holidaymakers

2,836 UK holidaymakers turned away from airports at two travel destinations

Travel experts say people are confused and think they only need a passport

Thousands of UK holidaymakers are being stopped at international borders and refused entry due to confusion around visas, permits, and entry requirements, new figures have shown/ Data obtained by Confused.com found that more than 2,800 British travellers were refused entry at the US and Australian borders between 2023 and 2025. 2,836 Brits were denied entry across the two countries over the three-year period. More were turned away in 2025 alone (1,607) than in the 2 previous years combined (1,229).

In the US, the 2,533 refusals related to visa or travel-documentation requirements under the visa waiver programme (VWP). In Australia, 303 Brits were refused immigration clearance between 2023 and 2025.

The US figures show a sharp rise in recent years, more than tripling from 424 refusals in 2024. Of the 2,533 Brits turned away, men made up more than two-thirds (1,745), while 18–35-year-olds were the largest age group (1,498). Nearly 100 under-18s were also refused.

Incorrect documentation was behind over half of UK refusals at the Australian border. While some destinations now offer visa-free access, many still require certain permits or specific documentation to be allowed in the country.

Travellers often assume they can rely solely on their passport or arrange permits upon arrival, when in reality, permits can take time to process or come with additional costs. This leaves them at risk of being turned away at the border.

Further research suggests the problem is part of a broader lack of awareness and confidence among travellers. Half say they aren’t confident which countries require a tourist visa for entry and 54% say the visa application process is too complicated or confusing.

Over half of travellers cite visa fees as a deterrent.

Confused.com has launched a new visa checker tool, designed to help UK travellers quickly understand the entry requirements for their destination before they travel.

Tom Vaughan, travel insurance expert at Confused.com, said: “Being turned away at border control is something no traveller expects, but it’s a real risk if you’re unsure about the entry requirements for your destination. Visa rules can be complex and vary between countries, so even small mistakes can result in people being refused entry and losing out on their holiday.

“And it’s worth knowing that if you’re refused entry, it may not be covered by standard travel insurance. Insurers may treat refusals as a preventable risk rather than an unforeseen emergency. This means you could be left to bear the cost of return flights and non-refundable bookings yourself.”

He added: “Visas are just one part of getting ready for a trip. Travellers should also check their passport validity, make sure they have appropriate travel insurance and understand what it does and doesn’t cover, and keep important documents and emergency contacts easily accessible to avoid any last-minute issues.”

Destinations with visa requirements

European Union

  • Requirement: European Travel Information and Authorisation System (ETIAS) permit required for short stays (up to 90 days in a 180-day period).
  • Cost: €20 application fee (exempt for under 18s and over 70s).

United States of America

  • Requirement: Electronic System for Travel Authorisation (ESTA) under the Visa Waiver Program.
  • Cost: $40 USD.

Australia

  • Requirement: eVisitor visa or Electronic Travel Authority (ETA), valid for stays up to 3 months.
  • Cost: Free eVisitor visa, or a service fee of $20 AUD if applying via the ETA app.

China

  • Requirement: Temporary visa-free entry allowed for short stays under a policy running until December 2026.
  • Cost: N/A (Free during the temporary policy window).

India

  • Requirement: e-Visa or regular paper tourist visa (passport must be stamped upon arrival).
  • Cost: £25–£80 for an e-Visa (depending on duration); approximately £127 for a standard paper tourist visa.

Pakistan

  • Requirement: Tourist visa required prior to arrival; Intent to travel must be submitted at least 24 hours before departure to obtain a Visa Grant Notice.
  • Cost: Varies by visa type and duration (processing takes 7–10 business days).

Kenya

  • Requirement: Electronic Travel Authorisation (eTA) applied for online in advance (recommended at least 2 weeks prior to departure).
  • Cost: Approximately £16.

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One in five holidaymakers have crammed a week’s worth of luggage into a carry-on

ONE in five holidaymakers have crammed at least a week’s worth of luggage into a carry-on bag this summer to avoid expensive fees.

A poll of 2,000 adults who travel found an ambitious 11 per cent reckon they could squeeze 10 days or more of holiday essentials into hand luggage alone.

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One in five holidaymakers have crammed at least a week’s worth of luggage into a carry-on bag Credit: SWNS
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Over half said they would go to great lengths to avoid paying extra fees Credit: SWNS

While five per cent would even attempt to fit everything they need for a two-week holiday into a single cabin bag.

It also emerged 58 per cent admitted they’ll go to great lengths to avoid splashing out on expensive checked luggage fees.

Half will roll clothes as tightly as possible to save space, and 44 per cent will carefully plan outfits so they can wear the same clothes more than once.

While 34 per cent will wear their bulkiest clothes while travelling and one in five will ditch physical books in favour of a tablet to save precious bag space.

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And a savvy 13 per cent have used a duty-free carrier bag to sneak extra belongings onto the plane.

But it’s not just clothes and holiday essentials getting the space-saving treatment, as 72 per cent think their smartphone is the most important item they pack for their holiday after their passport.

The research, commissioned by Samsung to mark the launch of the Galaxy Z Fold8, found that when packing, smartphones replace cameras (62 per cent), maps (55 per cent) and boarding passes (45 per cent) while abroad.

Four in five (81 per cent) prefer their smartphone to be compact enough to fit easily into a pocket or small bag, as they increasingly do the job of multiple holiday essentials.

With 69 per cent saying the size and portability of their device is important, as it can do almost everything they need from one item, replacing other items they may need to pack (41 per cent).

Spokesperson Annika Bizon said: “I’m quite ruthless about what earns its place in my luggage when I’m travelling.

“When you’re trying to pack for a weekend away, or even a family holiday, every bit of space counts, so I love anything that can do more than one job.

“Technology is a big part of that.”

Almost three quarters (74 per cent) said they have booked, or would consider booking, a holiday at the last minute – making lighter, more flexible travel increasingly appealing.

The study from OnePoll.com found a third of travellers prefer to travel light, with 58 per cent claiming it makes the journey easier.

In fact, almost half (48 per cent) consider it a badge of honour when they successfully squeeze their carry-on bag into an airline bag sizer at the airport.

But 52 per cent worried their carry-on will be deemed too big when taking a flight, with 36 per cent having previously struggled to fit their carry-on within the maximum size limit.

And three in 10 have had to pay an average of £39 because their carry-on was deemed too big.

Annika Bizon, from Samsung, added: “If one device can help you navigate, keep your travel documents to hand, capture the moments you want to remember and provide on-the-go entertainment, there’s no need for extra items.

“For me, technology really earns its place when it makes life simpler, and Galaxy Z Fold8 is a prime example of that.”

TOP 10 WAYS HOLIDAYMAKERS AVOID HAVING TO PAY FOR EXTRA LUGGAGE

  1. Rolled clothing tightly to save space
  2. Carefully planned outfits so I could re-wear clothes during the trip
  3. Decanted toiletries into smaller containers
  4. Worn my bulkiest shoes, coat or jumper while travelling
  5. Worn multiple layers of clothing for the journey
  6. Ditched physical books in favour of a gadget
  7. Used packing cubes or vacuum bags to fit more in
  8. Reduced the amount of travel entertainment
  9. Watched online tutorials for luggage-packing tips
  10. Used a duty-free shopping bag to carry extra luggage or essentials

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The new trend for campsites where holidaymakers pitch INDOORS 

HAVE you ever wanted to go camping but avoid the extreme weather from rain and wind to this summer’s heatwave?

If you want all the delights of a camping holiday without the interchanging weather you can have it – just camp indoors.

At Outside Inn in Amsterdam you can book to stay in a caravan indoors Credit: Zo Alfeqar
There are even ‘lawn’ games and a swing in the communal area Credit: Zo Alfeqar

While not a new concept. more indoor campsites are starting to boom in popularity.

And more campers could be on the road to testing it out thanks to the recent unpredictable weather.

What you might be imagining when thinking of ‘indoor camping’ is a row of two-person tents lined up inside.

But there are some very cool sites indoor camping sites in Europe with retro caravans, beach huts and cosy communal areas.

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In Amsterdam, the city’s only indoor campsite is called Outside Inn.

It’s more upmarket than you’d think with actual caravans inside all with varying themes from vintage, to retro, even a beach house and camping pods.

They’re fitted with beds and ‘outside’ are sets of tables and chairs so you can enjoy the campsite views.

There’s a self-service bar as well selling hot and cold drinks as well as snacks – or you can bring your own food just like you’d do on a camping trip.

There are shared facilities like showers and toilets, a chill-out lounge and games on the ‘lawn’ from badminton to board games.

To give the illusion of being outside, lights are turned down at around 10.30pm with no noise allowed after 11pm.

You can enjoy the delights of camping indoors at Basecamp Bonn in Germany Credit: Oliver Kepka
Collage of travel items including a plane, sunscreen, passport, suitcase, and plane tickets, advertising The Sun's travel Instagram account.

One visitor said it’s “just like camping. Super cool people from all over the world super nice to share meals together by the almost real campfire.”

Others say it’s a simpler and fun place to base yourself while exploring the city. A one-night stay here starts from £62.

Another similar indoor campsite in Europe is Basecamp Bonn in Germany where visitors can sleep in anything from vintage caravans to sleeper trains.

This campsite is inside a former storage facility and it’s huge with 120 beds inside various transport and trailers.

It’s a funky spot with a blue sky backdrop where there are themed caravans, Airstreams and outside are the trains which have 28 individual sleeping compartments.

Included in the price is breakfast, bed linen, towels, wi-fi and parking – stays for two start from £85.

Basecamp Bonn has funky airstreams that you can stay in too Credit: W.Huebner-Stauf
Or opt to stay in a cute beach hut at OutsideInn Credit: Zo Alfeqar

Then there’s Daheim Indoorcamping which one visitor called a ‘hidden gem of Triberg’ where stays for two start from as £44.

It’s filled with caravans all of which have different themes – one is even kitted up for Christmas.

There are also Safari tents, summer houses, and in one unique case, a hut with a ballpit.

This indoor campsite even has its own brewery where you can pick up its own beer, or local ones.

At the bar, guests can also pick up pizza, pasta and salads.

For entertainment, there’s a foosball and pool table, as well as board games and plenty of books.

So if you’ve ever been tempted to camp but the concept of a wet tent put you off? Maybe this is the new way to test the waters…



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