Citroen

Major carmaker announces ANOTHER recall in UK over fears brake pedal could fall off

A HUGE carmaker has issued a UK recall, over fears that the brake pedals could fall off one of it’s vehicle models.

Earlier this year, Stellantis, the parent firm of French car manufacturer Citroen issued a huge recall of its motors fitted with Takata airbags, after they were linked to a number of fatal accidents.

Green Citroen C3 Aircross driving on a road.

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Citroen C3 models are affected by the recallsCredit: PA

The recall left 120,000 motorists unable to drive their vehicles, and now more models are being recalled, for a separate issue.

Citroen has urged anyone with a current C3 model to stop driving their cars, due to an issue with the break pedal.

The carmaker revealed that a problem with the assembly of the brake pedal box could result in the car’s brake pedal falling off, which would stop the mechanical brakes from being applied.

“During our regular quality process checks, an investigation revealed that certain right-hand-drive Citroen C3 and Citroen C3 Aircross could have a pedal box assembly that is not to the correct specification and is at risk of loss of brake capability,” it said.

“If this were to happen, the automatic emergency braking (AEB) and the electronic parking brake would remain fully operational.

“We are initiating a stop-drive action to protect all customers of the Citroen C3 and C3 Aircross affected. Customers will be provided a replacement vehicle whilst their car is checked and, if necessary, rectified.”

C3 models affected

All of Citroen’s current C3 range is affected by the recall.

This includes the following models:

  • Citroën C3 (2025-present)
  • Citroën e-C3 (2024-present)
  • Citroën C3 Aircross (2025-present)
  • Citroën e-C3 Aircross (2025-present)

Around 1,110 of these cars have so far been delivered to UK drivers, according to Stellantis.

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The new Vauxhall Frontera and Vauxhall Frontera Electric models are also affected by the recall, however, these cars have not yet begun to be delivered to UK drivers.

What to do if you’re affected by the recall

If you own one of the affected models, you should stop driving it immediately.

This is because Stellantis has issued a “stop drive” recall, a rare warning that is put in place when the fault caused by the recall is so dangerous.

Courtesy cars will be offered to anyone affected by the recall, whilst their vehicle is checked, and, if required, fixed, by dealerships.

Your product recall rights

Chief consumer reporter James Flanders reveals all you need to know.

Product recalls are an important means of protecting consumers from dangerous goods.

As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.

But it’s often left up to supermarkets to notify customers when products could put them at risk.

If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.

When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don’t there is no way of contacting you to tell you about a fault.

If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.

They should usually provide you with more information and a contact number on its safety notice.

In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.

You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item

Airbag recall

Earlier this year, Stellantis issued another “stop drive” recall, to owners of the Citroen C3 (2009-2019), DS3 (2009-2019), Citroen C4 (2010-2011), DS4 (2010-2011) and DS5 (2010-2013).

This is due to faulty airbags, with the vehicles all requiring repairs.

The recall was prompted by concerns over airbags supplied by the now-defunct Japanese manufacturer Takata, whose components have been linked to fatal accidents.

In one recent incident, a driver in France was killed after a minor collision resulted in metal shrapnel from a faulty airbag hitting them – prompting an immediate reaction from the company.

A spokesperson for Stellantis said at the time: “The company’s focus is on completing the replacement of airbags in affected vehicles as swiftly as possible.

“Working hand in hand with our Citroen retailer network we are working to maximise the number of vehicles we can repair every day.

“To increase our repair capacity further, work is ongoing on introducing additional airbag replacement sites at convenient locations as well as repair at home options.

“It is inevitable, with such a large number of vehicles affected, that customers will be inconvenienced in the short term.

“However, we are deploying a variety of options to support mobility, recognising that every driver will have individual requirements, and that priority needs to be given to customers with the most urgent needs.”

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Major garage in UK city closes as thousands are left unable to drive their cars due to a nationwide recall

A MAJOR garage has closed down at the worst possible time – after thousands of drivers across the country were ordered to avoid using their cars as part of a huge recall.

A serious fault recently discovered in Citroen and DS3 vehicles has resulted in a nationwide safety notice.

Citroen logo on a red car covered in raindrops.

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Citroen drivers face chaos as recall disrupts daily lives across the countryCredit: Getty
Citroen dealership with cars parked outside.

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Duff Morgan service centre closure leaves Norwich owners unable to get repairsCredit: Google
Citroen recall and dealership closure.

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The Norwich-based Citroen garage has shut amid a nationwide recall, adding to driver woesCredit: Google
Silver Citroen C3 driving on a road.

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Thousands of Citroen C3 and C4 drivers have been left stranded after urgent airbag recall
Red Citroen C4 driving on the M61 motorway.

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The car brand’s recall has expanded to C4 models, leaving UK drivers unable to use their cars

However, the sudden closure of Duff Morgan Citroen and Peugeot – a widely-used service centre in Norwich – has now left many vehicle owners in the lurch.

According to the Eastern Daily Press, the service centre and its Express Service, located on Whiffler Road, closed its doors several weeks ago.

And while the reason for the outlet’s closure has not been revealed, it does coincide with one of the largest car recalls the country has experienced so far this year.

The recall, first announced back in June, targets certain Citroen and DS3 vehicles due to potentially faulty airbags.

It has left thousands of UK drivers unable to use their cars, as Stellantis, the parent company of Citroen, issued an urgent “stop driving” alert.

The affected models include all Citroen C3 and DS3 vehicles manufactured between 2009 and 2016, as well as some DS3 models produced from 2016 to 2019.

Recently, the recall was also expanded to include C4, DS4 and DS5 models.

Reports suggest the expansion added roughly 9,968 UK cars to the total, meaning nearly 106,000 Citroen or DS vehicles in Britain are covered by the stop‑drive action.

The recall was prompted by concerns over airbags supplied by the now-defunct Japanese manufacturer Takata, whose components have been linked to fatal accidents.

In one incident, a driver in France was killed after a minor collision resulted in metal shrapnel from a faulty airbag hitting them – prompting an immediate reaction from the company.

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Consumer protection organisation, Which?, has since slammed Stellantis for their “chaotic” handling of the recall and called on them to make urgent improvements.

Thousands of customers across the country have been left unable to drive their cars, with many having no alternative modes of transport, according to Which?.

No incidents are yet to be reported in the UK, but the consumer group has expressed its concern for the lack of clarity around available compensation for customers.

They outlined how “major upheaval” had been caused for customers who were reliant on their cars.

This has only been compounded for Norwich residents, as the closure of the Duff Morgan service centre means many have been unable to get repairs necessary for them to use their cars to access work, healthcare appointments or essential activities, such as taking their children to school.

Elderly individuals in rural areas have also experienced isolation due to the lack of transportation.

Many owners across the country have already complained of substantial delays in receiving necessary repairs, with garages struggling to source replacement airbags.

Sun Motors has contacted Duff Morgan for a comment, an explanation on why the site has closed, and which alternative locations frustrated car owners can take their cars for repairs.

Citroen & DS models affected by UK ‘stop drive’ action

  • Citroen C3 (second gen) – built from 2009 to 2016
  • Citroen DS3 – built from 2009 to 2016
  • DS Automobiles DS3 – built from 2016 to 2019
  • Citroen C4 – built from 2010 to 2018
  • Citroen DS4 – built from 2010 and 2017
  • Citroen DS5 – built from 2010 to 2018

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