accidents

Will Hannington plunged 40ft from the balcony at his hotel in Dubrovnik, Croatia, during a holiday with friends – and he “smashed” his femur, fractured his rib and vertebrae

A desperate mother has had to take out a £15,000 loan to get her son home after he plummeted 40ft from a hotel balcony – despite having travel insurance.

Sarah Hannington’s son Will, 23, slipped on the “damp” surface as he attempted to pass something to his mate’s balcony next door during a break with friends in Dubrovnik, Croatia. Will, a furniture delivery worker, plummeted from the fourth floor of the hotel, “smashing” his femur, fractured his rib and vertebrae and damaged his kidneys and spinal cord.

Family say Will’s life was saved by “the fortune of falling on a small bush” but he needed a five-hour operation at a Croatian hospital to have a metal road inserted into his femur. Will, from Basildon, Essex, then woke up in intensive care.

After recovering, Sarah helped arrange Will to return home in a private ambulance – travelling around 1,400 miles across eight countries for 30 hours – and he is now at a London hospital. However, Sarah, 52, had to take out the loan to hire the transport because Will’s insurance company – which the family doesn’t want to name – denied his injury claim and classed it as “self-risk behaviour”.

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Fortunately, Sarah was able to use her son’s European Health Insurance Card [EHIC] to cover Croatian surgery costs and his stay in intensive care, which cost another 15,000 euros (£13,000).

But the NHS worker remains furious with the insurance provider, insisting the hotel itself ruled out any inappropriate behaviour and supported Will’s case. Sarah, also from Basildon, continued: “It made me angry [that the claim was denied] because I had lost a week to get him home.

“He had his EHIC and insurance and did everything you were meant to do as a sensible person. An accident is an accident and you’d think it would be covered but it wasn’t. It made me wonder what the point of having holiday insurance was.

“When I got in touch with the insurance company, I just thought we’d be able to get Will home but after a week they declined the claim on the basis that they saw it as self-risk behaviour. It had been ruled out by the hotel that he wasn’t being silly and it was an accident and they had sent off their risk report to the insurance company.”

A GoFundMe has been created to help Sarah repay the loan. The mum of two said she had no choice but to take the loan as, since flying was unsafe, there was no alternative for Will to travel home from Croatia last month.

But Sarah, who works for the NHS, is relieved Will survived the horror – describing the situation as “a miracle.” He is set to undergo further surgery and extensive physiotherapy in the UK. He has now movement in his right leg or left foot.

Recalling the ordeal, Sarah said: “Will video called me in the early hours of the morning to tell me what had happened. I didn’t realise the height he had fallen from [at first]. He was in shock, distress and pain and he was putting a brave face on for me.

“It wasn’t just a broken leg. It was an intense fall. I prayed to God that I still had a son. It’s a miracle he’s alive. I’m glad he had his EHIC as this allowed him to be treated as a national in the country. The intensive care and surgery cost ran into 15,000 euros on its own so if we didn’t have the EHIC we would be facing this too.

“We came back to the UK via ambulance across eight countries and it took 30 hours. I went with him and it felt like a never-ending journey and he was in a considerable amount of pain. When we crossed over from the Channel Tunnel I cried as I was so happy to have him back in the UK.”

A family friend set up the GoFundMe page, unbeknown to Sarah. The mum continued: “We are just looking forward now and hoping he’ll be able to walk again and make a full recovery and go back to work. If you’re going to go to a European destination you need to have an EHIC and check the small print in your insurance.”

To donate to the appeal, visit this link.

Rescue teams searched for the missing after deadly incidents in Equateur province this week.

Two separate boat accidents this week in northwestern Democratic Republic of the Congo (DRC) have killed at least 193 people and left dozens missing, authorities and state media said.

The accidents happened on Wednesday and Thursday, about 150km (93 miles) apart in the Equateur province.

One boat with nearly 500 passengers caught fire and capsized on Thursday evening along the Congo River in the province’s Lukolela territory, killing 107 people, DRC’s Ministry of Humanitarian Affairs said in a report.

The report said 209 survivors were rescued following the accident, involving a whaleboat near the village of Malange in Lukolela territory.

A memo from the Ministry of Social Affairs, seen by the Reuters news agency, said 146 people were missing.

A day earlier, in a separate accident, a motorised boat capsized in the Basankusu territory of the province, killing at least 86 people, most of them students, state media reported.

Several people were missing, but the reports did not give a figure for how many.

It was not immediately clear what caused either accident or whether rescue operations were continuing on Friday evening.

State media attributed Wednesday’s accident to “improper loading and night navigation”, citing reports from the scene. Images that appeared to be from the scene showed villagers gathered around bodies as they mourned.

A local civil society group blamed Wednesday’s accident on the government and claimed the toll was higher.

Search operations took place after the accidents, with naval personnel and community volunteers combing the banks while authorities pledged medical care for the injured, assistance to bereaved families and the repatriation of survivors to their places of origin and destination.

River transport is a lifeline in DRC’s vast rainforest regions, where old, wooden vessels are the main form of transport between villages. It is also often cheaper than travelling on the few available roads.

However, the vessels are poorly maintained and crumbling under the weight of passengers and their goods, and accidents are frequent.

On such trips, life jackets are rare, and the vessels are usually overloaded.

Many of the boats also travel at night, complicating rescue efforts during accidents and leaving many bodies often unaccounted for.

Rescue operations are also often hampered by limited resources and the remote locations of accidents.

The 35-year-old builder, named locally as Andrea Russo, somehow managed to bypass multiple layers of security before reaching a moving plane at Milan Bergamo Airport

The man who died after reportedly getting sucked into an aeroplane’s engine was neither a passenger or an employee at the airport, its boss said.

The 35-year-old man, named locally as Andrea Russo, ran onto the tarmac at Milan Bergamo Airport, the third-busiest international airport in Italy on Tuesday. He then got sucked into a plane’s engine, it is said, as the aircraft attempted to take off.

Giovanni Sanga, CEO of the group which operates Milan Bergamo Airport, has today expressed his “personal condolences” to the man’s family and offered fresh detail about what happened at the hub, a base for Ryanair and other airlines. He said the man, thought to have been a builder, actively “approached the aircraft of a scheduled flight” in the harrowing moments that led to his death.

Flights had been suspended and cancelled but the airport’s website now says all operations are scheduled, including flights from Edinburgh and London Stansted, to leave and arrive on time this morning.

Mr Sanga said: “The dramatic event has shocked the entire airport community. First of all, I would like to express my personal condolences and those of the company to the victim’s family, to whom we are close in this terrible moment.”

READ MORE: Milan Bergamo Airport: Man ‘sucked into plane engine’ and killed identified

Mr Sanga added: “From the very beginning, in addition to ensuring the immediate management of the emergency and assistance to passengers and crew, we turned our attention to the colleagues who witnessed the episode and were deeply affected by it.

“At 10:35am on July 8, at Milan Bergamo airport, a person, neither a passenger nor an employee of companies operating at the airport, despite the prompt counteraction of the police forces present, managed to enter the aircraft apron, then reaching the taxiway. Here he approached the aircraft of a scheduled flight, stationary and with its engines running, losing his life.

“The exact dynamics of the incident are being examined by the judicial authorities to whom SACBO (The Bergamo Milan airport authority) continues to provide all the necessary collaboration. The company, in coordination with the relevant bodies, immediately activated emergency procedures and assistance to the flight passengers, crew and ground personnel involved, also making psychological support services available.”

When all flights were halted at around 10.20am on Tuesday local time, SACBO said “a problem occurred on the taxiway”. Mr Sanga’s statement is the first time the group has given more detail about what happened.

The plane, an Airbus A319 of the Volotea airline, was flying to Asturias, Spain. It, and all other departures, were stopped as emergency services descended on the tarmac.

Milan Bergamo Airport in Orio al Serio, northern Italy, catered for more than 15 million passengers in 2023. Some 500,000 of those headed to and from Stansted Airport, typically on Ryanair flights.