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1million easyJet passengers warned to check key date on their booking

EasyJet chief executive Kenton Jarvis announced that the airline is removing a further 600,000 to 700,000 seats from its winter schedule, on top of 700,000 that have already been cancelled

EasyJet is cutting thousands of flights this winter, with customers urged to check one date before their flight is due to depart.

EasyJet chief executive Kenton Jarvis told reporters in Brussels on 8 October that the airline is removing a further 600,000 to 700,000 seats from its winter schedule because of elevated fuel costs. This comes after it announced around 700,000 seats would be removed earlier this year, bringing the total reduction to between 1.3 million and 1.4 million seats.

EasyJet CEO Kenton Jarvis told the FT: “People are taking capacity out, we see that across all competitors,” adding that was “no surprise” given fuel costs. However, he admitted that the high cost of fuel had not been expected. “I honestly think it’s been quite a surprise for the industry that fuel has stayed as high as it is,” he said.

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Jet fuel costs have doubled following the start of the Iran conflict, which led to the closure of the Strait of Hormuz. Although prices have started to fall, they remain far higher than airlines expected when the war began.

EasyJet passengers have been urged to check their tickets for one date. If your booking is cancelled, you may not get paid compensation. Whether you do or not depends on your flight date, when you were notified of the cancellation, the reason recorded for that particular cancellation and the timings of the replacement journey.

Under the law UK261, passengers notified between seven and 14 days before departure are entitled to compensation unless the replacement leaves no more than two hours earlier and arrives less than four hours later . Passengers notified fewer than seven days before departure are entitled to compensation, unless the replacement leaves no more than one hour earlier and arrives less than two hours later.

Compensation ranges from £220 to £520 depending on the distance, unless easyJet proves that extraordinary circumstances caused the cancellation. It is unlikely that they will be able to in this instance. Passengers notified at least 14 days before departure are not entitled to fixed compensation, although their refund or rerouting rights remain fully intact.

Refund and rerouting rights apply separately. Passengers who still need to travel should therefore compare the proposed replacement before accepting a refund. If another airline can reach the destination significantly sooner, the CAA says the passenger may have the right to be rerouted on that alternative service.

An easyJet spokesperson said: “Like all airlines, we review our schedule on an ongoing basis and sometimes make some changes. The changes to our winter flying represent a tiny proportion of our flying programme. We make any changes in advance and typically choose multi-daily frequency flights so customers can easily move to an alternative flight.”

The airline originally released more than 25 million seats across almost 138,000 flights between 19 October and 31 January, giving an average of approximately 181 seats per flight. On that basis, the latest reduction is equivalent to roughly 3,300 to 3,900 one-way flights, with the total winter cuts equivalent to approximately 7,200 to 7,700 one-way flights.

These are capacity estimates, not confirmed cancellation numbers. EasyJet has not published the affected routes, the proportion involving UK services or how many removed seats had already been sold. The airline has said it makes changes in advance and typically targets routes with several daily services so passengers can be transferred to another flight.

Anton Radchenko, aviation expert and CEO of AirAdvisor , said: “Airlines commonly describe these decisions as capacity management, but passenger-rights law examines the individual booking. If a flight was sold and subsequently withdrawn, the airline should be able to show when the passenger was informed, the specific reason that service was removed and what comparable rerouting was offered; a general reference to higher fuel costs would not, by itself, establish extraordinary circumstances.

“The most revealing cases will be passengers transferred between services on a route that operates several times a day. Moving someone from a morning flight to an evening departure may appear to be a straightforward consolidation. Still, the resulting arrival time can change the compensation position, and the existence of a substantially earlier flight with another carrier may determine whether the rerouting offered genuinely met the earliest-opportunity requirement.”

“Passengers affected by a schedule change should retain the original itinerary, the timestamped cancellation email and every replacement option offered. Those three records will be considerably more important to an individual claim than the airline’s overall capacity figure.”

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Family told ‘don’t come or we’ll lock you out’ after booking £3.4k holiday

Sara Baeur, a chocolatier from Montana, USA, booked a place to stay in Northern Morocco for next year’s total solar eclipse, only to be contacted by the host who had an unwelcome message for her

A family was told they’d be locked out of a rental home if they turned up, despite paying £3,400 for the property.

Solar eclipse enthusiast Sara Bauer booked a place to stay in the Moroccan resort of Marwan for the first week of August 2027, desperate to see the astrological phenomenon from the best possible spot. The northern seaside town is a perfect place to catch the eclipse, which includes an incredible eight minutes of totality – about three times longer than this summer’s.

The Montana woman booked the beachfront property and started looking forward to what’s been dubbed ‘the eclipse of the century’. However, she claims she became alarmed after receiving a message from the host, demanding that she cancel the booking. If she didn’t, she was told her family would be locked out of the home, she alleges.

After Sara gave in and cancelled the booking, she saw the same property relisted for six times the price, she claims.

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After she was first contacted by the host, the chocolatier, who runs Chocolate Eclipse, told the Mirror: “The host of my Airbnb in Morocco is demanding that I cancel my reservation. He says he will be penalised badly if he cancels it. He said he’s selling the place before next year and didn’t realise at first that I had booked so far out. He says he will be penalised if he does the cancellation, but will if I refuse to cancel.”

Sara added: “He had said I wouldn’t have access even if I didn’t cancel.”

Concerned that she’d fly all the way to Morocco to find a locked house, Sara “caved” and accepted the cancellation request. The host told her that the property was being removed from the rental market for renovations. However, Sara later found the same property listed for the same week for £20,400 – six times more than she paid.

After being contacted by the Mirror, Airbnb deactivated the listing and penalised the host. An Airbnb spokesperson said: “Issues of this nature are rare, and where we determine misuse of our cancellation policy, hosts not only lose the income from the booking, but face consequences we apply, including fees of up to 50% of the booking cost, a block on rebooking their listing for the same dates, impact on search ranking and where warranted, suspension or deactivation of the account. Our initial handling of this report fell short of the standards we expect, and feedback will be provided to the agents. We have deactivated the listing, and have applied the relevant penalties in line with our policies on host cancellation. The guest has been offered rebooking support and a coupon as a gesture of goodwill, which has been positively received.”

Hosts who cancel Airbnb stays without a legitimate reason face a 50% fee on the reservation cost, calendar blocks that prevent them from accepting reservations during the affected dates, and potential consequences for their Superhost status and listing search ranking. Airbnb says cancellation rates have dropped 30% year over year since more deterrents were introduced in July 2023.

The huge demand for places to stay along the path of totality during next year’s solar eclipse has driven prices up sharply. Some property owners have resorted to canceling reservations in a bid to make hay while the sun shines.

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One in five holidaymakers lose out on savings by booking too early

One in five holidaymakers who book trips well in advance later discover the same flight or hotel has dropped in price as the departure date nears, according to new research.

Researchers explored whether travellers are more likely to identify with a traditional, take-charge Type A personality (54%) or a more laid-back Type B approach (31%) when booking and enjoying a holiday.

Type A travellers prefer to meticulously plan every detail of their trip well before setting off, while Type Bs are more likely to go with the flow and embrace the unexpected when they’re away.

But the study of 2,000 adults who have travelled abroad in the last three years found 20% of Type A travellers later spotted the exact flight or hotel they had spent weeks researching available for significantly less .

Another 10% said they had lost money trying to amend or cancel rigid bookings when their plans changed. Despite that, almost three quarters (73%) of Type As said booking a holiday just a week before departure feels too risky .

However, 36% of Type B travellers said they feel confident there is little risk of missing out on their dream destination, even without planning months in advance.

The research was commissioned by lastminute.com to mark the launch of its ‘Travel Bgents’ platform, a hub that rewards Type B bookers with extra discounts.

Zoë Fidler, from the holiday firm, said: “There’s a common misconception that Type B travellers are just unstructured non-planners who leave things to chance. In reality, they are the savviest bookers in the game.

“Type B travellers have simply realised that holding off on pressing ‘book’ is the smartest move you can make, knowing they can get what they want and at a great price.”

Even so, a quarter (25%) admitted they wish they could embrace a more spontaneous approach and have the confidence to book a trip without overthinking.

Around 30% of Type B travellers said they feel reassured they could change plans on a whim when leaving it late to lock in their trip.

And it’s not just about saving money and planning time. Some 42% of Type B travellers said spontaneous adventures while on holiday create lasting memories — compared with 20% of Type A travellers .

Type B travellers were also more likely to say they stumble across hidden gems (36% vs 28%) or enjoy unexpected moments (42% vs 20%).

Zoe Fidler added: “By holding out for the right moment, Type B’s unlock premium trips at a fraction of the cost, without the over-planning.

“Leaving it to the last minute isn’t about compromising or settling for leftovers; it’s an intentional, high-reward strategy.”

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