alert

A warning has been issued for visitors to the Spanish island of Tenerife, which is situated off the coast of West Africa and is known for its excellent, sunny weather throughout the year

New warning signs directed at British tourists have appeared in Tenerife.

The Spanish island, situated off the coast of West Africa and known for its excellent, sunny weather throughout the year, is hugely popular with UK residents. The Canary Islands overall recorded an extraordinary year in 2024, with nearly 18 million visitors – an annual increase of 10%.

The biggest pull is Tenerife, which attracted more than 6.2 million international tourists and over 900,000 domestic visitors. British visitors are the dominant force on the island, sending 2.8 million sunseekers in 2024 – three times more than those from Germany.

While there’s plenty to love about Tenerife, including its 20C plus January weather, miles of sandy coastline and cheap bars, there is a downside to the island. Holidaymakers can find themselves the victim of pickpockets and muggers.

Now, British tourists visiting the most popular holiday hotspots in Tenerife are being warned about pickpockets after an increase in muggings and robberies. New signs have been put out on pavements to warn visitors about the risks. Messages are also being sent out to hundreds of thousands of social network users.

Have you had a holiday in Tenerife go wrong? Email webtravel@reachplc.com

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The warnings apply to favourite destinations in the south of Tenerife, including Los Cristianos and Playa de las Americas, as well as Puerto Colón, Puerto Santiago and Los Gigantes. Several Facebook communities are now being used to report such crimes, with photographs of alleged pickpockets shared, and risk points are identified.

Although hard figures are not available, there is an anecdotal suggestion that theft cases are on the rise in certain parts of Tenerife. One of the most notable areas is the vicinity of English pubs in Los Cristianos, particularly San Francisco Avenue, which is known for being a high-risk location, especially at night and during periods of high visitor concentration.

On one Facebook group, a user recently recounted: “Two pickpockets in Los Cristianos were surprised and arrested by my husband when they tried to steal a woman’s purse”, describing a spontaneous intervention to stop a robbery in the middle of a public road. Other reports mention stolen cell phones, hotel room cards and wallets.

Some car rental companies in the south have begun to incorporate warning messages aimed at their customers as a preventive measure. These companies recommend that their customers carry out practices to reduce the risk of theft, such as not to leaving mobile phones on tables, avoiding carrying wallets with large amounts of money and choosing to carry only cash and essential cards.

They also suggest the use of fanny packs, carrying bags on the front of the body and not leaving valuables inside vehicles.

During a nine-month period last year, reported crime rates in the Canary Islands increased by 3.3% compared to the same months in 2024, according to the Ministry of the Interior. The archipelago ended the first nine months of the year with 83,358 criminal offences, compared to 80,707 in the same period in 2024.

The report highlighted a significant increase in property-related crimes, with 1,467 violent robberies clocked (+12.8%) and 21,889 thefts (+3.5%), Tenerife Weekly reported.

The UK banking group has shared advice for people who connect to wi-fi during hotel stays

NatWest has urged customers staying in hotels to always check the guest book before connecting to wi-fi. With the festive season in full swing, many Brits will be on the move, whether they’re travelling home to visit family, attending Christmas parties, or travelling abroad for a seasonal holiday. For those staying in hotels or similar accommodation, it’s essential to be vigilant, as criminals may target hotel guests when plotting scams.

According to advice shared on NatWest’s website: “Scammers sometimes set up fake hotel networks with names that are very similar to the genuine one.” As such, it’s important to ‘make sure the network name is the one printed in official hotel guest books’, says the bank.

NatWest also advises customers against entering any personal information when connected to open Wi-Fi networks. “When using open Wi-Fi networks, stick to messaging and browsing, and avoid entering any personal information.”

“These networks are usually open, which means anyone can log on or that many people have the password. This makes it easier for fraudsters to see any details you enter on the same network,” the bank explains.

Cybersecurity company Norton has similarly highlighted the risks associated with hotel wi-fi. Advice on the brand’s website states: “Malicious hotspots, or rogue access points, are deceptive networks that trick users into connecting by mimicking legitimate Wi-Fi names.

“For instance, if you were staying at the Goodnight Inn and wanted to connect to the hotel’s Wi-Fi, you might mistakenly select ‘GoodNight Inn’ (with a capital N) instead of the correct network. By doing so, you risk connecting to an ‘evil twin’ network set up by cybercriminals to access your internet traffic.”

According to Norton, public Wi-Fi hotspots could also pose a risk, especially if criminals target unencrypted networks to gain access to sensitive banking information. “Many public Wi-Fi hotspots are unencrypted networks that transmit data in plain text, making it vulnerable to cybercriminals with the right tools. Hackers on the same network can intercept your online activities, including banking information, login credentials, and personal messages.”

While criminals might try to take advantage of people using their wi-fi, it’s just one of several tactics that scammers might employ. For holidaymakers spending their Christmas in another country, NatWest also offers advice on staying safe while exchanging money and dining out at restaurants.

The banking group advises customers to always pay in local currency where possible and to be mindful of potential restaurant scams, which could result in people being overcharged for food or charged for food that seemed complimentary.

NatWest suggests checking reviews ahead of time before choosing a restaurant, checking prices when placing an order, only eating and drinking what was ordered, and requesting an itemised receipt. The bank also recommended looking out for any additional charges, such as water charges or cover charges.