groom

A GROOM en route to his £2,000 honeymoon has claimed he was banned from boarding an international flight because of a faint “stamp smudge” on his passport.

South Yorkshire newlyweds Josh, 31, and Eden Reekie’s plan to fly to Thailand in October was foiled when Etihad Airways staff flagged an issue with the pair’s travel documents.

The couple had booked a TUI holiday package to Phuket, forking out £2,400 to celebrate a second honeymoon after tying the knot in 2024.

Staff at the Etihad check-in desk at Manchester Airport “immediately” flagged an issue with both passports, making the couple wait.

After an anxiety-riddled 30 minutes, Eden’s passport was cleared, but Josh was told he would be unable to fly due to his passport being “water damaged”.

Josh said: “The duty manager started checking [the passports] and taking photos of them”.

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“No one told us anything about what was happening, she just turned around and said ‘I’m really sorry but you can’t fly’,” he said.

Ironically, the faint smudge on a 2019 Thai travel stamp left him unable to board the flight.

The revelation shocked the industrial electrician from Barnsley, who said he had used his passport for international travel 12 times this year without issue.

“I hadn’t long flown with that passport so I didn’t think there was anything wrong with it,” he said.

“I travelled 12 times in 11 months with that passport and had no issues.

“Fair enough there’s a smudged stamp, but who’s to say that didn’t happen when they stamped it and closed the passport.”

In a bid to get on their holiday, Josh and Eden scrambled to apply for a new passport; however, holiday provider TUI cancelled their return flight and accommodation.

“We were really looking forward to it,” Josh said.

“We went and stood outside and just didn’t know what to do.

“It’s a very surreal feeling walking into an airport then walking out of the departure lounge.”

With Josh able to get a new passport within two days, the dismayed couple coughed up more cash for a last-minute trip to Cyprus.

They have since demanded compensation from Etihad and TUI.

“I felt really disappointed because there was no empathy or remorse from Etihad Airways,” Josh said.

“I know they probably see it daily but people save up all year to go on holiday.

“We were stressed because of all the money we’d spent.”

Josh said he “couldn’t understand” how one airline staff member had total authority.

“For someone on the check-in desk to just say ‘you’re not going’,” he said.

“How [can] someone have that authority to refuse you and not be able to get a second opinion.

“If it was the picture page, I could understand it, but the fact it was the stamp page just annoyed me.”

Josh said they’d been left “gutted” and described the event as “soul destroying”.

“I just hope it doesn’t happen to anyone else,” he said.

“We’d like our money back. We’ve had no help from TUI or Etihad.”

In response, an Etihad spokesperson said Thailand‘s immigration authorities had advised airline staff “not to board the passenger based on the passport’s condition”.

“A passenger flying from Manchester to Phuket on October 7 was denied boarding due to visible water damage in their passport at the time of check-in,” the spokesperson said.

“Check-in staff therefore did not allow the passenger to board in compliance with regulatory guidance and destination entry requirements based on the condition of the passport at the time of travel.”

The spokesperson said “British passports must be machine-readable and fully intact, with no torn pages, water damage, delamination or illegible details, to comply with Thailand’s immigration policy”.

TUI has been contacted for comment.

Another newlywed recently suffered a honeymoon nightmare when her face collapsed after her trip was cancelled at the last minute.

Gail Morgan, 50, suffered a Bell’s Palsy attack, paralysing the muscles down one side of her face after the £6,000 cruise was postponed just prior to boarding – and then axed completely.

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Gail and new husband Pepe Davies, 53, from Wales, had flown out to Miami following their glam wedding only to be told the liner had suffered a “technical issue”.

Gail said “Celebrity Cruises didn’t even inform” the couple of the cancellation, however they were later issued a credit voucher, totalling £2,619.

Ofcom has received more than 100 complaints from Married At First Sight viewers over the way groom Ashley was treated during his time on the hit E4 reality series

Ofcom has received more than 100 complaints from Married At First Sight fans over the way a groom was treated. Earlier in this series of the hit E4 reality show. viewers watched as midwife Grace ‘tied the knot’ with Ashley but she was visibly not very keen from the start.

The couple made it past the initial wedding stage of the experiment, but various issues kept cropping up as they tried to embark on their new relationship and it all ended after one final argument that took place at a dinner party.

She added: “I expect you to act like a grown man capable of self-control. Sponsored by Canesten Duo.” The pair have been notably absent at various points within the series, and in the end, Ashley removed his wedding band when he decided that ‘couldn’t do anymore‘ for her without her taking issue with it as she accused him of ‘twisting’ everything.

READ MORE: Married at First Sight UK’s Ashley issues statement after sparking romance rumoursREAD MORE: Married At First Sight UK’s Grace takes brutal swipe at Ashley as fans express concern

But viewers have taken issue with the way that experts Mel Schilling, Paul C Brunson and Charlene Douglas seemingly enabled Grace’s behaviour during her time on camera. A spokesperson for Ofcom confirmed: “Complaints related to the experts allegedly enabling Grace’s treatment of Ashley.” In total, the regulator received 166 complaints from angry viewers.

It comes just one day after Grace took to social media to hit out at her ex regarding their final argument. She said: “I expect you to accept no for an answer. I expect you to prioritise my discomfort over your desire for sex. I expect you to act like a grown man capable of self-control. Sponsored by Canesten Duo.”

Things went from bad to worse for the couple during Wife Swap week, when Ashley admitted that he was ‘happier’ when his bride was not around. On the verge of tears, he explained: “I’d hate to hurt Grace’s feelings. I just feel like I can’t give any more to this. So I have to be selfish and put myself first. Grace then admitted: “I would have really liked if this had worked out I think we recognise now there was never anyway it was going to (work). But yeah, you do know that deep down.”

When viewers first met Ashley and Grace, she refused to accept a kiss on the lips when they were pronounced as husband and wife. Things got even more heated between the pair at the dinner following the wedding, when Ashley admitted that he had been raised with ‘old-fashioned’ morals and believed that a man should be the breadwinner. Grace was visibly shocked at this revelation, and in a confessional, she fumed: “God, here we go!”

Later on, Grace’s friend Georgina interrogated Ashley over his outlook on life and when he suggested he was not necessarily a feminist, she raged that someone like that was not going to be a match for Grace.

She said: “My advice was, she wants to know you respect her.” She then relayed her concerns to Grace, but insisted she had managed to warm to Ashley by explaining to him just what she thought a feminist was. This whole scene did not go down well with some viewers either, with one writing: “Grace & her friends seem like the type to bring about their own misery,” and another slamming it as the ‘most insufferable conversation’ they had ever heard.

Viewers will have to wait to see just how things pan out between Ashley and Grace on the next episode, but the trailer for next week teased that things might not be looking so good.

In a short clip, Grace raged: “Every now and then he says something, and it’s like ‘Do you know how that sounds?!'”

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