Cathay Pacific

The airline said Andy would need to pay almost four times the price of his ticket if he wanted the bag on the plane

A man was charged over a thousand pounds – to take one extra suitcase on his Qatar Airways flight. Andy Donovan, 23, planned a trip to Kingsbury, Melbourne, for six months to play cricket over the Australian summer.

He booked a Cathay Pacific flight, which included a transfer in Hong Kong. But he switched his ticket that morning for a Qatar Airways flight to Melbourne, via Doha, Qatar, when he saw the ‘super typhoon Ragasa’ was headed for Hong Kong.

The flight, on September 22, cost him £312.28 to book. Andy’s bag allowance changed with his flights and was reduced to one bag of checked luggage, rather than two, as his Cathay Pacific flight had been. As Andy needed two suitcases – one for his possessions and a second for cricket kit – he attempted to buy an extra bag on the Qatar Airways website but claims it kept crashing.

So he resolved to pay at the airport – until, to his horror, he was charged £1,103.72 for his additional 25kg bag. Andy, a marketing executive, from Exeter, Devon, said: “I thought I could pay for the extra luggage in person – I knew it might be more, but I didn’t think it would be that much. It was several times the cost of the actual ticket, it didn’t make any sense.

“I was in shock. I had no choice but to pay it because I needed my kit. It’s personalised to me for my specifications so I couldn’t just replace it.

“They charge you per kilo you’re over the limit, and I had a whole extra 25kg bag. I wasn’t offered to buy a whole extra bag at the airport.”

Andy said it wasn’t explained to him how the charge was calculated but he paid it so he could still fly. Qatar Airways’ website states that within six hours of departure, per additional kg of luggage, there is a $60 (approx £44.60) charge. Andy plays for the Philippines national cricket team.

His younger sister, Katherine Donovan, 21, also plays for that team and he claims she had taken the same flight a week earlier, with two bags, with no issues. But ahead of Andy’s departure, dad Barry Donovan, 81, a retired pilot, was the one who spotted news of the typhoon near Hong Kong the day of the flight.

To avoid his son being stuck in Hong Kong airport, he advised Andy switch to a flight which transferred elsewhere, which he was allowed to do because Barry had privileges as an ex-employee of Cathay Pacific. On the day of the flight, Andy instead got a ticket for a Qatar Airways flight to Melbourne, via Doha, Qatar.

Andy had to call Barry for a loan to cover the costs – as he had no choice to pay if he still wanted to fly. Barry compared the policy to “extortion” and feels “someone should go to jail for this”. Barry said: “We got the tickets sorted for Andy, but nowhere on the tickets was the luggage restriction mentioned.

“He tried to book an extra bag online but couldn’t. When he rang me from the airport, I told him to just pay whatever they charged, and we’d sort the money later. But when he told me what that was, I couldn’t believe what they charged him.”

“£1,100 is totally unacceptable. It’s extortion – ‘give us the money, or you don’t travel at all’.”

Barry says both he and Andy have attempted to contact Qatar Airways but have not received a response. Barry added: “How many other people have they done this to? It’s just not right.”

Qatar Airways has been approached for comment.

Vietnam Airlines and Vietjet Air have recently joined other carriers in banning the use of power banks onboard

Two additional airlines have joined a growing list of carriers prohibiting the use of one popular gadget that countless travellers rely on during flights.

Both Vietnam Airlines and Vietjet Air have now implemented measures to prevent passengers from using power banks to charge their electronic devices whilst in the cabin. This follows comparable actions by numerous other airlines throughout the year, many of which operate in and out of the UK.

The new regulations arise from mounting worries regarding the safety of lithium batteries on aircraft. Just last week, the US Federal Aviation Authority (FAA) released an updated alert following 50 incidents involving power banks on board.

They declared: “Lithium batteries stored in passenger overhead bins and or in carry-on baggage may be obscured, difficult to access, or not readily monitored by passengers or crewmembers. Because of this, detection of thermal runaway and firefighting measures may be delayed in flight, increasing the risk to safety.”

Under these fresh regulations, travellers will no longer be permitted to charge their gadgets using power banks during flights, nor can the battery packs be recharged via in-flight ports, reports the Express. Passengers are still allowed to bring power banks into the cabin, but they must remain unused and visible at all times.

The first airline to introduce such a prohibition was Air Busan, after a power bank fire in January forced one of its aircraft out of service. Fortunately, no passengers were harmed, but the incident caused considerable damage.

The biggest name on the list of airlines banning the use of power banks is Emirates, the Middle East-based travel giant. Bosses announced that a ban on power banks will be enforced from October 1, 2025.

A spokesperson for the airline stated that “Emirates customers are still permitted to carry one power bank onboard with specific conditions” but clarified that “the power banks may not be used while in the aircraft cabin – neither to charge devices from the power bank, nor to be charged themselves using the aircrafts’ power source.”

The spokesperson added: “After a comprehensive safety review, Emirates is taking a firm and proactive stance to mitigate risk when it comes to power banks onboard. There has been a significant growth in customers using power banks in recent years, resulting in an increasing number of lithium battery-related incidents onboard flights across the wider aviation industry.

“All power banks are subject to the new rules onboard Emirates. Emirates new regulations will significantly reduce risks associated with power banks by prohibiting their use while onboard the aircraft.

“Storing power banks in accessible locations within the cabin ensures that in the rare event of a fire, trained cabin crew can quickly respond and extinguish the fire. Safety is one of Emirates’ core values, and a cornerstone of all operations and practices.”

UK Civil Aviation Authority guidance

The UK Civil Aviation Authority (CAA), alongside other aviation regulators, advises that lithium batteries and power banks should be carried in hand luggage and switched off completely to minimise fire risks.

Their guidelines specify that the heat-generating element of a lithium battery-powered gadget should be “separated” from the battery – meaning the battery or heat-generating part should be taken out. The guidelines state: “Any battery that has been removed must be protected against short circuit (by placing in its original retail packaging or by otherwise insulating terminals, e.g. by taping over exposed terminals or placing each battery in a separate bag or protective pouch).”

Portable electronic devices containing lithium ion batteries that exceed a Watt-hour rating of 100 Wh and under 160 Wh should also be stored in carry-on baggage. The CAA further advises: “If devices are carried in checked baggage measures must be taken to prevent unintentional activation and to protect from damage and the device must be completely switched off (not in sleep or hibernation mode).

“Large portable electronic devices such as laptops and tablets should not be packed near aerosols or perfumes.” The new regulations introduced by airlines affects passengers flying from London aiports including Heathrow, as well as other major transport hubs like Manchester, Birmingham and Edinburgh.

Full list of all 14 airlines banning power bank use aboard a plane

Operating in the UK:

• Asiana Airlines: London Heathrow
• Cathay Pacific: Heathrow, Manchester
• China Airlines: Heathrow
• Emirates: Heathrow, London Gatwick, London Stansted, Birmingham, Manchester, Newcastle, Glasgow, Edinburgh
• EVA Air: Heathrow
• Korean Air: Heathrow
• Singapore Airlines: Heathrow, Gatwick, Manchester.
• Starlux Airlines: Gatwick
• Vietnam Airlines: Heathrow

Not serving UK airports:

• Air Busan
• Hong Kong Airlines
• Thai AirAsia
• Tigerair
• Vietjet Air

On August 4, 294 passengers were trapped on a flight from Los Angeles to Hong Kong and not allowed to disembark for almost 29 hours owing to a severe ‘Black Warning’.

Those boarding Cathay Pacific flight 883 on August 4, 2025, from Los Angeles to Hong Kong knew they were in it for the long haul — but little did they know exactly how long it would be.

In what can rightly be described as a nightmare flight from hell, 294 passengers were trapped on flight CX883 and not allowed to disembark for almost 29 hours.

While the initial journey from Los Angeles to Hong Kong averages around 13.5 hours, passengers aboard flight CX883 ended up spending almost twice that amount of time on the Cathay Pacific Boeing 777 due to a ‘black warning’ in Hong Kong at the time of landing. It comes after a ‘traumatised’ family are stranded at Palma Airport after being told they can’t board a Jet2 flight.

The Hong Kong Observatory issues a Black Rainstorm Warning in extreme weather conditions, which means over 70 mm of rain is expected to fall each hour increasing the likelihood of landslides, flooding, and severe disruption. In such cases, flights may be delayed, diverted, or cancelled.

And that’s exactly what happened with flight CX883.

After taking off from Los Angeles International Airport (LAX) at 12:55am local time, nearly 300 passengers onboard the Cathay Pacific flight made their way west across the Pacific.

After 13 hours, as the 15-year-old Boeing 777 craft began its final 5,000-foot descent into Hong Kong International Airport, the Black Warning was issued, and flight CX883 was diverted to Taipei to wait out the weather. The plane then landed at Taiwan’s Taoyuan International Airport after 15 hours and 33 minutes since departing from LAX.

While it’s standard practice for Cathay Pacific to regularly divert to Taipei when a landing in Hong Kong is not possible — what’s unusual is Cathay Pacific’s decision not to allow passengers to disembark for another 10.5 hours citing immigration restrictions and international laws.

This resulted in the craft sitting at various remote stands on the tarmac, as per Flightradar24 . In fact, flight CX883 may have just broken the record for the world’s longest commercial flight in terms of duration spent by passengers inside the cabin.

Terrifying scenes from inside the flight were posted to the social media platform Threads by aircraft engineer Fahad Naim (@mfahadnaimb) with the caption: “On August 4th, a flight from Los Angeles to Hong Kong set a new record for the longest continuous time spent in an airplane cabin.

“The flight, CX883, was delayed due to a thunderstorm in Hong Kong and was diverted to Taiwan. Passengers spent nearly 29 hours in the cabin, waiting for the weather to clear. The flight finally landed in Hong Kong on August 5th, and passengers applauded the pilot for a safe landing.”

Replying to a comment on his post, Fahad provided an insight into the situation inside the plane, writing: “I think the crew had it way harder because a lot of passengers were anxious and wanted to get off the plane. Plus, dealing with complaints and requests for food and drinks would make things even tougher for the flight attendants.”

At some point, Cathay Pacific was forced to swap out the pilots and cabin crew operating flight CX883, so as to ensure the crew were legally fit to finish out the final leg of the gruelling journey. The flight finally landed at Hong Kong International Airport at 7:15pm local time on August 5 — an astounding 28 hours and 20 minutes after its departure from the origin airport (LAX).

Hong Kong’s rare Black Rainstorm Warning comes as the city was battered with more than 350mm (13.8 inches) of rain in just a few hours on August 5 — making it the region’s most severe weather alert and the highest recorded daily rainfall in August since 1884 (when annual rainfall records started being kept).

The Mirror has approached Cathay Pacific for comment.