Travel insurance

Tourists warned about worst pickpocketing holiday hotspot in Europe — and it’s not Spain

Pickpocketing is a major issue in popular tourist cities such as Barcelona, but it’s not Spain that tops the list as the prime location for this slick-fingered crime

While Barcelona is infamous for its high levels of pickpocketing, it’s not Spain that takes the crown as the prime hotspot for this nimble-fingered crime. Despite pickpocketing being a major issue – particularly for tourists – in Barcelona, the problem is rampant across Europe and beyond, with one European holiday destination dubbed the “worst” for light-fingered theft.

In tourist-heavy areas, holidaymakers must be extra vigilant with their belongings, especially in airports, train stations, underground systems, hotel lobbies or even while strolling down certain streets. UK travel insurance firm Quotezone.co.uk revealed last year that it had pinpointed where travellers were most likely to fall prey to pickpockets, singling out a location visited by 3.5 million Brits each year.

Tourists have corroborated the research with reviews on one particular visitor hotspot warning of “a lot of pickpockets in the area”. Data gathered by Quotezone showed that Italy was the prime spot where tourists are likely to be separated from their possessions by nimble-fingered thieves.

Rome’s iconic Trevi Fountain has been flagged as a hotbed for pickpocketing, with the landmark boasting over 100,000 reviews – and hundreds of mentions of “pickpockets” on TripAdvisor, reports the Express.

As a site that becomes packed from spring through to summer, visitors are cautioned to “be careful” at this “beautiful” Roman landmark.

One disgruntled holidaymaker took to TripAdvisor to vent: “You have to elbow your way to the front of the fountain. Many people gather in front and sit for hours, so sitting is almost impossible.

“We didn’t spend more than 15 minutes. Be aware of pick pockets, as you are body to body in front and around the fountain.”

Another tourist, also reviewing on TripAdvisor, described a “beautiful fountain” but warned that the area was “extremely crowded”, cautioning others to “beware of this area” due to “lots of scams and pick pockets”.

According to research by Quotezone, Italy tops the list as the prime hotspot for pickpockets, closely followed by France, with the Eiffel Tower in Paris being particularly notorious.

Currently, Google reviews of the Eiffel Tower reveal over 800 visitors citing pickpockets as a problem – and the area is swamped with tourists throughout the year.

One Google reviewer shared their experience, describing the Eiffel Tower as “enormous and breathtaking”, but they also issued a warning.

The visitor penned: “It’s a very popular place, so expect big crowds; people from all over the world gather here to admire the monument and take in the scenery.

“Because of that volume of visitors, be mindful of your belongings. Pickpockets operate in crowded tourist spots, and there are street hustles and game scammers who may try to distract you or pressure you into playing quick ‘games’ that aren’t fair.”

The reviewer added: “Keep bags zipped and close, avoid carrying valuables in easily accessible pockets, and politely decline invitations from anyone hawking games or insisting you join impromptu activities.”

Quotezone’s comprehensive European pickpocketing index has revealed Italy as the top spot, with France coming in second and Spain taking third place. These rankings are based on mentions of “pickpockets” or “stolen” per million visitors.

The researchers reached their conclusions by analysing the number of mentions of “pickpocketing” or “stolen” on traveller review websites for Europe’s top destinations, compared to the number of visitors to each country.

Greg Wilson, founder and CEO of Quotezone.co.uk, warned: “Theft can happen anywhere, and tourist hotspots are convenient places for criminals to target holidaymakers’ wallets and purses while they are busy taking in the sites.

“Many holidaymakers are unaware that some of the most popular destinations for Brits have some of the highest incidents of pickpocketing in Europe.

“Our research revealed some surprising results with Italy having the most pickpocketing mentions, yet France and Spain have much larger volumes of tourists.”

According to data from Quotezone, the “worst” European countries for pickpocketing are:

  1. Italy
  2. France
  3. Spain
  4. Germany
  5. Netherlands
  6. Portugal
  7. Turkey
  8. Greece
  9. Poland
  10. Republic of Ireland

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Foreign Office travel insurance warning to anyone going to Italy in early 2026

People travelling to the county next year may need to check their travel insurance

The UK’s Foreign, Commonwealth and Development Office (FCDO) has updated its travel guidance for Italy. The FCDO regularly offers and updates travel advice for 226 countries and territories worldwide, covering a range of topics including warnings, insurance, and entry requirements.

The latest update was shared last week and remains current today, October 29. The update saw the FCDO issue new information about the upcoming Winter Olympics and Paralympic Games planned to take place in Italy from February 6 to 22 and March 6 to 15. As outlined on the website, the updates were made to the ‘Warnings and insurance’ and ‘Safety and security’ pages.

The warnings and insurance page covers steps to follow before travel, travel insurance, and where to find travel advice updates. In an alert regarding travel insurance, the Foreign Office said: “If you choose to travel, research your destinations and get appropriate travel insurance. Insurance should cover your itinerary, planned activities and expenses in an emergency.”

The guidelines state that travel insurance should cover all activities included in your holiday, including sports and adventure tourism, which could require specialist insurance. The safety and security page covers topics including terrorism threats, crime, laws and cultural differences, winter sports, and outdoor activities and adventure tourism.

In an alert regarding winter sports, the Foreign Office said: “Get advice on weather and avalanche conditions before you travel and familiarise yourself with local skiing laws and regulations. You can contact the Italian State Tourist Board for advice on safety and weather conditions before you travel.”

The advice also highlighted regulations for the ski season. It stated: “From 1 November 2025, all skiers, snowboarders, sledders, and tobogganers will be required to wear CE-certified helmets at all ski resorts. This law applies regardless of age or activity. Failing to do so risks a fine of up to €200 and ski pass suspension for up to 3 days.”

There’s also guidance for travellers planning to engage in outdoor activities and adventure tourism. The advice states: “Hiking, mountaineering and other adventure sports have specific risks. Check the company is well-established in the industry and make sure your insurance covers these activities.

“For sports activities like skiing, potholing and mountaineering, and for sports classed as particularly dangerous, such as off-piste skiing, mountain biking, climbing, paragliding or BASE jumping, your insurance should include:

  • mountain rescue services
  • helicopter costs
  • repatriation to your country of residence or transfer to neighbouring countries for treatment.”

The advice could be particularly useful for anyone attending the Olympic Games and who hopes to take part in winter activities during their trip. You should always check the weather forecasts and conditions before taking part in activities such as hiking or mountaineering, ensuring you’re properly equipped in case of an emergency.

Anyone planning a visit should read the general advice set out on the ‘Winter Olympics’ page. It states: “Italy will host the Winter Olympic Games from 6 to 22 February and the Paralympic Winter Games from 6 to 15 March. Competitions will be hosted across several distant locations in Lombardy and Northeast Italy.

If you are planning to attend:

  • sign up to get email alerts about Italy’s travel advice
  • check the official Olympics website for a calendar of events, venue information, ticket sales and to stay informed of anything that might affect your travel or plans
  • keep your personal belongings and valuables safe, if your passport is lost and stolen, check the Getting help page.”

It also directs people to other advice pages, including the advice about winter sports and travel insurance previously mentioned.

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Expert warns young Brits not to skip this 1 crucial step when booking a holiday

More than half of all British holidaymakers have had to make a claim on their travel insurance after things went wrong before or during their trip – but not everyone is protected.

Two-thirds of young Brits are jetting off on their jollies without any travel insurance, with half of them convinced that nothing will go pear-shaped. This is despite the fact that research shows 29% of all holidaymakers have had to make a claim after things went south either before or during their trip, with the average claim totalling around a massive £4,500.

The top reasons for this include holidays being cancelled due to unexpected events like illness. Meanwhile, nearly half have had to dip into their policy because of lengthy travel delays, while 45% needed assistance following a medical emergency abroad.

However, a survey of 2,000 adults found that 58% of Gen Z and Millennial travellers have given travel insurance a miss because it’s too pricey.

Emily Barnett, travel insurance expert at Compare the Market, which commissioned the research, said: “Taking out travel insurance should be as instinctive as booking your flights, giving you protection against unforeseen circumstances, for example should you need to cancel before you depart.

“With the busy winter travel season upon us, whether it’s skiing in the Alps or a visit to the Christmas markets, it’s never been more important to make sure you have suitable cover in place before you set off.”

It also came to light that 41% have claimed for delayed or damaged luggage, while 40% needed their policy after falling victim to thieves abroad.

Others have been forced to turn to insurance after their hotel or travel firm let them down at the last minute, whilst 38% made a claim to get hold of medication whilst away.

But 16% weren’t aware their policy must meet the specific needs of their getaway – as certain trips, like winter sports holidays, require specialist coverage. This figure jumps to nearly a third amongst 18 to 24 year olds.

Regarding travel anxieties, the top concern amongst respondents is suffering a medical emergency whilst abroad (37%), followed by misplaced luggage (21%) and missing their flight (19%).

The research has sparked a powerful photo collection from Compare the Market, called ‘What Happened on Holiday’, created to emphasise how crucial it is to arrange insurance when booking your trip.

Emily Barnett added: “We’re urging Brits to protect their trips early to give themselves peace of mind, so they can focus on making memories instead of mishaps.”

TOP 10 MOST COMMON TRAVEL CLAIMS ACCORDING TO COMPARE THE MARKET:

  1. Trip cancellation (due to illness, injury, bereavement etc. )
  2. Travel delays (beyond a set time)
  3. Emergency medical treatment
  4. Emergency expenses
  5. Travel interruptions
  6. Delayed or damaged baggage
  7. Missed flights or connections
  8. Theft of items
  9. Hotel / travel company cancellation
  10. Prescriptions and medication

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Winter travel chaos warning this winter after Jet2 and Ryanair announcement

Ryananair cancelled more fares last week, having already slashed certain Spanish routes. It announced that it’s Germany capacity will be reduced by 800,000 seats this winter, with 24 routes across nine high-cost German airports including Berlin, Hamburg, and Memmingen cut.

Jet2 and Ryanair are axing a combined 1.2 million airline seats this winter, leading to fears that travellers may face significant disruption.

The budget airlines have both announced that they’re cutting back on certain routes.

In September, Jet2 said it would have to cut 200,000 seats, from 5.8m to 5.6m, over the winter season because of “a less certain consumer environment” – this is despite viral success of its advertising campaing featuring Jess Glynn. The seat cut brings Jet2 to 5.6 million fares for the upcoming winter season, although this will still be 9% higher than a year earlier.

Ryanair cancelled more fares last week, having already slashed certain Spanish routes. It announced that it’s Germany capacity will be reduced by 800,000 seats this winter, with 24 routes across nine high-cost German airports including Berlin, Hamburg, and Memmingen cut. As a result, Ryanair’s overall capacity in Germany will fall below winter 2024 levels.

READ MORE: UK’s prettiest winter village has been named as is the cosiest place imaginableREAD MORE: UK airport warns of long queue times after ‘issue’

Among the airports set to be impacted by the 1.2 million airline seat cull are Santiago, Tenerife North, Vitoria, Zaragoza, Asturias, Jerez, Vigo and 36 connections between regional Spain and the Canary Islands.

France has also been hit. Ryanair has dropped capacity at every French airport they operate with four airports essentially being wiped off their network map: Strasbourg, Bergerac, Paris-Vatry and Brive. While others, such as Béziers, have lost over half of their capacity season-on-season.

In light of this, Alicia Hempsted, travel insurance expert at MoneySuperMarket, is warning Brits to consider one key thing ahead of the busy holiday season – travel insurance.

“With fewer scheduled flights and limited seat availability, airlines will have much less flexibility to rebook passengers when there are delays or cancellations. As a result, more Brits may need to rely on their travel insurance to cover unexpected costs and disruptions,” she said.

“Flight cancellations are also likely to push seat prices higher due to reduced availability. That’s why having the right travel insurance in place is more important than ever – helping you avoid steep, last-minute expenses and giving you peace of mind from the moment you book.”

According to internal data from MoneySuperMarket, winter travel insurance uptake decreases by a 49%, with purchases dropping significantly during the winter months compared to summer, with only 16.53% of total insurance sales occurring in winter months, compared to 32.38% in summer.

Alicia added: “There are plenty of scenarios during the winter months that can increase the chances of needing to make a travel insurance claim. From weather-related cancellations and seasonal illnesses to overbooked accommodation during peak periods, the risks are higher than usual.

“That’s why it’s always best to secure the right travel insurance as soon as your holiday is confirmed. It gives you protection from the moment you book and helps avoid costly surprises later—so you can enjoy your winter break with confidence and peace of mind.”

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Mum gets £15,000 loan after son falls 40ft from balcony – despite having travel insurance

Will Hannington plunged 40ft from the balcony at his hotel in Dubrovnik, Croatia, during a holiday with friends – and he “smashed” his femur, fractured his rib and vertebrae

A desperate mother has had to take out a £15,000 loan to get her son home after he plummeted 40ft from a hotel balcony – despite having travel insurance.

Sarah Hannington’s son Will, 23, slipped on the “damp” surface as he attempted to pass something to his mate’s balcony next door during a break with friends in Dubrovnik, Croatia. Will, a furniture delivery worker, plummeted from the fourth floor of the hotel, “smashing” his femur, fractured his rib and vertebrae and damaged his kidneys and spinal cord.

Family say Will’s life was saved by “the fortune of falling on a small bush” but he needed a five-hour operation at a Croatian hospital to have a metal road inserted into his femur. Will, from Basildon, Essex, then woke up in intensive care.

After recovering, Sarah helped arrange Will to return home in a private ambulance – travelling around 1,400 miles across eight countries for 30 hours – and he is now at a London hospital. However, Sarah, 52, had to take out the loan to hire the transport because Will’s insurance company – which the family doesn’t want to name – denied his injury claim and classed it as “self-risk behaviour”.

READ MORE: Mum’s Asda insurance didn’t cover £1,500 bill after son split his head on holidayREAD MORE: Teen fighting for life as split-second decision after ‘few pints’ proves costly

Fortunately, Sarah was able to use her son’s European Health Insurance Card [EHIC] to cover Croatian surgery costs and his stay in intensive care, which cost another 15,000 euros (£13,000).

But the NHS worker remains furious with the insurance provider, insisting the hotel itself ruled out any inappropriate behaviour and supported Will’s case. Sarah, also from Basildon, continued: “It made me angry [that the claim was denied] because I had lost a week to get him home.

“He had his EHIC and insurance and did everything you were meant to do as a sensible person. An accident is an accident and you’d think it would be covered but it wasn’t. It made me wonder what the point of having holiday insurance was.

“When I got in touch with the insurance company, I just thought we’d be able to get Will home but after a week they declined the claim on the basis that they saw it as self-risk behaviour. It had been ruled out by the hotel that he wasn’t being silly and it was an accident and they had sent off their risk report to the insurance company.”

A GoFundMe has been created to help Sarah repay the loan. The mum of two said she had no choice but to take the loan as, since flying was unsafe, there was no alternative for Will to travel home from Croatia last month.

But Sarah, who works for the NHS, is relieved Will survived the horror – describing the situation as “a miracle.” He is set to undergo further surgery and extensive physiotherapy in the UK. He has now movement in his right leg or left foot.

Recalling the ordeal, Sarah said: “Will video called me in the early hours of the morning to tell me what had happened. I didn’t realise the height he had fallen from [at first]. He was in shock, distress and pain and he was putting a brave face on for me.

“It wasn’t just a broken leg. It was an intense fall. I prayed to God that I still had a son. It’s a miracle he’s alive. I’m glad he had his EHIC as this allowed him to be treated as a national in the country. The intensive care and surgery cost ran into 15,000 euros on its own so if we didn’t have the EHIC we would be facing this too.

“We came back to the UK via ambulance across eight countries and it took 30 hours. I went with him and it felt like a never-ending journey and he was in a considerable amount of pain. When we crossed over from the Channel Tunnel I cried as I was so happy to have him back in the UK.”

A family friend set up the GoFundMe page, unbeknown to Sarah. The mum continued: “We are just looking forward now and hoping he’ll be able to walk again and make a full recovery and go back to work. If you’re going to go to a European destination you need to have an EHIC and check the small print in your insurance.”

To donate to the appeal, visit this link.

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Travel expert snubs tip to book flights on Tuesdays – alternative ‘could be even cheaper’

People hoping for a great holiday deal might be tempted to book their flights on a Tuesday, but this once beloved travel tip could be outdated.

Travel expert James Steele at Go2Africa highlighted the misconception that booking flights on a Tuesday could save you money.

Airlines reportedly release discounted fares on Tuesdays – and pricing algorithms were thought to reset every week.

Although this may have been true in the past, James said fares are now “adjusted dynamically with algorithms that look at demand, popularity of the route, and remaining seats”.

Flight deals no longer hinge on what day you are browsing; “flights that look cheap on Tuesday could be even cheaper on Friday,” said James.

Instead, James recommended using price trackers, such as Skyscanner and Google Flights, and pointed out that flexibility on dates could secure you a better deal.

And while the flight hack has been disputed, there are other travel tips that may no longer be valid; here, James unveiled five of the most common travel hacks that you’re better off ignoring – and what to do instead.

He said: “Not every hack works perfectly, and believing them all could make your trip more stressful, make you spend more than you need to, or could even be dangerous.”

1. HACK: ONLY BOOK THE CHEAPEST OR EARLIEST FLIGHTS

James revealed that people will choose the cheapest or earliest flight they can get, in a bid to get what they think is the best option. But he stated that while this might save you some money, it can come with hidden costs that make it less than viable.

He said: “Not only can the cheapest flights come with additional charges, for things like luggage and choosing your seats, that make it more expensive than flights you’ve not considered, they depart at inconvenient times.

“This means waking up in the middle of the night, sacrificing sleep, and spending the first days of your trip exhausted, or wasting your last day by having to get to the airport early.”

What he urges you to do instead: Don’t just think about money when you are booking your flights. There are other options to save money on your trip, so consider prioritising convenience, sleep, and logistics, such as getting to the airport and hotel check-in times, instead. Taking a more holistic approach rather than penny pinching will help you have a more enjoyable holiday.

2. HACK: SAVE MONEY BY NOT BOTHERING WITH TRAVEL INSURANCE

Skipping travel insurance might seem like a simple way to save money, but in reality it can be extremely risky, and end up costing you even more if you get stuck or in trouble.

James added: “From missed flights and lost luggage to unexpected medical emergencies, there are unfortunately many things that can go wrong on your trip that could cost you hundreds, or even thousands, and these costs could be avoided by being insured.”

What he urges you to do instead : Compare insurance providers to get the best prices, and look for coverage that fits your needs and your trip, rather than always choosing the cheapest. This routine ensures you’re covered for what you actually need, and you’re not paying for what you don’t.

3. HACK: STICK TO A STRICT ITINERARY

Travel can be unpredictable. Attractions you’ve been looking forward to seeing can unexpectedly close, weather can change which could mean you can’t go to the beach, and restaurants you saw online can become fully booked.

It’s natural to want to see everything, and not want to feel like you’re wasting any time, but planning every minute of each day of your trip can have its downsides.

James said: “Whether you’re going on a long weekend to Italy or a two week safari in Africa, being too strict with your plans can not only lead to travel burnout, but it can also mean you miss out on spontaneity, hidden gems that aren’t in the guide books, and time to actually relax to enjoy your time away.”

What he urges you to do instead: Make a list of things you must see, but avoid scheduling things back to back so you don’t become tired or rushed. Think about how much time you’ll need to truly appreciate each activity, and leave free time throughout your trip to allow you to relax and explore.

4. HACK: ONLY USE CASH TO CONTROL YOUR BUDGET

Travellers often think that only using cash can help them control their budget. Studies have shown that using a credit card “reduces the pain of payment” and increases the motivation to spend. Saving a fixed amount of money for each day also means you could avoid overspending, but only having cash can be risky, and may not actually save consumers any money.

James offered: “If you run out, you might have to pay additional fees to withdraw more, or could simply miss out on experiences that you can afford, but don’t have the cash to pay for. Having only cash can give you a false sense of frugality, and can lead to you spending money unnecessarily because you don’t want to miss out due to exchange rates when you get home.

“As well as not saving money, only carrying cash means you are more at risk of loss of theft. If you lose your wallet, or it is stolen, you lose your entire travel budget – and a lost card can be easily frozen, unlike lost cash.”

What he urges you to do instead: Make a budget before you travel, but give yourself some room for unexpected purchases and experiences. Bring some local currency for convenience, and things like tips or local markets that don’t accept card. But, don’t rely on it solely as using a combination of cash and card reduces your risk and unnecessary fees. It also provides you with both flexibility and control of your spending.

5. HACK: ROLL ALL OF YOUR CLOTHES TO SAVE SPACE SUITCASE SPACE

The “roll method” has been viral for a long time as the perfect way to pack to maximise space in your suitcase by rolling up everything and placing it in your luggage. However, while it’s perfect for lightweight items like T-shirts, it doesn’t work for bulkier items like jeans and jackets.The process can actually take up more space if it isn’t done correctly, and you can even end up accidentally going over your luggage allowance which will potentially cause problems or cost more money on your travels.

What James urges you to do instead: Roll selectively, folding heavier things and layering them at the bottom. Don’t forget about the space inside shoes that can be filled with small items, so the space isn’t wasted. Don’t pack things “just in case”. Plan full outfits, making sure you can mix and match to avoid taking too much. Dress according to the environment and climate that you are going to be holidaying in while assessing your comfort level on flights regarding the clothing you will wear in transit.

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Shower door exploded in Egyptian hotel severing man’s artery

Kaylum now faces a medical bill of £35,000 after needing emergency surgery

A man is facing a huge medical bill after severing an artery in his leg when a shower door shattered while he was on holiday. Kaylum Jones had to have surgery after cutting his leg while on holiday in Egypt, and now has a bill of £35,000.

Kaylum, 28, had travelled to Egypt with his partner and on the second day of his trip, a shower door shattered, severing an artery in his leg. Sister Chantele said: “It was so bad he thought he was going to die.”

When Kaylum got to hospital for major surgery, he was told that the travel insurance he had taken out would not cover the costs of the healthcare he needed. Kaylum had forgotten to take out insurance while in the UK, and did so upon arriving at the airport in Egypt.

“He had lost a lot of blood. His partner was in the other room sorting out all the insurance details while he was rushed into emergency surgery,” Chantele said. “He was actually awake while the surgery was happening. We were relying on his partner to communicate back to us with what was happening. It was a very long day waiting for the news.”

Chantele and her family have now set up a GoFundMe page in the hopes of raising funds towards the bill they have been left to pay in order for her brother to come home. “We have taken out a few loans, but they obviously have their repercussions,” Chantele said.

A total of £4,000 has been raised online so far. Now recovering from the major surgery to repair the artery, Kaylum is preparing to travel back to his home in Milton Keynes. Chantele is warning others to make sure they take out travel insurance before leaving the UK to go abroad.

“It does say in the small print that it needs to be taken out in the UK, but nobody ever reads that bit,” she said. Chantele said it is expected that her brother will need additional skin graft surgery once he is back in the UK.

She added that despite the language barriers, Kaylum has been treated “really well” while recovering from his accident in Egypt.

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Mum’s Asda insurance didn’t cover £1,500 bill after son split his head on holiday

Carlson Turner, seven, suffered the nasty injury backflipping into a swimming pool on holiday in Antalya, Turkey, and needed urgent treatment at Konakli Medical Centre

A mum was forced to fork out £1,500 when her son split his head open backflipping into a pool on holiday – as the hospital didn’t accept her Asda insurance.

Rhiannon Dunn, 32, was left “panicking and I was crying” when little Carlson was rushed to a medical centre to treat the 1.5cm gash on the back of his scalp following the accident. The seven-year-old lad had four stitches put in his head under local anaesthetics and an X-ray on his skull to make sure there were no fractures.

Rhiannon had secured insurance with Asda before the trip to Antalya, Turkey at the start of September, but the hospital would not accept the cover. The mum of four had to cough up £1,532.27 for the treatment before Carlson could be discharged from Konakli Medical Centre.

After Asda was approached by journalists, it said it has paid Rhiannon in full and “surprised and disappointed” the medical centre would not accept the £40 Superior Asda travel insurance.

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The accident happened on the first day of the trip, which Rhiannon had booked as a birthday present for Carlson. The youngster hit his head with such force it split open, causing severe bleeding.

Rhiannon, a full-time carer, said: “His cut was so wide open and deep, he needed stitches and to go to hospital. The wound was very deep and black and because he’s a red head it stood out.

“Everything was fine but then they shut us in a room and told us we had to pay the last bill. I told the hospital we had travel insurance from Asda. It was a premium travel insurance with unlimited access as I know kids can be clumsy.

“I was more worried about my son. He was looking at me and he was scared and frightened. I was more upset as you buy travel insurance for a reason and they wouldn’t accept it.

“In the end I had to borrow money from a friend. I don’t know what would have happened if I didn’t pay. Asda were shocked that they [the hospital] wouldn’t accept it.

“Asda spoke to the Turkish hospital and the hospital still point blank refused to accept the travel insurance. We were [put] in an office box room until we paid up. Asda were very distressed with the hospital and said they tried everything they could. I was panicking and I was crying.”

READ MORE: Brit who cracked his skull in horror holiday accident trapped overseas as ‘flying could kill him’

Konakli Medical Centre has apologised the mum felt “distressed” but said treatment is prioritised and “never delayed” over insurance matters. The hospital confirmed that ‘not all policies or insurers are accepted for direct cashless billing’, and in those instances patients are expected to pay the bill.

Rhiannon, who is from Cheltenham, Gloucestershire, is now speaking out about her experience to warn holidaymakers to check their travel insurance is accepted at hospitals near to where they stay.

“It’s annoying because you buy travel insurance for a reason… He told me he’d hit his head, [then I spotted the blood] and started panicking,” Rhiannon, a mum of four, continued.

“I just want to warn other parents to check your insurance and what hospitals it covers. The hospital said they don’t work with Asda travel insurance but Asda said they hadn’t been notified that they didn’t work with them.

“It’s affected me financially as you pay for holiday insurance for a reason and expect to pay the excess [if you need to claim], but I’ve never known to have to cough up the whole amount.

“I want to raise awareness to other families to make sure they do thorough checks and to make sure the local hospital near to where you are staying is covered through your insurance.”

A spokesperson for Konakli Medical Centre said: “Firstly, we take all patient feedback seriously, and we are sorry to hear that Ms Dunn felt distressed during her visit.

“We work with many travel insurance providers; however, not all policies or insurers are accepted for direct cashless billing, particularly when there is no prior agreement or contract in place.

“In such cases, patients are generally required to pay for treatment and seek reimbursement from their insurer. This is standard procedure at many private healthcare facilities internationally.

“Our medical centre always prioritises the urgent care and well-being of the patient. Treatment is never delayed due to insurance matters.

“Once the patient is stable and treatment is complete, administrative steps regarding payment or insurance are handled. No patient is ever held against their will at our facility. Payment is processed in a separate administrative area from the patient registration desk.

“Additionally, before any treatment is carried out, the full medical process and associated costs are clearly explained to the patient (or guardian), and informed consent is obtained prior to proceeding.”

After being contacted by journalists, Asda said they were ‘surprised and disappointed’ that the hospital didn’t accept the insurance details but said they had now processed Rhiannon’s claim.

An Asda Travel Insurance spokesperson said: “We are disappointed that Ms Dunn had this experience on her holiday, and we wish her son a speedy recovery.

“Ms Dunn’s insurance claim has now been accepted and paid in full. We were surprised and disappointed that the hospital did not accept her insurance details, which was the cause of this problem and, had the hospital followed normal process, the challenges experienced could have been avoided.”

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Heathrow Airport issues ‘make sure to check’ alert to all passengers

Following this advice could ensure your trip is as safe and stress-free as possible

A major UK airport has issued an alert to all passengers. Heathrow airport told people to “make sure to check” travel advice ahead of a planned trip.

While many of us head abroad as a way to relax and take a break from our day-to-day lives, holidays can prove stressful if they don’t go smoothly. For this reason, it is important to stay up-to-date with any travel warnings and advice for your chosen destination. In a on X, the official Heathrow Airport account said: “Looking to book your next trip from Heathrow?

“Whether you’re relaxing on the beach or engaging in extreme sports, make sure to check the latest FCDO travel advice for your destination and sign up to http://GOV.UK email alerts.”

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The Foreign, Commonwealth and Development Office (FCDO) provides a comprehensive travel guide for each country on its website here. You can use this to get the latest information on your destination.

As part of a more general travel checklist, the FCDO says before your trip you should:

  • Research your destination
  • Get insured
  • Check your documents
  • Consider your health

Research your destination

Before heading off you should make sure you are up-to-date on all the latest travel advice for your destination. The FCDO said: “Get up-to-date advice and warnings about travel abroad, including entry requirements, safety and security, health risks and legal differences by checking foreign travel advice for the country you’re visiting.”

You can do this via the FCDO website, here.

Get insured

You should not leave this important step until the last minute. “Get appropriate travel insurance as soon as you book,” the FCDO said.

“Check that it covers the places you will visit, the duration of your visit and any planned activities such as adventure sports. Tell your insurance company about any medical conditions, including undiagnosed conditions which are being investigated, and check that your policy will cover these.”

Check your documents for travel

This includes doing the following:

  • Sign your passport and complete the emergency contacts page
  • Ensure that your passport meets the entry requirements for the country you are visiting (for example, it may need to be valid for a set period after your trip ends)
  • Get the correct visa for your destination
  • Take an extra form of photo ID with you, other than your passport
  • If you are travelling with children check whether you need extra documentation
  • If you plan to drive abroad check whether you need an International Driving Permit (IDP)

Consider your health

As standard, you should check the healthcare advice for all countries you’re visiting. It is also vital to check what vaccinations you need and what health precautions you should take at least eight weeks before you travel.

Information on this is available on the NHS website. You should also check the rules on taking your medicine abroad.

More specifically, if you are travelling to an EU country or Switzerland, you should apply for a new Global Health Insurance Card (GHIC), if your GHIC (or EHIC) has expired. The FCDO said: “An EHIC or GHIC may not cover all health costs and never covers repatriation costs. It is not a substitute for travel insurance.”

If you are planning on drinking while away you should also “be alert” to the risk of spiked and contaminated drinks, including methanol poisoning. You can check the Travel Aware website for more details.

Getting help from the FCDO

You can stay up to date before and during travel by following FCDO Travel Advice on Facebook and X. You can sign up for email alerts on GOV.UK

You can contact the nearest British embassy, high commission or consulate, or the FCDO in London 24 hours a day on 020 7008 5000 for advice.

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Families reduce holidays due to soaring costs and ‘outrageous’ extra charges

Sky-high air fares and peak holiday cost increases have left families cutting back to make trips abroad a reality, research has revealed.

66% believe price increases have made it more difficult to get away.
66% believe price increases have made it more difficult to get away.(Image: SWNS)

A survey of 1,000 parents with children up to the age of 16 who holiday abroad revealed that 66% believe price hikes have made it more challenging to get away. This has led to 69% having to be inventive with their finances to make overseas trips feasible due to rising air fares.

Top tips for stretching budgets included booking flights and accommodation well in advance, packing snacks and essentials instead of buying them upon arrival, and using comparison sites to hunt for the best deals.

Research commissioned by travel insurance provider Staysure showed that families have had to slash their holiday budgets by an average of £941 in recent years, with the cost of a holiday now just over £2,800. As a result, 44% are now more likely to opt for a staycation than a trip abroad.

However, with the average family having spent nearly £300 to keep kids entertained during school holidays, even UK day trips can still put a real strain on budgets, with 57% looking for discounted tickets for theme parks and attractions.

It’s not just young families that are struggling to afford a trip abroad as 60% of over 65s also say a staycation is on the cards due to increased prices. While 75 % of this age group also look for discounted day trip and attraction tickets when entertaining the grandchildren.

A spokesperson for Staysure, which has launched a rewards scheme offering customers access to 1.4 million worldwide hotel discounts and reduced entry fees to major UK attractions for 12 months when they purchase a policy, said: “Families long for holidays abroad, and need to entertain the kids with days out but rising costs are just squeezing what’s affordable for all generations.

“With children now back in school, thoughts will naturally turn to the October half term – and how families will once again afford to keep the kids busy often relying on grandparents to help out.

“Whether it’s a trip away or days out in the UK, the desire for cost savings will only increase as people look for more creative ways to maximise budgets – it’s a tricky juggling act.”

With getaway expenses rocketing, it merely compounds the frustration of having to fork out extra to guarantee seats that keep relatives and youngsters together on aircraft, with those surveyed expressing irritation (41%) and exasperation (32%).

28% have also had to cut back on souvenirs and shopping while away.
28% have also had to cut back on souvenirs and shopping while away.(Image: Getty)

Meanwhile, 44% of over 65s went as far as to say they feel livid. And 40% believe it’s unjust that a youngster’s spot on a plane can cost nearly as much as an adult fare.

Of the 66% who have been forced to slash holiday expenses, it has meant compromising on dining out (32%), slashing their total spending allowance (31%), and forgoing accommodation improvements or additional perks (28%). A further 28% have also had to reduce spending on souvenirs and shopping whilst abroad to maintain strict budgets.

Of all respondents surveyed, 71% have previously enjoyed an all-inclusive break, but 75% are now more inclined to choose self-catering options due to unaffordable price increases during busy periods.

Nearly a third (30%) have removed their child from school to secure cheaper holidays, with 29% of those doing so regularly, for an average of five days each time.

And 55% believe they could be taking breaks exclusively within the UK moving forward due to rising expenses according to the OnePoll.com research.

A spokesperson from Staysure, which is providing a 20% discount on policies in September, said: “With costs creeping up at every turn it’s no wonder parents are feeling the pinch and making cutbacks to afford a family holiday.

“Many will already be counting the cost of having spent plenty of cash keeping their kids entertained over the past six weeks.

“With expensive day trips, cinema outings, excursions, and visits to theme parks all mounting up, these are areas where parents could make savings.”

TOP 10 WAYS PARENTS LOOK TO MAKE THEIR BUDGET GO FURTHER FOR HOLIDAYS ABROAD.

  1. Book flights and accommodation well in advance.
  2. Pack snacks and essentials to avoid buying on the go.
  3. Use comparison sites for best deals.
  4. Plan free or low-cost activities.
  5. Use cashback and reward schemes.
  6. Set a daily spending limit
  7. Whip up your own meals rather than dining out.
  8. Value experiences over keepsakes.
  9. Jet off during quieter seasons.
  10. Take advantage of loyalty points or travel vouchers.

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Tourists issued major suitcase warning that might ‘attract wrong people’ in airports

A travel expert has revealed why people should actually avoid using bright or distinctive suitcases – and shared some additional top tips to help keep your luggage safe at the airport

Suitcases on luggage conveyor belt in baggage claim at airport
Many travellers use brightly coloured suitcases to make their luggage instantly recognisable(Image: Getty Images)

Many holiday makers and frequent flyers rely on simple hacks to take the stress out of travelling – and that includes using bright and distinctive suitcases.

Choosing luggage that’s instantly recognisable makes a big difference when it comes to the chaos of the luggage carousel. But now experts have warned that standout suitcases could actually be setting you up as a target for thieves.

Andrea Platania, a travel expert at Transfeero, said that while people believe using a distinctive case is the smart choice, it’s actually safer to blend in.

READ MORE: ‘Barcode sign’ that means you are likely to be targeted in SpainREAD MORE: Bank holiday warning as three habits could make Brits targets for criminals abroad

Suitcases on a conveyor belt at baggage collection in an airport
Bright suitcases could make you a target for thieves, according to the expert(Image: Getty Images)

“A bold suitcase might look fashionable, but it catches the eye of the wrong people,” Andrea has explained. “If you really want to travel securely, go for something ordinary, or even a little worn. It doesn’t draw attention and it doesn’t advertise what might be inside.”

Instead, make your luggage recognisable to you by using discreet personal touches. Small ribbons, stickers or markers can help you spot your bag quickly at baggage claim, without turning it into a neon sign for thieves.

“It’s about balance,” Andrea added. “You want to recognise it instantly without making it look like treasure on wheels.”

Travellers could also consider slipping a cheap, plain-coloured cover over their bags to help tone down stand-out designs and also protect against damage.

The most important thing, however, is to make sure your luggage is properly secured – even a simple padlock can make a difference, according to Andrea, who says that opportunistic thieves are less likely to bother with a bag that presents any kind of obstacle.

READ MORE: 1 essential item should ‘never’ be packed in your suitcase, travel expert warns

People arriving at an airport
Andrea has shared her top tips to keep your bags safe at the airport(Image: Hollandse Hoogte/Shutterstock)

Another top tip is to keep count of your bags; whether you’re waiting for your flight, stopping for a drink, or heading through security, mentally tracking how many bags you have means you won’t leave one behind.

Travellers can also consider slipping an affordable tracking device that uses GPS or Bluetooth into their luggage for extra peace of mind. Taking photos of your bags before travelling – including shots of the front, back and any unique details or stickers – can also make life much easier if you need to file a police report or insurance claim.

On the subject of insurance, people are also strongly advised to double-check that their policy covers belongings outside the home – and if not, should consider topping up with travel insurance that includes baggage protection.

“Losing a suitcase is stressful, but the sting is far worse if you’re left footing the bill,” the expert said, adding that theft should be reported straight away to the British Transport Police if you’re at a station, or to the airline if you’re at the airport. Quick action not only improves your chances of recovering belongings but also eases the insurance process.

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UK Foreign Office issues Indonesia travel advice after seven killed in deadly riots

The Foreign Office has issued updated travel advice for Indonesia after violent riots erupted across the country, leaving seven people dead and hundreds injured in the worst unrest the nation has seen for years

Bali
Bali itself carries significant risks that many British tourists remain unaware of until it’s too la(Image: Getty)

Brits planning a holiday to Bali have been issued an urgent safety warning as violent riots break out across Indonesia, resulting in seven fatalities and hundreds of injuries in the worst unrest the country has experienced in years.

The Foreign Office has updated its travel advice due to the increasing risk of civil disorder and terror attacks, following intense street fights between police and protesters throughout the vast archipelago.

The lethal chaos was sparked by public outrage over extravagant new parliamentary perks, leading to widespread demonstrations that have rapidly spread from the capital Jakarta to cities nationwide. This news comes as a report exposed the inside of the hellhole jail where British Angel Delight drug smugglers face terrifying ‘threats’.

Rampaging crowds have set regional parliament buildings ablaze, embarked on extensive looting sprees and engaged in fierce clashes with security forces as the political crisis intensifies.

The death toll continues to rise, with three individuals losing their lives in Makassar after irate protesters torched a parliament building, resulting in scenes of complete devastation, reports the Express.

The violence took a dramatic turn when 21 year old ride-hailing driver Affan Kurniawan was tragically killed by a police vehicle in Jakarta, sparking national outrage and igniting further waves of anti-government anger.

A student tragically lost his life during violent clashes in Yogyakarta, while a pensioner pedicab driver passed away after inhaling tear gas during confrontations in Solo, adding to the growing human toll of the political chaos.

Jakarta’s health office has confirmed a shocking 469 people have been injured since the violence erupted, with nearly 100 needing hospital treatment for their injuries.

Bali riots
Protesters rides a motorcycle in front of a police headquarters that was burned and looted during de(Image: AFP)

President orders crackdown as terror threat looms

President Prabowo Subianto expressed his shock and disappointment over the killing of Kurniawan but has commanded police and military forces to take the “firmest possible action” against rioters as the situation spirals out of control.

“There are signs of unlawful acts, even leading to treason and terrorism,” he cautioned in a chilling statement that highlights the severity of the crisis engulfing the nation.

Rehayu Saraswati, a member of the ruling party, admitted the scale of the protests had taken the government by surprise.

She confessed to the BBC: “I don’t think any of us saw this coming. It happened very, very quickly within a matter of days.”

But she dismissed accusations that the government had been deaf to public concerns, adding: “We understand that the situation is difficult, and that the economy has been quite, I would say, challenging for some people.

“The recently announced cuts to the parliamentary budget and allowances are a way to show that we are listening.”

Molotov cocktails and snipers as military deployed

The violence has escalated to worrying levels, with protestors lobbing Molotov cocktails and firecrackers at police lines in Bandung, while thousands more have taken to the streets across Sumatra, Java, Borneo and Sulawesi.

Troops have been dispatched across Jakarta in scenes eerily similar to military rule, with snipers stationed in key strategic areas, checkpoints set up throughout the city, and schools forced to shut due to safety concerns.

The United Nations has called on Indonesia to probe allegations of “disproportionate force” used by police against demonstrators, underlining global concern over the spiralling crisis.

A protester walk in front of Police Office building of Tegalsari Surabaya Sector
A protester walk in front of Police Office building of Tegalsari Surabaya Sector

Protestors dismiss government concessions

Despite government efforts to defuse the situation, protest leaders have rejected the concessions – including scrapping the controversial allowance and banning overseas trips for MPs – as pitifully insufficient.

Muzammil Ihsan, leader of the country’s largest student group, delivered a resolute message: “The government must resolve deep-rooted problems.

“The anger on the streets is not without cause.”

Political pundits have cautioned that the unrest presents the first significant challenge for Subianto’s presidency and could seriously rattle investor confidence, with Indonesia’s stock index already plunging more than three percent on Monday as markets responded to the turmoil.

Foreign Office issues urgent travel warning

The UK Foreign Office is now urging British holidaymakers to avoid protests and large gatherings, emphasising that peaceful demonstrations can quickly turn violent.

In its updated travel advice, the FCDO warned: “Terrorists are likely to try to carry out attacks in Indonesia. Attacks could be indiscriminate, including in places visited by foreign nationals.

“Potential targets can include beach resorts, hotels, bars and restaurants, markets and shopping malls, tourist attractions, places of worship, foreign embassies, polling stations, ferry terminals and airports.”

Travellers are being advised to remain extra alert during national holidays, religious festivals and elections, when the terror threat becomes particularly acute.

People look around in a burned Indonesian Police Office building
People look around in a burned Indonesian Police Office building

Bali’s hidden perils revealed

Apart from the ongoing political turmoil, Bali presents considerable dangers that many British tourists don’t realise until it’s far too late.

Authorities have spotlighted worrying accounts of sexual attacks, drink tampering cases, methanol poisoning from fake alcohol, and violent bag-snatching in bustling tourist areas.

Holiday-makers are being urged to monitor drinks being made at all times, steer clear of potentially fatal homemade alcohol, and only buy drinks from properly authorised establishments to prevent poisoning.

The FCDO has also raised concerns about the ongoing risk of opportunistic theft and elaborate cons designed to exploit unwary tourists. British holidaymakers should pack only vital belongings, safeguard passports and bank cards constantly, and stick to licensed taxi firms like Bluebird, Silverbird or Express – whilst thoroughly verifying drivers correspond with app reservations.

Authorities issued a blunt warning that no overseas journey is entirely without danger, stating: “Read all advice carefully and ensure you have comprehensive travel insurance.”

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Foreign Office warns that not declaring one thing when travelling could cost £150k

The Foreign Commonwealth and Development Office has issued a warning to Brits who are planning to travel abroad, urging them to declare one detail or risk paying thousands

Over the shoulder view of young woman planning her vacation with smartphone while sitting on the beach
You should purchase appropriate travel insurance when travelling abroad, according to the Foreign Office(Image: Getty Images)

The Foreign Office has issued a stern warning to Brits, advising them to declare a crucial detail on their travel insurance or risk facing potential bills exceeding £150,000.

It’s no revelation that securing your travel insurance is an essential part of holiday planning, providing financial protection if you encounter any issues while abroad. Travel insurance is designed to cover unexpected hospital bills, lost or stolen items, trip cancellations and even emergency transport. Without it, these costs can be incredibly steep when in a foreign country.

However, when applying for coverage, neglecting to disclose any past medical conditions could completely invalidate your insurance.

READ MORE: ‘I’ll never be able to walk again after £3k bucket list trip turned into holiday from hell’READ MORE: Foreign Office issues important ‘itinerary’ alert to anyone travelling solo

Image of travel insurance paperwork and travel essentials essentials and memorabilia
Insurance providers may want to know of medical conditions or visits for medical attention within the last three, four or five years(Image: photobyphotoboy via Getty Images)

The Foreign Commonwealth and Development Office (FCDO) stated: “If you travel internationally you should buy appropriate travel insurance before you go, covering you for existing physical or mental health conditions (including those currently under investigation) and any activities you will be doing whilst you are away.

“If you do not have appropriate insurance before you travel, you could be liable for emergency expenses, including medical treatment, which may cost thousands of pounds.”

More specifically, it advised: “Declare existing conditions or pending treatment or tests so that you are covered if there are related complications during your trip; failing to declare something may invalidate your travel insurance.”

The FCDO provided examples of how much this could ultimately cost you if it nullifies your insurance:

  • Fall and break your leg in Spain, you will need hospital treatment and possibly medical evacuation/repatriation – £25,000+
  • Quad bike accident in Greece, and you need surgery and medical evacuation/repatriation – £80,000+
  • Stomach bug or infection treated in a hospital in the USA and possibly medical evacuation/repatriation – £150,000+

Money Saving Expert (MSE), the brainchild of Martin Lewis, highlights that some insurers may request a comprehensive medical history spanning several years.

The site advises: “It’s important to carefully read the questions asked by the insurer – they may want to know of medical conditions or visits for medical attention within the last three, four or five years, and some insurers may even want to know your medical history even further back, as you’re usually considered to be more likely to make a claim.”

Image of FCDO sign on building in the UK
The FCDO advises Brits to have their insurance policy details at hand when travelling(Image: John Lamb via Getty Images)

As reported by the Express, MSE also lists some of the most common medical conditions that need to be disclosed when buying travel insurance, although this list is not exhaustive:

  • Epilepsy
  • Heart conditions (including high blood pressure or cholesterol)
  • Asthma
  • Diabetes
  • Mental health conditions (including depression, eating disorders, anxiety)
  • Arthritis
  • Gout
  • Crohn’s disease

Price comparison giant Money Supermarket points out that travel insurance could be pricier if you have a pre-existing condition. It explains: “Yes, you can get travel insurance if you have a pre-existing medical condition, although it might be more expensive than standard travel insurance. This is because an insurer sees you as a higher risk of making a claim on the policy.

“However, there are still lots of policies to choose from for those with pre-existing conditions. They cover a wide range of health problems and there are also specialist insurers who can help.”

Before jetting off, the FCDO advises holidaymakers to have their insurance policy details at hand, including the policy number and emergency contact number for your insurer.

“Share your policy details with people you’re travelling with and friends or family at home, in case they need to contact your insurance company on your behalf,” it suggests.

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‘I was denied boarding at airport over glaring issue with burgundy passport’

A woman was left red-faced after she was denied boarding at the airport when she realised she’d made a mistake with her burgundy passport

Two UK biometric passports against a bamboo background.
The woman failed to check one thing about her burgundy passport (stock photo)(Image: CaronB via Getty Images)

When jetting off abroad, it’s crucial to have all your paperwork in order. This includes an up-to-date passport, travel insurance and potentially a visa. It’s vital to have these documents ready well before you set off, as turning up at the airport without them could see you denied boarding – leaving you stranded with no way to start your holiday.

Most travellers are aware that passports need to be valid when flying, and many countries also stipulate how long they must remain valid during their stay. For instance, within the European Union, your passport needs to be valid for at least three months beyond your planned return date.

However, one woman recently had her holiday plans scuppered when she overlooked a crucial detail about her burgundy passport before attempting to board her flight.

Olivia Alcantara was all set for a family getaway, but upon reaching the airport and retrieving her passport from her bag, she realised she’d made a monumental error – she’d brought the wrong document.

In a TikTok video, Olivia is seen burying her face in her hands against her suitcase as she holds up the passport she’d mistakenly brought along. Although it was the same burgundy colour as the old UK passport, the front cover was noticeably different.

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Rather than bringing her genuine passport along, Olivia had mistakenly packed a LEGO passport instead.

The footage featured the popular Jet2 Holidays advert soundtrack as the camera revealed her father, who appeared utterly dismayed by his daughter’s error.

A LEGO passport resembles an authentic passport but bears LEGO branding on its cover. You can take the passport to any LEGO-authorised shop to receive stamps, and each outlet worldwide offers distinctive markings.

Viewers responding to the clip were astounded by how Olivia could have made such an error, with many stating they verify their passports numerous times before departing home, never mind reaching the airport.

One individual commented: “Who doesn’t check their passport 1000x before they even get to the airport?!”

Another remarked: “It’s dad’s fault for trusting his kids. He should have nagged, checked and made sure, no matter how much the family insisted things were fine.”

Passport checks to make before travelling

The first thing you should verify before travelling is that your passport remains current. UK passports are typically valid for 10 years for adults, so if you possess a recent blue passport, it ought to be valid, having only been issued since 2020. If yours is burgundy, you must confirm that it is still valid before you travel.

Each country has its own set of rules regarding passport validity, which can extend up to six months beyond your intended departure date, so it’s crucial to familiarise yourself with the regulations of your destination.

Typically, EU and Schengen countries mandate a three-month validity from your planned exit date, while Australia, India, and the UAE require six months from your arrival date.

The US, Canada, and Japan only necessitate that your passport is valid for the duration of your stay, but it’s recommended to have a few extra months to spare to prevent any potential complications.

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Foreign Office issues important ‘itinerary’ alert to anyone travelling solo

The alert was issued by the Foreign Office for anyone who is planning a solo trip abroad

Gen Z student uses phone as she waits at bus stop with backpack
FCDO Travel Advice shared the alert on social media (stock photo)(Image: Getty)

For students across the country, A-level results day marked the end of years spent in education. Many celebrate with a group holiday to a sunny destination, while others embark on solo trips. However, before planning a getaway, it’s important to check safety advice for travellers.

The Foreign Office has issued an important alert for anyone travelling alone. It includes advice people need to action before setting off on a trip, and it’s relevant to all ages, though it’s particularly pertinent at this time of year as young people plan backpacking trips and gap years.

Sharing the travel advice on social media, Foreign, Commonwealth and Development Office (FCDO) Travel Advice wrote: “Solo travelling can be a lot of fun – but if you’re alone abroad, you may need to take extra precautions when traveling. Consider leaving an itinerary with someone at home and agree how regularly you’ll be in contact.”

The post on X also shared a link to GOV.UK, which has more information on how to plan and stay safe when you’re travelling independently. While it’s always important to take precautions before you travel, there are extra steps to consider if you’re solo travelling.

GOV.UK explains: “All travel comes with risk. However, if you travel by yourself (solo travel), independent of a group or organised tour (independent travel), you can face additional challenges.”

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It states that you should take several steps before you travel. One important step is researching your destination, which could include reading guidebooks and online forums or talking to friends or family who have been to the places you wish to visit.

It’s also advised that you read the foreign travel checklist and check the travel advice pages for the countries you plan to visit, where you can sign up for email alerts when the page is updated. These pages include essential advice and cover a wide range of topics.

Additionally, solo travellers should check they have appropriate travel insurance and make a plan with someone at home so that they know the trip itinerary.

Young Asian woman using smartphone while enjoying a walk and exploring the city in street market. She is sightseeing and strolling along the street with Chinese New Year vibes.
Solo travellers were told to take extra precautions (stock photo)(Image: Getty)

The advice explains: “Leave an itinerary with someone at home and agree how regularly you will be in contact. You may also want to leave photocopies of important documents, such as your passport and insurance policy.”

It’s also essential to make a plan in case something goes wrong. This includes knowing the accommodation address in case a host or transfer company fails to show up, and knowing about alternative accommodation options.

GOV.UK adds: “Solo and independent travel can be a rewarding experience. However, it may bring an increased risk of being a victim of crime or other risks to your personal safety. If you are travelling by yourself, without other people or an organised group, consider how you will look after your safety. This is particularly important if you are travelling in a place that’s unfamiliar to you.”

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Brit tourist warning as travellers urged to avoid common buffet mistake

Whilst all-inclusive holidays are a popular option for many, there are certain risks travellers need to be aware of before jetting off, and one expert has shared some top tips

An expert has advised how to avoid illness on holiday
An expert has advised on how to avoid illness on holiday

A travel expert has issued a stark warning that while all-inclusive getaways might appear tempting, they can pose certain dangers.

Before flying out to your resort, it’s crucial to understand potential threats, particularly when it comes to food and drinks.

Grant Winter, a compliance officer at travel insurance company Good To Go, warns that food in certain destinations may harbour illnesses such as cholera, typhoid, and hepatitis A.

More frequently, though, holidaymakers could be struck down by a. nasty bout of sickness and diarrhoea from food or beverages contaminated with bacteria the body is not used to.

To help guarantee tourists can enjoy their getaway without being stuck in their rooms, Winter has the following dos and don’ts…

Water

He highlights the significance of water safety, recommending travellers choose bottled water as the most dependable option when overseas, even if internet sources suggest local tap water is safe.

He insists: “Ensure the lid of the bottle is well sealed before you drink it. If you can’t get access to bottled water for whatever reason, only drink tap water that has been boiled, use chlorine tablets or iodine to sterilise the water.

“Always be sure to avoid prolonged exposure to iodine though – this method isn’t best when doing it more than once or twice.”

Buffet dangers

Grant cautions against eating cooked food that’s been left out for too long. He recommends hitting the all-inclusive buffet early to avoid food that’s been exposed to the elements for a prolonged period.

He further advises: “It’s also better to avoid food that has flies buzzing around it, and only eat raw fruit and vegetables that you have peeled yourself to reduce the risk of contamination.”

Steer clear of ice

While water should be approached with caution, ice presents another problem, as Grant explains. “Don’t forget about the risk of ice cubes in your drinks. In many cases, these are probably made from untreated tap water (however, some large resorts do use bottled water, so it’s always worth checking), which can cause you to get sick.”

Be aware of food poisoning risks

Grant emphasises that you “should always check to see if the food is piping hot throughout before eating, but when abroad you should be extra vigilant of this.

“For example, eating tropical fish that haven’t been cooked properly can lead to ciguatera fish poisoning, and unpasteurised dairy such as ice cream from a street vendor, could harbour salmonella, E.coli, listeria, or campylobacter, leading to food poisoning.”

Don’t forget personal hygiene

The expert emphasised that, although it may seem self-evident, this should be your “number one priority abroad to help avoid food poisoning and contamination. Always wash your hands after the toilet and before eating or preparing food, and make sure you take an alcohol-based hand gel to use when you’re out and about before eating any food.”

READ MORE: ‘Painless’ hair removal device that works in ‘weeks’ and saves on waxing is £140 off

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Travel expert’s verdict on if it’s safe to fly Greece right now amid wildfires

Greece is among the countries in southern Europe battling wildfires this summer as firefighters continue to tackle blazes on both the mainland and on several of its islands

Wildfires covering Aegean coastline.
Wildfires burning on the Aegean coastline(Image: photoman via Getty Images)

Greece is currently grappling with wildfires, as blazes rage across both the mainland and several of its islands. Over the weekend, areas near Athens were evacuated due to more than 50 wildfires breaking out, with residents in the suburb of Kryoneri being advised to leave their homes.

Firefighters are also tackling fires on the islands of Crete, Kythira and Euboea, while numerous smaller fires have erupted locally. These fires have been fuelled by scorching temperatures and dry conditions across southern Europe, with neighbouring countries Turkey and Montenegro also dealing with wildfires this summer.

READ MORE: Foreign Office’s summer 2025 rules for Spain, France, Italy, Greece and Portugal

Firefighter uses a hose as the try to extinguish the blaze near the town of Ierapetra on the south coast of Crete island, Greece, Thursday July 3, 2025, as a fast-moving wildfire prompted authorities to clear villages and coastal areas, officials said
(Image: AP)

A heatwave in Greece, which saw temperatures soar to 44C in Athens last week, has increased the country’s fire risk. These wildfires coincide with the peak travel period, causing concern for many British holidaymakers heading to Greece for the school holidays.

If you’re wondering whether it’s safe to visit Greece, here’s what you need to know. It’s worth noting that large parts of Greece remain unaffected by the wildfires.

What the UK Foreign Office says

The UK Foreign Office, the UK Foreign, Commonwealth and Development Office, hasn’t issued any further guidance on specific wildfires since its last update on July 4, which remains current on July 28.

It advises there is a high risk of wildfires during the summer season from April to October. It recommends reading the wildfires section on its Safety and security page which states that travellers “Ensure that your mobile phone is registered to receive emergency alerts to be warned of wildfires near your location.”

The advice page for Greece state the following

“There is a high risk of wildfires during the summer season from April to October. Ensure that your mobile phone is registered to receive emergency alerts to be warned of wildfires near your location.

“Wildfires are highly dangerous and unpredictable. The situation can change quickly. To avoid starting wildfires:

  • leave no litter, especially not glass which is known to start fires.
  • make sure cigarettes are properly extinguished.
  • do not light barbecues.
Many areas and houses are damaged in wildfires erupt across Greece amid intense heatwave in Krioneri near Athens, Greece, on July 27, 2025
Many areas and houses are damaged as wildfires erupt across Greece amid intense heatwave in Krioneri near Athens, Greece, on July 27, 2025 (Image: Anadolu via Getty Images)

“Causing a wildfire or a forest fire is a criminal offence in Greece – even if unintentional. If you see a fire, call the emergency services on 112. Be cautious if you are in or near an area affected by wildfires:

  • follow @112Greece for official updates.
  • follow the guidance of the emergency services.
  • call the Greek emergency services on 112 if you are in immediate danger.
  • contact your airline or travel operator who can assist you with return travel to the UK.
  • Always check the Foreign Office page for the latest advice before you travel.

Refunds for cancelled flights and travel insurance

Whether you’re covered for wildfires by your insurance hinges on the specifics of your policy and the breadth of your coverage; wildfires typically fall under “unforeseen circumstances”. This implies that you might be covered for medical evacuations, cancellations, or delays brought about by severe weather conditions, as per Travel and Tour World.

When it comes to flights and hotel reservations, most airlines or travel insurance providers won’t offer a refund or compensation if you decide to cancel your journey due to worries about wildfires – unless there’s an official travel advisory in place.

It’s crucial to touch base with your holiday provider for the most recent information before you set off.

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Expert warns Brits risk hefty bills by hiding health details on travel insurance

A quarter of holidaymakers have travelled without insurance all together, according to new research

One in six British holidaymakers confess they haven’t been entirely truthful about their health when buying travel insurance. The study reveals that a quarter of travellers have jetted off without any cover whatsoever, whilst a fifth have embarked on trips knowing their policy wouldn’t fully protect them.

The research found that a quarter of holidaymakers believe it’s acceptable to conceal details about health conditions they don’t consider serious in order to secure cheaper premiums. Some felt under pressure to keep holiday expenses low, with a quarter thinking it was fine to omit health information because they only wanted basic protection for cancellations or lost luggage.

Woman waiting tired at the airport
Travellers have paid the price after hiding health conditions on their insurance(Image: Getty Images)

A Staysure spokesperson, who commissioned the study, remarked: “This survey paints a worrying picture.”

“When buying a travel insurance policy, you want to know you’ll be in safe hands if the worst should happen so be as honest and detailed as possible about your current health.”

Most travellers were oblivious to the fact that weight loss medications must be disclosed, along with HRT, a treatment used to manage menopause symptoms.

Moreover, a quarter of holidaymakers didn’t think it was necessary to mention high blood pressure or recent surgery, or that they have previously had a heart attack or severe organ condition.

“Many people don’t realise that their NHS medical records are checked when they make a medical claim to verify their policy against their current health,” the spokesperson added.

“Any undeclared medical conditions, or recent GP and hospital visits that are not covered on their policy could invalidate their cover – leaving them high and dry to foot a medical bill alone.”

Seven out of ten revealed their greatest worry was having their claim rejected and being stranded overseas with an unaffordable medical bill. For 14 per cent they know someone whose medical claim was refused because they failed to disclose a health condition beforehand.

The spokesperson continued: “Declaring all your medical conditions ensures you are financially protected if you need medical treatment abroad or repatriating home – last year the average cost of an air ambulance from Spain alone was £45,136.”

Among those surveyed, 81 per cent believed their travel insurance represented good value for money, with 26 per cent having previously submitted a claim.

“We urge people to tell their insurer if they’ve recently seen a medical professional as not all heath changes will increase the price of their policy but may just save them thousands of pounds in unexpected medical costs.”

TOP 10 CONDITIONS TRAVELLERS DIDN’T REALISE YOU HAVE TO DECLARE:

  1. Menopause/HRT
  2. Weight loss drugs
  3. Hearing problems
  4. Arthritis
  5. Osteoarthritis
  6. Recent GP or hospital visits
  7. Chronic back pain
  8. Thyroid Issues
  9. Changes in health/medication alterations
  10. Mental health conditions

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‘I couldn’t sit up after catching suspected tropical disease’

Laura Angulo was visiting the Philippines as part of a four-month trip around South East Asia when she became ill

Laura Angulo
Laura Angulo was ill for weeks(Image: Jam Press)

A teacher was left “unable to sit up” after falling ill with suspected dengue fever during a nightmare holiday. Laura Angulo was touring the Philippines on a four-month South East Asia adventure when she became unwell on Palawan Island.

The 29-year-old keen globetrotter initially suffered from “general malaise and fatigue”. However, Laura’s health rapidly worsened.

“I remember we were on a beach and I was lying down eating ice cream because I didn’t have the strength to sit up,” Laura, who lives on Australia’s Gold Coast, shared with What’s The Jam. “The moment I started vomiting, we decided to go to the doctor, since we knew that in the Philippines, as in many other tropical countries, you can get dengue fever.”

Laura, originally from Spain, underwent a blood test which revealed “a very low percentage of platelets”.

She recalled: “They told us that this is one of the symptoms of dengue fever and that I probably had it. At that moment, I admit I was terrified.

“I called my parents and they asked me to return to Spain. But, luckily, my sister and cousin were there for me when I needed them.

Laura Angulo
Laura Angulo is a keen traveller(Image: Jam Press)

“Doctors then performed another test on me, which came back negative, but that didn’t mean I wasn’t infected. I was able to go back to my hostel, but I had to return over the next three days for further tests to see if my diagnosis had improved, since one of the possible symptoms of dengue is internal bleeding

“During those three days, the vomiting and diarrhoea worsened, but I didn’t have any other symptoms. I was drinking saline and eating small amounts of rice and chicken when my body allowed it.

“On the third day, we had to travel to another island where I felt ill for two or three weeks and I lost about 1.6 stone (10kg). It was never confirmed whether I was actually infected, but my platelet count suggests I was.”

Laura Angulo
Laura Angulo(Image: Jam Press)

Laura, who has more than 50,000 followers on Instagram and TikTok, shared with her online audience that dengue is spread by mosquito bites.

She continued: “There are four different strains of the dengue virus and if you’ve had one of them and become infected again, your risk of severe symptoms increases. If you get bitten by two strains of dengue at the same time, internal bleeding and possibly death become more likely.

“But don’t be alarmed; the Philippines is a beautiful country that I highly recommend visiting. To prevent something similar from happening, my first recommendation is to go to a vaccination centre and always carry mosquito repellent and basic medicines as well as travel insurance. Remember to get informed beforehand, and travel responsibly.”

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Foreign Office tells Brits to keep copies of essential travel documents at home

The Foreign, Commonwealth and Development Office has shared advice to those travelling abroad, as millions of Brits get ready to jet off on their summer holidays

A smiling female passenger is getting on the plane and putting her personal luggage in the overhead luggage compartment of the plane
Millions of Brits jet off on holiday annually(Image: Kosamtu via Getty Images)

The Foreign, Commonwealth and Development Office (FCDO) is offering advice to Brits travelling overseas to help them keep their travel documents secure. In a bid to ensure that the millions of holidaymakers each year have a hassle-free journey, the FCDO has taken to social media platform X, as Twitter is now known, with some vital guidance.

The FCDO advises: “Heading abroad? Keep a copy of your passport, visa, and flight ticket separately from originals when travelling.”

They also recommend that travellers should “Keep copies at home and on your phone.”

The Foreign, Commonwealth & Development Office (FCDO) has told holidaymakers heading abroad to keep their documents safe
The Foreign, Commonwealth & Development Office (FCDO) has told holidaymakers heading abroad to keep their documents safe(Image: PA)

A key piece of advice previously shared by the Foreign Office is to treasure your passport and protect it from damage, as a damaged passport is not valid for travel. Additional advice includes:

  • Your passport is not always safer on you (e.g. lock your passport in a safe if you have access to one), unless the local law requires you to keep it with you.
  • Make two photocopies of your passport – leave one with friends or family and take the second with you, or store it online using a secure data storage site
  • Use this photocopy as alternative ID, for example when going out at night
  • Make sure your passport is valid. For certain countries your passport must be valid for 6 months after the date you travel – check the entry requirements before you go

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In instances where passports are lost or stolen, tens of thousands find themselves in need of an emergency travel document. In cases of urgent passport issues within the UK, citizens can opt for the 1 week Fast Track service or the even swifter 1 day Premium service, reports the Liverpool Echo.

The Fast Track option assures you receive your new passport within a week from your appointment date, your earliest possibility for an appointment being just the following day post-application. Meanwhile, the Premium service boasts a turnaround of just 4 hours after your appointment, making it possible to collect your passport the same day.

Rear view of young woman with luggage walking towards the airplane. Female traveler going on vacation
The Foreign, Commonwealth and Development Office (FCDO) is offering crucial advice to Brits travelling overseas(Image: izusek via Getty Images)

Misplacing your flight tickets can lead to a multitude of problems, including the need to buy a replacement ticket, potentially forfeiting the value of the original one, and navigating the often-complex processes of refunds or rebookings.

In a separate piece of advice issued over the weekend, the Foreign Office cautioned holidaymakers about “keeping an eye on your drinks”. Taking to social media, they urged people to “remember not to leave your drinks unattended”, while also reminding travellers that drink measurements can vary significantly abroad.

This guidance forms part of the government’s Travel Aware initiative, which seeks to empower travellers with the knowledge to have a safe and enjoyable trip abroad, while also understanding the unique risks associated with different countries.

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As part of its commitment to providing unbiased information, the Foreign, Commonwealth and Development Office’s travel advice aims to empower travellers to make more informed decisions about their international travel plans.

In a specific warning to young travellers venturing abroad, the FCDO advises: “You should also get a travel insurance policy and make sure you know what cover it provides.”

The consequences of failing to secure adequate insurance before jetting off can be severe, leaving you liable for exorbitant emergency expenses, including medical treatment, which can rack up bills amounting to thousands of pounds.

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