A visitor has filed a $5-million lawsuit against Disneyland for allegedly failing to properly disclose the use of facial-recognition technology at park and collecting sensitive data on guests.
Summer Christine Duffield of Riverside County filed the lawsuit after a May 10 visit to Disneyland and sister park California Adventure, alleging that the resort violates privacy and consumer protection laws collecting biometric data of visitors, without adequate consent.
“Disney does not adequately disclose the use of their biometric collection, so consumers — which almost always include children — have no idea that Disney is collecting this highly sensitive data,” the plaintiff noted in the lawsuit. “Guests should be able to expressly opt in to this type of sensitive facial recognition technology with written consent — the onus of privacy rights should not be on the victim.”
The suit was filed on May 15 in U.S. District Court in New York. The lawsuit cites an article from The Times on consumer reaction to Disney’s use of facial recognition.
The Walt Disney Company didn’t respond to a request for comment.
“People are getting fed up with being force-fed new tech, new AI, new tracking tools,” said Ari Waldman, Professor of Law at the UC Irvine.
Walt Disney Co. rolled out its facial recognition technology in late April across Disneyland Resort to verify tickets. The way it works is guests’ faces are scanned, converted into a numerical identifier and matched with ticket data.
Disney’s privacy policy notes that the identifiers created for identification are deleted within 30 days unless they need to be kept for legal or fraud prevention purposes.
Guests who don’t want to use the technology can enter through a separate entrance marked with a silhouette of a head and shoulders with a slash through it. However, of the dozens of lines to enter Disneyland and California Adventure, there were only four that didn’t use facial recognition, during an April visit.
The sign saying “Use of this technology is optional,” adorn the security checkpoint entrances.
“This technology facilitates ease of reentry into our parks and helps prevent fraud,” the company noted in its website.
Use of facial recognition technology for crowd management and ticketing has become increasingly commonplace.
Dodger Stadium deploys facial recognition for guests using the “Go Ahead Entry” at certain gates without producing a physical or digital ticket to enter the stadium. At Intuit Dome in Inglewood, visitors can use “GameFaceID” to quickly move through a separate lane with their face as their ID.
The lawsuit comes at a time when there is increasing concern of surveillance in public places, and privacy advocates have rallied against the normalization of surveillance. More recently, concerns of the potentially abusive use of artificial intelligence by government to analyze large quantities of data — from texts to facial scans — to surveil U.S citizens resulted in a high-profile showdown between the Pentagon and Anthropic.
May 12 (UPI) — Prices for consumer goods rose faster than expected in April, with food and energy prices driving the spike, the Bureau of Labor Statistics said Tuesday.
The Consumer Price Index for All Urban Consumers increased 0.6% on a seasonally adjusted basis in April, after rising 0.9% in March, the BLS said. Over the past 12 months, the all-items index increased 3.8% before seasonal adjustment.
The energy index rose 3.8% in April, which was more than 40% of the increase. That put the 12-month rise at 17.9%. The gasoline index rose 28.4% annually.
Airline fares rose 2.8%, making the 12-month rise at 20.7%, CNBC reported.
Food prices rose 0.5% for the month. The price of food at home rose 0.7%, which is the biggest monthly rise since August 2022, CNBC reported. The price for food away from home increased 0.2%, the BLS said.
When excluding energy and food, prices rose 0.4% in April. Those prices are calculated from household furnishings and operations, airline fares, personal care, apparel and education. That number puts inflation higher than the 2% goal set by the Federal Reserve, with the monthly rate at its highest since January 2025.
But the index for new vehicles, communication and medical care decreased in April. New vehicles and communication declined 0.2%, while medical care declined 0.1%. Used vehicle prices stayed flat.
Workers are feeling the pinch, too, as real average hourly wages dropped 0.5% for the month and 0.3% annually.
“Inflation is the key drag on the U.S. economy now,” said Heather Long, chief economist at Navy Federal Credit Union, CNBC reported. “This is hurting Americans. There is a real financial squeeze underway. For the first time in three years, inflation is eating up all wage gains. This is a setback for middle-class and lower-income households and they know it.”
Whether the Fed will lower interest rates in the wake of rising inflation is a concern for economists.
“Given that inflation is heading in the wrong direction and the labor market is holding up, it’s very unlikely that the Fed will be able to lower interest rates any time soon, and it’s possible that we may start pricing in rate hikes for next year,” said Chris Zaccarelli, chief investment officer at Northlight Asset Management, CNBC reported.
President Donald Trump gives remarks during a law enforcement leaders dinner, celebrating the start of National Police Week, in the Rose Garden at the White House on Monday. Photo by Aaron Schwartz/UPI | License Photo
May 8 (UPI) — Consumer sentiment in the United States has hit another record low as Americans worry about the cost of life as gas prices continue to rise amid the war in Iran.
A monthly University of Michigan survey found that consumer sentiment dropped 3.2% in the last month — from 49.8 to 48.2 — and was down 7.7% over the course of the year, the university’s Institute for Social Research said on Friday.
Joanne Hsu, director of the university’s Surveys of Consumers, said that consumer sentiment is “essentially unchanged” from April, while the current economic conditions survey dropped 9% because of high prices affecting personal finances and whether people will make major purchases.
The decline in the current economic conditions survey was down nearly 19% from last year.
“Taken together, consumers continue to feel buffeted by cost pressures, led by soaring prices at the pump,” Joanne Hsu, director of the survey, said in an analysis.
“Middle East developments are unlikely to meaningfully boost sentiment until supply disruptions have been fully resolved and energy prices fall,” she said.
Hsu noted that, in the surveys, “about one-third of consumers spontaneously mentioned gasoline prices, and about 30% mentioned tariffs.”
The index of consumer expectations did, however, show a 0.8% gain from last month, and is up 1.3% over last year.
May’s consumer sentiment survey is the lowest going back to 1952 — April also set a record — although markets did not react significantly after the institute published its preliminary data for this month’s surveys.
The Bureau of Labor Statistics on Friday also released its April jobs report, which showed that the economy gained 115,000 non-farm payroll jobs — more than double what Wall Street expected — but down from the 185,000 added in March.
For the 12 months ended in April, BLS noted that net payrolls were relatively unchanged.
The unemployment rate for April was unchanged from March at 4.3%.
President Donald Trump delivers remarks at an event he is hosting for a group that includes Gold Star Mothers and Angel Mothers in honor of Mother’s Day in the Rose Garden of the White House on Friday. Photo by Aaron Schwartz/UPI | License Photo
Bruno Mars tickets running for $2,000 and ones for SZA costing $600 caught California lawmakers’ attention. They’re advancing two bills targeting the resale market.
Earlier this year, tickets to see SZA perform at the Crypto Arena in Los Angeles were selling for $600 the day before they officially went on sale at $35 a piece.
In San Francisco, tickets to see Sam Smith at the newly renovated Castro Theater went on sale for $120, only to be quickly snatched up by scalpers and resold for upwards of $600.
Those are some of the stories that California lawmakers are citing as they advance two plans to change the ticketing landscape. One caps the extent to which resellers can mark up the original ticket price while the other prohibits resellers from selling tickets they don’t yet own.
Democratic Assemblymembers Issac Bryan of Culver City and Matt Haney of San Francisco are each carrying bills that they say would protect consumers from fraudulent and deceptive ticket sales.
Both measures are backed by the ticket market’s dominant seller, Beverly Hills-based Live Nation, which owns Ticketmaster. Its support has some worried that the bills will help the company crush its competitors and jack up prices.
A federal jury in New York this week found that the company illegally acted as a monopoly in a victory for, among others, California Attorney General Rob Bonta, who with colleagues in other states sued the company two years ago and kept going after federal prosecutors settled. Live Nation is now awaiting penalties.
Despite these headwinds, the ticket bills are sailing through the Legislature.
Supporters say the legislation has nothing to do with the antitrust case against Live Nation and helps consumers. Opponents disagree.
“The state Legislature should really be standing up for consumers instead of advancing bills that are there to help a monopoly that has been caught on record calling its fans stupid and has bragged about robbing them blind,” said Jose Barrera, national vice president for the far west region at the League of United Latin American Citizens, a civil rights advocacy group.
Ticketmaster’s competitors in the online resale market are lobbying against the measures, a sign that they view the proposals as a threat to their business.
Jack Sterne, StubHub’s head of policy communications, wrote to CalMatters, stating, “Passing laws that hand the Ticketmaster monopoly more power and don’t actually make tickets more affordable is the last thing California’s leaders should do.”
But Stephen Parker, executive director of the National Independent Venue Association, which is co-sponsoring the bills, argues that they will regulate the marketplace to better protect fans by limiting price gouging and encouraging the face value — or below face value — exchange of tickets.
“Ultimately, that is what these bills will do, in addition to making sure that the tickets are actually real,” he said. “That is a good thing for California consumers. It’s a good thing for artists and it’s a good thing for these small businesses and nonprofits that make up the independent stages across the state.”
A Live Nation spokesperson said in a statement to CalMatters, “The resale lobby constantly tries to change the subject by pointing fingers at Ticketmaster, even though it has less than 25% of the resale market. This has nothing to do with anyone’s monopoly, but rather is about protecting fans from scalpers and the resale sites that cater to them.”
The company has spent roughly $165,000 on lobbying efforts this legislative session, including to support Bryan’s bill.
‘Unlikely allies’
Bryan’s Assembly Bill 1349 would ban the sale of speculative tickets — or tickets that are not in the possession or ownership of the people who list them online. In an April hearing, Bryan said the bill protects consumers from predatory mark ups.
“This bill is so important that, after our introduction, it brought unlikely allies together,” Bryan said, according to the CalMatters Digital Democracy database. “In fact, this bill brought the Giants and the Dodgers together, brought the National Independent Venue Association and Live Nation together. It brought Kendrick Lamar and Kid Rock together. It brought Isaac Bryan and Donald Trump together.”
Several secondary ticket sellers are fighting the measure, including StubHub, SeatGeek and Vivid Seats. The three companies have spent roughly $1.1 million dollars on lobbying efforts this legislative session, which included opposition to Bryan’s bill.
People watch fireworks during Bad Bunny’s halftime show from a parking garage outside Super Bowl LX at Levi’s Stadium in Santa Clara on Feb. 8, 2026. Photo by Jungho Kim for CalMatters
Opponents including Robert Herrell, executive director for the Consumer Federation of California, argue that the bill strengthens Live Nation Ticketmaster’s grip on the ticketing and live entertainment industry. According to them, the measure would give Live Nation complete control over the ticket even after it has been purchased — meaning, for example, that consumers could lose the ability to sell it or give it away.
“There’s no consumer choice in the matter,” said Herrell. “They can keep people out of shows if they want to. There have been situations where, if you bought a ticket on the secondary market, you’ve been denied entry into a show.” Proponents say Herrell and other opponents are mistaken. They say they are not trying to prevent transferability but rather, they want to protect fans from speculative costs.
“We want those rooms full,” said Ron Gubitz, executive director of Music Artists Coalition, which is co-sponsoring both bills. “So you have to be able to transfer a ticket. We just want it to be in a way that’s safe, trustworthy and not creating this run on the market that exists now.”
Gubitz pointed to a recent Bruno Mars concert, where tickets were on StubHub for $400 to $2,000 before they were on sale through Ticketmaster.
“That’s crazy,” he said. “That’s a speculative ticket that Bryan’s bill is trying to stop. That shouldn’t happen. It’s not fair to anybody, except for the secondary (market). It seems great for them.”
Price caps in a free market
Haney’s Assembly Bill 1720, also known as the California Fans First Act, would put a 10% cap on resale event ticket markups, inclusive of the ticket fees. In other words, a reseller could not charge more than 10% higher than the original ticket price.
In an interview with CalMatters, Haney said artists, independent venues and downtowns are currently being “screwed over and exploited” by scalpers and brokers.
“We can’t allow the status quo to continue if we want to ensure Californians have access to affordable tickets to see their favorite artists or if we want independent venues or the broader landscape of musicians and artists to thrive in our state,” he said.
Haney rejected the idea that his bill would strengthen the Live Nation Ticketmaster monopoly, saying that the company is one of the biggest operators and profiteers of the secondary ticket market and would therefore be subject to the same restrictions as any other platform or broker.
“I don’t think it’s a free market to allow folks to come in and buy up all these tickets and then create scarcity and then you’re now required to buy your ticket at a much higher price from someone who had nothing to do with the event,” he said. “This is not something we would ever allow for airplane tickets or even dinner reservations.”
The bill has been criticized by opponents like Diana Moss, vice president and director of competition policy at Progressive Policy Institute, who said price caps notoriously distort the market, describing them as “anti-consumer, anti-competitive and anti-artist.”
“If you shut down the resale market with price caps then guess what? Ticket buyers have no place to go but right back to Ticketmaster,” said Moss. “If (Live Nation) succeed(s) in decimating the resale market, then they steer millions and millions of fans back to their own ticketing platform where they charge monopoly ticket fees and where fans are hostage to their glitchy online platform and all of their data, privacy and security concerns that we always hear about in the news.”
Those concerns didn’t stop the bill from passing out of the Assembly Committee on Arts, Entertainment, Sports and Tourism last week with a 6-1 vote. The bill also passed out of the Assembly Committee on Privacy & Consumer Protection on Thursday with a 9-4 vote.
Mihalovich is a California Local News fellow for CalMatters.
