luggage

Everything you’re entitled to if airline loses your luggage

Holidaymakers may be entitled to claim compensation when an airline loses, damages or delays their luggage

Holidaymakers facing the misery of lost, damaged or delayed luggage could be entitled to compensation from their airline – but they need to act quickly.

Passengers arriving at their destination only to discover their suitcase has failed to make the journey with them have legal rights that can help them recover some of the costs. Citizens Advice says travellers have the right to claim compensation from an airline when checked-in luggage is delayed, lost or damaged. But there are important deadlines – and passengers should report a problem as soon as possible.

The consumer advice charity warns that the rules for cabin baggage are different. You can generally only claim for a problem with hand luggage where the airline was at fault.

Don’t leave it too late

Citizens Advice says holidaymakers should report missing or damaged luggage to the airline straight away. At the airport, this will normally involve completing a Property Irregularity Report (PIR) at the baggage claims area.

Passengers should keep a copy of the PIR, or obtain written confirmation from the airline if they report the problem later. Making a report does not necessarily mean a compensation claim has been made. Passengers will normally still need to submit a separate claim unless the airline agrees to pay certain expenses upfront.

There are strict deadlines

One of the biggest traps is assuming there is plenty of time to make a claim.

Citizens Advice says the usual deadlines are:

  • Damaged luggage: claim within seven days of receiving it.
  • Missing or damaged contents: claim within seven days of receiving the luggage.
  • Delayed or missing luggage: claim within 21 days of the flight.
  • Luggage not returned within 21 days: it is officially treated as lost, meaning passengers should make a claim as soon as possible.

A suitcase that eventually turns up after several days does not necessarily mean a passenger has lost their right to compensation. Citizens Advice says it is still possible to claim for delayed luggage if it is returned within the 21-day period.

What can you claim for?

The compensation available from an airline is generally limited. For delayed luggage, this can include the cost of essential items needed while waiting for the suitcase, such as toiletries and underwear.

Passengers may also be able to claim some of the cost of repairing or replacing luggage and its contents if they are lost or damaged. If a traveller has to collect delayed luggage themselves, says they may also be able to recover reasonable transport costs.

But holidaymakers should not assume they will receive the full replacement value of everything inside a suitcase. Airlines will often ask for receipts and proof of purchase, while Citizens Advice warns that they will not normally pay ‘new for old’ replacement costs.

There can also be restrictions around valuable, fragile or perishable items packed in checked luggage. Total compensation is generally limited to around £1,000 and is often considerably less.

Passengers cannot normally claim for stress or inconvenience caused by the luggage problem, or for knock-on problems such as missing a connection.

Keep every scrap of evidence

Anyone making a claim should keep hold of their paperwork.

Citizens Advice says airlines will usually expect passengers to provide documents such as:

  • their boarding pass;
  • luggage tags showing the identification number;
  • the PIR or written confirmation that the problem was reported;
  • receipts for emergency purchases made because of delayed luggage;
  • proof of purchase for lost or damaged belongings;
  • photographs showing damage; and
  • estimates for the cost of repairs where relevant.

Travellers should keep copies of their claim and the original documents.

How to make the claim

Passengers should check with their airline to find out how it wants compensation claims submitted. If there is no specific claim form, Citizens Advice says travellers may need to write to the airline’s customer service department.

The charity advises making clear that the claim is being made under the Montreal Convention. The claim should include details of the flight, including the date, flight number, departure point and destination.

Travellers should explain what happened, set out the amount being claimed and provide a detailed list of the luggage or contents that were lost or damaged. Any essential items bought because of the delay should also be listed, with copies of supporting receipts and other evidence.

What if several airlines were involved?

Passengers travelling on connecting flights operated by different airlines may be able to claim against any of them. However, Citizens Advice says most airlines expect the claim to be made against the last airline boarded.

An airline cannot simply refuse to deal with a claim because another carrier was involved. If a passenger gets nowhere they can seek advice from the Civil Aviation Authority (CAA).

What if the airline rejects your claim?

Holidaymakers who are unhappy with an airline’s response can take the matter further. Citizens Advice recommends first trying to resolve the complaint through the appropriate process.

The CAA can take up complaints against airlines or airports in certain circumstances, although its role depends on whether the airline or airport belongs to an approved alternative dispute resolution scheme. As a last resort, passengers can consider taking a case to the small claims court.

A luggage claim can generally be taken to court within two years of the flight, although court action can be costly and time-consuming.

Check your insurance too

There is another option that could prove easier and more generous. Citizens Advice says that if luggage is covered by travel insurance or a home contents policy, making an insurance claim may be preferable.

This is because insurance can potentially provide more money and may be easier to claim through than pursuing the airline.

Passengers needing further help can contact the Citizens Advice consumer helpline on 0808 223 1133 or use its online service.

The charity also advises checking the specific rules applying to the airline, as individual procedures and deadlines can vary. More information here.

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Jet2 issues new luggage warning for Brits due to safety fears

A MAJOR airline has issued a luggage warning about items nearly everyone take on holiday with them.

Jet2 has warned travellers heading on holiday to carry two electronic items in their hand luggage, not their hold luggage.

Jet2.com Boeing 737 MAX 800 aircraft in flight.
Jet2 has issued a new luggage warning to travellers about power banks Credit: Alamy

Power banks and e-cigarettes need to be carried in hand luggage and should be kept under the seat instead of overhead lockers.

Items containing a lithium battery, which includes power banks and e-cigarettes, must be switched off, packed safely and carried in hand luggage.

Any electrical items or lithium batteries that are damaged are not allowed on board.

And if you plan on travelling with a hoverboard or balance wheel that has a lithium battery, it cannot go in hand luggage or hold luggage.

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David Hills, Chief Customer Officer at Jet2, said: “Lots of customers travel with everyday items such as power banks and e-cigarettes, so this is a simple but important reminder to check where they are packed before setting off for the airport.

“These items are common, but they do need to be carried correctly, and doing so helps us keep everyone safe while they travel to enjoy their well-deserved holidays.”

The reminder follows a number of lithium battery incidents on a number of flights over the past couple of years.

Back in May, an easyJet flight travelling from Egypt to the UK was forced to divert to Rome after a passenger revealed they had left a phone connected and charging via a power bank in their checked luggage.

A red-haired woman wearing sunglasses places a blue wheelie suitcase in an airplane overhead compartment.
Power banks or other electricals with a lithium battery should go in hand luggage Credit: Getty
Collage of travel items including a plane, sunscreen, passport, suitcase, and plane tickets, advertising The Sun's travel Instagram account.

In July last year, a power bank caught fire on a Bangkok Airways flight from Samui to Hong Kong.

The CAA’s power bank rules are as follows:

  • Power banks must be carried in carry‑on baggage
  • Power banks must be individually protected when not in use
  • Power banks must not be recharged on board the aircraft
  • Power banks should not be used to charge other portable electronic devices on board the aircraft
  • Maximum of two power banks per person



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Amazon shoppers can buy £6.50 item to swerve outrageous airport luggage fees

A savvy traveller shared a simple £6.50 packing hack that could slash your suitcase weight by over 2kg, potentially helping you dodge costly excess baggage fees at the airport

A woman shared how she spent £6.50 to ditch over 2kg from her suitcase thanks to a sneaky life hack she now uses on every flight because it really works.

There’s nothing worse than rocking up to the airport and being told your luggage is overweight and having to pay for the extra kilograms, as they really do not come cheap. It can get your holiday off to a grim start, and could make you feel the opposite of relaxed, which is how you want to feel when you’re about to explore another country. Plus, the last thing you want to do is ditch your hair masks, body creams, and toner pads at the airport because they weigh a lot.

That’s why Poppy Adams shared the perfect solution to keep your cash where it belongs. Poppy revealed her hair and skincare products alone weighed in at 2.5kg because they all come in large containers, and she has far too many outfits to pack to justify carrying that much weight.

She branded it the “best weight and space saver for your suitcase,” acknowledging her “clothes overpacking has got better with age,” but her “toiletries have got worse”.

What’s her solution?

Poppy explained she has a “very simple solution” and demonstrated how you can make all your creams and hair products fit “into the palm of your hand”.

She revealed you need some cosmetic sample jars, which she bought from Amazon for £6.49, and they also include stickers so you can label each one, eliminating any confusion about what’s where, plus you receive spatulas for easy transfer.

Poppy detailed how she decided which product would go in which containers based on the pot size, and then she decanted the products accordingly.

She also noted if you “have products that you know work really well together, you can pre-mix them in your little pots so you don’t have to do that when you’re on holiday”.

Poppy packed essentials, including snail mucin, toner pads, a hair mask, and a glowy foundation, for her holiday, making sure she had everything she needed while away.

She joked it “low-key feels like when you were a kid, and you used to play potions,” as she blended all her body moisturisers together.

Once everything had been decanted, she weighed it once more, and it came in at just 326g, saving a whopping 2.2kg.

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Reaction

Many people were amazed by the hack as one said: “That’s another pair of shoes, I’m sold.”

Another added: “I’m the same Poppy, I decanted stuff for the first time this year and even put it in my hand luggage. I’m still really bad with my makeup, I need it all around me, as I just know that 4 bronzers, 2 highlighters and 5 or 6 large eyeshadow pallets just won’t be enough!”

While a third suggested: “Always decant fragrances, too! You can take more options, and if it gets damaged, at least you’re only losing out on a few ml and not the whole bottle.”

Would you give this packing hack a go? Let us know in the comments…

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Luggage warning to all Brits travelling to Spain in August and September

If you’re planning a late summer getaway, make sure you take steps to protect your luggage.

Summer is drawing to a close, and lots of people are on the hunt for some last of the season sunshine. However, if you’re one of them, there is one holiday location that experts are warning tourists to be careful of over the next month.

If you have a holiday planned to Madrid in Spain, or are travelling through the airport to get to another location, you should be prepared for a hold up with your checked bags.

Maintenance workers who are responsible for Madrid-Barajas Airport’s baggage handling system are undertaking strike action throughout the rest of August and into September.

The dispute involves workers maintaining the SATE system, which helps transport and sort checked baggage through the airport.

On August 23rd, 28th and 30th, a minimum service level of 50% has been ordered, so luggage won’t stop being processed entirely, however, if you have planned travel on those days, it would be wise to expect delays.

The strikes are expected to continue every Thursday, Friday and Sunday until at least the end of September.

Andrea Platania, travel expert at Transfeero, says passengers should not assume that clearing check-in and boarding successfully confirms their suitcase has reached the aircraft.

He said: “This is a baggage-system maintenance strike, so the disruption may be less visible than a walkout involving check-in or security staff.

“A passenger could receive a boarding pass, clear security and watch their flight leave on time while their suitcase remains behind. The first sign of a problem may come after landing, when the baggage carousel stops and their bag has not appeared.”

As a good rule of thumb, anything you cannot afford to lose should go in your cabin bag, and board the plane with you. This includes medications, travel documents, house keys and basic necessities.

Andrea said: “Pack your hand luggage as though your checked bag could arrive one day later than you.

“This does not mean trying to carry your entire suitcase into the cabin. It means protecting the small number of items that would create an immediate problem if they disappeared. Medication, keys and documents are far harder to replace than ordinary clothing.”

It’s also a good idea to keep in mind that if your cabin bag is too large, it can be placed in with the checked luggage at the gate.

If this happens, take a few minutes to remove all your essentials from the bag and carry them on to the plane with you to ensure they are not lost if your bag is delayed or missing when you land.

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Be aware of Ryanair luggage policy before taking crossbody bags on board

A woman who frequently flies with Ryanair has shared her experience of travelling with a crossbody bag, warning passengers about the airline’s one-bag rule and the cabin bag fees

With airport security, liquids limits, boarding deadlines and ever-changing baggage allowances, flying can feel like navigating a rulebook before you’ve even reached the gate – and it’s easy to see how passengers get caught out.

Ryanair travellers know this all too well. As one of Europe’s biggest budget carriers, the airline has a long list of guidelines designed to keep fares low and flights running on time — but they can be easy to miss if you don’t fly often.

One of the most important to get right is Ryanair’s strict hand luggage policy, which has clear limits on what you can bring on board without paying extra. So what do you do if you want to bring a crossbody bag?

A woman who frequently flies with Ryanair has shared that you can take a crossbody on board, but you may need to do some faffing around if staff call you out.

Sarah, who flies the budget airline monthly, said you might be asked to put your crossbody in your personal bag. This is because only one bag is typically permitted per person.

The rules around Ryanair crossbody bags

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Ryanair’s bag policy reads: “All fares include one small personal bag (40 x 30 x 20 cm) that must fit under the seat.

“Additional options include Priority boarding with a second 10kg cabin bag, checked bags of 10kg, 20kg (up to 3), or 23kg (1 allowed). Infants have no cabin allowance but may bring a 5kg baby bag and two baby equipment items free”.

Ryanair’s policy makes no specific mention of restrictions on cross-body bags. However, Sarah, who commutes by air, has yet to encounter any issues.

“You will not find the crossbody bag in Ryanair’s bag policy; all we know is you can only bring one small, personal bag, otherwise you could face a fine at the gate,” she explained.

Sarah revealed the fine could be between 46 and 60 euros (£40- £51). She said: “The most sensible thing I can tell you is if you use a crossbody bag, be prepared to put it inside your small bag”.

To avoid being hit with this charge, it’s wise to ensure there’s enough space in your smaller bag to squeeze it in should the need arise.

However, Sarah added, “But based on my actual experience of flying Ryanair, my crossbody bag is small, and it is kept close to my body, which is never challenged by staff, which is great, because modern airline travel means you need your phone and your wallet available at all times.”

Reaction

In the comments, someone said: “I usually hide the crossbody bag under my hoodie or jacket! Just to be safe”.

Another wrote: “It depends on the staff member and how full the crossbody is. I’ve been asked to put it in my other bag when it looked big and full, but I have noticed tons of people get away with a tiny second crossbody bag”.

A third penned: “My mum has been carrying the FULL backpack plus her everyday purse on every flight without fail and has always gotten away with it”.

A fourth said: “Depends on how rude the gate agents are feeling. 99% of the time it’s fine…. And if they are feeling annoying that day, as long as it fits into your backpack, you are fine”.

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All Ryanair travellers urged to stop placing certain toiletry in hand luggage

Ryanair has urged plane passengers to stop packing a common toiletry in their hand luggage. It’s advice worth listening to if you want to avoid potential problems at the airport

With summer now upon us, it’s pretty standard to dream of sun, sea and sand, but before any of that comes packing and making sure your luggage is sorted correctly is absolutely vital. Budget carrier Ryanair often keeps travellers up to date with their advice.

Now with more families booking time away in the summer holidays, the airline issued guidance regarding a common bathroom item that should be kept out of hand luggage if you want to sail through airport security. It’s crucial to follow this advice as ignoring it could land you in some bother at the airport. The issue recently sparked debate on Reddit after a baffled traveller raised questions about the rules governing what’s permitted in carry-on baggage.

This isn’t the first time that crucial travel guidance has been brought to people’s attention either. Just a few months back, important information was also shared regarding hand luggage regulations.

Reddit Debate over Loose Blades vs Safety Razors in Carry-On Bags

Posting on Reddit, one user wrote: “I recently started using safety razors and I was wondering if I could carry mine with one blade inside or a packet of blades. I don’t have a checked bag, only the carry-on.

“Previously I was always able to bring disposable razors with the blades stored in the plastic compartment. In the General terms and Conditions, Ryanair says safety razors are allowed but, I asked the support and, even though he wasn’t anywhere specific to answer my query, he said that sharp objects are not allowed.

“So, if I bring the safety razor with me with a blade in it, the worst that can happen is they are just going to remove the razor and give me the head/handle (enclosure thing) back?”

The question sparked a heated discussion online, with one person observing: “Safety razor will be fine. Really comes more down to the airport you are going through, not the airline, and even then it also comes down to the individual person you deal with.”

Another chimed in: “OP (original poster) is not asking about safety razors per se. He’s asking about the blades, which are definitely prohibited items. Someone intent on causing harm could quite easily unscrew the razor and use the blade or spare blades as weapons.”

A third person argued: “NO, you cannot. Razor blades, including straight razor blades and replacement blades, are prohibited items because they could be used as weapons.

“However, as you said, fixed cartridge razors (disposable razors) generally are allowed in carry-on luggage. Safety razors (with blades in a plastic head) also are usually permitted in carry-on luggage. But NOT the type where you can unscrew the head and extract the blade.”

For regular flyers who habitually pack razors — and there are plenty — it appears there are specific regulations that need to be observed. Complete details can be found on the Ryanair website.

Official Ryanair Cabin Rules for Disposable Razors and Prohibited Blades

The official guidance states: “The following items must not be carried on board, but may be carried as part of your checked baggage. Objects with a sharp point or sharp edge capable of being used to cause serious injury, including razors and razor blades (except safety or disposable razors with enclosed blades and razor heads held in plastic compartments).”

The website also outlined every other item banned from cabin bags. While individual airlines may operate slightly varying policies, there are broadly accepted standard rules that all passengers are expected to adhere to.

Although not all razors are forbidden in hand luggage, certain types are prohibited. Most airlines permit disposable razors, cartridge razors and electric shavers/epilators to be brought into the cabin.

However, traditional safety razors, cut-throat razors and individual razor blades are generally not permitted in the passenger cabin and must be stowed in hold luggage, owing to their exceptionally sharp nature.

Should security staff deem them a potential threat, they hold the power to seize them, and this simple oversight could leave you facing unnecessary delays at the airport. In short, it’s a packing mistake you’ll want to avoid at all costs.

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I took £12 Ryanair hand luggage bag on holiday – here’s how much I could fit in

If you want to keep holiday costs low, ditching the hold luggage is a good place to start – and I believe I’ve found the perfect bag for still allowing you to overpack to your heart’s content.

If you’re someone who likes to go on multiple holidays a year, you’ll know that it’s not possible to travel in luxury every time. And by luxury, I mean being able to take a 23kg hold suitcase on board with you.

It’s the same situation every time – you find cheap flights and an affordable place to stay, then by the time you’ve priced the luggage, you’re looking at an extra hundred pounds or even more. And when you factor in how much you’re going to spend on food, travel and other expenses when you’re actually on holiday, it’s just not worth it.

Most airlines allow you to take one small bag on board for free, but as an overpacker who likes to have options, I didn’t think this would ever be enough – until I tried out one specific cabin bag that’s genuinely like magic when it comes to fitting things in.

I purchased the Narwey Ryanair Cabin Bag from Amazon three years ago now and it’s safe to say it’s become my absolute travel staple. It’s been on every holiday and every night away with me, and no matter who I go with, they’re always in disbelief at how much you can cram in there.

On a recent trip to Stockholm with Norwegian Air – whose hand luggage restrictions are the same as Ryanair 30 x 40 x 20cm – I knew it was a small-bag-only situation. I’d heard horror stories about how expensive the capital city of Sweden was, so I was not keen to spend any more than absolutely necessary on travel.

We were going away for four full days, and although I’ve taken this bag on many a trip before, I always feel slightly concerned that this is the one that’s going to push it over the edge and break the zip. But it’s remained sturdy once again, even when packed to the brim.

The more you fit in the bag, the more it seems to expand, even though it looks tiny to begin with. Even when you’re coming home from your holiday, when it always feels like your belongings have expanded tenfold, packing everything up again is a breeze.

For this trip, here’s a list of everything I managed to fit in the bag, and I even had a little bit of space left over.

  • Five skirts
  • Five tops
  • Denim jacket
  • Pair of shoes
  • Socks
  • Underwear
  • Pyjamas
  • Handbag
  • Toiletries
  • Makeup
  • Hairdryer
  • Camera

Some may say this is excessive for three nights, but when you can fit this much in, why wouldn’t you? My only issue is that the handles are a bit tough on your hands if you’re carrying it for a while, and I feel like it would really benefit from having a longer padded strap so that you could put it over your shoulder.

I’d also say it’s probably unsuitable for longer winter trips, since these clothes tend to be a lot bigger and bulkier, so you’re not going to be able to fit as much as you would in summer.

Having said that, it’s easy to transport and place in the overhead lockers, unlike wheelie suitcases which can be a bit of a faff. It’s got a sturdy double zipper, as well as a handy zipped pocket on the side, which is ideal for storing your passport and other important things you need that you don’t want stuffed in the bag itself.

My top tip for packing this bag is to stretch out the bottom as much as possible by placing my toiletry and makeup bags on either side, as this creates a good solid base and really opens it up. This would also work with shoes or your most sturdiest items of clothing.

The longest I’ve ever been away with this bag was about six days, which I’d say is probably the limit for how much it can hold in terms of clothes. But for a long weekend, it’s just perfect.

It’s currently on sale for £11.99 on Amazon. Alternatively, if you prefer a rucksack, this Cabin Max underseat bag from ASOS is also on sale for £16.95.

Or if you’re in the market for something a bit more high-end, the Rains Small Hilo Weekend Bag also fits the Ryanair and easyJet bag restrictions, and costs £69.

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Sneaky way you can only pay for hand luggage and STILL bring full-sized liquids on board

HOLIDAY-GOERS should be aware of this sneaky hack that allows you to bring full sized liquids on board despite only paying for hand luggage.

Not only does this budget-friendly trick help you to dodge the liquid limit rule on flights, it also saves you cash.

A spray bottle of unbranded sun cream amongst the colourful contents of a child's packed suitcase, ready for a vacation in the sun
How to sneak full-sized liquid in hand luggage Credit: Getty
NINTCHDBPICT001088589941
Boots’ airport Click & Collect offers a budget friendly alternative to toiletries Credit: Alamy

At most UK airports, you can only bring 100ml liquids in your carry-on suitcase.

It means those who don’t want to fork out for a check-in-bag are forced to go without their favourite products or buy new mini sizes that won’t last.

However, by ordering online and collecting at the airport after you go through security, you can avoid the 100ml liquid limit and purchase full-sized toiletries.

This can be done through Boots‘ beloved Click & Collect service, which is also available at its shops withing airports.

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This hack works especially well for sun cream – if you’re a Brit going abroad, sometimes a travel size just isn’t enough.

Ordering online and collecting when you’ve gone through security also means you can avoid those notoriously pricey airport costs.

This tip only works on the way to your destination; on the return journey the 100ml limit will be in place again.

Boots also has a mandatory £4.50 airport collection fee.

With this in mind, expert Jordan Reid, a chartered financial planner at Serenity Financial Planning, has some advice for flyers: “The rule of thumb is simple: only use it for high-value items.

“If you are only picking up a cheap travel deodorant and a mini toothpaste, this fee instantly wipes out your savings, making it cheaper to just buy off the shelf.

“If you are buying premium skincare, baby formula, or a family’s supply of sunscreen, the online discounts easily swallow the fee.

“But if you just need a couple of basic minis, skip the pre-order.”

Full list of Boots which offer Click & Collect at the airport

Boots offers click & collection after security in 13 UK airports:

  • Aberdeen
  • Belfast City
  • Belfast International
  • Birmingham
  • Bristol
  • Edinburgh
  • Gatwick North and South
  • Glasgow
  • Heathrow (Terminal 5)
  • Leeds Bradford
  • London City
  • Luton
  • Manchester (Terminal 2)
  • Newcastle
  • Stansted

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Jet2’s hand luggage update as new Europe-wide rules are confirmed

Jet2 has issued an update about customers’ free 10kg hand luggage allowance as new European Commission airline baggage regulations are set to come into force in 2027

Jet2 has updated customers ahead of sweeping new European regulations affecting hand luggage coming into force in 2027.

The European Commission’s new measures are designed to bring greater transparency to cabin baggage policies across the airline industry, making it easier for travellers to understand and compare what is included when booking flights. For many airlines, the new rules could mean significant changes to how they present baggage costs to customers — but Jet2 says it has nothing to change.

That is because, unlike a number of its rivals, Jet2 already includes a complimentary 10kg hand luggage allowance as standard for all customers, along with a personal item. The airline says this means passengers know exactly what they are getting from the moment they book, with no hidden charges or complicated add-ons to navigate.

The approach appears to resonate strongly with travellers. According to the airline, eight in ten customers say the inclusion of free hand luggage is one of the main reasons they choose to fly with Jet2.

Steve Heapy, CEO of Jet2, said the new EU rules would make no practical difference to its customers, adding that the airline had long been committed to straightforward, fair pricing.

He said: “For Jet2 customers, these new rules change nothing because we have always believed in doing the right thing by customers when it comes to hand luggage. Holidaymakers should not have to pay extra or figure out complicated rules just to bring their essentials on board. We have always believed in making things simple, transparent and fair, so customers know exactly what they’re getting when they book.

“We welcome any move that helps customers better understand what is included in the price of their flight and make informed decisions when comparing airlines. It is another example of why customers continue to choose Jet2 in record numbers – because they know exactly what they’re getting when they book.”

European Parliament MEPs voted for new rules protecting customers in July. These include enhanced refund rights.

The reimbursement process is to become quicker and easier. Passengers opting for a reimbursement instead of being rerouted will receive it automatically, while passengers facing travel disruptions will receive clear instructions on how to submit a request for compensation within four days of the termination of their journey.

Air passengers will have nine months to file a compensation request, while airlines will have 30 days to pay the compensation or invoke extraordinary circumstances, explain why compensation will not be provided and refer passengers to complaint handling steps.

The new rules also include the right to carry on board, without extra cost, one personal item, such as a small bag or backpack. Airlines, intermediaries and search portals will also have to display the air fare inclusive of carry-on luggage at the outset of the booking process. Airlines may offer cheaper tickets for passengers who decide to travel without hand luggage.

The EU’s major overhaul of air passenger rights will impact UK travellers, but primarily on flights departing from European airports or when flying with EU-regulated carriers. The rules are scheduled to take full effect around mid-2027 following a 12-month transition period.

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Full list of airline hand luggage rules you need to know about to avoid pricey fees at the airport

GOING away with just hand luggage seems easy until you realise all the airlines have different policies on exactly what hand luggage is allowed.

While we all know budget airlines are some of the strictest, other airlines could still catch you out with a hidden fee at the airport.

Different airlines currently have different hand luggage allowances Credit: Getty

So we’ve explained everything you need to know about taking a suitcase with some of the UK’s major airlines.

Read on for the current rules for Ryanair, easyJet, TUI, British Airways, Wizz Air Jet2 and Virgin Atlantic.

Easyjet

EasyJet currently only allows you to have one small underseat bag Credit: Alamy

All easyJet passengers are allowed to bring one small underseat bag per person on board for free, measuring up to 45 x 36 x 20cm and weighing up to 15kg.

Currently, if you want a cabin bag measuring up to 56 x 45 x 25cm, you’ll need to pay extra for it.

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The price for this depends on demand, the route, your flight date and the time of booking.

Though if you get to the gate and haven’t paid for a cabin bag but have one with you, you will be charged £60.

Wizz Air

Wizz Air currently only allows you to have a small bag Credit: Alamy

Each passenger can bring onboard a small bag measuring a maximum of 40 x 30 x 20cm and weighing a maximum of 10kg with Wizz Air.

The bag must fit under the seat in front of you.

However, it does state on the airline’s website that you can also carry onboard a coat or blanket, mobile phone, reading material for the flight, and duty-free items for free.

But a neck pillow is not included in this, and must fit in your cabin baggage allowance.

Currently, if you want a cabin bag weighing up to 10kg and measuring a maximum of 55 x 40 x 23cm, you will need to purchase this through Wizz Priority.

This will set you back between £12.85 and £89.98 during the low season and between £17.14 and £98.55 during the high season.

Ryanair

Ryanair currently only allows each passenger to have one small underseat bag Credit: Alamy

Each passenger can take a small bag on board that measures a maximum of 40 x 30 x 20cm.

It must fit under the seat in front of you and be a handbag, laptop bag or backpack.

If you want a cabin bag measuring up to 55 x 40 x 20cm, then you will need to purchase this.

This will cost you between £12 and £36 at the time of booking, or between £20 and £60 when at the airport.

Jet2

Jet2 allows passengers to have a small bag and cabin bag each Credit: Alamy

All Jet2 passengers are entitled to a 10kg cabin bag, measuring a maximum of 56 x 45 x 25cm and a small under seat bag measuring a maximum of 40 x 30 x 20cm.

On busy flights, Jet2 may ask to put your cabin bag in hold and if your bag is too big or heavy, you could be charged £45.

TUI

TUI allows passengers to have a handbag and cabin bag Credit: Alamy

On TUI flights, passengers can each take one cabin bag weighing up to 10kg and measuring a maximum of 55 x 40 x 20cm and a handbag measuring up to 40 x 30 x 20cm.

If a bag exceeds the weight limit, you will be charged £60 per 15kg bag.

British Airways

British Airways passengers with a basic economy fare get one cabin bag and one small bag each Credit: Alamy

With British Airways‘ basic economy fare, each passenger is entitled to one handbag measuring a maximum of 40 x 30 x 15cm and one cabin bag measuring a maximum of 56 x 45 x 25cm.

Your handbag must fit under the seat in front of you and your cabin bag must not have any valuables, electronics or essential medicines inside it.

If your cabin luggage is too big or heavy, British Airways might put it in the hold.

Though, you will have to pay a fee for this, which is usually £65 per bag, per way.

Virgin Atlantic

Virgin Atlantic passengers in economy light are allowed a small bag and a cabin bag each Credit: Alamy

With Virgin Atlantic, each passenger in economy light is allowed to have one cabin bag weighing up to 10kg and measuring a maximum of 23 × 36 × 56cm as well as an underseat bag such as a handbag or small rucksack measuring a maximum of 40cm x 30cm x 15cm.

Your under seat bag must fit under the seat in front of you and any bags that are over the allowance could get a £65 charge as well as being placed in the hold.

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How to beat Ryanair’s hand luggage rule with clever ‘Sudoku’ packing hack

TRAVELLERS heading abroad this summer can beat Ryanair’s hand luggage rule with this clever “Sudoku” packing hack.

The trick has gone viral online and whittles your wardrobe down to just the essentials.

A woman wearing glasses and a blue scarf with text overlay "5 Steps to Build a Packing Sudoku" and a grid filled with "TOP," "LAYER," and "BOTTOM" in a Sudoku-like pattern.
The Sudoku Packing hack has gone viral on social media Credit: @ thenatalieway1/TikTok
Nine folded pieces of clothing on a bed, labeled "top," "bottom," or "outerwear" with the text "Okay, let's play packing Sudoku."
Travellers need to pick just nine items to create 27 outfit combinations Credit: @thenatalieway.travel/Instagram

Anyone trying to scrimp on flights knows the frustration of added baggage fees.

While your Ryanair ticket may only cost £30, adding hold luggage can top up the bill with a £59.99 per flight.

Even a cabin bag can land you with a charge of up to £36.

So many of us try to save some cash by choosing to carry all our belongings in just one small bag, but sizing down your suitcase to this meagre amount can be tricky.

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A Ryanair flight offers a tiny 40 x 30 x 20cm bag for free, while easyJet offers a slightly larger 45 x 36 x 20cm size for hand luggage.

However, a handy travel hack might be the solution, and it’s known as “Sudoku Packing”.

The hack has blown up on TikTok and Instagram, promising to whittle your wardrobe down to just nine essential items needed for a short trip.

The trending technique first went viral earlier this year, when influencer Natalie Shaquer shared how the hack was transformative for her travels.

In her video, Natalie recommends “visualising your trip” before beginning the packing phase and taking a few moments to think through the types of outfits you’re going to need.

Then, all travellers need to do is pick three tops, three bottoms and three layering items that all harmoniously coordinate.

Layers can be anything from scarves to jackets to cardigans or jumpers, and should be picked according to the climate of the upcoming destination.

When laid out in a 3×3 grid, the Sudoku selection creates up to 27 different clothing combinations made up of a top, bottom and layer.

Natalie also recommends bringing three pairs of shoes to go with your coordinated clothing selection.

Packers are reminded that each pair of bottoms, whether trousers, a skirt or shorts, will need to work with at least two pairs of the shoes, otherwise they must go “back in the closet”.

With your clothing streamlined, you should still have plenty of space for toiletries and accessories in your bag, but this hack is likely only useful for those planning on being away for a few days.

However, travellers heading out on longer trips will likely need more than nine items of clothing, so then it may be worth forking out for hold luggage.

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Brits warned to travel with hand luggage only as Spanish airport strike starts TODAY

An image collage containing 1 images, Image 1 shows Passengers queuing for border control at Palma Airport

STRIKES at an airport in Spain have started today – with passengers being told to ditch cabin bags for hand luggage to avoid the chaos.

Walkouts from multiple unions will continue across the next couple of weeks affecting baggage handling and check-in.

Staff at Palma Airport are striking across the next two weeks Credit: Getty
The airport is one of the busiest in Spain during the summer Credit: AFP via Getty Images

Palma Airport on the island of Majorca is one of the busiest in Spain during the summer season – and lots of its workers are going on strike.

The first walkouts are by those working in technical maintenance, ground equipment and airport infrastructure roles.

These are being planned by three unions, which started yesterday and will continue until July 30.

Swissport – who handle check in and boarding – is also striking today, as well as on August 1, 4 and 8.

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On these days ground staff will walk out between 7am to 12pm, then again from 7pm to 10pm.

The airport has warned passengers that today could be particularly bad as the strikes coincide at the same time.

Airlines affected by the Swissport ground handlers’ dispute include TUI.

But others could be affected too, as a statement from the airport said that “its impact will stretch beyond Swissport-handled airlines”.

While flights are yet to be cancelled, according to Qsensor, the wait time at security in Palma Airport this morning has been 26 minutes longer than average.

Passengers going to the airport during this time have been asked not to arrive too early and even ditch check-in bags for hand luggage instead.

The airport has asked passengers to take precautions during the strikes Credit: Alamy

On its website, the airport issued advice to travellers who are heading through the terminal on strike days.

  • Check in online: Complete your check-in online before heading to the airport to minimise time spent in queues.
  • Travel light if possible: Travelling with hand luggage only allows you to bypass potential check-in and baggage carousel delays.
  • Monitor your airline’s app: Keep a close eye on text alerts or app notifications from your airline for real-time schedule updates.
  • Arrive on time (but not too early): Stick to the standard arrival window recommended by your carrier (usually two to three hours before departure). Arriving half a day early can worsen airport congestion.

On the strike, a TUI spokesperson said: “We are aware of planned industrial action affecting airline operators at Palma airport.

“At this stage, we do not anticipate any disruption to our customers. However, we are working closely with our local teams and airport partners to minimise any potential impact.

“As always, we will proactively update our guests if there are any changes to their itinerary. Customers should continue to check their flight details as usual before travelling.”

Meanwhile, Ryanair told Sun Travel that it will “operate as normal” with “no impact to operations”.

easyJet also said its flights will be operating as normal.



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Jet2, Ryanair and TUI passengers warned ‘never to pack’ 5 items into checked luggage

There are some items that are best kept in your hand luggage for safe keeping, so make sure these items don’t end up in your big suitcase when you go away for your summer holidays this year

No matter how many times you go on holiday, packing is always an awkward task, as you need to balance the lack of space with the essentials.

And if you have checked luggage in addition to a cabin bag, you may be tempted to throw most of the things you own into your hold baggage. This means you have less stuff to carry around the airport and onto the plane with you.

But there are some things you should never put in checked luggage, and it’s not just the obvious stuff like weapons and flammable items. Here are five items to never send to the hold.

1. Prescription medication

Overall, less than 1% of hold luggage goes missing, and usually it’s simply misdirected, so it will eventually make its way to you. But while you try to retrieve your bag, it’s a good idea to have supplies of essential items.

Prescription medication is better taken as hand luggage, as it’s much less likely to go missing. If there’s a delay with your hold bag getting back to you, you won’t need to worry about missing vital doses of your meds.

If you do lose your medication when travelling, visit a local pharmacy for advice, as they may be able to arrange an emergency supply.

2. Batteries and electronics

Because of the risk of items such as power banks catching fire, items with lithium batteries, such as power banks and vapes, can’t be placed in hold luggage and must be taken onboard with you.

Some airlines have limits on how many Personal Electronic Devices (PEDs) can be taken onboard, with Jet2 and Ryanair restricting the number to 15 per passenger. Ryanair also has a limit of 20 lithium batteries or power banks, each up to 100Wh, in hand baggage.

3. Valuable items

If you have jewellery, cash or other expensive items, you may be nervous about carrying them around in your backpack at the airport. However, it’s not a good idea to leave valuables in your checked-in bags.

There’s a risk of damage to items in transit, and while it’s rare, theft from bags does happen by airport staff. While travel insurance does cover lost baggage, it usually has a limit and policies have an excess to pay, meaning you may not be able to claim enough to cover valuable items.

4. Swimwear

When you’re on the way to a sunny beach holiday, you may want to pack swimwear in your hand luggage rather than your big suitcase. This means that if there is a delay in getting your bag to you, you can at least spend some time on the beach or by the pool while you wait for your bag to arrive.

It also means that if you can’t check into your room straight away when you arrive, you can just change into your swimwear and enjoy some sunshine while you wait for your room to be ready.

5. Phone charger and adapter

Once you arrive at your destination, your phone battery is going to be as low as your energy levels, and you won’t want to be scrambling through your suitcase to find your charger.

Ensure you’ve got your phone charger and adapter for the country you’re visiting in your hand luggage so you can get plugged in as soon as you arrive.

Have a story you want to share? Email us at webtravel@reachplc.com

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Everything you need to know about Ryanair’s £79.99 hand luggage charge update

Need to know

Ryanair is targeting passengers who use large rucksacks or wheelie bags that exceed their free under-seat allowance. If you do not purchase ‘Priority Boarding’, your bag must fit under the seat in front of you (max 40x 30 x 20 cm)

The £79.99 hand luggage charge is a new baggage enforcement crackdown by Ryanair (Image: Mondadori Portfolio via Getty Images)

All you need to know about Ryanair’s £79.99 hand luggage charge update

  1. The £79.99 hand luggage charge, which has been causing a stir online, is a new baggage enforcement crackdown by Ryanair directly colliding with landmark new EU flight rules that aim to ban carry-on fees entirely.
  2. Ryanair is targeting passengers who use large rucksacks or wheelie bags that exceed their free under-seat allowance. If you do not purchase ‘Priority Boarding’, your bag must fit under the seat in front of you (max 40 x 30 x20 cm). If it does not fit in the sizing gate, you will face an airport gate bag fee.
  3. While standard pre-booked cabin bags cost between £6 and £36, being caught at the gate triggers a post-booking penalty that can reach up to £75 to £80.99 to put the bag in the aircraft hold.
  4. Ryanair CEO Michael O’Leary has doubled down on checking oversized bags. Ground handling crew bonuses for finding non-compliant bags are increasing, and the monthly bonus cap has been entirely removed to catch passengers “scamming the system”.
  5. This enforcement push comes right as the European Parliament passed an air passenger rights update. New EU legislation will make it mandatory to include one overhead cabin bag and one personal item in the basic advertised airfare, eliminating hidden luggage fees. Airlines, search portals, and travel agents must display the full ticket price inclusive of hand luggage from the very beginning of the booking process.
  6. O’Leary has furiously criticised the European Union‘s move. O’Leary claims the EU has “miss-sold” the regulations and that bundling overhead bags will make European airlines look less competitive globally. Ryanair warns that banning separate cabin bag fees will simply force base ticket prices up across the board, making travel more expensive for people who prefer to fly light.
  7. The current cabin bag rules and gate fees remain fully in force. The new EU rules are a confirmed proposal expected to transition into law next year. Until the official transition period concludes, you will still be charged at the gate if your luggage exceeds the strict sizer dimensions.

READ MORE: Ryanair CEO says airports shouldn’t serve booze until 12pm to stop ‘misbehaviour’

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Full list of 17 major UK airports with 100ml luggage rule STILL in place after huge u-turn

PASSENGERS heading abroad this summer may want to double-check their liquid allowance or risk having their items confiscated.

Despite restrictions relaxing in certain locations, 17 major UK airports still enforce the old 100ml luggage rules after a huge U-turn.

Tourists putting personal items and baggage for X-ray scanning at airport security.
Many UK airports still enforce the old 100ml luggage rules for travellers Credit: EvgeniyShkolenko

A number of UK airports have recently introduced new rules when it comes to airport security.

Some travellers can now bring containers of up to two litres on their flight, meaning no more last minute scrambles for a clear plastic bag or the fear of having your favourite fragrance confiscated.

The changes have come with the introduction of new CT scanners that have begun to be rolled out at major airports.

However, despite rules relaxing at certain locations, many others still enforce the old rules around liquid limits.

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A number of UK airports still require containers to be 100ml or less for liquids, gels, pastes, sprays and aerosols.

The rules apply to the liquid limit of the container, meaning a 200ml bottle that is half-empty would not be allowed.

Full list of UK airports where the 100ml liquid rule still applies:

  • Aberdeen
  • Cardiff
  • East Midlands
  • Glasgow International
  • Glasgow Prestwick
  • Inverness
  • Isle of Man
  • Leeds Bradford
  • Liverpool
  • London City
  • London Luton
  • London Stansted
  • Manchester
  • Newcastle
  • Norwich
  • Southampton
  • Teesside 

It’s still worth double-checking the liquid regulations from the airport you’re travelling from.

The list has changed multiple times over the past few years, with some airports temporarily relaxing the limits at points.

Passengers heading out from a certain group of airports can carry two-litre containers through security.

These include Heathrow, Gatwick, Edinburgh, Birmingham, Bristol, Belfast International and Belfast City.

However, anyone planning on bringing large containers back from their holiday should double- check with regulations at their return airport.

Many holiday destinations will still enforce the 100ml rule, so while you may have been able to bring a full-size bottle in hand luggage on the way out, you’ll need to make sure it’s in checked luggage for the return.

When referring to liquid limits, it’s important to remember that this doesn’t just apply to toiletries.

According to the government website, liquids include “drinks, soup, jam, honey, syrups, creams, lotions, oils, perfumes, mascara, sprays, aerosols, gels, pastes, toothpaste and contact lens solution”.

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All plane passengers urged to never pack common item in hold luggage

Travellers must take extra when packing their suitcases as certain items are not allowed in hold luggage, especially this device would could cause more disruption than usual

Packing for a holiday can be both exciting and nerve-wracking in equal measure. Most airlines enforce strict restrictions on weight and size, which can prove incredibly stressful for travellers.

Certain items have long been forbidden during air travel, but what about storing them in your suitcase? According to recent findings, vapes and powerbanks rank among the greatest fire hazards on aircraft. As a result, many holidaymakers remain unsure about the correct procedures when flying with these devices.

To shed some light on the matter, Markus Lindblad, Head of Legal & External Affairs for Northerner, has set out the key guidelines for storing your vape.

He warned that despite safety notices, many travellers are still mistakenly packing vape devices in their hold luggage, when airlines actually require these to be switched off and kept solely in cabin baggage.

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Why lithium batteries and vapes are banned in checked luggage

This comes down to the considerable fire risk posed by lithium batteries. In the past, airlines have been forced to divert flights after a lithium battery caught fire, making it absolutely vital to thoroughly check your bags.

If you’re caught vaping on board, this can set off smoke alarms and alert cabin crew. Depending on the airline and the circumstances involved, failing to cooperate with staff or disregarding safety instructions could land you with a hefty fine.

This could also result in police getting involved once the aircraft touches down, or even a lifetime ban from travelling with that carrier. But if you spot another traveller vaping mid-flight, it’s recommended to quietly alert a member of the cabin crew.

Getting through an entire journey without nicotine can prove challenging for some, but Markus recommends smokers bring patches on board to tide them over until they reach their destination.

They can be stored in both hand luggage and hold baggage, are subtle to apply and don’t produce vapour, making them appropriate for use while airborne.

As with any product, travellers should always verify the regulations of their airline and destination country before departure, as requirements can differ.

France, for instance, has outlawed nicotine pouches. Taking a brief moment to familiarise yourself with the airline’s regulations and pack appropriately can help prevent hold-ups, seized items or fines, ensuring your trip begins smoothly.

Airline vape policies and the UK disposable vape ban

According to the UK Civil Aviation Authority, all vapes and e-cigarettes must be carried in cabin luggage and never in hold baggage.

This is compulsory to avoid lithium battery fires. Furthermore, all e-liquids must adhere to the standard 100ml liquid restriction in a transparent resealable bag.

You should also drain your refillable tanks prior to flying, as changes in cabin pressure often cause e-liquid to seep out through the airflow openings. For more comprehensive policies on precise battery quantities, it’s worth checking your specific airline’s guidelines via British Airways, easyJet, or Ryanair.

It is also worth noting that selling single-use disposable vapes is completely prohibited in the UK. While you are still permitted to travel with ones you already own, purchasing them at UK airports is not allowed.

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‘The Odyssey’ and why we’re obsessed with travel disasters

Lost luggage? Tarmac delays? Rental-car blues? No whining about measly travel headaches with the mother of all bad-trip sagas looming on the big screen.

“The Odyssey,” Christopher Nolan’s epic take on the Trojan War’s fallout, debuts July 17. Spoiler alert, if you somehow avoided Homer in community college: Nobody, save biblical Job, has had more misery hurled at them.

Outflanked by cruel and fickle gods at every turn, legendary Greek hero Odysseus outsmarted a one-eyed giant, suffered through the bewitching Sirens’ song and braved the Underworld’s dead denizens. He battled oversize cannibals, outmaneuvered a witch and lost scores of men at every turn. Then made it back to Ithaca after 10 years only to find his home overrun by suitors wooing his wife.

It’s a tale packed with bad decisions, failure, heartbreak and death. Perfect story fodder, given how much we love bad-trip stories. We consume lists of the worst airports and wonder at accounts of illness-plagued cruises. We scroll through videos starring unruly passengers or mangled bags, and read about the last resting place for lost luggage.

Hollywood has created a whole franchise around road trips gone wrong. Think of “The Hangover” or “Sideways” or “Little Miss Sunshine.” Screenwriter-director John Hughes perfected the big-screen comedic treatment of travel gone south with classics such as “Home Alone,” “National Lampoon’s Vacation” and “Planes, Trains and Automobiles.”

Let’s not even talk about the “three-hour tour” that left Gilligan and friends stranded on a deserted island for 98 episodes, or how Jack Dawson’s voyage ended aboard 1997’s “Titanic.”

A significant body of evidence even indicates that travel makes us sick. Trip-related problems are so common, in fact, that consumer advocate Christopher Elliott has stitched an entire career out of resolving them — from timeshare scams to horrible airline customer service and beyond.

Still, we keep buying tickets and packing our bags to sail into the great unknown, across Homer’s wine-dark sea. Why? Elliott attributes it to what he terms “traveler’s amnesia.”

“It amazes me that travelers are not up in arms about the way they get treated,” he said. “They take a trip, have a terrible experience, and forget about everything that went wrong and only remember what went right.”

He suggests that avoiding a bad trip starts with choosing companies noted for strong customer service. He cited some name-brand examples: Marriott for hotels, Alaska Airlines, and Enterprise Rent-A-Car. He avoids cruises as much as possible.

Which is funny, because when I think about cruising, I don’t revisit the miserable 36 hours that norovirus confined us in our cabin. I instead recall coasting past a flotilla of icebergs in Alaska’s Glacier Bay.

When I think about Mexico, I don’t wallow in memories involving Montezuma and his gastrointestinal revenge. But I do cherish thoughts of snorkeling with playful sea lion pups.

And when I consider airports, I blot the memory of the woman next to me at Gate 66 who insists on blaring a video call at maximum volume. Instead, wielding my noise-canceling earbuds, Odysseus-like, I plan to smother this screeching sound to preserve my sanity. But before I can insert them, a voice speaks to me.

To all of us, to be technically correct, since it emanates from the speakers of Los Angeles International Airport’s Terminal 6.

“It’s time to play TSA’s favorite game!” says the voice, mimicking a game-show host’s hustle. “You lost it, we found it!”

The speaker explained that someone had left a laptop computer at a checkpoint. The two were reunited moments later, which set my feet in motion, wondering whose voice it was. There at the checkpoint I met Carl Revis, a TSA supervisory officer with a penchant for comedy.

“You don’t have to be a jerk to get things done,” he told me. “I think reaching people through comedy is a lot easier than screaming and yelling at them.”

Taken together, my trip recollections probably qualify me as living proof of Elliott’s traveler’s amnesia theory. The final diagnosis should be clear soon. I’m retiring from full-time work this year, and people inevitably ask what’s next.

It’s not completely clear, I tell them. But I’ll definitely have more time to travel. Maybe sail across the Aegean … what could go wrong?

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Jet2 clarifies luggage allowance rules that apply to all customers

There are several Jet2 rules to note when planning your trip

Jet2 has clarified its baggage allowances after an enquiry from a holidaymaker. The customer asked for help as they got ready for their summer getaway.

The person contacted the provider over social media on June 23. The traveller had booked their journey through Jet2holidays, and was due to jet off the following week.

They posed a question about their luggage entitlement. The customer wrote: “We have 3 x 22kg baggage allowance. Assume we are good to check in just two bags provided weight doesn’t exceed allowance?”

They went on to ask if they could check in one suitcase weighing 23kg and another at 25kg while remaining within their total allocation. Jet2 replied to set out the options available to the customer.

Combining your baggage allowance

The airline confirmed: “You can pool your luggage into two suitcases as opposed to three, as long as this doesn’t exceed your combined allowance of 66kg, and that no single article of luggage exceeds 32kg. I hope this helps.”

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According to Jet2’s official guidance: “Any baggage that exceeds your total weight allowance will be carried subject to availability and at our discretion. You’ll also need to pay an excess baggage fee, which is £12 per kg. Please note that no single item of baggage can weigh more than 32kg.”

You can add extra luggage when you book or through the Manage My Booking facility. Simply enter your booking reference, surname and departure date, then navigate to ‘Add Holiday Essentials’.

Query over 10kg allowance

Jet2 was also recently asked another question about its baggage weight rules after a passenger reported receiving contradictory information. The person had a booking for two adults and a six-month-old infant.

They explained: “Told we get two extra carry ons such as a buggy and travel cot that will be checked into the hold at the gate.”

They said they had two 22kg checked bags and that on a prior Jet2 holiday they had been told they qualified for “an extra 10kg for the baby”. According to Jet2’s official website guidance for bookings with children, passengers receive “an extra 10kg allowance for infants” plus “up to two items per child or infant free of charge”.

The passenger asked whether the additional 10kg could be combined with one of the 22kg cases, creating a 32kg allowance. They described receiving mixed messages on their last Jet2 journey. The customer recalled: “On the way out with you we were told it’s fine to have a 32kg case (22kg + the 10kg).

“On the way back we were told the 10kg should be a separate small checked case. Please can you clarify which it is and what the rules are because on our last holiday with you we were told different things.”

Setting the record straight, Jet2 responded to the passenger: “The additional 10kg is applied to one adult’s baggage, allowing for a total of one bag at 32kg and one bag at 22kg.”

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Ryanair passenger sneaks 20kg of luggage on flight without paying a single penny

A savvy traveller has shared a clever packing hack to beat Ryanair’s baggage allowance fees on a £15 flight — but it comes with risks if you’re caught at the airport

A clever traveller has taken the internet by storm after unveiling his ingenious trick to outsmart Ryanair’s notoriously rigid baggage rules, which frequently leave holidaymakers shelling out extra cash at the airport.

Rob Adcock, from Stoke-on-Trent, who regularly dishes out budget-conscious travel tips to his online following, has gone viral with his latest scheme to dodge luggage charges on a £15 Ryanair flight — a move that could save passengers a tidy sum given the airline’s hefty fees for additional bags.

In a clip that which now racked up over 2.4 million views from cost-conscious travellers, Rob shows how he managed to squeeze 20kg of luggage aboard without spending a single penny extra, by using a vacuum pack machine to compress his clothes down to a fraction of their original size.

With a laugh, he holds up his squashed clothing and quips: “Look at it.”

He then carefully stuffs the vacuum-packed bundles into his rucksack, which is allowed on board as a complimentary carry-on item, and breezes onto the plane without forking out a penny in hold luggage fees.

The video is captioned “POV: You’ve vacuum-packed all your suitcase to fit into a free Ryanair bag so you don’t have to pay for the hold luggage.”

As well as being a crafty way to sidestep additional costs, it carries the welcome bonus of avoiding the often frustratingly long wait at the baggage carousel on arrival.

Scores of fellow travellers found the cheeky wheeze hilarious, with one crowning it the “packing cube final boss”. However, sceptics pointed out potential drawbacks.

One baffled commenter questioned: “How are you supposed to vacuum it back up before going back on the plane when going home?”

A second chipped in with a laugh: “Vacuum packed stuff is HEAVY,” alongside a pair of laughing emojis.

Meanwhile, one female traveller highlighted the disadvantage that this approach would leave garments “creased” — hardly perfect for anyone wanting to look presentable on their break.

What’s more, you do risk being spotted by Ryanair staff at the airport.

One TikTok user shared: “Literally saw someone get caught doing this in Budapest today. It didn’t end well.”

Ryanair imposes a 10kg restriction on cabin luggage, and being caught out at the weighing scales could result in forking out additional charges for your trip.

It’s a risk that might not always work out — but for this passenger, it proved a success!

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‘I’m a travel blogger – never put your full address on your luggage tags’

A travel blogger has warned holidaymakers not to put their full address on their luggage tags, as it could open them up to luggage tag scams and holiday fraud

With summer rapidly approaching, countless Brits will be getting ready to fly off on their summer getaways. However, one travel expert is cautioning people against including their full address on their luggage.

That advice might appear contradictory to many, given traditional luggage tags typically feature space for your name, phone number, address, and even email. Yet travel blogger Mark Wolters argues that displaying your address on your suitcase could expose you to a range of scams.

Mark, who posts as Wolter’s World on YouTube, cautions that unscrupulous individuals could even exploit the address to reroute your suitcase, pinching your valuable possessions. In a YouTube video, he said: “When it comes to your bag tags, don’t put your whole address on them.

“Think about it, if you’re at baggage claim and you’re a cute young man like myself, and my address and phone number are right there, and someone goes ‘I like, that guy, I’m going to follow him to his house.’ You don’t want that.”

Mark reveals he and his family simply list their name, phone number, and email address. He continued: “If I travel, how is my home address going to help? They’re not going to send it to London, they’re going to send it back to the US.”

He went on to stress that travellers should refrain from sharing “too much information”. He also urged travellers to ensure they have a privacy flap concealing their basic details.

While this may appear over-the-top to some, he insists that anyone seeking access to your information is merely a straightforward photograph away. He warns that your private information could also be exploited for identity fraud.

If your details remain visible on your luggage, Mark cautions travellers that fraudsters can manipulate the airline into rerouting their baggage elsewhere, granting them access to your belongings.

He said: “Your bag tags have that number on there, and people can file false claims saying, ‘Here’s my bag tag number, where is it? Oh it’s not there, send it to this hotel, this address’. Then you’re out of luck.”

This prompted Mark to urge holidaymakers not to reveal excessive personal information on social media. Beyond the bag tags, he warns this can include your boarding pass or even updates while you’re away.

He explains that disclosing precise trip details essentially alerts potential thieves that your property is “wide open”. On top of this, Mark cautions tourists to be vigilant for fraudulent customer service contacts.

He points out that posting about your airline on social media can attract fake accounts messaging you, claiming they can resolve your issue if you provide your banking information. He added: “Those airlines aren’t going to ask for your credit card details in your DMs, they already have that information because you bought a ticket.”

He urges travellers to ensure they are contacting verified customer service channels.

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Jet2, easyJet, Ryanair and TUI passengers issued ‘£125 fee’ luggage alert

Travellers are being urged not to get caught out and ways to avoid fees

Millions of people across the UK fly with well-known airlines, such as Jet2, easyJet, Ryanair and TUI, and with the peak summer travel season mere weeks away, travellers are being issued handy luggage guidance. With Brits continuing to prioritise travel in 2026, particularly short-haul trips, city breaks and budget airline holidays, the way people pack is evolving.

More travellers are opting for hand luggage only to save time and avoid extra fees. Yet many are still being caught out by oversized cabin bags or overweight suitcases, facing charges of up to £60 at the gate or £65 for exceeding hold luggage limits, which can add up to £125.

As a result, travellers are increasingly looking for smarter, more organised ways to maximise space while staying within airline restrictions. In response to this shift, Nick Gaskin, Sales and Marketing Director at IT Luggage has shared practical advice to help travellers pack more efficiently, whether they’re travelling light with cabin bags or checking in a full suitcase.

Nick Gaskin said: “Packing well isn’t about fitting more in; it’s about travelling smarter. With more people choosing flexible, shorter trips and hand-luggage-only options, organisation and preparation can make a huge difference to the overall travel experience. A few simple habits can save time, reduce stress and help travellers feel more in control from departure to arrival.”

As hand-luggage-only travel becomes increasingly common, making every inch of space count is key. Nick recommends creating a micro essentials kit.

He explains: “Treat your cabin bag as a safety net. Include essentials like underwear, key toiletries – remembering liquid limits – medication and a charger. That way, you’re covered for delays or lost luggage without relying on airport shops.”

He added: “Pack one complete spare outfit”. Rather than throwing in random extras, pack a full outfit using crease-resistant fabrics. This ensures you stay comfortable and presentable if plans change or bags are delayed.

The specialist also suggests carrying a boarding pass backup. “Technology fails more often than people expect”, Nick explains. “Keeping a screenshot or printed boarding pass avoids stress if airport Wi-Fi or apps stop working at a critical moment.”

Keep in-flight items within reach, Nick says. Store items like headphones, snacks and lip balm in a small pouch that fits under the seat, so you don’t need to access the overhead locker mid-flight.

For longer trips or checked bags, organisation is key to avoiding overpacking and keeping belongings in good condition, Nick says. “Pack by outfit, not by item. Grouping complete outfits together — including accessories — makes getting ready easier and prevents packing combinations that don’t work,” he added.

Weigh as you go with packing cubes. “Packing cubes aren’t just for organisation — they’re great for managing weight,” says Nick. “Weigh each cube as you pack it. It’s much easier to adjust before everything goes in the suitcase than deal with excess baggage at the airport.”

Nick also recommends positioning shoes strategically. Place shoes heel-to-toe around the edges of your suitcase and fill them with socks or smaller items to maximise space and help them keep their shape, he said.

Separate clean and worn clothes. A lightweight laundry bag keeps worn clothes contained, helping maintain freshness and making unpacking simpler when you return home, Nick adds.

Combine rolling and folding. He said: “Rolling softer items like T-shirts saves space, while structured garments such as jackets should be folded to reduce creasing. A mixed approach delivers the best results.”

Photograph your packed suitcase. “Taking a quick photo before you travel is a simple but effective step,” Nick adds. “It can support insurance claims if luggage is lost and acts as a reminder of what you’ve packed.”

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Huge changes to flight rights from free seats for kids to hand luggage fees (but only on some planes)

Family with suitcases in airport.

THE EU is in the midst of making huge changes when it comes to air travel and all of them will greatly benefit passengers.

These include no extra fees, better compensation rights and families heading on holiday can sit together at no extra charge – but now we’re out of the EU, the new rights will only carry weight for Brits on certain flights.

Changes to travel rules in the EU means families no longer have to pay to sit together Credit: Alamy
Collage of travel items including a plane, sunscreen, passport, suitcase, and plane tickets, advertising The Sun's travel Instagram account.

The new regulations were agreed by the EU Council and Parliament yesterday, making it the first overhaul in over 20 years and will come into play in 2027.

Some of the biggest changes include allowing families to sit together at no extra cost, as well as passengers having a free personal item to take onboard.

There also won’t be penalties for missing one leg of a booking, and hand luggage costs will be shown upfront in the fare.

There will also be a ban on additional fees for alterations like name correction.

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It will be easier for passengers to get money back for delays or cancellations too.

Airlines will need to immediately acknowledge a claim and then reply within 30 days.

For those who experience delays, there is a right to assistance which includes refreshments every two hours of waiting time, a meal after three hours, internet access and phone calls.

When passengers need overnight stays, they should be given the hotel free of charge and get free transport from the airport to the accommodation and back.

After a cancelled flight or denied boarding, passengers who choose to reroute must be given an alternative journey within three hours.

This all sounds great doesn’t it? Well, there is some bad news – this won’t count for all British travellers leaving the UK.

The new rules will only count on certain flights leaving the UK Credit: Alamy

As a result of Brexit, British holidaymakers won’t necessarily benefit from this as in some cases their flights will fall under passenger rights called UK261.

Whereas for those living in the EU, the new regulations count for all.

For Brits heading on holiday, taking advantage of these EU changes will depend on the route and the airline.

For example, a flight leaving the UK for Malaga with Ryanair will fall under EU rules as Ryanair is an EU airline.

The Malaga to UK return leg will also be under the EU rules – on the return journey, it doesn’t matter if the airline is EU or non-EU, because the flight departs from the EU.

Along with Ryanair, the likes of Wizz Air, easyJet and Lufthansa are all EU-airlines so the new rules automatically count for Brits on both journeys to EU countries.

There will however, be a gap on flights leaving the UK on a non-EU airline.

On EU operated airlines like Ryanair – the new EU rules will apply to Brits on both legs Credit: MoreISO

For example, if a British passenger flies from London to Madrid on a UK airline like British Airways, that outbound leg would remain under UK261 rules rather than the new EU regulations.

But the return would fall under the EU rules because it departs from Madrid in the EU.

So Brits heading on holiday will only get the new benefits if they are travelling on EU-covered flights.

They will not get them automatically on all flights from UK airports.

UK-airlines like British Airways, Virgin Atlantic and Jet2 won’t fall under the new EU rules.

But these do have their own guidelines and policies regarding families sitting together and luggage costs.

AirAdvisor CEO Anton Radchenko, a renowned aviation lawyer, added: “This agreement is a meaningful step forward for European passengers, and it throws the position of UK travellers into sharp relief.

“For the first time since Brexit, we are looking at a real divergence in the
everyday rights of passengers flying from the UK versus those flying
from the EU.

“The headline compensation amounts remain broadly aligned,
but on the things passengers deal with on every single trip, being
penalised for a missed leg, paying to sit next to your own child,
comparing fares that hide the cost of a bag, EU travellers are about
to pull ahead, and UK travellers are at risk of being left behind.”



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