Regen Central Ltd has entered liquidation after losing its Air Travel Organisers’ Licensing, leaving customers without refunds after their holidays were cancelled
Regen Central Ltd ceased trading on January 13 (stock)(Image: Getty Images)
All bookings made with a popular British travel company have been cancelled after it entered liquidation.
Regen Central Ltd, a Hertfordshire-based travel company, sold holiday packages to Europe and Southeast Asia. It entered liquidation on January 13 after losing its Air Travel Organisers’ Licensing (ATOL).
ATOL, a scheme administered by the Civil Aviation Authority (CAA), provides financial protection for package holidays or flights booked through registered travel firms, covering refunds or repatriation if a firm collapses.
However, certain bookings fall outside ATOL protection, including accommodation-only and non-flight packages, leaving affected customers without the same safeguards.
The CAA said: “We understand the company had no outstanding ATOL-protected bookings. Bookings sold as accommodation only, non-flight packages, and flight only bookings for which tickets were issued are not protected by the ATOL scheme. As there are no outstanding ATOL-protected bookings, no refunds will be issued.
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“If you believe you are owed a refund for an ATOL-protected booking, under Regen Central Ltd’s ATOL, please contact us via email at claims@caa.co.uk.”
Regen Central Ltd was established in 2011 and offered packages to Italy, Bali and Thailand, as well as destinations in the Middle East including Dubai and Saudi Arabia. It previously traded under the names One Haji and Umrah, Regen Travels and Oneworld Travels.
It comes after holiday packages booked through Simply Florida Travel Ltd were cancelled after the company ceased trading earlier this year.
The Glasgow-based agency offered holiday packages to destinations including Disneyland, Disney World, Universal Studios, New York City, Toronto, Niagara Falls, Miami and various cruises.
Companies House records show the independent operator applied to be struck off the register on October 13, 2025. It was formally dissolved on January 6 and stopped trading as an Air Travel Organisers’ Licensing scheme-protected provider on January 20.
Several other British travel companies have collapsed in recent months, including Gold Crest Holidays, Great Little Escapes, Jetline Travel and Asiara UK Ltd.