Father Christmas

From walking around in -32 degrees, eating Reindeer pizza, to having just a few hours of daylight – here’s what it’s really like to work in Lapland over Christmas

Lapland is one of the most enchanting and Christmassy places in the world during this time of year, with its snow-dusted forests and roaming reindeer. Yet, imagine if the Arctic wilderness was the backdrop to your working day? And we’re not talking about being Santa Claus.

Saul Vendrig Castillo compares his office to a ‘real-life snow globe’ as he spends the most wonderful time of the year in Lapland, Finland, as a TUI representative. His job is to help create unforgettable moments for families who visit the magical winter wonderland, and it certainly comes with its perks.

“Every day I’m surrounded by snow, excitement and pure joy. Kids step off the plane with their mouths open in amazement, and you can feel the Christmas magic in the air. It’s like working inside a real-life snow globe!”, Saul said.

“Lapland is one of the only places on earth you can experience the magic of gliding through snowy forests, wrapped up warm, with a majestic reindeer leading the way. It’s peaceful, magical and gives you time to soak up the Lapland winter wonderland.”

Yet, it can come with its challenges as he revealed: “In December, we get just over two hours of daylight, which means at 4pm, it can feel like bedtime.” However, that hasn’t stopped Saul from making the most of the local delicacies, including one that some might frown upon.

“Reindeer pizza is amazing, and much better than I expected! I can also highly recommend a liquorice cake with blueberry ice cream that I ordered a few days in a row, as it was so good,” said Saul.

His job in Lapland can range from greeting families at the airport, helping them with their snowsuits and boots, to organising thrilling outdoor excursions such as husky sleigh rides, reindeer safaris or snowmobiling.

“The children get to ride in sledges pulled by a team of energetic huskies. The sound of their paws on the snow and the speed of the sledge make it an unforgettable adventure. Everyone leaves smiling and talking about it for days,” he explained.

But he confessed that the most rewarding part of his job is seeing the smiles on the children’s faces when they meet Santa. “When families visit Santa, it’s really special,” he shared.

“The children get to meet him in his cosy, twinkling cabin, tell him what they’ve been wishing for, and even receive a little gift to take home. The excitement in their eyes is priceless, and it’s magical for the parents to see too.”

Saul added: “When a child sees their first reindeer or throws their first snowball, that’s the moment you realise how special this job is. Then you take them to meet the Big Man, and their faces light up in a way you never forget. Parents often tell me this is the Christmas they always dreamed of giving their kids, so it’s really special to be a part of that experience.”

Currently in Lapland for his second season with TUI, Saul has picked up a few handy tips for those looking to visit the enchanting destination. He advised: “Make sure you bring lots of loose layers to wear under your snow suit as they trap the heat, whereas tight clothes can make you colder fast. And once you feel the chill, it’s hard to get rid of it, some days it can get to –32 degrees.”

He added that because Lapland only gets just over two hours of daylight in December, it’s best to “plan your activities with this in mind to really maximise those daylight hours”.

Additionally, Saul suggested: “For many people visiting Lapland, their bucket list goal is to see the Northern Lights, and my one piece of advice is to always be patient with them. They can be unpredictable, but they really are a sight to behold when they appear in the evening.”

During the summer season, Saul works as a TUI rep in various countries, including Greece, the Costa del Sol, and Mallorca. Yet, there’s something about Lapland, “The snow, the lights, the magic, the excited families always pull you back. There’s nowhere else like it,” he said.

If you’re interested in soaking up the festive merriment or planning a winter getaway for next year, TUI offers various packages to Lapland, departing from regional airports across the UK. The packages typically include flights, snowsuits, activities and transfers, and of course, the chance to meet Santa and witness the Northern Lights.

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If your dog has missed out on the festive fun so far, there’s still time to book them into Paws in the Park at LEGOLAND Windsor. There’s even the chance for them to give Santa their wish list

If you’re looking for a festive family day out that includes your four-legged friend, then LEGOLAND Windsor is offering a day that dogs will love. On December 21 and 28, the iconic theme park will host Paws in the Park, a special event that allows dogs to accompany their owners to the attraction’s Christmas celebrations.

While most dogs don’t have much interest in LEGO, beyond chewing any stray pieces found on the floor, they’ll no doubt love the festive atmosphere of the park and a new place for walkies. Dogs can sniff their way around the park while owners enjoy over 20 rides, Christmas shows, and the Elf Training Academy.

And if your dog is on the nice list this year, why not treat them to a visit to see Santa himself? After 5pm, Santa’s Grotto in the Christmas Kingdom is open to doggos who are hoping for a visit from Santa Paws this year.

Owners who want to bring their dog to the park will need to pay for a £10 Pet Pass in addition to tickets for any humans visiting, and there are a few rules to follow. Dogs need to be kept on a lead, and you must bring any dog food and snacks with you, although there will be water points throughout the park.

Paws in the Park is part of Christmas at LEGOLAND, the theme park’s festive offering which describes itself as ‘the ultimate Christmas day out’. Until January 4, the park will be decked out in Christmas décor, turning it into a brick-shaped winter wonderland.

A number of rides are still open over Christmas, including The Dragon rollercoaster and the ever-popular LEGO City Driving School. Little kids will especially love the DUPLO Dino Coaster, based on the beloved toddler toys, and the LEGOLAND Express train which takes you on a tour of the park.

You can meet Santa and his elves in LEGO form, before dropping into the grotto to meet Father Christmas himself and give him your Christmas wishes. Visitors get a special LEGO gift to remember their trip.

LEGOLAND’s Christmas attractions also include the Festival of Flurries show, a musical where the audience are encouraged to dance and sing along in a lively yuletide show. As you walk through the park, you may also spot the Nutcracker’s Marching Band, a group playing brass band versions of your favourite Christmas songs.

And of course, there are plenty of opportunities to play with the beloved brick toys, including Build to Give. For every LEGO heart built in the workshop, a LEGO set will be donated.

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In addition to LEGOLAND Windsor, there are three European LEGO-themed parks, perhaps the most famous being in Billund, Denmark, the home of LEGO. Recently, LEGOLAND Deutschland in Germany announced they’d be adding a new Harry Potter land to their list of attractions, which will include Wizarding World-themed rides and accommodation. The park plans to release more information on this new land in the next 12 months.

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Courtney Bardell, 25, said the family-of-five faced two-hour waits for rides as well as pushing and shoving in crowds after forking out over £270 to visit London’s Winter Wonderland

A young girl was left in tears after an exhausted Santa “refused her entry” to his Grotto during a “disappointing” visit to Hyde Park’s Winter Wonderland, her mum has claimed.

Mother-of-three Courtney Bardell, 25, claims her children were “upset” following a disastrous outing to the popular London market last Saturday (12). She said the family-of-five endured two-hour queues for rides alongside aggressive jostling in crowds after spending over £270 on travel, attraction passes, and food.

However, the event’s organisers have said that admission to see Father Christmas is paused at ‘peak times’, and that the grotto’s workers also have scheduled breaks.

The stay-at-home mum, who attended with partner Connor, 26, and daughters Harlie-Mae, six, Lucia, four, and Essie, one, insists she won’t be returning to the festive event. Courtney, from Wellingborough, Northamptonshire, said: “I expected it to be busy but I didn’t expect it to be as busy as it was.”

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“I expected them (the kids) to see Santa and get a gift from Santa. It was advertised that Santa’s Grotto would be open until 6pm but we got there at about 3pm and the staff said ‘Santa’s had enough’. Harlie-Mae started crying because she wanted to see Santa. You could see through the glass that other children were getting to see him.”

Courtney said that her family arrived at 2pm and were instantly taken aback by the sheer volume of visitors.

She added: “The kids couldn’t even walk without getting pushed over. My six-year-old was asking me after half an hour ‘when are we going home?’. You also get advertised a meal which we assumed would be in a sit-down restaurant but there weren’t enough tables at all, so you’re getting pushed while you’re trying to eat.”

Courtney has since shelled out £35 to take the children to a local grotto after Harlie-Mae labelled her day at Winter Wonderland as “rubbish”.

“We’ll probably just go somewhere local next time”, she added. “It’ll save the disappointment.”

In a statement from Winter Wonderland, a spokesperson said: “Hyde Park Winter Wonderland’s priority is the safety of all our visitors. To manage visitor flow, we operate specific entry times and a ticketing system to help guests enjoy the event comfortably.

“We understand there can be queues during particularly busy periods and work to clear these as quickly as possible. Santa’s Grotto operates with scheduled breaks, and admissions may be paused at peak times.”

Courtney isn’t the only one to be left disappointed by her Winter Wonderland experience this year. A woman who ordered a hot chocolate at the Hyde Park attraction was left floored by the price, and took to TikTok to show how she managed to spend £70 on food and drink during her trip.

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However, there are cheaper alternatives such as Christmas markets in Europe. The cheapest Christmas market in Europe was recently revealed as Poznan in Poland, which is just a two hour flight from the UK. Visitors can book hotel rooms for as little as £30 a night, and pints are about £2 in this underrated city.

Another option closer to home is Newcastle Christmas Market, recently named one of the best in the UK by readers of Which? It was recently praised for having a large number of independent traders, the majority of them being local to Newcastle, and groups can pre-book igloos in the city centre and enjoy food and drink service with somewhere to shelter.

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