kathleen dunleavy

Southern California Edison has cut power to hundreds of thousands of its customers this year, more than ever before, as it attempts to stop its electric lines from sparking wildfires.

The utility has told communities in fire-prone areas in recent weeks that they should expect more of the power shutoffs than in prior years and that the outages could last for longer periods of time.

The Rosemead-based company said it had lowered the wind speed that triggers the blackouts, and added tens of thousands of customers to the areas subject to them, after the devastating Jan. 7 Eaton fire. The inferno, which killed 19 people in Altadena, ignited in high winds under an Edison transmission line.

“You should be ready for the power to cut off at any moment,” Ian Anderson, a government relations manager for Edison, told the Moorpark City Council at an October meeting. He urged residents to buy generators and said the utility doesn’t reimburse customers for spoiled food and other losses if it believes the blackouts were required by “an act of God.”

“But PSPS is not an act of God,” responded Moorpark Councilmember Renee Delgado, using the acronym for public safety power shutoffs. “It’s a choice SCE is making.”

For more than a decade, California utilities have used the shutoffs to stop their equipment from sparking fires. The intentional outages have become so established in California’s wildfire prevention plans that Edison now faces lawsuits saying that it failed to shut off some of its lines before the Eaton fire.

Yet in recent months, the utility has heard a chorus of complaints from communities including Moorpark and Malibu that it is blacking out customers even when the winds are calm. And the utility often has failed to warn people of the coming outages, making it impossible for them to prepare, according to filings at the state Public Utilities Commission.

“You guys have put us into a Third World situation,” Scott Dittrich, a resident of Malibu, said at a Sept. 30 meeting that the city had with Edison to address the shutoffs.

Kathleen Dunleavy, an Edison spokeswoman, said the company recognizes that “any power outage is a hardship.”

But the outages are needed because they have prevented fires in dangerous weather, she said. “Our commitment is to keeping our communities safe,” she added.

This year, Edison has cut off 534,000 customers to prevent fires, according to data it filed with state regulators. That’s almost four times the 137,000 customers subject to the blackouts in 2024.

Under state rules, utilities can use the outages only as a measure of last resort — when the risk of electrical equipment igniting a fire is greater than the dangerous hazards the blackouts cause.

Disconnecting a neighborhood or city can cause far more than just inconvenience.

Traffic lights no longer work, causing perilous intersections. During a Dec. 10 outage in Moorpark, a utility truck failed to stop at a nonworking light on State Route 118, crashing into a sedan. The driver was injured and had to be extracted from the truck by emergency responders, according to the city’s report to state regulators.

The shutoffs also leave residents who have medical problems without the use of needed devices and refrigerators to store medications.

And they can cut off communication, stopping residents from getting evacuation warnings and other emergency messages.

During the Eaton and Palisades fires, the power shutoffs, as well as outages caused by wind and fire damage, “significantly disrupted the effectiveness of evacuation messaging,” according to a recent review of Los Angeles County’s emergency performance.

In the last three months of last year, Edison received 230 reports of traffic accidents, people failing to get needed medical care and other safety problems tied to the shutoffs, according to the company’s reports.

Dunleavy said Edison turned off the power only when staff believed the risk of fire exceeded the outages’ consequences.

Nonetheless, Alice Reynolds, president of the Public Utilities Commission, told Edison last month that she had “serious concern” about how the utility was leaving more customers in the dark.

Reynolds wrote in a letter to Steve Powell, the utility’s chief executive, that records showed that the company de-energized not just a record number of residential customers in January, but also more than 10,000 crucial facilities such as hospitals. The longest blackout lasted for 15 days, she said.

“There is no question that power outages — particularly those that are large scale and extended over many days — can cause significant hardship to customers, jeopardizing the safety of customers with medical needs who rely on electricity and disrupting businesses, critical facilities, and schools,” she wrote.

Reynolds said she would require Edison executives to hold biweekly meetings with state regulators where they must show how they planned to limit the scope and duration of the blackouts and improve their notifications to customers of coming shutoffs.

Powell wrote back to her, acknowledging “that our execution of PSPS events has not always met expectations.”

“SCE remains committed to improving its PSPS program to help customers prepare for potential de-energizations and reduce the impacts,” he wrote.

Since 2019, Edison has charged billions of dollars to customers for wildfire prevention work, including increased equipment inspections and the installation of insulated wires, which it said would reduce the need for the shutoffs.

Just four months before the Eaton fire, at an annual safety meeting, Edison executives told state regulators that the utility’s fire mitigation work had been so successful that it had sharply reduced the number of shutoffs, while also decreasing the risk of a catastrophic wildfire by as much as 90%.

A year later, at this year’s annual safety meeting in August, those risk reduction estimates were gone from the company’s presentation. Instead, Edison executives said they expected the number of shutoffs to increase this year by 20% to 40%. They added that the average size of the areas subject to the outages could be twice as large as last year.

The executives blamed “below average rainfall and extended periods of high winds” for increasing the risk that the company’s equipment could start a fire.

“The weather is getting more difficult for us,” Jill Anderson, Edison’s chief operating officer, said at the meeting.

Some customers have questioned whether the utility’s increasingly unreliable electricity lines should be solely blamed on the weather. They say the shutoffs have seemed more and more random.

The Acton Town Council told the utilities commission in January that Edison was blacking out residents when dangerous conditions “do not exist.”

At the same time, the council wrote, Edison had cut power to neighborhoods served by wires that had been undergrounded, an expensive upgrade that Edison has said would prevent the need for the shutoffs.

Edison’s Dunleavy said that although the Acton homes in those neighborhoods were served by underground lines, they were connected to a circuit that had overhead lines, requiring them to be turned off.

“We try to reroute as much as possible to minimize disruptions,” she said.

At the Moorpark City Council meeting, residents spoke of how the repeated outages, some lasting for days, had caused children to miss school and businesses to close their doors and lose revenue.

The residents also spoke of how their electric bills continued to rise as they had spent more days in the dark.

Joanne Carnes, a Moorpark resident, told Anderson, Edison’s government relations manager, that her last monthly bill was $421.

“Why are we paying more than a car payment,” she asked, “for a service that is not able to provide power?”

Standing behind a lectern emblazoned with the words “Cutting Utility Bills,” Gov. Gavin Newsom signed into law last month a package of energy bills that he said “reduces the burden on ratepayers.”

Tucked into one of those bills: a paragraph that could allow Southern California Edison to shift billions of dollars of Eaton fire damage costs to its customers.

Among other things, the bill allows Edison to start charging customers for any Eaton fire costs exceeding the state’s $21-billion wildfire fund.

“I was shocked to see that,” said April Maurath Sommer, executive director of the Wild Tree Foundation, which tracks state government actions on utility-sparked fires. “It’s effectively a bailout.”

Other amendments in the 231-page bill known as SB 254 helped not just Edison, but all three of the state’s biggest for-profit utilities, further limiting the costs that they and their shareholders would face if the companies’ equipment ignited a catastrophic wildfire.

Previous legislation championed by Newsom, a 2019 bill known as AB 1054, already had sharply limited the utilities’ liabilities for wildfires they cause.

Staff in the governor’s office declined a request for an interview. In a statement, Daniel Villasenor, a spokesman for Newsom, called SB 254 “smart public policy, not a giveaway.”

Newsom’s staff noted that the state Public Utilities Commission would later review Eaton fire costs, determining if they were “just and reasonable.” If some costs billed to customers were rejected in that review, Edison shareholders would have to reimburse them for those amounts, the governor’s office said.

According to the legislation, that review of costs isn’t required until all Eaton claims are settled, leaving the possibility that customers would have to cover even costs found to be unreasonable for years.

“That will be expensive news to a lot of people,” said Michael Boccadoro, executive director of the Agricultural Energy Consumers Assn. “It is unfortunately what happens when major policies are done in the final hours of the Legislature with little transparency.”

Damages for the Eaton fire have been estimated to be as high as $45 billion — which could greatly exceed the $21-billion fund.

Homes in Altadena lay in ruins after the Eaton fire.

(Robert Gauthier / Los Angeles Times)

Sheri Scott, an actuary at Milliman, told state officials in July that insured losses alone range from $13.7 billion to $22.8 billion. That estimate doesn’t include payments to families who were uninsured or underinsured, or compensation for pain and suffering.

The bill allows Edison to issue bonds secured by new payments from its electric customers for Eaton fire costs that can’t be covered by the $21-billion fund.

Kathleen Dunleavy, an Edison spokeswoman, said the company supported the bill’s language because the bonds secured by customer payments provide a lower cost of borrowing than if the company used traditional financing. “Every dollar counts for our customers,” Dunleavy said.

“There are a lot of variables here,” Dunleavy added. “The investigation is ongoing and there is not an estimate of the total cost of the Eaton fire.”

Newsom’s office noted that under the amendments the utilities won’t get to earn a profit on $6 billion of wildfire prevention expenditures. Customers will still have to pay for the costs, but they won’t be charged extra for shareholders’ profit.

Since early this year, Edison, Pacific Gas & Electric and San Diego Gas & Electric had been lobbying Newsom and state legislative leaders, urging them to bolster the $21-billion fund because of concerns it could be exhausted by the Eaton fire’s extraordinary cost.

Videos captured the Jan. 7 inferno igniting under a century-old transmission line that Edison had not used for 50 years. The wildfire swept through Altadena, destroying 9,400 homes and other structures and killing at least 19 people.

Edison now faces hundreds of lawsuits filed by victims. The suits accuse Edison of negligence, claiming it failed to safely maintain its equipment and left in place the unused transmission line, which lawyers say Edison knew posed a fire risk.

“We’ll respond to the allegations in the litigation,” Dunleavy said, adding that the company inspects and maintains idle lines in the same way as its energized lines.

Even though the government’s investigation into the cause has not been released, Edison announced in July that it was starting a program to directly pay victims for damages.

The company has also begun settling with insurance companies that paid out claims for properties they insured in Altadena that were destroyed or damaged.

Limiting Edison’s liability for Eaton fire

The utility is expecting to be reimbursed for most or all of the settlements and the costs of the fire by the $21-billion wildfire fund that Newsom and lawmakers created through the 2019 legislation, according to a July update Edison gave to its investors.

The first $1 billion of damages is covered by an insurance policy paid by its customers.

After state officials warned that the Eaton fire could deplete the state fund, Newsom said in July he was working on a plan to create an additional fund of $18 billion.

Two days before the Legislature was scheduled to recess for the year, three lawmakers added complex language to SB 254 to create what Newsom called the new $18-billion wildfire “continuation account.” Before the bill was amended, consumer groups had been supporting it because it aimed to save electric customers money.

The late amendments required the Legislature to extend its session by a day to meet a state constitutional rule that says proposed legislation must be public for 72 hours before a final vote.

“It’s impossible to believe that legislators could have understood all of this in 72 hours,” Maurath Sommer said. She noted that Newsom’s 2019 law, AB 1054, was introduced and quickly passed in a similar manner. “And it is clear now how poorly that effort fared in achieving the claimed objective of protecting public safety.”

Boccadoro said he believed the amendments were added to a bill favored by consumer groups to give it “some political cover.”

Assemblymember Cottie Petrie-Norris (D-Irvine), one of bill’s authors, said she believed utilities needed protection from wildfire liabilities because of a legal doctrine in California known as inverse condemnation, which makes them responsible for damages even if they weren’t negligent in starting it.

“This is the best possible deal for ratepayers as we navigate the truly devastating impacts of the climate crisis,” Petrie-Norris said of the legislation. The other two authors — state Sens. Josh Becker (D-Menlo Park) and Aisha Wahab (D-Hayward) — did not respond to requests for interviews.

After the bill passed, both Edison and PG&E praised its provisions in presentations for investors.

Edison called the bill “a key action” that demonstrated lawmakers’ support of its “financial stability.”

The amendments added to the protections that utilities gained in 2019 through Newsom’s AB 1054. At that time, PG&E was in bankruptcy proceedings. It had filed for protection after its transmission line was found to have ignited the 2018 Camp fire, which killed 85 people and destroyed most of the town of Paradise.

PG&E explained in a September presentation that before Newsom and lawmakers changed the law in 2019, utilities that wanted to pass fire damage costs to customers “bore the burden of proving” that their conduct related to the blaze was reasonable and prudent.

Newsom’s 2019 law changed that standard, PG&E said, so that the utility’s conduct was automatically deemed reasonable if state regulators had granted the company what the law called a safety certificate.

Since 2019, the state has regularly issued the companies these certificates — even when regulators find maintenance and safety problems.

Edison received a safety certificate less than a month before the Eaton fire, even though it had thousands of open work orders, including some on the transmission lines in the canyon where the fire started.

To get a certificate, the utilities must submit a plan to state regulators for preventing their equipment from sparking fires. They also must tie executive pay to the company’s safety performance, with bonuses expected to take a hit when more fires are sparked or people are killed.

Even though Edison failed at key safety measures last year, The Times found that cash bonuses for four of its top five executives rose. The company said that was because of their performance on responsibilities beyond safety.

With a safety certificate in hand, Edison told investors in July that the maximum it would pay for the Eaton fire under the law’s limit was $3.9 billion, a fraction of the expected costs. The utility said the wildfire fund would reimburse it for all the costs, unless an outside party can raise “serious doubt” that it had not acted reasonably before the fire.

The SB 254 amendments also clarified key language in the 2019 law — clarifications that Edison told investors in September were “constructive for potential Eaton fire losses.”

That language allows utilities that cause repeated major wildfires within a period of three years to reduce what they must pay back to the fund for a second fire if they are found to have acted imprudently.

“This certainly does not seem to encourage utilities to stop causing fires,” Maurath Sommer said of the provision.

Edison’s Dunleavy dismissed concern about the provision. “Safety remains our top priority,” she said.

Campaign contributions to Newsom

The three utilities have long been generous political donors to both Democrats and Republicans in California, including to Newsom and current legislative leaders in Sacramento.

Edison, for example, gave $100,000 to Newsom’s campaign last year to pass the mental health initiative known as Proposition 1.

This summer Edison gave $190,000 to the state Democratic Party, which is helping Newsom campaign for Proposition 50, which would redraw congressional districts.

Newsom’s staff didn’t respond to questions about the contributions.

Dunleavy said that the company’s political donations are not charged to customers. She said Edison gives contributions to politicians who share its commitment to “safely serve our customers.”

Newsom said in 2019 that the bill capping utilities’ fire liabilities would “move our state toward a safer, affordable and reliable energy future.”

He and lawmakers said the law would make the public safer by requiring the utilities to do more to prevent fires, including aggressive tree trimming and the installation of more insulated wires.

Even though the utilities have raised electric rates to charge customers for billions of dollars of fire prevention work, their electrical equipment continues to spark blazes.

According to Cal Fire statistics, if the Eaton fire is confirmed to have been ignited by Edison’s transmission line, at least seven of the state’s 20 most destructive wildfires would have been caused by the three utilities’ power lines. Two of those utility-sparked fires happened after the 2019 law passed.

Edison’s lines ignited 178 fires last year — 45% more compared with 2019. The company attributed last year’s increase to weather conditions that created more dry vegetation.

The governor’s staff said they disagreed with claims that the legislation reduced utilities’ accountability. They pointed to a measure in the 2019 law that requires a utility to reimburse the wildfire fund for all damages from a fire if its actions are found to constitute “conscious or willful disregard of the rights and safety of others.”

Advocates for utility customers have repeatedly said they believe that standard is too high to keep California utilities from causing more fires.

“Instances of utility mismanagement could easily fall short of the ‘conscious or willful disregard’ standard yet nonetheless cause a series of catastrophic wildfire events,” wrote the commission’s Public Advocates Office in a filing soon after the 2019 law passed.