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Customers of Center Parcs resorts have said they “could cry” after the holiday park chain announced it would no longer be offering a popular service from the end of May

Center Parcs has scrapped a popular service at its resorts, prompting criticism from families.

The holiday park chain has announced it is no longer offering a crèche service for those aged between three months and three years of age.

By the end of next month, visitors to Center Parcs will not have the option to pay around £30 for a three-hour creche service for their children.

A spokesperson for Center Parcs told the Mirror: “At Center Parcs, we’re always looking to review and evolve the guest experience. We have made the decision to remove the crèche activity from our breaks, to reflect guest feedback and limited demand for this particular activity.

“Crèche sessions are one of more than 20 activities available within our Activity Den and our other activities will continue to run as normal. We’re developing new activities for children of all ages, with the aim of creating even more engaging experiences for families to enjoy together at Center Parcs.”

READ MORE: The best attractions I’ve taken my two-year-old daughter to across ScotlandREAD MORE: Inside the UK’s largest holiday park has massive indoor pool and over 2,000 caravans and lodges

Customers who are due to visit a Center Parc resort in the coming months discovered that they could no longer book crèche slots from June.

One parent wrote on a Center Parcs Facebook page: “We go to Longleat for a week in June and bookings opened today for our break. We’re going with our three children and will be celebrating my birthday while we’re there. I had planned to book a much-needed child-free trip to the spa with my husband and planned to put the children in the kids clubs and our two-year-old in the crèche so we could go together. However, the crèche is unavailable for booking?? I could cry.”

Another lamented: “We’ve been to Center Parcs loads of times over the years and the crèche is such a godsend.”

Prior to the decision to close it, Center Parcs explained what the crèche offered. “Crèche is a colourful interactive environment for children from 3 to 23 months and 24 to 35 months old. Here, they are encouraged to take part in a variety of structured activities to help them develop and learn, guided by our experienced carers. Location: Activity Den. Duration: 180 minutes or 120 minutes. Activity available at all villages.”

One happy customer described the staff in the crèche as “friendly and professional.”

In other Center Parcs news, work has begun on a new site in the Scottish Borders. The £450 million holiday resort is expected to generate approximately 1,200 jobs.

The new forest will comprise multiple tree species and other plant life, establishing an environment abundant in biodiversity and teeming with wildlife.

The Center Parcs Scottish Borders development will feature 700 lodges and flats, a Subtropical Swimming Paradise mirroring those at existing sites, retail outlets and dining venues in the village hub, plus an Aqua Sana Forest Spa nestled within the woodland. Virtual tours and 3D renderings show numerous amenities positioned along the waterside.

Former Chelsea and Arsenal player Jorginho may be best known as a defensive midfielder – but he has gone viral on social media for his attack on pop singer Chappell Roan, alleging her security guard reduced his 11-year-old daughter to tears.

The 34-year-old Italy international, who has dual Brazilian citizenship and now plays for Flamengo in Rio de Janeiro, claimed in a post on Instagram, external that his family suffered the “very upsetting situation” over breakfast at a hotel in Sao Paulo, Brazil.

The former Premier League midfielder said his daughter was a big Chappell Roan fan and had made a sign to take to the Lollapalooza music festival in Sao Paulo, which the singer was headlining.

He says his daughter recognised the star while eating at a nearby table and walked past her, smiled, then went back to her seat without saying anything or asking anything of the Pink Pony Club singer.

“What happened next was completely disproportionate,” he wrote.

“A large security guard came over to their table while they were still having breakfast and began speaking in an extremely aggressive manner to both my wife [Catherine Harding] and my daughter, saying that she shouldn’t allow my daughter to ‘disrespect’ or ‘harass’ other people.”

He added: “He even said he would file a complaint against them with the hotel, while my 11-year-old daughter was sitting there in tears. My daughter was extremely shaken and cried a lot.”

Chappell Roan has not responded to his claims.

Jorginho said he understood well the pressures of public exposure after playing 57 times for Italy – helping them win the European title in 2021 by beating England at Wembley.

He has also played for elite clubs across Europe and Brazil – winning the Champions League and Europa League with Chelsea and silverware in Italy with Napoli.

But he added: “I understand very well what respect and boundaries are. What happened there was not that. It was just a child admiring someone.

“It’s sad to see this kind of treatment coming from those who should understand the importance of fans. At the end of the day, they are the ones who build all of this.

“I sincerely hope this serves as a moment of reflection. No-one should have to go through this, especially not a child.”

Jorginho finished his impassioned post with a direct message to Chappell Roan, written in capital letters: “WITHOUT YOUR FANS, YOU WOULD BE NOTHING. AND TO THE FANS, SHE DOES NOT DESERVE YOUR AFFECTION.”

The “unexpected beef”, as described by some commentators, led to a flood of responses on social media in support of Jorginho and his family – some serious, some tongue-in-cheek.

Rio de Janeiro’s mayor, Eduardo Cavaliere, wrote that he intended to ban Chappell Roan from performing in his city, adding that Jorginho’s daughter would be invited as a guest of honour to the city’s Todo Mundo music festival in May.

Others cited her previous comments about fans’ “creepy” and “stalker-like-behaviour”, external.

Some also poked fun at the Grammy Award winner for lacking the credentials to play in the Premier League.