Edinburgh Airport

68 Ryanair passengers missed their flight to Edinburgh from Lanzarote on Monday, reportedly due to issues with the airport’s new Entry/Exit System (EES) used to register third-country nationals including British travellers

Almost 70 Ryanair passengers missed their flight to Edinburgh from Lanzarote on Monday, reportedly due to delays at border control.

Those travelling back to the Scottish capital were left stranded at Lanzarote Airport on May 4, owing to passport control system failures, with several flights believed to have been affected.

A total of 68 holidaymakers failed to reach the boarding gate before it closed, due to problems with the airport’s new Entry/Exit System (EES), which is used to register third-country nationals – including British citizens.

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Ryanair confirmed all passengers who presented at the boarding gate before departure were accommodated and travelled without incident.

According to local publication Canarian Weekly, the disruption affected those travelling to destinations outside the European Union, reports Edinburgh Live.

Under the EES, travellers are required to provide biometric data, including fingerprints and a photograph, to establish a digital record valid for three years, replacing the traditional passport stamping system.

The system is intended to streamline passport checks and track how long visa-free travellers remain within the EU, however it has been beset by delays, with lengthy queues reported at passport control across various locations.

Now Lanzarote Airport has become the latest to face disruption. Operations were reportedly thrown into chaos by 11am, “causing delays and confusion in departure areas”. Canarian Weekly reports that the disruption was triggered by “a failure in the passport control system” according to National Police sources, while other sources “suggested a wider disconnection issue across Europe, which slowed systems at multiple airports”. The issue was resolved by midday.

Ryanair has recently pressured EU governments to abandon the EES during the peak travel season, writing to administrations in 29 countries demanding they halt the new entry requirements.

The airline’s chief operations officer Neal McMahon said: “Governments across Europe are attempting to roll out a half-baked IT system in the middle of the busiest travel season of the year, and passengers are paying the price, being forced to endure hours long passport control queues and in some cases, missing flights.

“The solution is simple and already provided for under EU law (EU Reg. 2025/1534) – Governments should suspend EES until September when the peak summer travel season has subsided, just as Greece has done. This would allow passengers – many of whom are travelling with young families – a smoother airport experience for their summer holidays.”

The Spanish National Police Force were contacted for a response.

Travellers are being caught out by new rules at certain UK airports, as people are reminded to check their airport’s regulations before flying to prevent upset and delays

As the cold, bleak winter drags on, many Brits are counting down the days until they can jet off on their summer holidays. But a major new airport rule change is catching some travellers off guard – and starting their trips with unnecessary stress when they realise they’ve got it wrong.

As of January, passengers flying from certain UK airports can now carry up to two litres of liquids in their hand luggage, replacing the long-standing 100ml limit, thanks to new CT scanners. In a statement, Heathrow Airport said: “Passengers travelling through all terminals at Heathrow no longer need to remove liquids or electronics from their hand luggage, or juggle plastic bags at security.

“The UK’s hub has become the largest airport in the world to fully roll out next-generation CT (computed tomography) security scanners – a move that promises faster queues, less stress and a smoother start to journeys for millions of travellers.”

UK airports that have ditched the 100ml rule

• Belfast International
• Belfast City
• Birmingham
• Bristol
• Edinburgh
• London Gatwick
• London Heathrow

However, the change has not been rolled out across every airport – with many still sticking to the 100ml rule and requiring liquids to be removed and placed in clear plastic bags.

UK airports still enforcing the 100ml rule

• Aberdeen
• Bournemouth
• Cardiff
• East Midlands
• Glasgow International
• Glasgow Prestwick
• Inverness
• Isle of Man
• Leeds Bradford
• Liverpool
• Luton
• London City Airport
• Manchester
• Newcastle
• Newquay
• Norwich
• Southampton
• Southend
• Stansted
• Teesside

Exemptions still apply for essential medicines, baby food, and milk, as well as special dietary requirements.

Travellers are being urged to check their departure airport’s rules before flying – especially ahead of the busy Easter holidays – to avoid delays or having items confiscated at security.

Reacting to the change, one traveller flying from Gatwick Airport wrote on Reddit: “Makes the journey just that little bit less stressful. Leave everything in your bag – laptop too.”

Another added: “Edinburgh is the same, which is really handy.”

A third explained: “This is because a new generation of scanners is being rolled out that allows more liquids and means you don’t have to remove laptops – but only a few airports have them so far.”

However, not everyone is convinced.

One user said: “This change is useless until all major airports follow suit. It’s fine on the way out, but if your return airport still has the old rules, you end up throwing things away. It also causes confusion, especially when different London airports have different rules. It should be all or nothing.”

Another added: “I’ve been travelling with just carry-on for years now and wouldn’t go back. There’s something freeing about not carrying full-size toiletries when you only need a small amount.”