fedup

A FANCY coffee shop in northern Italy has been swamped with protests after a fed-up customer revealed she was charged extra for having her croissant cut in half.

The woman, who has not been named in local media, visited Audrey Patisserie in Oderzo on Sunday for breakfast, ordering two coffees and a pastry.

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But when she asked staff to slice the croissant so she could share it with her mother, she later discovered an extra €0.10 (around 9p) charge on the bill.

Fuming, she shared the receipt online, writing: “It’s not about the cost, it’s the principle.”

Her post spread like wildfire, sparking an avalanche of fury from social media users.

One user blasted: “You have to hate your customers to charge them €0.10 to cut a croissant in half.

“A total lack of elegance, refinement, and empathy.

“They should bring hotel management students to your restaurant to show them how not to treat your customers. Pathetic.”

Another piled on: “Disgusting cappuccino and they ask 10 cents to cut a croissant in half, never again, how squalid.”

A third raged: “€0.10 what a disgrace… just to cut a croissant!!!”

The backlash left café owner Massimiliano Viotto under siege, as his shop was bombarded with negative reviews.

He said: “We were flooded with one-star reviews from people who have never even visited our shop.

“Our Google rating dropped from 4.5 to 3.5, but we’re confident it will recover with time and dedication.”

Viotto denied the charge was a rip-off, even though it doesn’t appear on the menu, claiming it covers the use of an extra plate and napkin and the “skill” needed to cut a pastry.

Bafflingly, a photo from the café shows a staff member simply snipping through a croissant with a pair of scissors while steadying it with a fork.

He insisted: “It’s not a scam. It is a conscious choice that we defend with pride.”

The row adds to Italy’s growing reputation for bizarre summer surcharges.

Last year, a woman in Arezzo revealed she was slapped with a £50 fee to cut her own birthday cake in a restaurant.

And it’s not the only baffling bill making headlines.

A man has told how he was left scratching his head after a local restaurant added a mysterious “S Charge” to his tab.

The 2.75% extra fee — around 70 cents — appeared despite him paying in cash, meaning it couldn’t be a card surcharge.

Posting the receipt online, he wrote: “After eating at a local restaurant I noticed a charge on the receipt I did not recognize and have never seen before.

“I emailed the contact listed on their website a week ago but never received a response.

“Can someone tell me what is the S Charge (2.75%)? Can’t be a credit card up charge since I paid cash.”

The post sparked heated debate, with most guessing it was some form of service charge.

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The latest strategy consists of inventing names of “secret” coves that do not actually exist, so that tourists flock to urban areas that have nothing to do with the coast

Fed-up locals in a Spanish holiday resort are trying to fool holidaymakers into going to fake beaches.

The protesters are waging a “dirty tricks” campaign to try and fool holidaymakers in the midst of the row over tourism congestion. They are inventing fake beaches on the Balearic island of Majorca, which has been targeted by a string of protests and demonstrations since last summer.

The latest strategy consists of inventing names of “secret” coves that do not actually exist, so that tourists flock to urban areas that have nothing to do with the coast. These false names are usually the same as those in popular areas in the capital of Palma.

In a video explaining the ploy, a young local woman said: “These are not beaches, they are dangerous places that you should avoid. If you want to avoid getting scammed, look up the location online before you go. If you find a lot of information, it’s a real beach. If not, avoid going.”

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The practice, which some justify as a way to protect the island’s natural areas, is fuelling an intense debate about the impact of tourism. Some of the beaches being promoted but which don’t exist include Son Gotleu, Son Roca and Son Banya Korea.

The scam is the latest in a series of tricks organised by mass tourism protesters who have previously resorted to putting up fake signs saying a particular beach or access road has been closed or is for locals only.

Last week, the platform “Majorca Platja Tour” announced the first “symbolic occupation” of a beach this summer amid calls for residents-only beaches. “Prepare your towels, umbrellas and banners because we will be making a new symbolic occupation on a beach in Mallorca,” the campaigners announced in a statement.

The protests will echo those of last summer carried out at Platja de Palma, one of the best beaches in the capital, and Caló des Moro, a stunning beach located in the south-east of Mallorca featuring 40 metres of fine-grained sand surrounded by cliffs.

The protestors say beaches in Mallorca are so packed with tourists that locals avoid going in the summer. They want holidaymakers either banned from certain beaches or for areas to be designated for local residents only and not tourists.

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“What used to be a corner of peace becomes a theme park,” they claim. They say the beach at Platja de Palma is a prime example: “There is no area that better represents the overcrowded Mallorca than this one.”

For this reason, they are demanding that parts of the beach are kept just for residents, or that residents are given preferential access to them.

The group highlighted the Municipality of Ameglia in North East Italy, where 60% of the beaches are kept for local residents.

Road routes to many beaches in Majorca are frequently clogged with traffic during the high season, with hundreds of cars parked on sandbanks.