Travel insurance

The Foreign Office has issued a warning to Brits who are planning on heading to a popular European winter holiday spot in the coming weeks, as they could be at risk of hospitalisation or even death

British holidaymakers planning their dream winter getaway in the coming weeks face potential hospitalisation or even death, according to Foreign Office warnings. More than 20 million people flock to the European destination each year, with over one million of those being UK travellers.

Renowned for its tranquil landscapes and stunning mountain views, Switzerland remains a favoured destination for those keen on winter sports, including skiing, snowboarding, and hiking. However, the Foreign Office has warned that some Brits may be engaging in ‘risky’ activities that might not be covered by their insurance policies.

Being inadequately prepared could result in serious consequences for both your well-being and your finances, particularly if you haven’t been careful about selecting the right insurance cover for your trip. In certain circumstances, you might find yourself liable for more than £3,000 if you lack proper travel insurance protection, and that’s excluding medical expenses and hospital bills.

Foreign Office guidance warns: “Adventure sports can be risky. British nationals in the Swiss Alps have been involved in accidents and have been hospitalised or died. Check the company you are using is well-established and that your travel insurance covers any specific activity.

“For sports activities like skiing, potholing and mountaineering, and for sports classed as particularly dangerous (for example, off-piste skiing, mountain biking, climbing, paragliding or BASE jumping), you could get into difficulty and need emergency rescue. Adventure sports can be risky. British nationals in the Swiss Alps have been involved in accidents and have been hospitalised or died.

“Check the company you are using is well-established and that your travel insurance covers any specific activity. For sports activities like skiing, potholing and mountaineering, and for sports classed as particularly dangerous (for example, off-piste skiing, mountain biking, climbing, paragliding or BASE jumping), you could get into difficulty and need emergency rescue.”

Making sure you’ve got the right cover for your winter holiday

If you’re planning a trip to a ski resort this winter, it’s crucial to make sure any activities you intend to participate in are covered by your travel insurance. When sorting out your policy, ensure you’re fully clued up on any exclusions included in the policy and when you won’t be protected.

It’s also vital to consider medical costs, and when your insurance policy will foot the bill for you, especially if you plan on using rental gear, as this likely won’t be covered. Moreover, those hitting the slopes off-piste without a guide may not typically be covered by their insurance.

According to SOS 144, a helicopter rescue in the Swiss Alps can cost as much as 3,500 CHF (£3,293).

Ryanair claimed its Prime subscription scheme was a ‘no brainer’ for frequent flyers, but it failed to attract anything like enough customers and has now been ditched

Budget airline Ryanair has announced the immediate closure of a loyalty scheme to new customers after failing admitting it was loss-making.

The no-frills carrier only launched its £79 a year Prime subscription in March, offering free reserved seats, free travel insurance and access to 12 annual (one per each month) member-exclusive seat sales.

It claimed that “Prime” members who took a dozen flights per year would save up to £420 , or more than the times the cost of the subscription Ryanair said the scheme was limited to 250,000 members on a first come, first served basis.

But the Irish airline has now announced it will be scrapped after just 55,000 people signed-up.

Ryanair said all those existing members will continue to get exclusive monthly low fare offers until October next year, but no new members will be allowed to sign up.

Dara Brady, Ryanair’s chief marketing officer, called the scheme a “no-brainer” for frequent flyer when launching it back in March.

But speaking now, he said: “Over the years, customers have asked for a Ryanair members scheme, so we trialled this ‘Prime’ scheme over the last eight months.

“To date, we have signed up over 55,000 Prime members, generating over €4.4m (£3.86m) in subscription fees. However, our Prime members have received over €6m (£5.26m) in fare discounts, so this trial has cost more money than it generates.

“This level of memberships, or subscription revenue does not justify the time and effort it takes to launch monthly exclusive Prime seat sales for our 55,000 Prime members. We are grateful to our 55,000 Prime members who signed up to this Prime trial over the last eight months, and they can rest assured that they will continue to enjoy exclusive flight and seat savings for the remainder of their 12-month membership.”

He went on: “With over 207m passengers this year, Ryanair will continue to focus on delivering the lowest fares in Europe to all our customers, and not this subset of 55,000 Prime members.”

Ryanair recently made a change so that passengers have to use to use digital boarding passes only. Since November 12. passengers will no longer be able to download and print a physical paper boarding pass. Instead, they will have to use the digital boarding pass generated in the “myRyanair” app on their mobile device -smartphone or tablet -during check-in process to board any of its flights.

Sarah Findlay, travel expert from Total Travel Protection, has highlighted this affordable and fun European city as one that should receive more visitors from the UK

A European city is an underrated destination for a getaway, offering return UK flights from £100 per person and a five-star hotel for two for £65 a night.

Sarah Findlay, travel expert from Total Travel Protection, believes that many UK holidaymakers are sleeping on an Eastern European spot that can deliver amazing value for money and an awful lot of fun.

“Located on the Baltic coast of Poland, Gdańsk is an underrated and affordable holiday destination Brits should look to book, “she told the Mirror.

The flight time from the UK to Gdansk is between two and 2.5 hours. This can vary slightly depending on your specific departure airport, for example, a flight from London Stansted is around 2 hours and 5 minutes, while a flight from Bristol is about 2 hours and 52 minutes.

READ MORE: ‘I used holidays to help me beat the menopause – it’s taken 70 trips’READ MORE: I’ve been everywhere twice – avoid these three European cities where locals hate you

Ryanair, Wizz Air and Jet2 all fly to Gdansk, with direct flights available from airports including Newcastle, Stansted, Leeds, Belfast, Edinburgh, Manchester, Bristol, Liverpool, Aberdeen and Birmingham. Right now there are direct flights available in December for £15.

There are buckets of good deals available in terms of accomodation. Right now, a room at the five-star Hotel Podewils Old Town Gdańsk in December can be yours for £65 a night.

“While in Gdańsk, you can stroll through the Old Town, visit the Museum of World War Two, and admire the architecture with a walking tour or city cruise. You can try traditional Polish dishes such as pierogi (Polish dumplings) and żurek (sour rye soup). If you’re after the beach, you can visit the relaxing Jelitkowo Beach, located just 6 miles from the city centre,” Sarah continued.

“As Gdańsk is located in the Baltic with summer temperatures in the low 20s, you won’t need to worry about extreme heat, which was the case for many popular destinations this year. Our recent analysis of Total Travel Protection insurance claims revealed a 15% rise in heat-related travel insurance claims in summer 2025, highlighting how important it is to consider rising temperatures.”

What to do in Gdansk

• Long Market (Długi Targ) — This is the heart of Gdańsk’s Old Town: an elegant historic square lined with Renaissance / Baroque townhouses, full of character and charm.
• Neptune’s Fountain — A famous and photogenic landmark right in the Old Town. Great for a classic snap and a bit of city history.
• Wander through Mariacka Street, one of Gdańsk’s prettiest streets — packed with old merchant houses, amber shops, cosy cafés and boutiques. Evening strolls here, when the streetlights glow, feel especially magical.

• Visit the National Maritime Museum, which showcases Gdańsk’s maritime history, shipbuilding, trade, and sea-related culture. Great for history buffs or maritime-curious.
• Walk along the waterfront — along the river and port areas, where you’ll get sea breezes, views of old-town spires, cranes, and historic shipyards.

• Gdańsk Zoo — Poland’s largest zoo by area. If you travel with kids (or simply enjoy animals), this is a lovely place with many species and space to roam around.
• If the weather’s good, head to one of Gdańsk’s nearby beaches. Perfect for a relaxing walk by the Baltic, some fresh air and a break from city sightseeing.

The seaside village has been named one of the most colourful places in the world – and it’s easy to see why

A beautiful seaside village is so vibrant and colourful that it may give its residents and visitors a little pick-me-up.

As the nights draw in and daylight hours begin to feel particularly precious, it’s important to do what you can to keep the mood cheery. Taking vitamin D supplements or using a lamp are techniques some opt for to beat the glooming of the seasons.

According to Karen Haller, who works in the field of applied colour psychology, there is another way travellers can perk up their mood. She argues that being in bright, colourful places gives a subconscious mood boost.

“There’s something about stepping into a place full of colour that instantly lifts you. It changes how you feel, how you move through the space, and even how you connect with others. That’s why colour-filled destinations are becoming more popular. We’re drawn to them not just because they look good, but because they leave us feeling better. Happier. More open. More alive. It’s something I do myself, seeking out places where colour isn’t just seen, it’s felt. And those are the experiences that stay with you,” Karen said.

Do you have a travel story to tell? Email [email protected]

Working with Staysure, a medical travel insurance provider, Karen helped select a ranking of 26 global destinations that offer high levels of colour saturation, vibrancy and hue variation. Ranking highly is the Welsh seaside village of Portmeirion. The Gwynedd folly town turned 100 last year and has been charming locals and visitors alike ever since Sir Clough Williams-Ellis laid the first brick of the baroque masterpiece.

Portmeirion’s location on the Irish Sea in the North West of Wales means it’s not somewhere you’d immediately think would be good for banishing the winter blues. However, the village’s cobbled-together collection of 96 buildings, including cottages, a clock tower, a hotel, and a town hall, is splashed with an array of bright colours and scattered across the hillside in an undeniably cheery manner.

Sir Clough admitted he had taken inspiration for Portmeirion from the Italian town of Portofino. Walking around the town, particularly when the sun is shining, does leave you feeling like you’ve slipped through a Welsh portal and appeared in the Mediterranean. Portmeirion’s roots lie in the Aber Iâ estate, where the ruined Castell Deudraeth was recorded as early as 1188. Victorian tenants later planted exotic trees, and by the time Sir Clough acquired the land, it had become, in his words, a “neglected wilderness”.

He renamed it Portmeirion – ‘Port’ for the coastal location and ‘Meirion’ after the historic county of Merioneth. Construction took place in two stages: the first from 1926 to 1939, and the second from 1954 to 1976. Another charming feature of Portmeirion is that it’s made up of bits of old buildings. The town hall is capped with a roof once belonging to an old country house, bought at auction for £13.

For those who fancy stopping off at Portmeirion for a little winter mood boost, it’s important to know that a charitable trust runs the town and opens it to visitors between 9.30am and 5.30pm. The nearest train station to Portmeirion is Minffordd, which is about a one-mile walk from the village. The walk takes approximately 15 minutes. Minffordd Station is on the Cambrian line, served by Transport for Wales connecting Shrewsbury to Pwllheli and Aberystwyth.

There are a few simple things you can do to make sure your suitcase doesn’t get lost in transit – and it’s as easy as adding one item to your luggage

It’s the stuff of holiday nightmares. You’ve landed at your dream destination, eager to start exploring, only to discover your suitcase is nowhere to be found.

All you’re left with is your hand luggage and the clothes you’re wearing, with no clue when – or if – your suitcase will turn up.

To dodge this frightful scenario, there are a few steps you can take to safeguard your luggage from going astray.

The relocation gurus at 1st Move International have revealed their top tips for keeping your belongings secure whilst on the move – and the best methods to guarantee they reach your destination.

They suggest one of the most effective things you can do is pop a piece of paper inside your suitcase with your travel itinerary and contact details on it.

This means that in the unfortunate event of your luggage being lost or delayed, airport staff will swiftly know where to send it, reports the Express.

It’s also wise to attach a robust luggage tag to the exterior of your suitcase with a unique design.

This way, you can spot your bag more easily after your flight, and other passengers are less likely to mistakenly pick up yours.

By including current contact details on your tag, you’ll also make it simpler for staff to return any lost luggage to you.

Before you board your flight, take a quick photo of your bag. If you have a recent picture of your luggage, staff will have a reference image to help locate it and ensure it’s returned safely.

If your luggage has gone AWOL, it’s important to keep a cool head.

Mike Harvey, the boss at 1st Move International, advised: “The first thing you should do is immediately report the issue to the airline’s baggage claim officer or customer service desk.

“It’s crucial to file a lost baggage report before leaving the airport, as this initiates the tracking process. Usually, baggage will be tagged with your flight information, but just in case you want to give the airline a description, be as thorough as possible.

“Next, check your travel insurance policy for coverage in case of lost or delayed baggage, and keep receipts for any purchases if you have to replace lost items (even if they might be found later). You may be able to claim these costs back.”

Some operators have ‘paused or cancelled’ flights and package holidays to this popular destination

The UK Foreign Office has issued a package holiday warning as Brits travelling to a popular destination could see their plans cancelled. In the aftermath of Hurricane Melissa the Foreign, Commonwealth and Development Office (FCDO) has provided an update on holidays to Jamacia.

It explained that some operators have “paused or cancelled” flights and package holidays to the Caribbean destination. This update was provided on November 11, two weeks after the storm first hit.

On the FCDO website it explained: “Hurricane Melissa made landfall as a major hurricane in Jamaica on Tuesday 28 October. Hurricane Melissa brought exceptional levels of rainfall and strong winds to the whole of Jamaica, causing widespread damage to roads and infrastructure and disruption to electricity and other utilities services, including internet.

“There are also shortages of food and water and access to currency. Access to healthcare in worst affected areas is limited. All Western parishes have suffered significant damage.

“The worst affected parishes are currently Westmoreland, St Elizabeth, St James, Hanover and Manchester.” As per the latest reports, 45 people were killed by Hurricaine Melissa while another 15 remain missing.

Staying safe

The FCDO continued: “Exercise caution if you are travelling within Jamaica. Continue to follow the guidance of local authorities.

“If your hotel is unable to provide accommodation, get in contact with other hotels in the area to see if they have capacity.” If you need consular assistance, you can contact the FCDO on:

• +1 (876) 936 0700 (Jamaica)
• +44 (0) 20 7008 5000 (UK)

Travel plans

The FCDO stated that all airports have re-opened – however, not all flights are operating. “All the airports have re-opened, with Sangster International Airport in Montego Bay operating a limited number of commercial flights while repairs are made to the terminal. For updates and flight schedules, see @MBjairport for Sangster International Airport in Montego Bay and @NMIA for Norman Manley International Airport in Kingston,” it said.

“Flights may not be direct and could transit other countries. Check for messaging from your airline or travel provider as some operators have paused or cancelled flights and package holidays to Jamaica following Hurricane Melissa.”

Before flying anywhere the FCDO says you should follow its foreign travel checklist:

• Research your destination
• Get insured before you go
• Check your documents for travel
• Consider your health
• Prepare for the unexpected

For full details on this, visit the Government website here.

The Entry/Exit System (EES) is being rolled out across European countries

Travellers heading to Europe are being warned to be ready for major changes at airports as a new digital border system rolls out. With the changes starting in October, some will have already experienced the new system, while others won’t have.

The Entry/Exit System (EES) is gradually replacing traditional passport stamps across European countries and an expert is urging Brits to research the requirements and allow extra time for airport checks. Paul Paddock, CEO of Post Office Insurance at Post Office, has addressed four crucial questions about the new system to help British holidaymakers travel with confidence.

What is the EES?

Paul explained: “The Entry/Exit System (EES) is a new digital border control system for non-EU nationals entering the Schengen Area for short stays (up to 90 days in any 180-day period). It replaces manual passport stamping with electronic registration, improving border security and efficiency.

“Brits travelling to countries such as Spain, Portugal and Greece will now need to be prepared to have their passports scanned and biometric data taken at border control the first time they enter.”

What data is being collected and for how long?

Paul said that biometric information, including facial images (for all travellers) and fingerprints (for visa-exempt travellers only), will be collected. The system will also record passport information, entry and exit dates and locations, plus duration of stay. Information will be retained for three years for standard visits or five years if travellers overstay their permitted time.

Are there any exemptions to the EES?

Paul explained: “The EES does not apply to EU/EEA/Swiss citizens, non-EU nationals with specific residence permits and Monaco, Andorra, San Marino and Vatican nationals. Ireland and Cyprus are not part of the Schengen area where the system applies, so UK nationals travelling there will continue to be checked and stamped manually. Children under 12 will only have their facial image taken, not their fingerprints.”

How does EES work?

Paul said: “Travellers entering for the first time will undergo biometric registration at border kiosks or e-gates. This includes the system capturing a facial image, fingerprints (if visa-exempt), passport details and entry/exit information.

“For subsequent visits, the process will be faster due to the data already being stored. It’s important to note that no pre-registration is required – registration happens at the border during your first entry.

“Passengers may be impacted by facing longer queues initially due to biometric data collection, a process expected to take several minutes per person. Passengers should be encouraged to plan contingency options if travelling on a tight schedule (alternative routes or transport), as any teething problems or incomplete information could cause delays to miss flights, ferries, or connections.”

Preparing for EES border checks

Paul suggests this checklist:

1. Verify your passport expiry date (must remain valid for at least 3 months beyond your trip for EU destinations and be less than 10 years old)

2. Familiarise yourself with your destination airport’s EES setup (anticipate biometric checks)

3. Keep crucial travel documents at hand, including passports, travel insurance, accommodation confirmation, and proof of onward or return journey

Pickpocketing is a major issue in popular tourist cities such as Barcelona, but it’s not Spain that tops the list as the prime location for this slick-fingered crime

While Barcelona is infamous for its high levels of pickpocketing, it’s not Spain that takes the crown as the prime hotspot for this nimble-fingered crime. Despite pickpocketing being a major issue – particularly for tourists – in Barcelona, the problem is rampant across Europe and beyond, with one European holiday destination dubbed the “worst” for light-fingered theft.

In tourist-heavy areas, holidaymakers must be extra vigilant with their belongings, especially in airports, train stations, underground systems, hotel lobbies or even while strolling down certain streets. UK travel insurance firm Quotezone.co.uk revealed last year that it had pinpointed where travellers were most likely to fall prey to pickpockets, singling out a location visited by 3.5 million Brits each year.

Tourists have corroborated the research with reviews on one particular visitor hotspot warning of “a lot of pickpockets in the area”. Data gathered by Quotezone showed that Italy was the prime spot where tourists are likely to be separated from their possessions by nimble-fingered thieves.

Rome’s iconic Trevi Fountain has been flagged as a hotbed for pickpocketing, with the landmark boasting over 100,000 reviews – and hundreds of mentions of “pickpockets” on TripAdvisor, reports the Express.

As a site that becomes packed from spring through to summer, visitors are cautioned to “be careful” at this “beautiful” Roman landmark.

One disgruntled holidaymaker took to TripAdvisor to vent: “You have to elbow your way to the front of the fountain. Many people gather in front and sit for hours, so sitting is almost impossible.

“We didn’t spend more than 15 minutes. Be aware of pick pockets, as you are body to body in front and around the fountain.”

Another tourist, also reviewing on TripAdvisor, described a “beautiful fountain” but warned that the area was “extremely crowded”, cautioning others to “beware of this area” due to “lots of scams and pick pockets”.

According to research by Quotezone, Italy tops the list as the prime hotspot for pickpockets, closely followed by France, with the Eiffel Tower in Paris being particularly notorious.

Currently, Google reviews of the Eiffel Tower reveal over 800 visitors citing pickpockets as a problem – and the area is swamped with tourists throughout the year.

One Google reviewer shared their experience, describing the Eiffel Tower as “enormous and breathtaking”, but they also issued a warning.

The visitor penned: “It’s a very popular place, so expect big crowds; people from all over the world gather here to admire the monument and take in the scenery.

“Because of that volume of visitors, be mindful of your belongings. Pickpockets operate in crowded tourist spots, and there are street hustles and game scammers who may try to distract you or pressure you into playing quick ‘games’ that aren’t fair.”

The reviewer added: “Keep bags zipped and close, avoid carrying valuables in easily accessible pockets, and politely decline invitations from anyone hawking games or insisting you join impromptu activities.”

Quotezone’s comprehensive European pickpocketing index has revealed Italy as the top spot, with France coming in second and Spain taking third place. These rankings are based on mentions of “pickpockets” or “stolen” per million visitors.

The researchers reached their conclusions by analysing the number of mentions of “pickpocketing” or “stolen” on traveller review websites for Europe’s top destinations, compared to the number of visitors to each country.

Greg Wilson, founder and CEO of Quotezone.co.uk, warned: “Theft can happen anywhere, and tourist hotspots are convenient places for criminals to target holidaymakers’ wallets and purses while they are busy taking in the sites.

“Many holidaymakers are unaware that some of the most popular destinations for Brits have some of the highest incidents of pickpocketing in Europe.

“Our research revealed some surprising results with Italy having the most pickpocketing mentions, yet France and Spain have much larger volumes of tourists.”

According to data from Quotezone, the “worst” European countries for pickpocketing are:

1. Italy
2. France
3. Spain
4. Germany
5. Netherlands
6. Portugal
7. Turkey
8. Greece
9. Poland
10. Republic of Ireland