basic

UK pub chain is crowned country’s best hotel stay by Which? with cheap rooms that ‘do the basic things well’

A PUB chain in the UK has been named the best for hotels in the UK – beating some very big names.

A new study conducted by Which? looked at both large and small hotel chains across the UK.

Coaching Inn Group – who have 35 hotels across the UK – have been named the best by Which?Credit: Alamy
They have a number of beautiful historic hotels across England and WalesCredit: Alamy

The research – which spoke to 1,776 people – looked at eight categories such as customer service and cleanliness as well as breakfast, bed comfort and value for money.

And coming in first place was Coaching Inn Group, which scored 81 per cent.

While you may not have heard of the pub/hotel chain, there are 35 inn-style hotels in the UK.

Dating back to 1996, this includes ones such as The Kings Arms & Royal in Surrey, The Pheasant Hotel in Norfolk and The Swan Hotel in Somerset.

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They recently closed The Warwick Arms ahead of a huge £1million renovation.

It was even named the ‘Best Accommodation Operator’ at The 2025 Publican Awards earlier this year.

When it comes to the Which? study, it scored a full five stars for customer service, as well as it matching the description online.

Despite the average room price being around £128, it still was given four out of five stars for value for money.

One person said it was a “very good mid-price range chain that does all the basic things well”.

Yet a surprising entry for the top five large hotel chains was Wetherspoons, who have a number of hotels across the country.

It was also the only hotel chain to be given the Which? Great Value badge, the first time for Wetherspoons.

With 50 hotels to choose from across the UK, rooms start from just £69 – most likely why it was given four stars for value for money.

Breakfast can be found for as little as £2.99 as well, with free tea and coffee refills.

Previous guests raved about it, calling it “clean, comfortable and good value”.

Other winners included Intercontinental, (80 per cent) and Hotel Indigo (79 per cent).

Sofitel followed suit with 78 per cent.

One of the beautiful hotels is The Swan Hotel in Wells, SomersetCredit: The Coaching Inn
Wetherspoons also came in the top five for hotelsCredit: JD Wetherspoon

Premier Inn dropped in the survey with a score of 73 per cent, with one saying “prices are no longer budget level”.

Coming in last place once again was Britannia, which is often named the UK’s worst hotel chain (and the 12th year in a row for Which).

With a score of 44 per cent, it scored one star for bedroom quality.

The study also looked at small hotel chains, with the top going to both Andrew Brownsword and Brend Hotels, scoring 83 per cent.

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Top 10 large hotel chains

  1. Coaching Inn Group – 81 per cent
  2. InterContinental – 80 per cent
  3. Hotel Indigo – 79 per cent
  4. Sofitel – 78 per cent
  5. J D Wetherspoon – 76 per cent
  6. Crowne Plaza – 73 per cent
  7. Premier Inn – 73 per cent
  8. Holiday Inn – 72 per cent
  9. Marriott – 72 per cent 
  10. Novotel – 72 per cent 

The world’s best hotels were recently revealed.

And here is what it is like to stay at an all-inclusive hotel in the middle of London.

People raved about the good value for money at the hotels tooCredit: Alamy

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Brits in Spain forced to go without basic essential as effects of Storm Alice linger on

After Storm Alice wreaked havoc in Spain last week, Brits staying in the Los Alcazares area of Murcia have been left withouta basic essential for a week due to contamination

A number of British tourists have revealed the desperate conditions in Murcia, Spain that has left them without running water for a week. Flooding across the Iberian Peninsula triggered by Storm Alice led to water supplies becoming contaminated throughout the region, with Spanish authorities issuing evacuation orders in certain areas.

Those who stayed behind have turned to TikTok to document their ordeal. Jodie Marlow shared clips of her “reality” from Los Alcazares, showing her family had “no access” to water. “I’m in a flood zone and we have had so much rain,” she explained in a video, which showed residents wading through ankle-deep murky water flowing through the streets.

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“Six or seven days with no water, it’s been crazy,” she continued. “The town hall has been amazing though in keeping us up-to-date and they tried to keep us as safe as possible in making sure we went to high ground.”

Grateful that her car had survived the disaster, Jodie continued: “As you can see there is mud everywhere, but the council has been amazing – the clean-up has been insane.”

Yet, venturing into a local shop, Jodie highlighted the desperate situation on its shelves. “We are on one week of no water… this is the reality of what the shops look like,” she added, showing that bottled water was now in extremely short supply.

Large tanker lorries on the back have been sent to the area. Other consequences have seen Jodie forced to travel to another neighbourhood to use a laundrette to wash her clothes, while her family have resorted to using paper plates and cutlery as they are unable to wash up. “It’s been an eventful week,” she summarised.

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Meanwhile, a second Brit – Jade Gartshore – confessed she had been unable to shower for four days in her own clip recorded in Los Alcazares. Instead, she was forced to travel to a community centre for access to clean water.

“We are lucky enough that our neighbours in Cartagena are helping us with water and shower facilities!” she explained. “We’ve had news that in the storm it has damaged a system meaning that our water is contaminated, we have told that I can be anywhere up to five days without water. This is day four, today our water has been turned off to treat the water.”

Like Jodie, however, she was quick to praise the local authorities. “I have to say the councils have been absolutely fantastic, we have had updates every couple of hours from the mayors, even 3am!” she hailed. “I feel very grateful to be part of such a beautiful community even in a difficult time.”

Writing in response, another Brit commented: “Here in Sucina, the water is off possibly [for] 6 days. Just been in my pool for a swish off, getting plenty of notices about the situation and we have a water truck where we can fill our bottles up!”

Another holidaymaker shared their predicament: “We’re in San Pedro and it’s the same – we’ve booked a hotel in Pilar for the week to go back and forward to shower and wash clothes.”

Meanwhile, a third TikTok user from nearby La Torre chimed in: “We have been told tonight the water is now not usable for personal use. We’re now in the same boat. We’re all be washing in the Mar Menor [lagoon] soon.”

It comes after a tornado wreaked havoc in nearby Cartagena, Murcia, on Friday (October 10), leading to the evacuation of 67 people. Authorities issued a red alert in the area due to the storm, warning of “extraordinary danger”.

Pablo Gárriz, Director General of Emergencies and the Interior, expressed his concern at the time: “The situation that concerns us most right now is in those municipalities where we have identified the possibility of heavy rain, hence the orange alert.”

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EU on path to agree basic headline deal with US over tariffs

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The EU and the US are moving toward an agreement that would take the form of a headline “political understanding” to resolve their tariffs dispute before a July 9th deadline, rather than a comprehensive deal, according to several diplomats and an EU official.

“If there is to be an agreement, the most realistic outcome would likely be a general framework or a ‘principle agreement’ — something that, due to time constraints, would resemble the kind of understanding the US has reached with the UK or even with China,” a senior EU diplomat said, adding: “This would not be a detailed, comprehensive trade deal, but rather a political understanding laying the groundwork for more concrete arrangements.”

The potential agreement was discussed at a behind closed doors meeting in Brussels on Monday, with European Commission officials briefing EU ambassadors about the ongoing negotiations between the EU and the US. Ambassadors were also informed of a new US counterproposal which offered  “nothing very concrete”, one of the diplomats said.

The EU and the US are under pressure from the looming 9th of July deadline, after which US President Donald Trump has threatened to impose 50% tariffs on EU imports if negotiations fail.

Since mid-March, Washington has implemented a new policy that calls into question its trade relations with partners across the globe. The US currently imposes tariffs of 50% on EU steel and aluminium, 25% on cars, and 10% on all EU imports.

After weeks of fruitless discussions, negotiations between the Commission — which holds the mandate to negotiate on behalf of the 27 member states in trade matters — and the Trump administration began in mid-June, but their outcome remains in doubt.

The Commission initially proposed a zero-tariff agreement on industrial products and an offer to purchase strategic goods such as US liquefied natural gas. But it now appears to be coming to terms with a deal that would maintain a baseline 10% tariff on EU imports. Lower tariffs might then be negotiated for strategic sectors such as aircraft, for which transatlantic production lines are interdependent.

However, member states are divided over a potential deal with a baseline 10% tariff. Germany and Italy are reportedly in favour, while countries like Ireland and France remain more sceptical.

“If the US maintain 10% tariffs, there will have to be compensation on goods and products imported from the US,” French president Emmanuel Macron stated on 26 June after an EU summit, adding: “The levy must be the same — 10% for 10%, or the equivalent of 10%.”

A second EU diplomat told Euronews that the agreement could be deliberately short in order for the two parties to reach further and more detailed agreements in different sectors.

“It is not excluded that some sectors could be addressed while others are not,” an EU official said.

Commission officials also asked ambassadors to consider several scenarios, including the possibility of an “asymmetrical agreement” in which the EU would make more concessions than the US, the prospect of no deal, and the option of the EU triggering retaliatory measures.

During the same meeting with the member states, the Commission indicated that a second list of countermeasures proposed on 8 May was still under development, according to a third EU diplomat. This list was subject to feedback from industry over several weeks and member states will still need to formally adopt it.

The proposed list targets €95 billions’ worth of US products. It would come on top of a first list or retaliation which covers  €21 billions’ worth of US products and was suspended until the 14 July after Donald Trump announced a 90-Day truce in the trade dispute.

A team of Commission experts is in Washington this week to advance the negotiation.

The EU’s trade commissioner Maroš Šefčovič is set to travel there on Wednesday for a meeting on Thursday with his US counterparts, US secretary of commerce Howard William Lutnick  and US trade representative Jamieson Lee Greer.

On Monday, Šefčovič confirmed that the bloc had received “the first draft of the [US] proposals for the eventual agreement in principle.”

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