passport

A WOMAN was left £900 out of pocket and missed her own 50th birthday abroad because of a passport mistake STILL being made by thousands.

Ali Burridge, from Suffolk, was due to fly to Benidorm with 15 of her friends during the May bank holiday weekend for celebrate her big birthday.

Having spent £900 on flights and accommodation, she ran into problems after arriving at the airport

Staff behind the counter at London Stansted gave her the “heartbreaking” news that she couldn’t board the plane due to a passport rule she had “no idea about”.

The rules, which have been in place since the UK left the EU, no longer allows passports to be older than 10 years – unlike previous rules which let you roll up to nine months over.

Thousands of Brits have been caught out by the confusing rule, which is when your expiry date is actually incorrect.

PASS ON

New confusing passport rules are leaving Brits stuck abroad and banned from flights

PASS ON

Airlines could accept expired passports from 1million passengers ahead of new rules

This also caught Ali out, who bought her passport before the new rules and meant she didn’t realise the extra time on her passport was no longer valid.

She said: “It was awful when I was told the news, to be honest, I’m still in shock.

“I had been looking forward to this since my 40th birthday – we had spent the previous year organising it all. In reality, the rule has cost me money and memories.”

Her sister Tracey said the girls were “in tears” after they landed and heard the news, with them travelling out on an earlier flight.

Ali also said that no issues were raised on the website when she checked in two weeks before, despite it asking for her expiry date.

She continued: “If it had flagged the issues, I would have been able to get a new one, which is annoying.”

Despite driving to Peterborough with an attempt to get a new one at the Passport Office, she was unable to in time for her trip.

Instead, she was forced to stay home whilst some of her friends that had already made it out there enjoyed the sun – who managed to FaceTime her while out there.

She added: “I still know and see a lot of people travelling on the old passport, so I want to raise awareness so this doesn’t happen to others.

“You could be easily caught out like me if you don’t travel often. I’m seeing this situation as a valuable life lesson.”

This is especially important if you’re planning to go abroad

UK holidaymakers still carrying an old red passport have been issued a summer travel warning.

If you’re planning a getaway this year, it’s essential to examine your passport before jetting off due to strict entry requirements in place across various countries. Many nations enforce rules demanding that your passport remains valid for an extra six months prior to your departure for international travel. Known as the ‘six-month validity rule’, many travellers using pre-Brexit red passports may find their documents lack the necessary time left on them.

Countless other destinations, including all those within the Schengen zone, operate a three-month passport validity requirement. UK travellers can therefore only enter these nations if their passport has at least three months’ validity remaining.

If you’re still in possession of a red passport, checking its expiry date is absolutely vital. Following Brexit, your passport must be less than 10 years old on the day you arrive in the EU, and its expiry date needs to be at least three months beyond your planned departure date from the EU.

Most individuals, quite reasonably, assume that an adult passport is valid for 10 years, but if yours was issued before October 1, 2018, additional months may have been tacked onto its expiry date if the previous passport was renewed before it had completely expired.

To find out whether your passport will remain valid for your trip, head to GOV.UK, look up your destination country and select ‘entry requirements’. Bear in mind that you are only permitted to stay for a maximum of 90 days within any six-month period, reports Wales Online.

Among the countries that enforce a six-month passport validity rule are the USA, Australia, Thailand, China, the United Arab Emirates, and Indonesia. If your passport doesn’t have sufficient time remaining, you will be unable to travel as planned.

Who actually gets to go to the World Cup? With US President Donald Trump’s strict immigration policies, some fans may never make it past the American border. Because while teams qualify on merit, passports don’t. Al Jazeera’s Samantha Johnson explains.

People could find themselves unable to travel this summer if they don’t spot these problems

Aside from your plane ticket, your passport is one of the most important documents you need to travel. But Brits need to make sure their passport’s appearance doesn’t put an end to holidays before they even start.

With fuel disruptions and other global events making the thought of holidays a bit stressful, people need to make sure their passports are valid and free of any additional issues that could prevent them from heading to their destination. These could seem minor, but airport security won’t take chances, and Brits could be out of pocket.

Usually, the main concern for people jetting off on holiday is ensuring they have enough valid months left on their passport. However, minor tears and water damage that seem like small issues may render a passport invalid in the eyes of border authorities – regardless of how long it has left to expire.

According to the GOV.UK website, you must replace a damaged passport immediately. This can typically take three weeks, but it can sometimes be longer, with waits of up to six weeks, so anyone with plans coming up soon should act fast.

What kind of damage will make a passport invalid?

The GOV.UK website lists all of the reasons that could render a passport invalid for travel. These include:

• when the personal details or observation page are unreadable
• laminate peeling or lifting away from the personal details page
• unreadable security details
• missing or detached pages
• where the front, back or personal details page has been cut
• damage or discolouration to any part of the passport caused, for example, by water/chemical/ink spills or tears/rips/bite marks

People who have the blue e-Passport may be found invalid for travel if the perforated passport numbers have been torn or the personal details page is torn, damaged, or cracked. People could also be rejected from passport checks if their passport has a chip or antenna that shows through the endpaper on the back cover of a burgundy e-Passport or the personal details page of a blue e-Passport

Damage that does not need an explanation and won’t render a passport invalid for travel includes:

• any damage that is not on the personal details or observation pages
• any visas, vignettes or immigration stamps are unaffected by the damage (Passport officers must be happy there are no security features or details missing)
• any damage or discolouration to the passport cover and blank visa pages is caused by water/chemical/ink spills/tears/rips/burning/bite marks/writing or drawings

To replace a damaged passport, Brits can apply online here to be processed as quickly as possible. It costs £102 for adults, and customers will need a digital photo and a credit/debit card. GOV.UK added: “You’ll need to ask someone to confirm your identity online if you’re replacing a lost or stolen passport.”

People with travel plans that are sooner than the typical three-week turnaround may apply for a fast-track service at a premium cost. This usually results in an appointment at the Passport Office within a week, with documents often being issued the next day.

This express service comes at an added cost compared to the normal wait time and process. It costs £192 for an adult passport (or £206 for a 54-page frequent traveller passport).

Passport holders have been urged to change a key phone setting before they arrive at airports to travel. Failing to do so could see them facing delays in queues

We all love jetting off abroad at this time of year, but sometimes making simple mistakes at the airport can lead to risking delays in queues. While many people worry about their clothing, and what they have packed in their cases, something they should actually be paying more attention to is their mobile phones.

Little you may know, using a certain setting can actually lead to people spending more time in queues at security, and delaying their travel journey. Nobody wants to have to face lengthy queues when they start their holiday so an expert has shared some key travel tips to help passport holders out.

It’s not the only advice of its kind to be shared recently either. Previously, tourists were also advised to take passport action before travelling to reduce the risk of problems at the airport.

You may not realise, but a dim screen is one of the most common reasons boarding passes fail to scan at the gate. Experts say a few simple phone tweaks before you leave home can save serious stress on travel day, and the changes take seconds to complete.

According to William Thackray, IT expert at AGT Computer Services, a dim screen is one of the most frequent and easily avoidable causes of delay at airport security and boarding gates.

He said: “Scanners need a clear, bright image to read a barcode or QR code reliably. In bright airport lighting, a screen that’s sitting at its default brightness – or that’s been dimmed to save battery – can cause a failed scan.

“It sounds trivial, but it holds up the queue and it’s completely avoidable.”

What you need to do

Before you leave the house, drag your screen brightness to maximum. On an iPhone, swipe down from the top right corner to access the Control Centre and pull the brightness slider to the top. For Android, swipe down from the top of the screen and do the same.

While you’re at it, William recommends a few other quick changes that can make the whole airport experience smoother. To begin, he said it’s a good idea to screenshot your boarding pass.

Don’t rely on an app that needs a signal or a Wi-Fi connection to load. A screenshot lives on your phone and opens instantly.

He said it’s also a good idea to turn off auto-lock. If your screen goes dark mid-queue, you’ll be unlocking your phone and re-opening your boarding pass with a line of people behind you.

Go to Settings > Display and bump your screen timeout up to at least two to three minutes before you travel. This could make a big difference.

You should also make sure your phone is fully charged. It sounds obvious, but some airports – especially when travelling to the US – can ask you to power up your device at security.

A dead phone can mean real delays, or worse, having your device taken for additional screening. William added: “None of these things take more than a minute to sort before you leave the house.

“But, on a busy travel day, that one minute of prep can be the difference between breezing through and being that person holding everyone up.”

British tourists have been warned that beloved dogs, cats and ferrets could be turned away at the border as new post-Brexit rules make EU passports invalid – here’s what you need to know

New EU rules could see beloved pets turned away at the border from tomorrow – and there’ll be big changes to what you need to do before taking four-legged friends on holiday.

Anyone travelling into the European Union with pet dogs, cats and ferrets from England, Scotland or Wales can no longer use EU pet passports under post-Brexit arrangements which come in to force on Wednesday.

Until now, people taking their pets abroad – whether by plane, train, ferry or car – could use an EU Pet Passport, even after Brexit.

But EU Regulation 2016/429, known as the Animal Health Law, comes into force this week after a 10-year transition, and means these pet passports will no longer be valid.

Instead, there’s a different document you’ll need to get sorted before you go on holiday. Here’s what you need to know:

READ MORE: Foreign Office issues Greece travel update as holiday hotspot suspends EU ruleREAD MORE: Major EU travel rule change from Wednesday could see UK travellers denied entry

You now need an animal health certificate for every trip

The changes mean that anyone travelling from Great Britain to an EU country with a pet will now need to get an animal health certificate (AHC) before they set off.

Travellers will need to get a vet to issue an AHC within 10 days of their trip. A new certificate will be needed for each trip from Britain to the EU.

The AHC can be used for up to six months for onward travel within the EU and for reentering Britain, as long as rabies vaccinations are still valid.

The GOV.UK website, which says the rules also apply to assistance dogs, states: “If you live in England, Scotland or Wales, from 22 April you cannot use a pet passport (even if it was issued in the EU). If you use a pet passport, your pet may be refused entry into the EU.”

Holiday home owners will not be issued EU pet passports

Pet passports are now only to be issued to people whose main base is in the EU, and not to holiday home owners or seasonal visitors. The Department for Environment, Food and Rural Affairs said individual member states may have specific pet travel requirements and owners should always check the entry details before travelling. British-based travellers can still use EU pet passports for their return journey back home.

Five pet limit and other rules to remember

The switch to the AHC from the EU pet passport means:

• Extra paperwork will be needed if the owner is not travelling with their pet.
• Whoever is taking the animal abroad must have written permission from the owner.
• Up to five days are allowed before the pet and owner must travel abroad.
• Travellers are now also only allowed to have a maximum of five pets in a private vehicle.

There may be exceptions given for pets travelling to competitions, events or training.

Holidays with pets ‘still possible’

The Animal and Plant Health Agency (APHA) said “holidays with your pets are still possible” despite the new rules. An APHA spokesman said: “Anyone planning to travel should check guidance on Welcome to GOV.UK , and the entry rules for their destination.

“To avoid delays and ensure a smooth journey, pet owners residing in Great Britain should get an Animal Health Certificate if they are travelling from Great Britain to an EU country.”

A POPULAR holiday destination could soon lose all of its Ryanair flights – due to huge queues at the airport.

Malta is just one of the destinations in Europe that recently implemented the EU’s new Entry/Exit System (EES) at its airport, which requires new biometric checks.

However, recent reports found that passengers were left stranded on the tarmac for 20 minutes because the queues were so long at security inside the airport building.

David O’Brien, one of Ryanair’s executive officers and the CEO of Malta Air, said: “If we find ourselves with significant congestion and delay, we’d have to redirect capacity away from Malta to other destinations and that’s not something we’d like to do.”

He has since written to Malta’s Home Affairs Minister Byron Camilleri to ensure border controls are fully staffed for this summer, according to The Times of Malta.

O’Brien added that “Europe is utterly unprepared in a general sense” and that while the airline has not yet experienced significant delays at Malta Airport, it is concerned about the upcoming summertime period.

Read more on travel inspo

CHEAP BREAKS

UK’s best 100 cheap stays – our pick of the top hotels, holiday parks and pubs

BARGAIN HOL

Travel companies reveal their CHEAPEST spots this summer, with hols from £189pp

Last year, Ryanair carried more than half of total passengers to Malta and of those travelling to the country – with the UK being the biggest market.

To try and reduce the delays, Malta Airport has introduced new measures such as a specific Schengen corridor, as well as increasing the amount of immigration desks.

The airport has also transferred more airport staff to be working on the new system.

Alan Borg, CEO of Malta International Airport told The Times of Malta: “We are working hand in hand with the Malta Police Force to make sure we can do everything possible to support them in this important initiative.

“It is what it is. We need to find ways to improve the processing time over the summer period.”

EES is a new system used across 29 European countries to register non-EU nationals, which includes Brits, for short stays of up to 90 days in any 180-day period.

And Malta isn’t the only airport suffering delays due to the newly implemented EES.

Last month, Travel Reporter Alice Penwill experienced three-hour queues at Lanzarote Airport.

She said: “The queues stretched along the corridor and zigzagged all the way through the arrivals hall that took passengers to EES registration.”

“I’d already signed up to EES, having visited Lithuania a few months ago – but that was no use at all.

“There was no separate queue for – or any staff for that matter – advising those who have registered to head straight to the passport e-gates.

“While this was frustrating, what was even more so was that only half of the EES machines were actually working.

“When I finally made it to my bus transfer, even the Jet2Holidays rep said she’d ‘never seen delays this bad’.”

Delays have also been reported at Brussels, Lisbon and Prague airports.

Greece has even decided to halt the system completely.

On April 18, a statement from the Greek Embassy announced that Brits are “exempt” from biometrics at all Greek border crossing points.

Eleni Skarveli, the director of the Greek National Tourism Organisation in the UK, said: “The exemption of British passport holders from biometric registration at Greek border crossing points, effective from 10 April 2026, is expected to significantly reduce waiting times and ease congestion at airports.

“UK travellers will no longer need to undergo additional EES biometric procedures, ensuring a smoother and more efficient arrival experience in Greece.“

Sun Travel has contacted Malta Airport and Ryanair for comment.

In other travel news, here is the full list of 29 European countries being hit by new travel rules.

Plus, here are nine of the European airports where Brits are facing massive queues and missed flights due to new travel rules.

There’s a simple passport and booking mistake that could see holidaymakers pay up to an extra £160 per passenger, just to correct it, or be denied boarding at the airport

An easy passport mistake could see holidaymakers denied boarding at the airport or charged a fee.

Jetting off abroad is always exciting, but there are a few key pre-planning checks everyone should make to ensure a smooth, safe journey. From ensuring the passport is in date, securing valid travel insurance, checking any travel advice on the Foreign Office website, to understanding the country’s entry requirements and the European Union’s (EU) new Entry/Exit System (EES).

Then comes the fun part: booking a luxurious hotel or resort, planning a desirable itinerary, finding the best flights, and heading to the airport. Yet, amid the anticipation, there’s a simple mistake with passports and flight bookings that could cause major disruption to anyone’s travel plans, and it’s easily avoidable.

READ MORE: Jet2 issues Spain warning over four popular destinationsREAD MORE: All holidays cancelled with no refunds as major UK travel company goes bust

Gavin Lapidus, Company Director at eShores, a UK-based travel agent, warned that a traveller’s name on a passport must match the name on their booking. This can be an issue for shortened or nicknames, name changes, including for those who are married, and any spelling mistakes.

If the name on their booking does not match the passport, holidaymakers could “be denied boarding, experience delays at security or check‑in, or be charged a fee to correct the name”, Gavin exclusively told the Mirror. “Airline policies vary, so it’s important to triple‑check name details before booking.”

The travel expert further advised: “Travellers should never use shortened names, nicknames, or aliases when booking flights. For example, booking under ‘Bob’ instead of ‘Robert’ can result in being denied boarding if it doesn’t match the passport exactly. Always use your full legal name as it appears on your passport to avoid delays or additional fees.”

Gavin also warned about the cost of correcting a spelling mistake. “Minor spelling errors can sometimes be corrected, often for a fee. However, full name changes are usually not allowed,” he explained.

“If you spot an error, contact your airline as soon as possible, as acting quickly improves your chances of having it fixed. Be prepared to show valid identification and expect potential charges.”

For easyJet passengers, they can amend their title or correct spelling mistakes via the airline’s website or mobile app free of charge. However, if anyone needs to change the name on the flight booking, easyJet will charge £60 per passenger per flight when amended online, or £65 with the customer service team.

Meanwhile, Ryanair will charge £115 per passenger for a name change when made online, or £160 through an agent. For Jet2, if a name change is made 15 days before the departure date, it will cost £50, but 14 days or less will set a passenger back £150.

For Brits who are married but have not yet changed their maiden name on their passport, Gavin further advised: “If a traveller has recently married, the name on the booking must still match the name shown on the passport. There is no legal obligation to change your surname immediately after marriage.

“If your passport is still in your maiden name, you can continue to travel using it until it expires, as long as your flight booking is made in the same name. You can update your passport at any time using your marriage certificate.”

Do you have a travel story to share? Email webtravel@reachplc.com

British travellers planning trips abroad must check their passports at least three weeks before departure

Brits heading abroad should carefully check their passports at least three weeks before they travel. Missing certain critical problems could land you with a £239 bill.

Travellers must make sure their passports are valid and in good condition before they set foot on a plane. Any problems could see you turned away at the gate.

To sort this out, your passport will need to be replaced straight away, and putting this off could prove costly as standard passport renewals can take up to three weeks.

Following a price rise earlier this month, a standard passport will set you back £102. However, if you’ve left a passport problem until just days before your trip, you’ll be forced to shell out £239.50 for the one-day express service.

GOV.UK warns: “If your passport is damaged you must replace it. You may not be able to travel with it.”

The HM Passport Office will consider a passport damaged if:

You cannot read any of your details

• Any of the pages are torn, cut or missing
• There are holes, cuts or tears in the cover
• The cover is detaching
• There are stains on the pages (for example, ink or water damage)

Regarding your passport’s expiry date, the requirements will differ depending on where you’re headed. Some countries insist on at least six months remaining on your passport upon arrival, while others only require three.

For a full breakdown of passport requirements by country, visit the Government website here.

Applying for a passport online

To apply online, head to the Government website here. Key requirements include a digital photograph, a valid payment method (credit or debit card), and your existing passport if you’re renewing.

Furthermore, applicants must supply proof of their identity and citizenship. The application fee for adults stands at £102, while children’s passports are priced at £66.50.

For anyone requiring assistance with the online application, local Post Office branches provide support services. Their staff are able to:

• Take your digital photo
• Help with completing the online application

Be mindful that this service carries an extra charge.

Postal applications

Paper passport applications are available from your local Post Office. Keep in mind that postal applications generally take longer to process than online ones.

They’re also more expensive than online applications, setting you back £115.50. You’ll be required to submit a completed application form alongside your supporting documents, two photographs, and the relevant fee.

Post Office staff can assist in making sure your form is properly completed – though you’ll need to supply your own photos. Payment can be made using cash, debit or credit cards.

Fast-track applications

If the standard three-week processing period is cutting it too close with your holiday plans, several quicker options are available for securing a passport. According to the Government website: “You can pay to get a passport urgently if you think the standard service will take too long.”

To take advantage of these fast-track services, you’ll need to secure an appointment at a passport office:

• The same-day premium service carries a charge of £239.50 (or £253.50 for the 54-page frequent traveller passport)
• The one-week express service costs £192 for an adult passport (or £206 for the 54-page frequent traveller passport), and £156.50 for a child’s passport (or £170.50 for the 54-page version)

For further information, visit the Government website here.