Wizz Air rated worst airline for 'diabolical' customer service in survey by frustrated passengers
The results from a new Which? survey have revealed that Wizz Air is the worst airline in the UK doe customer service, despite the airline's…
‘Tacos forever’: 101 reasons to love Los Angeles
101 tacos for Jonathan Gold’s birthday, plus pizza box mysteries, Star Leaf mysteries and the mystery of who is buying Erewhon’s “raw animal smoothie.” Also…
Mastering Customer Relationship Management: Tips for Small to Medium Enterprises
Customer relationships are the lifeblood of any business. For small and medium enterprises, managing these relationships effectively translates to business growth. But where do you…
Cadbury says ‘sorry’ as customer notices HUGE change to beloved Picnic bar & blasts ‘you’ve pushed us TOO far’
CADBURY has apologised after a furious customer pointed out a huge change to the classic Picnic bar. The chocolate giant was branded "embarrassing" and accused…
Taming ‘The Bear’: What Alice Waters could teach chef Carmy
Announcing this year’s Restaurant of the Year and Gold Award, plus this weekend’s Mr. Beef pop-up and more Chicago eating, how climate change is moving…
Airlines' 'infuriating' AI customer service methods exposed by undercover probe
A new investigation has revealed eight major airline's customer service standards and whether the use of AI in their customer service systems is actually effective…
I design fashion for large busts with small frames – a customer canceled her breast reduction after buying my clothes
ALICE Kim, founder of fashion company PerfectDD, is boosting women's confidence by helping them put their best bust forward.Since ditching the banking world to design…
Burgers, ice cream, oyster bars and great patios: What and where to eat in L.A. this summer
“The drive itself is one of the most breathtaking in the region,” my colleague Stephanie Breijo begins when describing her destination, Cafe on 27 in…
10 of L.A.’s best Persian dishes, from kebabs to spiced cookies
On an early evening in mid-March, I relaxed into a dinner that has become an annual tradition.The meal — celebrating Nowruz, the ancient rite of…
Ryanair customer shows how to pack all clothes into cabin bag at no extra cost
We all love jetting off on holiday, but packing is never a fun task. Thanks to one woman's simple hack, it could just be about…
Why I skipped the line at Something About Her for an easier lunch
I thought I might, but then I couldn’t. So I went elsewhere and had a rewarding, far easier meal. That about sums up lunch a…
Scott Parnell Improves Customer Experience, Productivity and Delivery Sustainability with Descartes’ Electronic Proof of Delivery
This section is Partnership Content suppliedThe content in this section is supplied by GlobeNewswire for the purposes of distributing press releases on behalf of its…
World’s No. 3 restaurant chef speaks out
A 21st century French chef, L.A. Taco’s Taco Madness, a Juneteenth bake sale, yakitori in Vegas, ube everywhere and Steph Curry’s favorite popcorn. I’m Laurie…
L.A. love at World’s 50 Best Restaurants awards in Vegas
To reach the shop serving the best cup of coffee within walking distance of my hotel, I left my room around 8:30 a.m. and rode…
The real Michelin meals behind Ruth Reichl’s ‘Paris Novel’
Many of Ruth Reichl’s decadent eating scenes in “The Paris Novel” were based on real meals she reported on for the L.A. Times. Plus, L.A.’s…
Your next L.A. taco destination should be Tacos La Carreta in Whittier
Peering over the counter at Tacos La Carreta in Whittier, I watch the cook in front of the comal assemble chorreadas — one of the…
Bill to scrutinize new electric charge dies in committee
The Assembly Appropriations Committee on Thursday killed a highly watched bill that would have required legislators to study and review a controversial new electric charge…
Los Angeles’ best mom-approved chilaquiles
Happy Mother’s Day weekend. I’m Laurie Ochoa, general manager of L.A. Times Food, with this week’s Tasting Notes.Sometimes Mom really does know best An order…
Best bra shops with private fittings in Los Angeles
After visiting the bra shops of Los Angeles, I learned that every chest is a country of its own, and there’s a committed and generous…
So L.A.: Salam Falafel operates from a taqueria after hours in a Ktown strip mall
Several things have been consistent each time I’ve swung by Salam Falafel, a two-month-old late-night pop-up in a Koreatown strip mall. One constant is that…