booking

Family told ‘don’t come or we’ll lock you out’ after booking £3.4k holiday

Sara Baeur, a chocolatier from Montana, USA, booked a place to stay in Northern Morocco for next year’s total solar eclipse, only to be contacted by the host who had an unwelcome message for her

A family was told they’d be locked out of a rental home if they turned up, despite paying £3,400 for the property.

Solar eclipse enthusiast Sara Bauer booked a place to stay in the Moroccan resort of Marwan for the first week of August 2027, desperate to see the astrological phenomenon from the best possible spot. The northern seaside town is a perfect place to catch the eclipse, which includes an incredible eight minutes of totality – about three times longer than this summer’s.

The Montana woman booked the beachfront property and started looking forward to what’s been dubbed ‘the eclipse of the century’. However, she claims she became alarmed after receiving a message from the host, demanding that she cancel the booking. If she didn’t, she was told her family would be locked out of the home, she alleges.

After Sara gave in and cancelled the booking, she saw the same property relisted for six times the price, she claims.

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After she was first contacted by the host, the chocolatier, who runs Chocolate Eclipse, told the Mirror: “The host of my Airbnb in Morocco is demanding that I cancel my reservation. He says he will be penalised badly if he cancels it. He said he’s selling the place before next year and didn’t realise at first that I had booked so far out. He says he will be penalised if he does the cancellation, but will if I refuse to cancel.”

Sara added: “He had said I wouldn’t have access even if I didn’t cancel.”

Concerned that she’d fly all the way to Morocco to find a locked house, Sara “caved” and accepted the cancellation request. The host told her that the property was being removed from the rental market for renovations. However, Sara later found the same property listed for the same week for £20,400 – six times more than she paid.

After being contacted by the Mirror, Airbnb deactivated the listing and penalised the host. An Airbnb spokesperson said: “Issues of this nature are rare, and where we determine misuse of our cancellation policy, hosts not only lose the income from the booking, but face consequences we apply, including fees of up to 50% of the booking cost, a block on rebooking their listing for the same dates, impact on search ranking and where warranted, suspension or deactivation of the account. Our initial handling of this report fell short of the standards we expect, and feedback will be provided to the agents. We have deactivated the listing, and have applied the relevant penalties in line with our policies on host cancellation. The guest has been offered rebooking support and a coupon as a gesture of goodwill, which has been positively received.”

Hosts who cancel Airbnb stays without a legitimate reason face a 50% fee on the reservation cost, calendar blocks that prevent them from accepting reservations during the affected dates, and potential consequences for their Superhost status and listing search ranking. Airbnb says cancellation rates have dropped 30% year over year since more deterrents were introduced in July 2023.

The huge demand for places to stay along the path of totality during next year’s solar eclipse has driven prices up sharply. Some property owners have resorted to canceling reservations in a bid to make hay while the sun shines.

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One in five holidaymakers lose out on savings by booking too early

One in five holidaymakers who book trips well in advance later discover the same flight or hotel has dropped in price as the departure date nears, according to new research.

Researchers explored whether travellers are more likely to identify with a traditional, take-charge Type A personality (54%) or a more laid-back Type B approach (31%) when booking and enjoying a holiday.

Type A travellers prefer to meticulously plan every detail of their trip well before setting off, while Type Bs are more likely to go with the flow and embrace the unexpected when they’re away.

But the study of 2,000 adults who have travelled abroad in the last three years found 20% of Type A travellers later spotted the exact flight or hotel they had spent weeks researching available for significantly less .

Another 10% said they had lost money trying to amend or cancel rigid bookings when their plans changed. Despite that, almost three quarters (73%) of Type As said booking a holiday just a week before departure feels too risky .

However, 36% of Type B travellers said they feel confident there is little risk of missing out on their dream destination, even without planning months in advance.

The research was commissioned by lastminute.com to mark the launch of its ‘Travel Bgents’ platform, a hub that rewards Type B bookers with extra discounts.

Zoë Fidler, from the holiday firm, said: “There’s a common misconception that Type B travellers are just unstructured non-planners who leave things to chance. In reality, they are the savviest bookers in the game.

“Type B travellers have simply realised that holding off on pressing ‘book’ is the smartest move you can make, knowing they can get what they want and at a great price.”

Even so, a quarter (25%) admitted they wish they could embrace a more spontaneous approach and have the confidence to book a trip without overthinking.

Around 30% of Type B travellers said they feel reassured they could change plans on a whim when leaving it late to lock in their trip.

And it’s not just about saving money and planning time. Some 42% of Type B travellers said spontaneous adventures while on holiday create lasting memories — compared with 20% of Type A travellers .

Type B travellers were also more likely to say they stumble across hidden gems (36% vs 28%) or enjoy unexpected moments (42% vs 20%).

Zoe Fidler added: “By holding out for the right moment, Type B’s unlock premium trips at a fraction of the cost, without the over-planning.

“Leaving it to the last minute isn’t about compromising or settling for leftovers; it’s an intentional, high-reward strategy.”

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Free Ryanair booking ‘tip’ prevents you from getting the middle seat on flight

People have even reported getting the ‘best’ seats using this free method

Ryanair passengers flying abroad to escape the UK weather might want to consider a ‘trick’ to help them be assigned ‘better’ seats without paying extra. The trick, as explained by ITV This Morning’s money-saving specialist Jordon Cox, does involve a little bit of luck, but it could pay off by saving customers up to £38 per person.

On Ryanair, the cost of choosing a specific seat varies based on the route, travel dates, and when you buy. Based on the airline’s published fees table, passengers can expect to pay between £3 and £30 when booking in advance, with fees as high as £38 per seat when booking at the airport desk.

Customers can avoid any cost entirely by accepting a random seat allocation from the airline. However, you leave it up to chance what part of the plane your seats will be in.

These random seats are picked and assigned at the exact moment you complete your online check-in, which is open up to 24 hours before the flight’s scheduled departure time. The airline’s automated system selects the seats, and customers have no say in where they end up if they choose this route.

Ryanair’s algorithm is notorious for assigning middle seats first to these free-allocation passengers, as reported by The Telegraph, and is said to hold back window and aisle seats. Many people will argue that middle seats are not the best place on a plane because they offer the least space when both seats on either side are occupied.

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ITV This Morning’s money-saving specialist Jordon Cox claims online that travellers might be able to take advantage of a workaround to avoid being put in a middle seat. In a post on Instagram, he suggests that one method ‘tricks the system’ into giving you the exact seat you want at no extra cost.

He said: “On the day that you’re checking in (I recommend about five to six hours before your flight), go into seat selection and see what seats are still available. A lot of these will be middle seats.

“Go to a separate tab and make a new booking for the flight you’re on. Put in some bogus names, then select each person a ‘seat’ in the places you DON’T want to sit. Because you’ve selected all those seats, and they’re in ‘someone else’s’ basket – for a short time, you can’t be sat there.

“That’s your cue to go back to your actual booking, and check-in with ‘random’ seat selection. You’ll be placed in one of the remaining seats – hopefully the only ones left are the aisle and the window.”

Reddit users claim that the sweet spot for securing the ‘best seats’ is not long before your flight takes off. By this time, the early check-in passengers have already been forced into specific parts of the plane, reducing the pool of available seats for those still unassigned.

In certain circumstances, Ryanair will likely randomly offer passengers an extra-legroom seat for free, but only under very specific conditions. However, because Ryanair never leaves a flight intentionally unbalanced and cannot leave critical seats empty, they will release them into the free pool at the absolute last minute.

If the only empty spots left on the aircraft are the premium legroom seats (like the emergency exit rows), the algorithm is forced to give them to you for free because it has nowhere else to put you and safety laws state that the emergency exit rows (Rows 1, 16, and 17) cannot be completely empty during takeoff and landing.

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