Heathrow Airport

A little-known airport rule could mean your phones or laptops are confiscated – and it applies in the UK affecting passengers with the likes of TUI, BA, Ryanair and easyjet

Brits should take heed of a little-known airport rule that could mean your phone or laptop gets confiscated before you’ve even boarded your flight.

The restriction is enforced at airport security, and has been known to catch out passengers flying on the likes of TUI, British Airways, Ryanair, or easyJet, and more, as the airlines themselves don’t enforce it.

Most of us take at least one electrical item in our luggage, be it a mobile phone, tablet, or laptop, and no doubt yours will hold your boarding pass and maybe a Netflix show or two to enjoy along the way. However, should you get to airport security and find your battery is at 0%, then you may have a problem. All electrical devices need to be powered up, as airport staff are allowed to ask you to turn these items on.

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If a flat battery stops you from doing this, then you may be refused boarding, or may have to make the choice to leave your item behind. The UK government’s official website, which provides extensive travel guidance and updates, states: “Make sure your electronic devices are charged before you travel. If your device does not switch on when requested, you will not be allowed to take it onto the aircraft.”

Should you make the mistake of having an uncharged device in your hand luggage, the choices vary depending on the airport you’re travelling from and your airline. If you’ve not checked your bag yet, you can put it in there, and it’ll be put in the hold.

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The advice from British Airways’ (BA) website is clear. “Please ensure that any items in your hand baggage are fully charged and switched on before you arrive at the airport. If your device is not charged, please place it in your checked baggage.”

They also advise: “If you are connecting, make sure that you do not deplete power in your devices during the first part of your journey as charging points at airports might be very limited and you may need an adapter.”

For London-Heathrow passengers, BA say those with flat batteries may need to rebook on a later flight to give them time to recharge, but that that “a fee might apply”. Alternatively passengers can leave goods at Bagport, the lost property office, and get a reference number for their item. Once at their destination, they can contact Bagport to arrange for the retrieval of their item.

Meanwhile TUI has warned passengers: “If you’re carrying any electronic devices in your hand luggage that are capable of holding a charge, you’ll need to make sure they’re fully charged when you go through airport security. This is part of new security measures that have been introduced by airports in the UK and abroad. We recommend you keep things like mobile phones switched on until you board the plane, as there might be more checks at the departure gate.”

It’s not just a flat battery that could prove an issue. Both easyJet and Jet2 have a list of prohibited items which include damaged batteries – so check your gadgets before you even set off for the airport. Jet2’s website is quite clear: “Damaged Personal Electronic Devices (PEDs) and/or spare/loose lithium batteries/cells (including power banks) are forbidden from carriage in all circumstances.”

Ryanair doesn’t provide any additional guidance other than keeping your phone charged. Under the FAQ ‘What happens if my smartphone or tablet dies before airport security?’, it states: “If you have already checked in online and your smartphone or tablet dies, you will receive a free of charge boarding pass at the airport.” However, it is not mentioned what your options would be if security refuses to let you through.

You can find out more about airport security on gov.uk.

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Travellers are being caught out by new rules at certain UK airports, as people are reminded to check their airport’s regulations before flying to prevent upset and delays

As the cold, bleak winter drags on, many Brits are counting down the days until they can jet off on their summer holidays. But a major new airport rule change is catching some travellers off guard – and starting their trips with unnecessary stress when they realise they’ve got it wrong.

As of January, passengers flying from certain UK airports can now carry up to two litres of liquids in their hand luggage, replacing the long-standing 100ml limit, thanks to new CT scanners. In a statement, Heathrow Airport said: “Passengers travelling through all terminals at Heathrow no longer need to remove liquids or electronics from their hand luggage, or juggle plastic bags at security.

“The UK’s hub has become the largest airport in the world to fully roll out next-generation CT (computed tomography) security scanners – a move that promises faster queues, less stress and a smoother start to journeys for millions of travellers.”

UK airports that have ditched the 100ml rule

• Belfast International
• Belfast City
• Birmingham
• Bristol
• Edinburgh
• London Gatwick
• London Heathrow

However, the change has not been rolled out across every airport – with many still sticking to the 100ml rule and requiring liquids to be removed and placed in clear plastic bags.

UK airports still enforcing the 100ml rule

• Aberdeen
• Bournemouth
• Cardiff
• East Midlands
• Glasgow International
• Glasgow Prestwick
• Inverness
• Isle of Man
• Leeds Bradford
• Liverpool
• Luton
• London City Airport
• Manchester
• Newcastle
• Newquay
• Norwich
• Southampton
• Southend
• Stansted
• Teesside

Exemptions still apply for essential medicines, baby food, and milk, as well as special dietary requirements.

Travellers are being urged to check their departure airport’s rules before flying – especially ahead of the busy Easter holidays – to avoid delays or having items confiscated at security.

Reacting to the change, one traveller flying from Gatwick Airport wrote on Reddit: “Makes the journey just that little bit less stressful. Leave everything in your bag – laptop too.”

Another added: “Edinburgh is the same, which is really handy.”

A third explained: “This is because a new generation of scanners is being rolled out that allows more liquids and means you don’t have to remove laptops – but only a few airports have them so far.”

However, not everyone is convinced.

One user said: “This change is useless until all major airports follow suit. It’s fine on the way out, but if your return airport still has the old rules, you end up throwing things away. It also causes confusion, especially when different London airports have different rules. It should be all or nothing.”

Another added: “I’ve been travelling with just carry-on for years now and wouldn’t go back. There’s something freeing about not carrying full-size toiletries when you only need a small amount.”

Jeremy Spake became a firm favourite on the BBC series Airport, which first aired in 1996, and has since gone on to enjoy a successful media and aviation career before alleging workplace issues

Jeremy Spake, who was first catapulted into the limelight an astonishing 30 years ago on the BBC series Airport, is now almost unrecognisable. The programme, similar to ITV’s own successful Airline, gave viewers a behind-the-scenes look at the daily workings of Heathrow Airport and the aircraft departing from there. Now 56, Jeremy was featured on the show in 1996 during his stint as a ground services manager for Russian airline Aeroflot.

He swiftly became a viewer favourite during his time on the show, which subsequently paved the way for additional television opportunities. He went on to host Toughest Jobs in Britain, a documentary series that followed workers in some of the UK’s most challenging and physically demanding roles, as well as the medical programme City Hospital.

He also authored two books, titled Jeremy’s Airport and The Toughest Job in Britain. Jeremy’s Airport drew from his experiences working at Heathrow, guiding readers through a typical week on the job, while The Toughest Job in Britain saw him reflect on some of the incredibly tough jobs he tackled while presenting the show.

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While pursuing his media career, Jeremy was also steadily ascending the corporate ranks in his day job. Proficient in Russian, Jeremy eventually climbed to the position of services manager for Aeroflot before being promoted to Deputy Director of Isle of Man Airport.

Nevertheless, Jeremy chose to resign from his position at the Isle of Man airport, describing ‘bullying, harassment and mobbing on an almost industrial scale’ via his LinkedIn profile. Reports emerged in 2023 that he was pursuing legal action against the Isle of Man government for personal injuries, alleging damage to his mental wellbeing.

He subsequently fronted a six-episode documentary series aired on the BBC, The Airport: Back In The Skies. The fresh series witnessed Jeremy returning to his roots, reuniting with former colleagues, and examining closely how the sector was recovering following the coronavirus crisis.

Production for The Airport: Back In The Skies kicked off in October 2021, after approximately eighteen months of lockdown measures, travel restrictions, and vaccine passport requirements, while the airport was working to rebuild operations and restore full capacity.

Thankfully, Jeremy has never been one to stand on the sidelines and pitched in by helping to prepare a Boeing 737 for departure and lending a hand to holidaymakers stranded during the turmoil.

The television personality has also released his own audio book, Jeremy’s Airport Audio Book, which recounts the Airport narrative with extra commentary and fresh anecdotes that didn’t feature in the original BBC television programme. Adding another dimension to Jeremy’s repertoire, he now presents daily aviation updates on Instagram, for Air News Daily.

However, Jeremy now has a dramatically different look. His brown hair has disappeared as the star is now completely bald and he has swapped his smart goatee for a clean-shaven look. The website for the channel says: “Jeremy is a seasoned broadcaster and aviation professional with 40 years experience of working with some of the largest airlines and airports around the world and brings his unique insight to every show.”

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Stephen and Viv have been to 60 countries but say this was their worst experience

A couple who have travelled to 60 countries after appearing on Race Across the World have blasted a “shocking” airport lounge as the worst they’ve ever experienced. Stephen and Viv Redding, from Uppingham, Rutland were left stunned after paying nearly £50 to access what they thought would be a relaxing business class lounge.

Stephen, 64, and Viv, 68, visited the Avianca lounge while waiting for their flight to Bogotá before returning to London Heathrow, following a six-week trip around South America. They claim to have been met with “tasteless” food and shabby surroundings.

“We bought business class tickets because it was a long-haul flight and that way we can have flat beds and get a bit of sleep,” Stephen said. “We’d been led to believe that we would have lounge access [at the airport] but when we went up to the lounge, we were told that our tickets did not qualify.

“So we decided that we would pay for the upgrade because we knew we had over two hours to spare.”

Once inside, the couple, who appeared on the BBC travel show in 2024, say they were shocked by the poor quality on offer at the San Jose lounge. Stephen said: “There was only one meal available, tasteless and watery spaghetti bolognese.

“The pasta was cold, the sauce was not very nice. There was a little side bread thing that was dried and tasteless. We were given drinks tokens for a glass of wine, which meant we were only allowed one drink each – one glass of wine each!

“The place was not good. The seats weren’t comfy, the tables were shabby, it was not what we’d experienced from any other airport lounge that we’ve been to. And to be fair, there have been quite a few since Race Across the World two years ago.

“We’ve been to about 60 countries now and probably up to a dozen lounges across the globe and this is the worst lounge that we’ve ever been to.”

The pair raised their concerns with staff at the time but claim they were met with little interest. After returning home, they contacted Avianca to request a refund, but say their complaint was rejected. Stephen added: “We asked for money back because of the poor lounge quality but they have refused and rejected that claim and basically said that’s just the way it is.

“I must also say though that the flight with Avianca was absolutely spot on, I have no complaints at all.

“[That being said], we were disappointed and actually after being away for six weeks touring through the north of South America we were tired and just wanted to relax in a bit of comfort, but this did not fulfil our needs by any means.”

The popular airline has made the big announcement to relaunch the daily flights as part of its winter expansion, serving travellers and residents of both countries

British Airways have made a huge announcement that they are relaunching daily flights to a popular city for UK passengers – ahead of a couple of huge worldwide sporting events.

The airline will be returning to Melbourne after a 20-year hiatus.

BA made the announcement on Tuesday, March 17 that flights will be starting in January 2027.

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The flights will commence flights to Melbourne from January 9, 2027, launching in time for the Australian Open and the Melbourne Grand Prix. Flights will operate year-round from London Heathrow, via Kuala Lumpur, on a daily basis.

Passengers will be able to choose from First, World Traveller (economy), World Traveller Plus (premium economy), and Club World (business class) in both directions.

Return fares start from £1,130 (including taxes and carrier fees) and are on sale from today.

The UK airline halted all services from Melbourne Airport in March 2006 with other companies being relied on for people to make the London-Melbourne journey.

Melbourne Airport Chief Executive Officer Lorie Argus said the announcement underscored Melbourne’s place as Australia’s largest and best connected 24-hour gateway.

“We are thrilled to welcome British Airways back to Melbourne Airport and we’re incredibly excited about what this extra choice means for travellers and exporters,” she said.

“British Airways is one of the world’s most recognisable airlines and in its more than 100 years of flying has earned a well-deserved reputation for excellence and reliability.

“With the largest choice of airlines flying to the UK and Europe, 24-hour operations and the shortest minimum connection time of any Australian airport, Melbourne Airport is now the clear choice for Europeans heading to Australia or Australians looking to travel abroad.

“London is one of the world’s great global cities and a critical hub for business, tourism and education, while Melbourne was last week voted Time Out’s “best city in the world” as well as being home to the largest British expat community in Australia, so there will be no shortage of two-way demand.”

The move is part of a significant planned expansion to BA’s network for winter 2026, with the addition of Colombo in Sri Lanka as well.