EES

Brits are continuing to face delays due to the EES system, and queues of five hours were reported just last week at a popular city break destination for those visiting from outside the EU

European Entry/Exit System (EES) continues for Brits with a major European airport confirming that non-EU visitors faced five hour queues last week.

The Brussels Times reports that non-European travellers, including Brits and Americans, were forced to go through staffed control posts leading the the huge queues. In a statement to the Belgian news outlet, the airport confirmed that additional police officers are being trained for the border control posts and they were seeking “structural solutions”.

When contacted for comment, a spokesperson from Brussels Airport said: “Since the introduction of the European Entry/Exit System (EES), border checks for travellers covered by this system have taken longer, as is the case at many other airports. In addition, passengers from certain non-EU countries can no longer use the e-gates. As a result, more passengers need to go through staffed border control points, which has increased waiting times.”

They added: “All parties involved continue to work together on long-term solutions.” The airport spokesperson confirmed the airport had added two extra border control booths for the Federal Police at departures, in addition to two booths that were added at arrivals before the introduction of EES.

They went on to say: “The Federal Police also increased staffing levels on a permanent basis during the summer, and further reinforcements have been planned. More police officers are also being trained to ensure sufficient staffing at border control points, and additional infrastructure needs are being assessed.

“In addition, 60 EES pre-registration kiosks have been installed. These allow non-EU travellers to submit some of their information in advance. The connection between the e-gates and the pre-registration kiosks is still being tested so that, in the future, passengers from certain non-EU countries may be able to use the e-gates again.”

EES launched nearly a year ago, on October 12 2025, before officially becoming operational on April 10 2026. However, over the summer months holidaymakers have reported a myriad of issues with the system.

But no sooner was it launched than countries started to pause, or even shelve the scheme, due to the huge queues snaking through airports. Nine countries have put full EES implementation on hold, despite the fact that the EU said there would be no extension to the deadline. Holiday hotspots such as Greece briefly made an exemption for British holidaymakers over the summer, which has now been reversed, putting them back in the queue.

Over on Reddit, a poster took to the R/Belgium sub with a post titled: “Brussels airport queues should be a national scandal”, asking: “Why are they so bad? EES isn’t new anymore. They hardly have anyone checking passports. Are people in Belgium aware that queuing for 1hr + isn’t normal?”

One poster replied: “If you’ve got a kid under 12 you have to go through a manual check and can’t use the kiosks, and while usually shorter than the all passports line, it can sometimes be long as well. We waited 20-30 minutes last Friday mid morning. The all passport line was all the way along the back of the security screening area. I don’t remember the last time I’ve seen more than 3 agents working and an all passport line shorter that didn’t back up into the arrivals corridor. “

Reviews of the airport on Google tell the same story. One visitor said: “The passport control situation at Brussels Airport is completely unacceptable. Every time I arrive and have to use the “All Nationals” queue, I face the same problem: an enormous line and an extremely long wait, sometimes lasting hours.”

They added: “This is an international airport and one of the main gateways to the capital of Europe. Yet the passport control capacity seems completely inadequate for the number of arriving passengers. Hundreds of people are forced to stand in line after long flights because there are simply not enough control points operating to process passengers within a reasonable time.”

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The EU’s new Entry and Exit System (EES) requires most UK travellers to register their biometric data before entering the Schengen area

UK travellers heading to Europe are now subject to a new Entry/Exit System (EES), which was introduced earlier this year.

This means the majority of non-EU citizens will be required to register their biometric data at one of 29 participating countries, including a host of popular holiday destinations such as Spain and Greece. Some UK travellers will need to have their photograph taken and their fingerprints scanned before they can pass through into Europe’s Schengen area.

Countries that are part of the EES are: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.

As a result of the new system, travellers no longer need to have their passports stamped. Over the summer, the EES resulted in lengthy queues and significant delays at a number of airports.

Due to the disruption caused, Greece initially suspended EES checks for UK passport holders in April 2026, though this decision was subsequently reversed in order to comply with EU regulations. Earlier this month, however, Greece and eight other countries – France, Portugal, Germany, Italy, Malta, Switzerland, the Netherlands, and Belgium – have indicated they require additional time before fully implementing the EES.

EU sources say the system is regarded as a success, with approximately 200m registrations and 70,000 people prevented from entering the Schengen area, up from 43,700 in June. These include individuals without visas, those who have exceeded their 180-day allowance, or Britons who have overstayed their 90-day allowance.

People who do not have to register on EES

Some travellers may not be required to register their biometric data on the new system. According to the EU website, you do not need to use the system if the following apply:.

• You are a non-EU national who holds a residence card or permit and are immediately related to a non-EU national who can travel through Europe like an EU citizen.
• People exempt from border checks due to certain privileges e.g. a head of state.
• You are a non-EU national who holds a residence card and are immediately related to an EU national.
• You hold a residence permit or long-stay visa.
• You are a non-EU national travelling to Europe as part of an intra-corporate transfer for the purpose of research, studies, training, pupil exchange, voluntary services, educational projects, or au-pairing.
• You are a national of Andorra, Monaco and San Marino and hold a passport issued by the Vatican City State or the Holy See.
• You are a diplomat on a short stay (under certain conditions).
• You are a national of a European country using EES, such as Cyprus and Ireland.

The European Union entry-exit system (EES) has caused repeated delays for Brits at major EU airports this year

British holidaymakers heading abroad may finally be able to breathe a sigh of relief over the widely-criticised EES system. The scheme forces non-EU residents to queue at special machines in airports before gaining entry to 29 nations within the so-called Schengen area – essentially the majority of the European Union.

However, there have been persistent reports of lengthy delays – some stretching to as long as four hours. A new report in the Sunday Times now reveals that the European Union has shelved the controversial entry-exit system (EES) across at least nine countries.

Portugal, Italy, France, Belgium, the Netherlands, Germany, Malta, Greece and Switzerland are all understood to have been granted permission to postpone full implementation of EES. The newspaper reports that there appears to be no deadline by which these countries must adopt the scheme, which has already sparked widespread reports of enormous queues at European airports this summer in destinations such as Mallorca, Faro, the Canary Islands and Milan.

The scheme has faced fierce criticism from Ryanair and others. The European Union describes the Entry/Exit System (EES) as an automated IT system designed to register non-EU nationals travelling on short stays each time they cross the external borders of participating European countries.

Following years of postponements, the system was rolled out from October 2025, with full implementation originally anticipated by the following April. However, faced with the prospect of significant border queues due to software failures, officials granted countries a 150-day grace period during which they could drop the checks to avoid travel chaos.

That rule ended on September 6. The EU previously insisted there would be no extension.

Yet the Sunday Times reports that at least nine Schengen countries are understood to have told the European Commission, which is responsible for overseeing the EES, that they would not enforce the new controls in full until the technology and systems were working correctly.

They have informally been allowed to do so with no time limits apparently in place to adopt the system, it is being reported. One of the main purposes of the system is to track whether non-EU citizens have spent more than their permitted 90 days in the bloc in a rolling 180-day period.

Social media has been awash with debate about the scheme. One post on Reddit saw a traveller say: “They made a mess of it. Seems many basic things like it is hit and miss on the document scanning but also things like people walk up with hats and headphones and the machine doesn’t tell them to remove them, and organisational things like if the machine errors the traveller has to back out and has no where to go.

“The right way to do this would have been progressive: start by getting some people eg 5% going through the machine lane, everyone else through normal.

“The vendor observes problems, fixes them, once machine working well, increase to 10%, then 20% and so on.” Another person said: “The general lack of functionality of so many IT systems across the EU is kind of astonishing.”

A third added: “It’s worse than that. There isn’t even consistent protocol/IT support within a single EU airport.”

Another put it more simply, saying: “I just miss having stamps.”

‘People are missing their flights’

Nadia, from Greater Manchester, told the Guardian in August she had made two trips to Schengen areas this summer. A trip to Tenerife in June was “quite straightforward”, but her experience in July at Frankfurt airport where she was picking up a connecting flight home, was much less so.

“The queue there was ridiculously long, and there was very limited information,” she says. “People were wandering around trying to work out where they needed to go.

“I’m very well travelled and pretty confident, but even I was slightly unsure and was thinking, is there some other queue I should be joining? There was no one nearby to check with without losing your place.”

Eventually, her passport was checked. “He didn’t actually take fingerprints then,” says Nadia, who is a solicitor. “I think the queue was so long they decided to dispense with that.

“It’s the efficiency of the system I question and the fact that individual member states’ systems do not talk to one another. They shouldn’t need to get information again if you have already gone through. It’s pretty shambolic, and I think people missing their flights because of it is just not acceptable, especially when there’s no recourse; it’s not your fault.”

Ryanair chief executive Michael O’Leary has repeatedly complained about EES. Speaking earlier this year, he said: “There’s a bit of Brexit in this too. Here, you voted for Brexit – f***ing join the queue.”