Airlines' 'infuriating' AI customer service methods exposed by undercover probe
A new investigation has revealed eight major airline's customer service standards and whether the use of AI in their customer service systems is actually effective…
Column: For nearly five decades, Tom Harp uses old-school methods to coach
Tom Harp has been coaching high school sports for so long (47 years) that no one probably remembers he used to be one of the…
One third of Australian children can’t read properly as teaching methods cause ‘preventable tragedy’, Grattan Institute says
In short: A Grattan Institute report says one third of Australia's 4 million school children are being failed by an education system that persists with discredited…