO on LinkedIn… he authorised our compensation.”

Mateusz Kowalewicz, 29, has visited all the ‘New 7 Wonders of the World’ and has ticked off some incredible experiences – but it’s not always smooth sailing

A jet-setting flight attendant has shared the ups and downs of his high-flying career – from lightning strikes and severe sleep deprivation to ticking off the world’s most incredible sights.

Mateusz Kowalewicz first got bitten by the travel bug as a teenager after participating in a school exchange with Israel – marking his very first journey abroad.

He soon started exploring Europe on a shoestring budget, hitchhiking to save money, before finally deciding to become a flight attendant so he could earn while doing what he loved. Mateusz, 29, hails from Białystok, Poland, and now resides in Warsaw, globetrotting for work.

Speaking to Polish media, he said: “It’s very hard to describe a typical month, because every single one is different. My airline operates three types of aircraft, which means it never gets boring, and the roster looks different every month.

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“My biggest travel achievement is visiting all the ‘New 7 Wonders of the World’. I owe a lot of that to my job – I visited four on layovers and flew to another using staff tickets.”

However, it’s not always plain sailing. Mateusz recounted an incident where one flight was struck by lightning, as reported by What’s The Jam. “It felt like someone flashed a camera straight in my eyes. A moment later, we heard from the cockpit that we had to turn back to Warsaw. The aircraft was fine, but logically it’s better to return and take another plane than risk finding out in Rome that the aircraft must be grounded.”

When asked about his biggest bugbear, he didn’t mince his words: “Not being able to fall asleep, especially in the East on long-haul layovers. “I’m a heavy sleeper, so any unexpected wake-up in the middle of the night because of time zones is awful.”

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What he relishes most is the unpredictability. “Sometimes you fly to Chicago on a layover and end up meeting a Polish priest who invites you to an American christening for nearly 200 people – and one of the guests is a passenger you met on a flight a few months earlier. Absolutely incredible!”.

His job has also afforded him the chance to indulge in bucket-list adventures like skydiving in Dubai and taking a seaplane ride in Mauritius.

As for travel dreams still on the list: “I’d like to climb Kilimanjaro, and I can see I’m being drawn towards Africa, which is the continent I’ve explored the least after Australia.”

For those hoping to follow in his footsteps, Mateusz’s advice is straightforward: “Language skills. It’s one of the key elements if you want to work in this profession.

“You must also be 18, have a high school diploma, be able to swim in case of a water landing, and you can’t have tattoos in visible places.”

Have you got a travel story to share? Email us at [email protected]

ANOTHER airline has announced that it will have free Wi-Fi on board its planes from this week.

Emirates, which was voted by Sun readers as their favourite airline of year, in the Sun Travel Awards 2025, will soon feature Starlink on board its planes.

Starlink Wi-Fi is beamed down to Earth from satellites and will make in-flight internet up to 50 times faster than normal.

This means it will allow passengers on board Emirates flights to stream content, game, make calls, work and browse social media.

The airline will introduce the Wi-Fi on 232 of its planes, which is the airline’s entire in-service fleet.

In fact, the first Emirates flight with Starlink is set to take off later this week, with the airline then fitting out around 14 aircraft per month.

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Initially, Emirates’ Boeing 777 will be the first aircraft in the fleet to get Starlink and roll-out is expected to be complete by mid-2027.

The airline is then aiming to install Starlink beginning on the Airbus A380 fleet in February next year.

Emirates is also set to make live TV available via Starlink, which will initially be on personal devices before launching on seatback screens from late December 2025.

The Starlink Wi-Fi services will be free across all Emirates flights, no matter what cabin you are in.

Access requires one click and there is no payment or membership needed for using Starlink.

Sir Tim Clark, President Emirates Airline said: “We’re introducing the world’s fastest Wi-Fi, elevating what passengers can expect from in-flight connectivity, like seamless productivity, real-time communication with loved ones, and uninterrupted connection to their digital lives.

“But that’s just one piece of the transformation happening across our fleet.

“Starlink is being installed in tandem with the most ambitious cabin refurbishment programme in aviation including brand new Premium Economy cabins, an enhanced Business Class, refreshed First Class, expanded and upgraded entertainment system technologies, and now, industry-leading connectivity.”

Chad Gibbs, VP of Starlink Business Operations, SpaceX, said: “With Starlink onboard your Emirates flight, you’ll be able to stream, game, and have seamless video calls, just as you can do on the ground.

“We’re excited to transform Emirates’ travel experience and support the rapid installation of Starlink while maintaining focus on delivering overall quality of service.”

Emirates isn’t the first airline to introduce Starlink on its flights.

At the beginning of this month, British Airways also confirmed it would be launching Starlink on board all its planes next year.

BA boss Sean Doyle, British Airways said: “Launching Starlink on both our long-haul and short-haul aircraft is game-changing for us and our customers, elevating their experience on board our flights by offering them seamless connectivity from gate to gate.

“Especially on short-haul, this will really differentiate us from our competitors.”

Back in March, United Airlines also confirmed that they would be adding the free Wi-Fi service to more than 40 aircraft.

And Qatar Airways completed its installation of Starlink onboard its flights back in July – they even FaceTimed a flight attendant to show how fast it will be.

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In other aviation news, a budget airline has slashed flights from a major UK airport in a scramble to cut costs.

Plus, a major airline with bunk beds onboard reveals plans to relaunch UK flights for the first time in five years.

Margit Lake sneaked “multiple miniature bottles” of vodka onto the plane before it took off from San Francisco for London Heathrow, and had to be taken to hospital upon arrival

A United Airlines stewardess was ten times the legal limit to fly after downing a vast quantity of vodka on a transatlantic jet.

Margit Lake, 56, sneaked “multiple miniature bottles” of the spirit onto the ten-hour flight from San Francisco to Heathrow on 17 October. She drank some and needed to be taken to hospital after the Boeing 777 landed in west London.

A court heard the Californian flight attendant had low blood pressure and paramedics “smelt alcohol on her breath.” A blood test later revealed Lake had 216 milligrams of alcohol per 100 millilitres in her blood — more than ten times the legal limit.

Uxbridge Magistrates’ Court heard yesterday Lake, who had worked for United Airlines for 26 years, resigned from her job following the misdemeanour.

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The legal limit for flight attendants in the UK is 20 milligrams per 100 millilitres of blood, the court was told. Wearing a black cardigan there, Lake admitted performing an aviation function when over the alcohol limit.

Ben Lansbury, defending, said Lake had been feeling “isolated”, was estranged from her family and “had been dealing with grief.” Mr Lansbury said: “She had the alcohol because she needed to calm down. It was something of a shock to her as to what happened. She deeply regrets what happened.

“Ms Lake has been attending Alcoholics Anonymous almost daily since the last hearing. She is supported by colleagues here in the UK and they sit in the back of the court.”

Magistrate Tony Delliston told her: “We are not going to commit this to the crown court. We can deal with this here. You are not going to prison. We are going to deal with this with a financial penalty.”

Lake was fined £1,461 financial penalty, a £584 victim surcharge and £85 in court costs.

• It comes as a TUI flight attendant was left seriously injured following a horror fall from a plane at East Midlands Airport after the flight steps were pushed away. The woman, a senior crew member who had over 36 years of experience, was closing the aircraft’s front door when she put her left foot on the steps. Despite her best efforts to hang onto the door, she fell through the gap and to the ground, breaking multiple bones, an Air Accident Investigations Branch (AAIB) report has revealed. The incident occurred on December 16, 2024, with the flight bound for Lanzarote being delayed after the accident. The AAIB investigation found the step removal occurred despite the aircraft door being open.

There are a few places on a plane that are best avoided, and if you’re looking for a few ideas, some experts have shared their top tips for finding a seat that’ll make your trip more comfortable.

Jetting off on holiday is always exciting, especially during the chillier months when the idea of swapping the UK for somewhere warm and sunny is enough to lift anyone’s spirits. However, even if you’re simply heading to a European destination, the journey there isn’t always plain sailing.

We’ve all endured the horror of a dreadful flight before. Whether it’s down to discomfort, fellow passengers’ antics, or something else entirely, it can cast a shadow over your holiday before it’s even started.

So, to help travellers kick off their trips on the right foot, I decided to consult some experts about the worst spot on the aircraft to reserve your seat – and they all had very similar answers.

Nearly all of the specialists I spoke to agreed that the very last row of the aircraft might not be your best bet if you’re after a peaceful journey, reports the Express.

Nicholas Smith, Holidays Digital Director at Thomas Cook, warned that anyone who struggles with turbulence will want to steer clear of this section. He explained: “Seats at the very back are typically less desirable. They are close to the galley and restrooms, service can be slower, food choices may be limited, and it is also the area where movement during turbulence feels strongest.”

He also emphasised the importance of being organised when reserving aircraft seats. This often comes at an extra charge, but if you’re anxious about securing a decent seat, then there’s a good chance it’ll be money well spent.

The expert continued: “Thinking about your priorities in advance also makes a difference – nervous flyers will be more comfortable over the wings, those with a tight connection should choose an aisle near the front, while couples booking a row of three might secure the window and aisle, leaving the middle free for a chance at extra space.”

Izzy Nicholls, a travel expert and founder of road trip blog The Gap Decaders, agreed, saying: “Seats at the back are best avoided. They’re typically noisier because of engine proximity and galley activity, and you’ll be among the last to board and leave the plane.”

Unsurprisingly, the front of the aircraft proved to be the best location for the smoothest experience. Izzy explained: “Travellers who want a calmer journey should book seats at the front of the plane. This area is away from restrooms and heavy foot traffic, so you’ll experience fewer interruptions.

“Choosing an aisle seat here also gives you the freedom to stretch your legs and get up easily without disturbing others. Select these placements to make long flights more comfortable and reduce the effects of motion.”

The rear section of the aircraft isn’t just problematic for comfort – it’s also less ideal when it comes to storage space, particularly if you’re late boarding. Jacob Wedderburn-Day, CEO and Co-Founder of luggage storage firm Stasher said: “Avoid sitting near galleys and toilets, where staff members often store their things in overhead bins, leaving less space for passenger baggage.

“The last few rows are a concern because if you board late, the bins above you may be filled, which means you may have to store your luggage several rows away. Also, stay away from seats that are located behind bulkheads, as these spaces often have limited storage.”

Travel expert Andrea Platania from Transfeero also warned passengers to avoid the back row when flying, explaining: “The very last row is typically the least desirable: limited recline, proximity to bathrooms, and more cabin noise. Middle seats anywhere are usually least popular unless you’re traveling in a group.”

However, for those seeking maximum legroom, there are two areas offering the most space. Andrea said: “Exit-row and bulkhead seats offer more space, but they come with trade-offs: fixed armrests, limited recline, or restrictions for passengers traveling with children.”

And for travellers prone to airsickness during turbulence, one specific location is recommended. The expert added: “Sit over the wings. This area is closest to the aircraft’s centre of gravity, so you’ll feel less turbulence compared to the back, where bumps are magnified.”