Eurostar services resumed after a power outage in the Channel Tunnel caused all trains heading to mainland Europe to be cancelled
Eurostar travellers have been cautioned that disruption may continue, despite services restarting following a power failure in the Channel Tunnel. Thousands of passengers endured lengthy delays after the rail operator scrapped all London to Europe journeys on Tuesday when an overhead power supply fault and a broken-down LeShuttle train blocked all routes.
Limited services recommenced on the single operational line on Tuesday evening, with Eurostar reporting “further issues with rail infrastructure overnight”. A statement on the Eurostar website read: “We plan to run all of our services today, however due to knock-on impacts there may still be some delays and possible last-minute cancellations.”
The first Wednesday departure from St Pancras to Paris’ Gare du Nord station, timetabled for 6.01am, was axed, though all remaining services appeared as scheduled on the firm’s website. A statement released by Eurostar on Tuesday evening, encouraging passengers to rebook for a different day where possible, read: “Although outside of our control, we apologise for the disruption today and will continue to keep customers updated with the latest information and support them with rescheduling their bookings.”
LeShuttle services were similarly disrupted by the electrical fault. Having warned of six-hour holdups at the Folkestone terminal on Tuesday, the company reported these had reduced to just 30 minutes by Wednesday morning. However, six-hour queues persisted in Calais, with passengers urged to check in at their scheduled times.
The Channel Tunnel carries both Eurostar services and LeShuttle vehicle-carrying trains linking Britain and France. Getlink, which runs the Channel Tunnel, confirmed that “an incident related to the power supply to trains occurred last night in part of the Channel Tunnel, affecting train and shuttle traffic”.
On Tuesday, Eurostar personnel at St Pancras station in central London were spotted distributing water bottles to those waiting behind cordons who were caught up in the disruption. Vehicles attempting to cross the Eurotunnel created tailbacks on routes approaching the Folkestone terminal.
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LeShuttle traveller Tim Brown revealed he had been stranded in his vehicle on the train at the Calais terminal for over three hours with “no access to food or water”.
Mr Brown, who was attempting to return to Britain after celebrating Christmas in Germany, was journeying with his dogs Rilo and Vinnie who he said are “hating life” trapped on the train.
“The fact that nobody has come around offering everybody a bottle of water is what has shocked me the most,” he said. “I know things happen, but surely that would be an easy way to help.”