basic

UK pub chain is crowned country’s best hotel stay by Which? with cheap rooms that ‘do the basic things well’

A PUB chain in the UK has been named the best for hotels in the UK – beating some very big names.

A new study conducted by Which? looked at both large and small hotel chains across the UK.

Coaching Inn Group – who have 35 hotels across the UK – have been named the best by Which?Credit: Alamy
They have a number of beautiful historic hotels across England and WalesCredit: Alamy

The research – which spoke to 1,776 people – looked at eight categories such as customer service and cleanliness as well as breakfast, bed comfort and value for money.

And coming in first place was Coaching Inn Group, which scored 81 per cent.

While you may not have heard of the pub/hotel chain, there are 35 inn-style hotels in the UK.

Dating back to 1996, this includes ones such as The Kings Arms & Royal in Surrey, The Pheasant Hotel in Norfolk and The Swan Hotel in Somerset.

ROOM FOR MORE

Why you should always check into a hotel after 4:30pm according to staff


SWAP IT

Five of the lesser-visited coastlines that are crowd-free alternatives for 2026

They recently closed The Warwick Arms ahead of a huge £1million renovation.

It was even named the ‘Best Accommodation Operator’ at The 2025 Publican Awards earlier this year.

When it comes to the Which? study, it scored a full five stars for customer service, as well as it matching the description online.

Despite the average room price being around £128, it still was given four out of five stars for value for money.

One person said it was a “very good mid-price range chain that does all the basic things well”.

Yet a surprising entry for the top five large hotel chains was Wetherspoons, who have a number of hotels across the country.

It was also the only hotel chain to be given the Which? Great Value badge, the first time for Wetherspoons.

With 50 hotels to choose from across the UK, rooms start from just £69 – most likely why it was given four stars for value for money.

Breakfast can be found for as little as £2.99 as well, with free tea and coffee refills.

Previous guests raved about it, calling it “clean, comfortable and good value”.

Other winners included Intercontinental, (80 per cent) and Hotel Indigo (79 per cent).

Sofitel followed suit with 78 per cent.

One of the beautiful hotels is The Swan Hotel in Wells, SomersetCredit: The Coaching Inn
Wetherspoons also came in the top five for hotelsCredit: JD Wetherspoon

Premier Inn dropped in the survey with a score of 73 per cent, with one saying “prices are no longer budget level”.

Coming in last place once again was Britannia, which is often named the UK’s worst hotel chain (and the 12th year in a row for Which).

With a score of 44 per cent, it scored one star for bedroom quality.

The study also looked at small hotel chains, with the top going to both Andrew Brownsword and Brend Hotels, scoring 83 per cent.

FESTIVE FEELS

John Lewis reveals tear-jerker Xmas ad set to nostalgic 90s house track


TRAFFIC CARNAGE

Major motorway shut with TWO-HOUR delays after crash between lorry & van

Top 10 large hotel chains

  1. Coaching Inn Group – 81 per cent
  2. InterContinental – 80 per cent
  3. Hotel Indigo – 79 per cent
  4. Sofitel – 78 per cent
  5. J D Wetherspoon – 76 per cent
  6. Crowne Plaza – 73 per cent
  7. Premier Inn – 73 per cent
  8. Holiday Inn – 72 per cent
  9. Marriott – 72 per cent 
  10. Novotel – 72 per cent 

The world’s best hotels were recently revealed.

And here is what it is like to stay at an all-inclusive hotel in the middle of London.

People raved about the good value for money at the hotels tooCredit: Alamy

Source link

Brits in Spain forced to go without basic essential as effects of Storm Alice linger on

After Storm Alice wreaked havoc in Spain last week, Brits staying in the Los Alcazares area of Murcia have been left withouta basic essential for a week due to contamination

A number of British tourists have revealed the desperate conditions in Murcia, Spain that has left them without running water for a week. Flooding across the Iberian Peninsula triggered by Storm Alice led to water supplies becoming contaminated throughout the region, with Spanish authorities issuing evacuation orders in certain areas.

Those who stayed behind have turned to TikTok to document their ordeal. Jodie Marlow shared clips of her “reality” from Los Alcazares, showing her family had “no access” to water. “I’m in a flood zone and we have had so much rain,” she explained in a video, which showed residents wading through ankle-deep murky water flowing through the streets.

Content cannot be displayed without consent

“Six or seven days with no water, it’s been crazy,” she continued. “The town hall has been amazing though in keeping us up-to-date and they tried to keep us as safe as possible in making sure we went to high ground.”

Grateful that her car had survived the disaster, Jodie continued: “As you can see there is mud everywhere, but the council has been amazing – the clean-up has been insane.”

Yet, venturing into a local shop, Jodie highlighted the desperate situation on its shelves. “We are on one week of no water… this is the reality of what the shops look like,” she added, showing that bottled water was now in extremely short supply.

Large tanker lorries on the back have been sent to the area. Other consequences have seen Jodie forced to travel to another neighbourhood to use a laundrette to wash her clothes, while her family have resorted to using paper plates and cutlery as they are unable to wash up. “It’s been an eventful week,” she summarised.

Content cannot be displayed without consent

Meanwhile, a second Brit – Jade Gartshore – confessed she had been unable to shower for four days in her own clip recorded in Los Alcazares. Instead, she was forced to travel to a community centre for access to clean water.

“We are lucky enough that our neighbours in Cartagena are helping us with water and shower facilities!” she explained. “We’ve had news that in the storm it has damaged a system meaning that our water is contaminated, we have told that I can be anywhere up to five days without water. This is day four, today our water has been turned off to treat the water.”

Like Jodie, however, she was quick to praise the local authorities. “I have to say the councils have been absolutely fantastic, we have had updates every couple of hours from the mayors, even 3am!” she hailed. “I feel very grateful to be part of such a beautiful community even in a difficult time.”

Writing in response, another Brit commented: “Here in Sucina, the water is off possibly [for] 6 days. Just been in my pool for a swish off, getting plenty of notices about the situation and we have a water truck where we can fill our bottles up!”

Another holidaymaker shared their predicament: “We’re in San Pedro and it’s the same – we’ve booked a hotel in Pilar for the week to go back and forward to shower and wash clothes.”

Meanwhile, a third TikTok user from nearby La Torre chimed in: “We have been told tonight the water is now not usable for personal use. We’re now in the same boat. We’re all be washing in the Mar Menor [lagoon] soon.”

It comes after a tornado wreaked havoc in nearby Cartagena, Murcia, on Friday (October 10), leading to the evacuation of 67 people. Authorities issued a red alert in the area due to the storm, warning of “extraordinary danger”.

Pablo Gárriz, Director General of Emergencies and the Interior, expressed his concern at the time: “The situation that concerns us most right now is in those municipalities where we have identified the possibility of heavy rain, hence the orange alert.”

Source link