Luxury Holidays

When mum of two Hannah Britt checked into the want-for-nothing all-inclusive Mallorca hotel with her children, she never wanted to leave

I’m just going to say it… I’m not a fan of many all-inclusives. I find that often quantity takes the place of quality when it comes to what’s actually in your glasses and on your plates. So when I was invited to check out Zafiro Palace Alcudia, my expectations were fairly low. Well let me tell you – I was wrong. Oh so very wrong. No more than 10 minutes after we’d strewn our luggage in our room and headed to the buffet, I fell head over heels with the hotel – and never wanted to leave. Let me tell you why…

WOW FOOD

The food at Zafiro Palace was nothing short of superb, with an expansive ever-changing selection to choose from. There are several a la carte restaurants to enjoy (Italian, sushi, local Mediterranean flavours) but to be honest, as a family with a one year old and a five year old, we spent every mealtime in The Market. A top-tier buffet, each night there’s a theme, be it Mexican or Asian etc, which runs alongside your classics like pasta, pizza and salads, and everything served up is delicious. There’s something for all ages to munch, from tasty mashed potato for your teething one year old, to fresh fish like John Dory and monkfish, and seafood paella. Drinks are well made and carefully considered, with premium wines and delicious cocktails. Waiters and cleaning staff whip round constantly so you want for nothing and any mess is taken care of quickly and graciously. Mealtimes, as a result of all the above, are a delight – even with tiny humans in tow.

PLAYGROUND FUN

Whoever designed the Zafiro Palace hotel clearly has young children, because to put a contained playground right next to the family buffet restaurant is a genius move. It means that once little ones are done with their food, they can run off to have a play on the bouncy castle, slides and climbing frames, while their grown ups enjoy a glass of wine, knowing they are safe and having fun nearby.

KIDS CLUB

…and right next door to said playground is a gorgeous little kids club for ages four to teens. There’s loads to do from crafting to games, with an enclosed playground for them to run around in too. There’s family entertainment too every evening, and a games area to explore.

POOL JOY

When it comes to pools, Zafiro Palace has all the whole family needs for a splashing good time. There are six swim up pools, a super-zen adults only pool surrounded by shady spots to relax, two indoor swimming pools and a kids’ pool with a pirate ship. Some rooms have private pools too, and if this is within your budget I can wholeheartedly recommend one, because it was in ours that my nervous-of-water-daughter learned to swim!

STUNNING ROOMS

When it comes to room options, there are plenty to choose from, catering to a variety of wants and budgets. All are clean, ultra modern, well-designed, spacious and airy, with large floor to ceiling windows, terraces or balconies, and expensive bedsheets. Some have hot tubs, swim up pools and private pools. Cots for babies and day beds are provided when required.

NEARBY TOWN

One of the best things about Zafiro Palace Alcudia is, as the name would suggest, Alcudia. Indeed, a short stroll away down a tree-lined street, you’ll find the stunning Old Town, with its gorgeous streets to wander down, pretty squares and delicious eateries to try. On Tuesday and Sunday mornings a visit is a must in particular as there’s a big and lively market, selling food, gifts, toys and more.

BEACH DAYS

Just a stone’s throw away from the hotel also lies Alcudia beach, a large stretch of sand surrounding a picturesque inlet of sea. This makes it incredibly calm and safe and thus very popular with families. The water is warm, clean and clear and if you can tear yourself away from your bucket and spade, there are watersports like stand up paddle boards to try too, and plenty of cafes and bars in which to have lunch, relax and wile away the day.

*Rooms at Zafiro Palace Alcudia start from €373 per night

With temperatures of 25C in September and crystal-blue water, this underrated holiday hotspot is a must-visit for those looking to escape the crowds in September.

Italy is a favourite destination for late-summer and early-autumn beach holidays, thanks to its warm weather and status as one of the world’s most visited countries. Even during the shoulder season, top spots like Florence, Rome, and the Amalfi Coast are teeming with tourists.

However, there’s an under-the-radar region in this southern European country that remains largely untouched by international crowds – but probably not for much longer. This stunning part of Italy boasts sandy beaches so pristine they’re likened to the Maldives and enjoys balmy weather with average highs of 25C in September.

While Italians are well-acquainted with Puglia, it’s not usually the first place that springs to mind when planning a beach holiday in Europe.

Nestled between the Adriatic and Ionian seas and shaped like the heel of Italy’s boot, Puglia has a vast coastline peppered with dreamy coves, limestone cliffs and picture-perfect bays.

Among them is Polignano a Mare, a delightful coastal town perched on cliffs. Its small cove beach, Lama Monachile, is famous for its crystal-clear water and white pebbles, all framed by dramatic, rugged cliffs, reports the Express.

Further down south, Santa Maria di Leuca is the southernmost point of the region where two seas converge.

It’s an ideal spot for a sunset cruise or paddleboarding into caves before enjoying dinner at a local trattoria serving fresh seafood, orecchiette pasta, and robust Salento wine.

Inland, you’ll find the enchanting town of Alberobello, renowned for its UNESCO-listed trulli – traditional whitewashed stone huts with conical roofs. Many have been transformed into luxurious holiday accommodations, offering a truly local experience.

Just a short drive away, the dazzling white town of Ostuni, also known as La Città Bianca, boasts cobbled lanes and panoramic terraces. Nearby Brindisi provides easy access to the region, often with cheaper flights than other Italian hubs.

Puglia also serves as the perfect starting point for exploring the incredibly popular Matera in the neighbouring Basilicata region.

It’s the third-oldest city in the world, after Aleppo and Jericho, boasting over 10,000 years of history, and is famous for its ancient cave homes and rupestrian churches with hand-painted walls.

Naturally, no visit to Puglia would be complete without delving into its food culture. This is the land of burrata, orecchiette, and full-bodied wines like Primitivo, Negroamaro, and Salice Salentino.

Lucy Hylton, 39, says the hotel she stayed in was ‘filthy’ and had broken furniture, and that they resorted to eating out half the time they were there

A Manchester family have been left devastated after their £12,000 luxury getaway to Jamaica turned into an ordeal they describe as a ‘nightmare’. Lucy Hylton, 39, recounted the horrendous conditions at the five-star resort where the buffet was ‘filthy’, with broken furniture – forcing them to dine out for half of their stay.

Upon arrival, they found dirty rooms, one of which had such a bad odour that it was nearly impossible to breathe in. With a young child in tow, the Hyltons were further troubled by relentless fire alarms throughout their stay.

Lucy and her husband, Zata Hylton, 30, splurged £6,000 on a two-week all-inclusive vacation at Royalton Negril, Jamaica, to introduce their four-month-old son Leo to his Jamaican relatives.

Joining them, Lucy’s parents Sheila Hoy, 69, and Graham Hoy, 68, also invested £6,000 hoping to delight in their grandson’s first overseas experience, reports the Manchester Evening News.

The five-star resort promises to give guests a “luxurious experience, mouth-watering gourmet meals and superior, friendly service at every turn”. But Lucy said: “It was a nightmare from check in.

“Our room was dirty,” she continued. “Mum and Dad’s room was horrendous. It stunk so bad you could barely breathe, the shower door was broken, the couch was broken, and the TV was broken.”

The buffet’s condition, with its unkempt floor and damaged fixtures, stunned her further. “The floor was dirty. It was unbelievable” she added.

Lucy recounted the holiday nightmare, detailing the appalling state of their accommodation: “The grills were thick with grime, and the microwaves looked like they’d never been cleaned.”

Despite opting for an all-inclusive package costing £6,000 each, the family chose to dine out: “We would never usually eat out because it was all-inclusive, and we paid £6,000 each, but we were scared to eat from the buffet, so we ate out seven times.”

She also described a distressing incident involving her son Leo: “On the second to last night, the fire alarm was going off at 11pm.. “We thought they might be testing it, even though it was a weird time. The fire alarm in the room next door was going off constantly.

“Our fire alarm was going off every ten minutes from 1 am to 5 am. They came and removed the bit that makes the noise, which is dangerous.”, she added.

The situation escalated, affecting the entire family: “Leo was screaming so he had to wear ear defenders, and we sat on the balcony until 5am. Some issues are small, but together they’re a problem. Because we were stressed, Zatar and I were arguing.”

Her parents were also affected by the ordeal: “My mum and dad were desperate to go home from day three.”

The trip was meant to be special, as they had saved for a year to introduce Leo to his relatives.

Their booking was made through TUI, who informed them two months before the trip that the hotel was downgraded from their platinum collection, yet assured that the expected five-star facilities remained unchanged.

Following their complaint, the family’s rooms were cleaned, and they were offered an alternative room. They were also offered complimentary beach cabanas with waiter service and a discount voucher as goodwill gestures.

The couple has been battling for a refund from TUI for the cost of their hotel stay but claim the travel company has refused to budge.

Lucy expressed her frustration, saying: “They said there’s nothing they can do. Their response is disgusting, but I’m not shocked by it. It was our first family holiday, and we were so looking forward to it, but it was horrible.

“I felt terrible for my mum and dad, and I felt responsible because I’d recommended it. My husband is so upset because I’ve got a stale taste in my mouth for Jamaica, and that’s his home country and my son’s heritage.

“He had high expectations of introducing Leo to his family.”

“I’ll never use TUI again, “she added. “TUI is the only company that flies from Manchester to Jamaica.”

This trip marked Lucy’s fourth visit to the hotel, which she claims has deteriorated since her last stay in 2021.

She complained: “I’ve always said Jamaica is the best Caribbean island, the people are friendly, it’s authentic and there’s loads to do, but this has put me off.”

TUI declined to comment when approached by Manchester Evening News.

Enjoy a sun-soaked getaway with IDILIQ Hotels & Resorts, as they’re giving six lucky guests a 7-night stay at their their lavish Ramada Hotel & Suites Costa del Sol. Enter now!

As temperatures rise, we’re turning up the heat with a sizzling competition – your chance to jet off to the Costa del Sol for seven sun-soaked nights in Spain. We’ve teamed up with IDILIQ Hotels & Resorts to give you the ultimate sunshine getaway at the stunning Ramada Hotel & Suites Costa del Sol.

This luxurious prize includes a seven night stay for up to six guests, staying in one of the newly refurbished Superior Plus Two Bedroom Apartments. Flights are not included.

You’ll soon change gears into holiday mode as you spend the days basking by sparkling pools, sipping cold drinks on shady terraces, or watching the kids play on the sand. In the evenings, dine under star-lit skies as you listen to live music before retreating into the relaxing apartment to drift off.

The lucky winner will enjoy access to exceptional hotel-style amenities as well as all the home comforts of self-catering accommodation. Think themed restaurants, lively bars, dreamy pools, fitness facilities and kids’ clubs, as well as thrilling entertainment with a jam-packed schedule of activities and performances.

Whether you want multi-generational family time, space to mingle with friends, or a romantic hideaway, this is the perfect place for you. The Superior Plus apartments are decked out with everything you need for a relaxing getaway, offering plenty of space for lounging, both inside and out.

Some have views of the shimmering sea, and they all have furnished terraces or balconies designed for kicking back with a book and a long, cold drink. Set over two floors, these contemporary Superior Plus apartments boast a light-filled open plan living area with sofa bed, dining area and well-equipped kitchen with a fridge freezer, oven, glass hob and Nespresso coffee machine. Apartments have a master bedroom and a twin bedroom both equipped with TVs.

So, if you fancy escaping to Spain for the holiday of your dreams, simply fill in your details below to be in with a chance of winning this amazing prize. If you can’t see the form, click HERE .

The competition closes at midnight on Sunday, July 20 and the lucky winner will be selected at random. Good luck!

The prize includes a 7 nights stay in a newly refurbished Superior Plus Two Bedroom Apartment sleeping up to 6 people at Ramada Hotel & Suites Costa del Sol. Accommodation is subject to availability and must be taken within 12 months of the draw date. Flights are not included.

This prize draw is open to entrants aged 18 and over. No purchase necessary to enter.

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As thousands prepare to jet off to sunnier climes, there’s a ‘little-known’ rule on one Greek island that could catch some travellers out

With the peak travel season just around the corner, thousands will be getting ready to fly away to sunnier climes. For numerous holidaymakers, Greece stands out as the preferred getaway. This European country has consistently been a popular retreat, attracting hundreds of thousands of Brits to islands such as Santorini, Mykonos, Corfu, Crete, Rhodes, and Zakynthos every summer.

However, there exists a ‘little-known’ curfew regulation on one of these Greek islands that flyers may not know about. If they are caught off guard, they might end up stuck for an extended period. Zakynthos International Airport (ZTH) imposes a nighttime flight curfew to safeguard the endangered loggerhead sea turtles that reside on the island.

Flights are prohibited from approximately 10pm until 5am, and in some cases, even until 7am. This is to protect these turtles, which are most active at night, especially during their nesting and hatching periods.

Consequently, this curfew can occasionally lead to flight delays or cancellations. If this occurs in the evening, passengers could be left stranded until the following morning, reports Glasgow Live.

On social media, several passengers have shared their experiences of not knowing about the curfew. On TikTok, one woman called Nkdzante uploaded a video to say how her flight was cancelled just five minutes before 10pm as the airport began shutting down in adherence to the curfew. The video sparked comments from anxious flyers. One wrote: “Me watching this with a flight home from Zante tonight at 10pm”. Another said: “Don’t say this my flight back is at 10pm”.

Zakynthos Airport, often used for trips to Santorini and Kefalonia, implemented its night flight restrictions in the early 1990s. These turtles, native to the Mediterranean, lay their eggs on the nearby shores. The beaches of Zakynthos are among the most important nesting sites in the region, with about 80% of the Mediterranean loggerhead turtle population choosing to nest here.

It’s crucial to protect their nesting habitats, as these turtles are considered endangered due to threats such as habitat destruction and human interference. Loggerhead sea turtles are particularly active at night. They are vulnerable to disturbances caused by the noise and lights from aircraft, especially during their nesting season.

The noise and light from planes can disrupt the turtles’ nesting behaviours, posing risks to both them and their eggs. To minimise this disruption, Zakynthos Airport has implemented a night curfew, banning flights during the times when the turtles are most active.

Rules also apply across the beaches of Zakynthos, particularly those located in the National Marine Park, to protect the local ecosystem and the endangered loggerhead sea turtles. These regulations include restrictions on access, activities, and the use of certain equipment.

The beaches within the National Marine Park are typically open to visitors during daylight hours, from 7am until sunset. To avoid any disturbance, it is essential to keep a distance of at least 15 meters from nesting turtles.

While swimming is permitted, activities such as strolling, using parasols, and laying towels beyond a narrow strip of beach near the water (approximately five metres from the sea) are not allowed. Boats can sail in specified zones, but their speed mustn’t surpass six nautical miles.

On nesting beaches, the use of parasols, anchoring, and fishing is strictly forbidden. To protect the turtles and the environment, it’s vital to keep the beaches clean by properly disposing of all rubbish and cigarette ends.

The presence of cars, motorbikes, bicycles, horses, and dogs is prohibited on nesting beaches due to the threat they pose to the turtles. Visitors are encouraged to familiarise themselves with these regulations and respect the protected areas to help preserve the island’s breathtaking natural beauty.

A poll of 2,000 adults who have been on holiday in the past 12 months found more than six in 10 will complete a series of tasks to get everything ‘in order’ before they leave.

Holidaymakers have revealed the top 30 tasks they undertake before every trip, and it’s quite a lengthy list. It includes getting a fresh haircut for the holiday, obsessively checking the weather forecast, and organising care for their plants. Other key pre-holiday activities include doing a large laundry load, packing an abundance of snacks ‘just in case’, and changing the bedsheets so they’re fresh upon return.

Repacking their luggage multiple times, purchasing new underwear, and repeatedly worrying about whether they’ve packed their passport also feature on the list. Many holiday makers also make sure their tablets and e-readers are loaded up with films, books or podcasts.

According to the poll, those who do any preparation ahead of a holiday will spend an average of seven-and-a-half hours doing so, with over a third saying they actively enjoy it.

Many people have even taken time off work specifically to get everything sorted before their holiday. This is particularly common among younger adults, with 77% of Gen Z and Millennials confessing they have taken time off for holiday preparations.

Millennials are found to spend the most time preparing for a holiday, averaging nine hours and 14 minutes. Women typically take seven hours and 57 minutes to get ready, while men spend six hours and 59 minutes on preparation.

Can you spot the beach holiday essentials in this image? Hidden away in the busy beach scene are 10 items many of us need to remember to take with us abroad. Can you find them all?

Zoe Fidler of lastminute.com, who organised the study, commented: “Between work, childcare, DIY projects and endless life admin, actually booking a holiday often ends up as a last-minute task – bringing with it the stress of wondering if you’ve missed out on the best deals.”

The study revealed that 54% consider themselves to be someone who gets everything sorted well in advance of a trip. However, 25% tend to overpack ‘massively’ and 21% leave at least some of their pre-getaway prep to the last minute.

Interestingly, 23% selflessly prioritise the needs of others over their own when preparing for a holiday.

Zoe added: “We know that preparing for a holiday can be time consuming, stressful and expensive – but worth it in the end, which is why we commissioned this research to fully understand what Brits need from their summer getaway.

“We firmly believe it’s never too late to book a getaway and our booking data shows this happens more often than you think.”

TOP 30 HOLIDAY PREPARATION TASKS:

1. Secure travel documents in one place
2. Purchase sun cream/after sun
3. Exchange currency or order travel money
4. Check passport/visa requirements and renew if needed
5. Pack any prescription medication and travel health kit
6. Make a packing checklist
7. Clean out the fridge
8. Secure the house
9. Get your hair cut
10. Read reviews
11. Clean the whole house
12. Buy medicines/tablets
13. Charge every possible device and pack two portable chargers
14. Arrange pet care
15. Buy travel-sized toiletries
16. Do a big pre-holiday clothes wash
17. Repeatedly worry whether you’ve packed your passport
18. Weigh their suitcases multiple times
19. Change the bedsheets
20. Obsessively check the weather at your destination
21. Research health precautions (e.g. vaccinations, water safety)
22. Load your tablet or e-reader with movies, books, or podcasts
23. Pack a “just in case” kit with mini sewing kits, painkillers, duct tape, and safety pins
24. Take pictures of your passport and insurance
25. Pack lots of snacks “just in case”
26. Buy new underwear
27. Download offline maps/apps
28. Decide at the last second to pack several more items
29. Arrange plant care
30. Pack, unpack, and pack again

A couple were left reeling after being offered £200 and some counselling sessions in response to their complaints about what should have been a luxury five-star getaway in the Dominican Republic

A furious couple blasted their travel company for offering them counselling after their dream trip turned into the holiday from hell.

Alan Stevens had booked a luxury five-star getaway to the Dominican Republic through TUI as a special birthday present for his wife Sarah, but their 17-day stay in the beachside resort of Punta Cana was marred by a litany of disasters.

The couple were horrified to see guests vomiting and defecating in the pool, others having public sex, and even a dead body covered in a sheet.

After complaining to TUI following their 2023 trip, Alan was flabbergasted to be offered just £200 in vouchers and counselling sessions for his £3,000 holiday, while TUI claimed the issues were largely “outside of our control”.

NHS healthcare assistant Alan from Hull said the five-star Riu Republica Hotel in Punta Cana – pitched as boasting an “on-the-beach location and a first-class pool scene” on TUI’s website – was “seedy” and “unsafe”, and claimed he and his wife were offered drugs multiple times.

And despite complaining to their holiday rep, Alan claimed they were met with complete indifference. “When we went out to the pool for the first time, we saw guests smoking weed in the pool, people having sex in the pool, and it all felt really seedy,” he told HullLive.

“We saw one woman being sick all over herself in the pool, and another guest actually defecate in the pool – it was disgusting. We were approached by people offering us drugs about 10 times in the 17 days we were there. There were no security guards either, which made it all feel very unsafe.”

Alan added: “It stank of weed, there was food and sick scattered about everywhere. I can’t stress how dirty and seedy it was. No one told us that this was a ‘party hotel’, and I’m shocked that TUI would ever think this would be an appropriate place for my wife and I to stay.”

While they were there, a 35-year-old woman fell from a fourth-floor balcony and died. Her body was covered with a sheet, which Alan and Sarah saw as they walked past.

He later told the BBC that he’d been told two other guests had died from drug overdoses at the hotel while he was there, but when he’d spoken to the hotel manager about the body she’d seen, she reportedly answered: “People die every day.”

He added that the pool had to be emptied twice a day “because the water was so murky”. “People were chucking their drugs in the pool and there was absolutely no security,” he said. “When doing our research, no holiday provider described it as a ‘party hotel’ – but it was.”

Alan and Sarah ended up staying at a quiet pool with older guests and confined themselves to the restaurant nearest their room, “so we weren’t exposed to any more chaos”.

He said TUI had offered to move the couple to another hotel, but they declined after hearing from other guests that the alternative hotel “was just as bad”.

Mr Stevens said the offer of £200 in compensation was “a joke”, while the offer of counselling sessions “due to the events that you witnessed” was “really disheartening” after spending “tens of thousands of pounds” with TUI in the past.

A TUI spokesperson said at the time: “We are sorry to hear of Mr Stevens’s experience during his stay at the Riu Republica Hotel. At TUI, we strive to make travelling with us a smooth experience from start to finish, but unfortunately on this occasion, and largely due to factors outside of our control, we did not meet our usually high standards.

“Our team has been in contact with Mr Stevens and he was offered a gift voucher as a gesture of goodwill, as well as counselling from CCP (Centre for Crisis Psychology), but unfortunately this was declined.”

TUI added to the BBC that the Riu Republica Hotel “is not exclusively available for TUI guests”.