EASYJET flights are set to be disrupted across Portugal for five days due to strikes – and it starts this weekend.
Staff are staging walkouts which will see flights cancelled at airports in cities like Lisbon, Porto and Faro.
Members of the SNPVAC union, which the airline’s cabin crew in Portugal belongs to, has announced walkouts from October 2–6.
The union has estimated that the strike in October could ground around 500 scheduled flights overall.
Some UK flights have already been cancelled ahead of the strike action.
Two return flights and one outbound flight from Southend Airport have been cancelled.
No flights from London Stansted Airport have been affected so far, according to reports.
From the UK, easyJet operates flights to Portugal from the likes of Birmingham, Bristol, Edinburgh, Glasgow, Liverpool, Gatwick, Luton, Southend, Manchester and Newcastle.
Passengers due to travel to or from Portugal during the strike dates are being advised to monitor communications from easyJet.
The Portuguese government has ensured that there will be a minimum of one Lisbon-London-Lisbon rotation per day during the strike.
No UK service from Faro or Porto appears on the protected list, and the order does not identify specifics when it comes to flights.
Anton Radchenko, aviation expert and CEO of AirAdvisor advised that “passengers should wait for a flight-specific decision and preserve the exact time of any cancellation notice.”
He added: “If easyJet cancels and they still need to travel, they should request rerouting at the earliest opportunity, including on another airline where that would reach the destination materially sooner, rather than automatically accepting a refund.”
It comes after cabin crew workers for easyJet previously held strikes in France between August 15 and 16.
Last month, easyJet pilots, again in France, staged a walkout across two days in September.
Members of the SNPL pilots’ union staged the strike over a pay dispute between September 13-14.
The SNPVAC union has announced further walkouts later on in the year in December between 19–23.
A spokesperson from the airline said: “We are extremely disappointed that SNPVAC is planning strike actions despite our willingness to continue a constructive dialogue.
“We had just started a conciliation process through the mediation of DGERT with the aim to reach an agreement to meet our employees’ requests and protect the sustainability of easyJet business in Portugal.
“The current union demands are unworkable especially given that our crew are already paid significantly above the Portuguese national average
“We are doing everything we can to minimize the impact of the strike on our customers including actioning some cancellations in advance to allow our customers to rearrange their travel plans.”
Flight compensation rules
A look at your rights if a flight is delayed or cancelled, when your entitled to compensation and if your travel insurance can cover the costs.
What are my rights if my flight is cancelled or delayed?
Under UK law, airlines have to provide compensation if your flight arrives at its destination more than three hours late.
If you’re flying to or from the UK, your airline must let you choose a refund or an alternative flight.
You will be able to get your money back for the part of your ticket that you haven’t used yet.
So if you booked a return flight and the outbound leg is cancelled, you can get the full cost of the return ticket refunded.
But if travelling is essential, then your airline has to find you an alternative flight. This could even be with another airline.
When am I not entitled to compensation?
The airline doesn’t have to give you a refund if the flight was cancelled due to reasons beyond their control, such as extreme weather.
Disruptions caused by things like extreme weather, airport or air traffic control employee strikes or other ‘extraordinary circumstances’ are not eligible for compensation.
Some airlines may stretch the definition of “extraordinary circumstances” but you can challenge them through the aviation regulator the Civil Aviation Authority (CAA).
Will my insurance cover me if my flight is cancelled?
If you can’t claim compensation directly through the airline, your travel insurance may refund you.
Policies vary so you should check the small print, but a delay of eight to 12 hours will normally mean you qualify for some money from your insurer.
Remember to get written confirmation of your delay from the airport as your insurer will need proof.
If your flight is cancelled entirely, you’re unlikely to be covered by your insurance.